CNY Services, Inc
Helio Health (CNY Services, Inc) is a Central New York behavioral health non-profit operating 10+ facilities that deliver substance use, mental health, opioid treatment, crisis, housing, and child/adolescent services to Medicaid, insured, and uninsured patients across Syracuse, Utica, Rochester, and Binghamton.
- Company typePrivate
- Founded-
- HeadquartersSyracuse, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What CNY Services, Inc does
CNY Services, Inc, doing business as Helio Health, is a Central New York-based behavioral health organization that delivers a full continuum of care for individuals with substance use disorders, mental health conditions, problem gambling, and co-occurring needs. The organization operates more than ten owned facilities spanning Syracuse, Utica, Rochester, and Binghamton, including crisis centers, inpatient detoxification, inpatient rehabilitation (40-bed OASAS-licensed Willows facility), outpatient clinics, opioid treatment programs providing Methadone and Suboxone with take-home privileges, child and adolescent clinics, gambling treatment, and an extensive residential and supportive housing portfolio. Service delivery is built around medically supervised treatment managed by accredited counselors and recovery professionals, supplemented by community-based outreach (Monroe County Street Outreach, Recovery Centers), criminal justice and veterans diversion programs, and a Training Institute offering CASAC and CRPA credentialing.
The business model combines multiple revenue streams characteristic of a state-licensed behavioral health non-profit: fee-for-service healthcare revenue from Medicaid, commercial insurance, and sliding-fee uninsured patients; professional training revenue from CASAC/CRPA certification and continuing education; and donations and fundraising proceeds from events such as Run for Recovery and the Annual Golf Classic. State certifications (NYS OASAS, NYS OMH) and CARF accreditation for the Opioid Treatment Program function as both regulatory permissions and competitive barriers. Go-to-market relies on direct walk-in intake across multiple clinic locations (including a 24/7 open access clinic in Syracuse), self/family/professional referrals, school-based services, and coordination with hospitals, primary care, criminal justice agencies, and the Veterans Administration. Customers are predominantly individual patients across Central New York; the organization reports serving over 5,000 individuals and claims more than 20,000 lives transformed in 2025.
CNY Services, Inc firmographics
Firmographics- Name
- CNY Services, Inc
- Legal name
- Helio Health, Inc
- Website
- https://cnyservices.org
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Helio Health (CNY Services, Inc) is a Central New York behavioral health non-profit operating 10+ facilities that deliver substance use, mental health, opioid treatment, crisis, housing, and child/adolescent services to Medicaid, insured, and uninsured patients across Syracuse, Utica, Rochester, and Binghamton.
- Ownership category
- akta.pro rank
CNY Services, Inc industry classification
Industry- Product category
- Behavioral Health Services
- NAICS
- Outpatient Mental Health and Substance Abuse Centers (62142), Residential Mental Health and Substance Abuse Facilities (623220)
- SIC
- Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093), Services-Social Services (8300)
- akta.pro primary industry
- Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)
- akta.pro secondary industries
- Outpatient Substance Use Treatment Programs (IOP/PHP/OP) (HLAFACAF), Medication-Assisted Treatment (MAT) & Opioid Treatment Programs (OTPs) (HLAFACAG), Substance Use Recovery & Harm Reduction Support Services (BPAGAEAO)
Keywords
Where CNY Services, Inc is headquartered
LocationHeadquarters
- HQ city
- Syracuse
- HQ country
- United States
- HQ region
- North America
Offices10 records
Markets served
CNY Services, Inc business model
Business model- GTM type
- B2C
- Offering type
- Services
Revenue model
- Healthcare Services Revenue: Revenue generated from providing medically supervised treatment programs, outpatient services, inpatient rehabilitation, and residential housing services. Accepts Medicaid, insurance, and offers sliding fee scale for uninsured patients.
- Training and Education Services: Revenue from professional training programs including CASAC certification, CRPA certification, and continuing education courses for professionals in substance use and mental health fields.
- Donations and Fundraising: Charitable donations and fundraising event revenue from annual events like Run for Recovery and Golf Classic
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Gambling Treatment Program accepts Medicaid, some insurances, and offers sliding fee scale |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels6 records
CNY Services, Inc product offering
Product offeringCore offering
CNY Services, Inc operates as Helio Health and provides a comprehensive continuum of behavioral health treatment services across Central New York, including inpatient detoxification, inpatient rehabilitation, outpatient treatment, opioid treatment programs (OTP), residential housing, child and adolescent services, crisis intervention, and community-based recovery support. The organization serves individuals and families affected by substance use disorders, mental health conditions, problem gambling, and co-occurring disorders.
