Clinica San Martino

What Clinica San Martino does

Clinica San Martino is a privately held Italian multi-specialty medical group headquartered in Malgrate, Lecco province, operating four locations across Lombardy (Malgrate, Mese, and an additional Lombardy site) plus a 24/7 home-care dispatch network covering Milan, Monza Brianza, Como, and Rome. The group serves more than 80,000 patients per year through 80+ employees and over 230 affiliated physicians across 60+ specialties, organized into core departments including Poliambulatorio Specialistico (outpatient specialist consultations), Reparto Chirurgico (inpatient and day-surgery with a state-of-the-art operating block in Malgrate), Diagnostica per Immagini (MRI, CT, ultrasound, radiography, mammography with 3D tomosynthesis), Odontoiatria, Ambulatorio di Prima Assistenza Medica, Medicina del Lavoro (occupational medicine for corporate compliance), Medicina Domiciliare, and CSM 4 Business (executive healthcare).

The business model combines B2C fee-for-service delivery (consultations, imaging, surgery, home visits priced at €180–€220, and tiered check-up packages at €545–€835) with B2B occupational medicine contracts and insurance/fund reimbursements through both direct and indirect conventions. Go-to-market spans walk-in visits, 24/7 online booking via website and the CSM mobile app, phone reservations, the MioDottore marketplace, and WhatsApp, alongside B2B field sales for occupational health. Technology differentiators include the Siemens ACUSON Origin AI-powered echocardiograph, VR headsets for surgical patient comfort, a digital booking platform with automated reminders, and a foundation (San Martino Foundation) that delivers 1,200 free annual services to citizens with ISEE under €12,500 in partnership with local municipalities. The group has stated a stable 20% annual growth rate across patient volume, headcount, and physician affiliation.

Name

Clinica San Martino

Legal name

Clinica San Martino S.r.l.

Website

https://clinicasanmartino.it

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

51–100 employees

Short description

Clinica San Martino is a privately held Italian multi-specialty medical group operating four clinics across Lombardy and a 24/7 home-care service, serving 80,000+ patients annually across 60+ specialties with 80+ employees and 230+ affiliated physicians.

Ownership category

akta.pro rank

Product category

Multi-Specialty Private Healthcare Services

NAICS

Offices of Physicians (except Mental Health Specialists) (621111), Outpatient Care Centers (6214), Diagnostic Imaging Centers (621512)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Ambulatory Specialty Clinics (Multi-Specialty & Single-Specialty) (HLAFABAA)

akta.pro secondary industry

Plastics / Cosmetic & Dermatologic Surgery Centers (HLAFAIAK)

Keywords

• Private medical clinic
• Diagnostic imaging services
• Outpatient specialist care
• Occupational health services
• Home medical visits

Headquarters

HQ city

Malgrate

HQ country

Italy

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Outpatient Specialist Consultations: Revenue from specialist medical consultations across multiple specialties including cardiology, orthopedics, ophthalmology, and more. Fee-for-service model with pricing varying by specialist and examination type.
2. Diagnostic Imaging Services: Revenue from imaging services including MRI, CT, ultrasound, radiography, mammography, and bone density scans. Services offered with or without insurance coverage.
3. Surgical Procedures: Revenue from inpatient and day surgery procedures including hand surgery, ophthalmology, plastic surgery, and general surgery. Covers surgical fees, operating room use, and post-operative care.
4. Home Medical Visits: Private home visit services available 24/7 including general visits (€180) and specialist visits (€220), pediatrician visits, and cardiologist visits with ECG.
5. Occupational Medicine Services: B2B services for companies including preventive examinations, periodic checks, drug testing, health risk assessments, and workplace health promotion programs.
6. Insurance and Health Fund Reimbursements: Revenue from direct and indirect agreements with insurance companies, mutual funds, and health insurance integrators. Direct agreements involve pre-authorization from the insurance provider.
7. Check-up Packages: Pre-defined and customized health screening packages ranging from €545 to €835 depending on package complexity and patient profile.

