CNY Services, Inc

What CNY Services, Inc does

CNY Services, Inc, doing business as Helio Health, is a Central New York-based behavioral health organization that delivers a full continuum of care for individuals with substance use disorders, mental health conditions, problem gambling, and co-occurring needs. The organization operates more than ten owned facilities spanning Syracuse, Utica, Rochester, and Binghamton, including crisis centers, inpatient detoxification, inpatient rehabilitation (40-bed OASAS-licensed Willows facility), outpatient clinics, opioid treatment programs providing Methadone and Suboxone with take-home privileges, child and adolescent clinics, gambling treatment, and an extensive residential and supportive housing portfolio. Service delivery is built around medically supervised treatment managed by accredited counselors and recovery professionals, supplemented by community-based outreach (Monroe County Street Outreach, Recovery Centers), criminal justice and veterans diversion programs, and a Training Institute offering CASAC and CRPA credentialing.

The business model combines multiple revenue streams characteristic of a state-licensed behavioral health non-profit: fee-for-service healthcare revenue from Medicaid, commercial insurance, and sliding-fee uninsured patients; professional training revenue from CASAC/CRPA certification and continuing education; and donations and fundraising proceeds from events such as Run for Recovery and the Annual Golf Classic. State certifications (NYS OASAS, NYS OMH) and CARF accreditation for the Opioid Treatment Program function as both regulatory permissions and competitive barriers. Go-to-market relies on direct walk-in intake across multiple clinic locations (including a 24/7 open access clinic in Syracuse), self/family/professional referrals, school-based services, and coordination with hospitals, primary care, criminal justice agencies, and the Veterans Administration. Customers are predominantly individual patients across Central New York; the organization reports serving over 5,000 individuals and claims more than 20,000 lives transformed in 2025.

Name

CNY Services, Inc

Legal name

Helio Health, Inc

Website

https://cnyservices.org

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Helio Health (CNY Services, Inc) is a Central New York behavioral health non-profit operating 10+ facilities that deliver substance use, mental health, opioid treatment, crisis, housing, and child/adolescent services to Medicaid, insured, and uninsured patients across Syracuse, Utica, Rochester, and Binghamton.

Ownership category

akta.pro rank

Product category

Behavioral Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (62142), Residential Mental Health and Substance Abuse Facilities (623220)

SIC

Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093), Services-Social Services (8300)

akta.pro primary industry

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

akta.pro secondary industries

Outpatient Substance Use Treatment Programs (IOP/PHP/OP) (HLAFACAF), Medication-Assisted Treatment (MAT) & Opioid Treatment Programs (OTPs) (HLAFACAG), Substance Use Recovery & Harm Reduction Support Services (BPAGAEAO)

Keywords

• Behavioral health services
• Substance use treatment
• Mental health treatment
• Addiction recovery services
• Opioid treatment program

Headquarters

HQ city

Syracuse

HQ country

United States

HQ region

North America

Offices10 records

Markets served

GTM type

B2C

Offering type

Services

Revenue model

1. Healthcare Services Revenue: Revenue generated from providing medically supervised treatment programs, outpatient services, inpatient rehabilitation, and residential housing services. Accepts Medicaid, insurance, and offers sliding fee scale for uninsured patients.
2. Training and Education Services: Revenue from professional training programs including CASAC certification, CRPA certification, and continuing education courses for professionals in substance use and mental health fields.
3. Donations and Fundraising: Charitable donations and fundraising event revenue from annual events like Run for Recovery and Golf Classic

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

CNY Services, Inc operates as Helio Health and provides a comprehensive continuum of behavioral health treatment services across Central New York, including inpatient detoxification, inpatient rehabilitation, outpatient treatment, opioid treatment programs (OTP), residential housing, child and adolescent services, crisis intervention, and community-based recovery support. The organization serves individuals and families affected by substance use disorders, mental health conditions, problem gambling, and co-occurring disorders.

