Cleo Health

What Cleo Health does

Cleo Health (legal entity Cleo Technologies, Inc.) is a privately held, venture-backed healthcare AI company founded in 2023 by Clinical AI researchers from Yale University and headquartered in New York. The company builds an AI-powered platform purpose-built for acute care settings—primarily emergency medicine and hospital medicine—serving health systems, provider groups, and individual clinicians.

The core product is the Acute Care OS, an integrated platform that unifies ambient clinical documentation, AI-driven charge capture, real-time Clinical Documentation Integrity (CDI), autonomous coding, AI call center triage, and encounter intelligence. Underlying technology combines ambient audio capture with third-party speech recognition (AssemblyAI, Microsoft Azure Speech Service) and clinical note generation via Microsoft Azure AI Foundry Service, layered with proprietary acute-care workflows and native integrations into major EHR systems (Epic, Oracle Cerner, athenahealth, NextGen, eClinicalWorks, Meditech, Modernizing Medicine). The platform is HIPAA-compliant and SOC 2 Type 2 certified, and per company-reported outcomes is deployed in 400+ facilities across 50+ health systems, has documented 2.5M+ patient encounters, and achieved an NPS of 72 in 2025.

Cleo operates a hybrid go-to-market combining product-led growth ($199/month individual clinician subscription with a 50-patient free trial), enterprise field sales for provider groups and health systems (custom contracts on annual or multi-year cadences), event-driven demand generation (HIMSS 2026, SHM Converge 2026), and usage-based pricing for its AI Call Center ($1/call standard tier, 2,000 calls/month floor). Named enterprise customers include ApolloMD, BlueWater Health, Core Physicians, TeamHealth, USACS, and EPPA Health. The Acute Care OS was launched at HIMSS 2026, marking a step from point-product to platform positioning.

Name

Cleo Health

Legal name

Cleo Technologies, Inc.

Website

https://cleohealth.io

Company type

Private

Founded year

2023

Operating status

Operating

Headcount range

1–10 employees

Short description

Cleo Health is an AI-powered acute care platform serving emergency medicine and hospitalist clinicians, health systems, and provider groups. It unifies ambient documentation, charge capture, real-time CDI, autonomous coding, call center triage, and encounter intelligence into one integrated workflow.

Ownership category

akta.pro rank

Product category

Healthcare AI Software (Clinical Documentation & Revenue Integrity)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Emergency Department (ED) Information Systems & Documentation (HLACAAAE)

akta.pro secondary industry

Computer-Assisted Physician Documentation (CAPD) & Clinical Documentation Improvement (CDI) (HLACAAAH)

Keywords

• Clinical AI documentation
• Acute care software
• Medical coding automation
• Ambient clinical scribe
• Healthcare revenue integrity

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Subscription - Individual Clinicians: Monthly subscription at $199/month for individual clinicians after free trial (50 free patients)
2. Subscription - Provider Groups: Variable pricing based on group size, needs, and products of interest; custom contracts and SLAs
3. Enterprise Contracts - Health Systems: Custom pricing for hospitals and health systems with integration opportunities and custom workflow design
4. Call Center - Usage-based: Standard tier at $1 fixed rate per call with 2,000 calls/month included; Advanced tier at custom pricing
5. Autonomous Coding Pilot: Free pilot coding 100 charts to demonstrate value before commercial engagement

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels4 records

Core offering

Cleo Health sells the Acute Care OS, an AI-powered platform that unifies ambient clinical documentation, charge capture, real-time Clinical Documentation Integrity (CDI), and census management into a single workflow designed for emergency medicine and hospitalist settings. The platform combines standalone products (Ambient Listening, Charge Capture, CDI, Autonomous Coding, Call Center, Encounter Intelligence) into one integrated engine that drives revenue integrity at the point of care via deep integrations with major EHR systems including Epic, Oracle Cerner, and athenahealth.

Product overview

Cleo Health offers a unified platform-plus-modules architecture called the Acute Care OS, which integrates Ambient Listening, Charge Capture, Clinical Documentation Integrity (CDI), Autonomous Coding, Call Center, and Encounter Intelligence into a single AI-driven workflow. The platform is designed for acute care settings (emergency medicine, hospital medicine) and connects to major EHR systems (Epic, Oracle Cerner, athenahealth, and others). The Acute Care OS unifies documentation, charge capture, real-time CDI, and census management to drive revenue integrity at the point of care.

Differentiator

Problem solved

Functional benefit

Brands

• Acute Care OS: AI-driven platform combining Charge Capture, Real-Time CDI, Ambient Documentation, and Census Management designed to optimize workflows and prevent revenue leakage across the inpatient stay.