Pricing tiers

Go-to-market motion3 records

Distribution channels7 records

Marketing channels9 records

Core offering

Clinica San Martino is a multi-specialty private medical clinic group operating outpatient specialist consultations, a surgical department with inpatient and day surgery capabilities, advanced diagnostic imaging (MRI, CT, ultrasound, radiography, mammography, bone density), dental care, emergency first-aid outpatient services, 24/7 home medical visits, occupational medicine for businesses, executive health programs (CSM 4 Business), and preventive check-up packages. The group operates four physical locations across Lecco and Sondrio provinces with home care extending to Lombardy and Rome.

Product overview

Clinica San Martino is a multi-site private medical facility operating as a unified platform-plus-services model. The core offering comprises Poliambulatorio Specialistico (outpatient specialist consultations), Reparto Chirurgico (surgical/hospital services), and Diagnostica per Immagini (advanced imaging). Supporting services include Odontoiatria, Ambulatorio di Prima Assistenza Medica, Medicina Domiciliare (24/7 home visits), Medicina del Lavoro (occupational health), and CSM 4 Business (executive health programs). Specialty surgical units cover Ophthalmology, Hand/Wrist/Elbow Surgery, and Plastic/Aesthetic Surgery. The Check-Up Service provides preventive health screening packages. Digital services include the CSM App and online booking/report portal. The clinic operates four locations: Malgrate (main facility), Mese, and home/company-based services across Lombardy and Rome.

Differentiator

Problem solved

Functional benefit

Brands

• San Martino Foundation: A social initiative providing free healthcare services to citizens meeting specific criteria, in partnership with local municipalities.

Products and services

• Poliambulatorio Specialistico (Specialist Outpatient Clinic) Multi-specialty outpatient clinic offering consultations, diagnostics, and therapeutic treatments across 60+ medical specialties with rapid appointment availability for individual patients and families in Northern Italy.
• Reparto Chirurgico (Surgical Department) State-of-the-art surgical block at the Malgrate headquarters offering inpatient hospitalizations and day surgery across multiple specialties including hand surgery, ophthalmology, plastic surgery, and general surgery.
• Diagnostica per Immagini (Diagnostic Imaging) Diagnostic imaging department equipped with latest-generation MRI, CT, ultrasound, radiography, 3D mammography, OPT, and bone density scan technology, with same-day reporting capability.
• Odontoiatria (Dentistry) Complete dental department managing oral cavity pathologies including endodontics, implantology, periodontics, pediatric dentistry, orthodontics, and dental prosthetics.
• Ambulatorio di Prima Assistenza Medica (First Aid Outpatient Service) Emergency care outpatient service for minor emergencies with no waiting times, active Monday to Saturday, providing medical care for influenza, fever, minor trauma, and simple/complex wound treatments.
• Medicina Domiciliare (Home Medical Visits) Private 24/7 home medicine service dispatching physicians within 60 minutes across Milan, Monza Brianza, Lecco, Como, and Rome provinces, including general, pediatric, specialist, and cardiologist visits with ECG.
• Medicina del Lavoro (Occupational Medicine) B2B occupational medicine service providing workplace health surveillance, risk assessments, drug testing, and preventive health programs for corporate clients across industries.
• CSM 4 Business (Executive Health Program) Exclusive executive health service providing dedicated healthcare assistance, home care, and customized check-up packages for company directors and managers with optimized scheduling.
• Check-Up Service Preventive health screening programs including customized check-up packages (Woman under/over 45, Man Cardiology/Urology, Smoker, Heart & Vessels, Metabolic/Overweight) with dedicated medical tutor coordination, priced from €545 to €835.
• Chirurgia Oculistica (Ophthalmic Surgery) Ophthalmic surgical service including cataract removal, glaucoma treatment, eyelid surgery, refractive surgery (FemtoLASIK, PRK, ICL), vitreoretinal surgery, corneal transplant, and corneal cross-linking.
• Chirurgia della Mano, Polso, Gomito (Hand, Wrist, Elbow Surgery) Hand, wrist, and elbow surgery service treating carpal tunnel syndrome, Dupuytren's disease, trigger finger, tennis elbow, fractures, and dislocations with complete rehabilitation services.
• Chirurgia Plastica e Medicina Estetica (Plastic and Aesthetic Surgery) Plastic and aesthetic surgery service including reconstructive procedures, rhinoseptoplasty, post-mastectomy reconstruction, and aesthetic procedures along with non-surgical treatments (Botox, fillers, peels, cryolipolysis).
• Endoscopia Digestiva (Digestive Endoscopy) Digestive endoscopy service including gastroscopy, colonoscopy, rectoromanoscopy, and related diagnostic procedures.
• Riabilitazione (Rehabilitation) Rehabilitation services including physiotherapy, hand/wrist/elbow rehabilitation, perineal rehabilitation, and medical fitness programs.
• CSM Clinica San Martino Mobile App Mobile application available on iOS and Android for appointment booking, schedule management, automatic reminders, and digital report access.
• Prenotazione e Referti Online (Online Booking and Digital Reports) Web-based online booking and report retrieval system enabling patients to book appointments, pay for services online, and access medical reports digitally.
• VR Visore (Virtual Reality Patient Comfort System)