Product overview

Helio Health operates as a comprehensive behavioral health organization offering a continuum of care for substance use and mental health disorders. The organization provides both single-point services and interconnected programs across multiple levels of care. The core offerings include Crisis Center for emergency intervention, Inpatient Detoxification and Inpatient Rehabilitation for residential treatment, Outpatient Treatment through multiple Certified Community Behavioral Health Clinic (CCBHC) locations, and Opioid Treatment Program (OTP) for medication-assisted therapy. Specialized services include Child and Adolescent Services, Gambling Disorders Treatment, and Impaired Professionals Program. The organization also operates Residential/Housing Services with various living arrangements and In-Community Support Services for ongoing recovery. A Training Institute provides professional education including CASAC certification and CRPA training. The various outpatient locations (Rochester, Utica, Syracuse, Binghamton) and residential facilities operate as coordinated points within this integrated care network.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Over 20,000 lives transformed in 2025
• +1 more outcomes

Named customers4 records

Segments5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Six partnerships are on record, tiered core.

• NY OASAS (Office of Addiction Services and Supports)coreOthersState regulatory agency that licenses and certifies addiction treatment services. OASAS certification required for operation of Certified Community Behavioral Health Clinic and opioid treatment programs.
• NY OMH (Office of Mental Health)coreOthersState regulatory agency that certifies mental health services. OMH certification required for mental health treatment programs and Certified Community Behavioral Health Clinic designation.
• Schools and Educational InstitutionscoreStrategic or Co-development PartnerSchool-based services partnership providing behavioral health services to students. Care coordination with education systems for children and adolescents in treatment.
• Criminal Justice SystemcoreStrategic or Co-development PartnerPartnership with criminal justice system providing DWI assessments, criminal justice support services, and diversion programs. Coordinates care with legal system for individuals involved in justice system.
• Healthcare Providers and HospitalscoreStrategic or Co-development PartnerCare coordination with primary care facilities and hospitals for integrated treatment services. Referrals and care transitions for patients needing substance use and mental health treatment.
• Veterans AffairscoreStrategic or Co-development PartnerVeterans Diversion Program providing specialized behavioral health services to veterans. Coordination with VA for veteran-specific support services.

Scale indicators3 records

Recent moves1 record

Expansion highlights5 records

Direct peers

• Housing Works: New York-based non-profit providing integrated behavioral health, housing, and supportive services. Comparable as a NYS non-profit offering co-located addiction treatment, mental health, and housing programs under a similar integrated model.
• Farnham Family Services: Oswego, NY-based OASAS-licensed outpatient substance use and opioid treatment program with medication-assisted therapy. Comparable as a Central New York MAT/OTP provider with similar regulatory profile and patient mix.
• Conifer Park: New York State-based provider of inpatient substance use rehabilitation and outpatient services with multiple OASAS-licensed facilities. Comparable as a multi-site NYS addiction treatment operator with similar inpatient rehab and outpatient continuum.
• Spectrum Health Systems: Massachusetts-based non-profit operating inpatient detox, residential rehab, outpatient, and OTP programs. Comparable as a vertically integrated behavioral health non-profit with similar full continuum-of-care model.
• Pyramid Healthcare: Pennsylvania-based non-profit providing inpatient, outpatient, MAT, and recovery housing services across multiple sites. Comparable as a regional non-profit offering an analogous full continuum of addiction and mental health services.
• Liberty Resources: Syracuse-based behavioral health and human services non-profit offering outpatient mental health, substance use treatment, and housing programs. Directly comparable as a Central New York multi-site CCBHC-equivalent provider serving overlapping patient populations.

Others

• Wellpath: National correctional and behavioral health services provider working with justice-involved populations. Comparable as a behavioral health services provider to criminal justice populations, including diversion and reentry programs similar to Helio's Criminal Justice Support Services and SCIPP.

Broad incumbents

• Acadia Healthcare: Large publicly traded behavioral health operator with inpatient psychiatric and substance use treatment facilities across the U.S. Comparable in service-line breadth (inpatient, residential, outpatient) but operates at significantly larger scale and across geographies.
• St. Joseph's Health: Large Syracuse-area hospital system with inpatient psychiatric and outpatient behavioral health services. Comparable as a Central New York healthcare system with overlapping behavioral health offerings, though primarily hospital-based.

Regional players

• Crouse Health: Syracuse-based hospital system with behavioral health service lines and partnerships. Comparable as a Central New York healthcare provider, though broader in scope than Helio's specialized behavioral health focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/helio_health?lang=en
• YouTubeyoutube.com/channel/UC2cSOGhUkBTTrgodMa2r2NA/featured
• Facebookfacebook.com/heliohealth1
• LinkedInlinkedin.com/company/cny-services-inc
• Instagraminstagram.com/helio_health

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CNY Services, Inc