Products and services

• Acute Care OS AI-powered operating system for acute care that unifies ambient documentation, census management, charge capture, and real-time CDI into a single platform designed to optimize workflows and prevent revenue leakage across the inpatient stay. Supports emergency medicine and hospitalist workflows with deep EHR integration.
• Ambient Listening AI-powered ambient clinical documentation that transcribes patient-clinician conversations in real-time and generates clinically accurate notes. Purpose-built for the format, workflow, and intensity of acute care with support for Emergency Medicine, Hospitalist, and other specialties.
• Charge Capture AI-enabled charge capture software that reads clinical documentation, suggests ICD-10 and CPT codes, and supports E/M, critical care, and procedure charges in a single, low-click workflow designed for acute care clinicians.
• Clinical Documentation Integrity (CDI) Real-time CDI solution that surfaces documentation opportunities to clinicians at the point of care through non-disruptive in-workflow nudges, improving documentation specificity, DRG accuracy, and Case Mix Index without retrospective query volume.
• Autonomous Coding AI-powered autonomous medical coding for acute care that assigns CPT, ICD-10, DRG, and more with every code linked directly to evidence in the chart. Covers pro-fee and facility coding for emergency and hospital medicine. Charts requiring subjective review are routed to human coders for streamlined review.
• Call Center AI-powered patient call triage and management system that automates phone lines, triages every conversation in real-time, and handles appointment requests, symptom changes, prescription needs, and multilingual communication with seamless EHR integration available.
• Encounter Intelligence Actionable insights platform providing real-time feedback on Patient Experience, Quality metrics, and Clinical Decision Scores to improve clinician performance and documentation completeness through non-disruptive nudges.

Quantifiable outcome

• 94% of clinicians report decreased documentation burden
• +6 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability8 records

Feature8 records

Partnerships

Eleven partnerships are on record, tiered core and secondary.

• EpiccoreTechnology or IntegrationEHR integration partnership enabling deep interoperability between Cleo's Acute Care OS and Epic electronic health records for streamlined clinical workflows
• Oracle CernercoreTechnology or IntegrationIntegration with Oracle Cerner EHR systems enabling data flow and workflow automation for health system customers
• athenahealthcoreTechnology or IntegrationEHR integration partnership with athenahealth for cloud-based health record interoperability
• NextGen HealthcaresecondaryTechnology or IntegrationIntegration with NextGen EHR platform for ambulatory and inpatient documentation workflows
• eClinicalWorkssecondaryTechnology or IntegrationIntegration partnership with eClinicalWorks EHR system for interoperability
• MeditechsecondaryTechnology or IntegrationIntegration with Meditech EHR platforms for health system customers
• Modernizing MedicinesecondaryTechnology or IntegrationIntegration partnership with Modernizing Medicine specialty EHR systems
• AssemblyAIcoreTechnology or IntegrationThird-party AI service provider for audio transcription of clinical encounters; transmits audio recordings for transcription; operates under HIPAA Business Associate Agreement
• Microsoft Azure Speech ServicecoreTechnology or IntegrationMicrosoft cloud service for speech-to-text transcription of clinical encounter audio; transmits audio recordings for transcription; operates under HIPAA Business Associate Agreement
• Microsoft Azure AI Foundry ServicecoreTechnology or IntegrationMicrosoft AI service for clinical note generation from transcribed text; receives transcribed clinical text for note generation; operates under HIPAA Business Associate Agreement
• DatadogcoreTechnology or IntegrationObservability and monitoring partner; published customer case study on Cleo Health's observability practices at scale supporting 400+ hospitals; partnership through Datadog for Startups program

Scale indicators16 records

Recent moves6 records

Expansion highlights7 records

Direct peers

• Notable: Notable provides AI-powered automation for clinical workflows including documentation, scheduling, and patient outreach. It overlaps with Cleo's broader Acute Care OS ambition to consolidate AI workflows for health systems.
• Ambience Healthcare: Ambience Healthcare provides an AI scribe and ambient documentation platform for clinicians and health systems. It is a direct peer competing with Cleo's ambient listening, CDI, and charge capture workflow.
• Abridge: Abridge is a leading AI medical scribe that converts patient-clinician conversations into structured clinical notes. It is a direct competitor to Cleo Health's ambient listening and documentation product across ambulatory and acute care settings.
• Augmedix: Augmedix provides ambient AI medical documentation services for clinicians across multiple specialties. It overlaps directly with Cleo's ambient documentation and Acute Care OS value proposition in hospital-based specialties.
• Nabla: Nabla is an AI medical scribe that generates clinical notes from patient encounters. It competes directly with Cleo in the AI ambient documentation space for clinicians across specialties.
• Suki AI: Suki AI is an AI voice assistant that generates clinical notes and answers for clinicians across specialties. It directly competes with Cleo's ambient listening and clinical documentation capabilities.
• DeepScribe: DeepScribe offers AI-powered medical scribing and charting automation for clinicians. It is a direct competitor to Cleo's ambient documentation and Acute Care OS in acute and ambulatory settings.

Broad incumbents

• Nuance (Microsoft DAX Copilot): Nuance DAX Copilot (now under Microsoft) is an established ambient AI documentation product for clinicians, integrated broadly across EHRs. It is a broad incumbent competitor to Cleo's ambient listening in the same acute-care documentation category.
• IKS Health: IKS Health is a global healthcare services and technology company offering clinical documentation, coding, and RCM services. It is a broad incumbent addressing the same revenue cycle integrity and CDI pain points as Cleo.
• 3M Health Information Systems: 3M HIS provides clinical documentation improvement, coding, and speech recognition (M*Modal) solutions used widely by U.S. health systems. It is a broad incumbent in the CDI and documentation space Cleo targets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/cleo-health

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cleo Health