Quantifiable outcome

• 80,000+ patients served annually with 20% annual growth
• +3 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability2 records

Feature4 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Consiglio di Rappresentanza dei Sindaci e Ambiti Territoriali Sociali di Bellano, Lecco e MeratecoreStrategic or Co-development Partner · 1 May 2023San Martino Foundation initiative providing 1,200 free annual diagnostic imaging and outpatient visits for citizens with ISEE up to €12,500 who face waiting times exceeding 90 days in public healthcare. Operative since May 2023.
• Various Insurance Companies, Mutual Funds, and Health Insurance FundscoreChannel Partner/ Reseller/ DistributorDirect and indirect agreements with major insurance companies, mutual aid societies, and supplementary health funds for coverage of outpatient and surgical services. Direct agreements require pre-authorization from the insurance provider (prise in carico).
• Comune di MalgrateminorStrategic or Co-development PartnerMunicipal agreement for local community healthcare services.
• Avis LeccominorStrategic or Co-development PartnerPartnership with local blood donor association for community health initiatives.
• Siemens HealthineerscoreTechnology or IntegrationTechnology partnership providing ACUSON Origin AI-powered echocardiography system for advanced cardiac diagnostics with 2D HeartAI technology, automatic measurements, and 98% correlation to expert manual analysis.

Scale indicators7 records

Recent moves2 records

Expansion highlights5 records

Broad incumbents

• Gruppo San Donato (GSD): Italy's largest private hospital group, including Ospedale San Raffaele, with deep Lombardy footprint; competes for private-pay and insured patients across diagnostics, specialist, and surgical services.
• Korian Italy: Large European private healthcare operator with clinics and residential care across Italy; broader portfolio but provides outpatient specialty services that overlap with CSM's footprint.
• Humanitas: Major Italian private hospital group with multiple Lombardy sites delivering diagnostics, specialist outpatient care, and surgery; broader portfolio but directly competes for the same private patient base in Lombardy.

Emerging players

• Synlab Italy: Italian diagnostic laboratory network offering imaging and lab testing with broad Lombardy coverage; competes most directly with CSM's diagnostic imaging and check-up revenue streams.
• IEO - Istituto Europeo di Oncologia: Milan-based specialty oncology hospital that overlaps with CSM on advanced imaging, mammography, and multi-specialty outpatient care; competes primarily for premium oncology and screening patients.
• Affidea Italy: European diagnostic imaging network with Italian sites offering MRI, CT, and outpatient imaging services; competes for self-pay and insured imaging volumes in the same geographies.

Regional players

• Multimedica Group: Private hospital and clinic group headquartered in Lombardy providing multi-specialty outpatient services, advanced diagnostics, and surgical care — overlapping catchment and service mix.

Direct peers

• Santagostino: Network of multi-specialty outpatient clinics headquartered in Milan offering specialist consultations, diagnostic imaging, dentistry, and home services — a near-identical model to Clinica San Martino but operating in the Milan metro area.
• Auxologico Italiano: Italian non-profit multi-specialty hospital and clinic network with strong Lombardy presence; offers diagnostics, specialist outpatient services, and surgery comparable to CSM's full-stack offering.
• Centro Diagnostico Italiano (CDI): Milan-based multi-specialty diagnostic and outpatient provider covering imaging, specialist visits, day surgery, and check-ups — directly comparable in service mix, channel structure, and customer profile.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks3 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/clinicasmartino
• LinkedInlinkedin.com/company/clinica-san-martino
• Instagraminstagram.com/clinicasanmartino

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Clinica San Martino