Product overview
Helio Health operates as a comprehensive behavioral health organization offering a continuum of care for substance use and mental health disorders. The organization provides both single-point services and interconnected programs across multiple levels of care. The core offerings include Crisis Center for emergency intervention, Inpatient Detoxification and Inpatient Rehabilitation for residential treatment, Outpatient Treatment through multiple Certified Community Behavioral Health Clinic (CCBHC) locations, and Opioid Treatment Program (OTP) for medication-assisted therapy. Specialized services include Child and Adolescent Services, Gambling Disorders Treatment, and Impaired Professionals Program. The organization also operates Residential/Housing Services with various living arrangements and In-Community Support Services for ongoing recovery. A Training Institute provides professional education including CASAC certification and CRPA training. The various outpatient locations (Rochester, Utica, Syracuse, Binghamton) and residential facilities operate as coordinated points within this integrated care network.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- Over 20,000 lives transformed in 2025
- +1 more outcomes
Companies that use CNY Services, Inc
Customer profileNamed customers4 records
Segments5 records
CNY Services, Inc technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
CNY Services, Inc partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core.
- NY OASAS (Office of Addiction Services and Supports)coreState regulatory agency that licenses and certifies addiction treatment services. OASAS certification required for operation of Certified Community Behavioral Health Clinic and opioid treatment programs.
- NY OMH (Office of Mental Health)coreState regulatory agency that certifies mental health services. OMH certification required for mental health treatment programs and Certified Community Behavioral Health Clinic designation.
- Schools and Educational InstitutionscoreSchool-based services partnership providing behavioral health services to students. Care coordination with education systems for children and adolescents in treatment.
- Criminal Justice SystemcorePartnership with criminal justice system providing DWI assessments, criminal justice support services, and diversion programs. Coordinates care with legal system for individuals involved in justice system.
- Healthcare Providers and HospitalscoreCare coordination with primary care facilities and hospitals for integrated treatment services. Referrals and care transitions for patients needing substance use and mental health treatment.
- Veterans AffairscoreVeterans Diversion Program providing specialized behavioral health services to veterans. Coordination with VA for veteran-specific support services.
Scale indicators3 records
Recent moves1 record
Expansion highlights5 records
CNY Services, Inc competitors and assessment
Company assessmentDirect peers
- Housing Works: New York-based non-profit providing integrated behavioral health, housing, and supportive services. Comparable as a NYS non-profit offering co-located addiction treatment, mental health, and housing programs under a similar integrated model.
- Farnham Family Services: Oswego, NY-based OASAS-licensed outpatient substance use and opioid treatment program with medication-assisted therapy. Comparable as a Central New York MAT/OTP provider with similar regulatory profile and patient mix.
- Conifer Park: New York State-based provider of inpatient substance use rehabilitation and outpatient services with multiple OASAS-licensed facilities. Comparable as a multi-site NYS addiction treatment operator with similar inpatient rehab and outpatient continuum.
- Spectrum Health Systems: Massachusetts-based non-profit operating inpatient detox, residential rehab, outpatient, and OTP programs. Comparable as a vertically integrated behavioral health non-profit with similar full continuum-of-care model.
- Pyramid Healthcare: Pennsylvania-based non-profit providing inpatient, outpatient, MAT, and recovery housing services across multiple sites. Comparable as a regional non-profit offering an analogous full continuum of addiction and mental health services.
- Liberty Resources: Syracuse-based behavioral health and human services non-profit offering outpatient mental health, substance use treatment, and housing programs. Directly comparable as a Central New York multi-site CCBHC-equivalent provider serving overlapping patient populations.
Others
- Wellpath: National correctional and behavioral health services provider working with justice-involved populations. Comparable as a behavioral health services provider to criminal justice populations, including diversion and reentry programs similar to Helio's Criminal Justice Support Services and SCIPP.
Broad incumbents
- Acadia Healthcare: Large publicly traded behavioral health operator with inpatient psychiatric and substance use treatment facilities across the U.S. Comparable in service-line breadth (inpatient, residential, outpatient) but operates at significantly larger scale and across geographies.
- St. Joseph's Health: Large Syracuse-area hospital system with inpatient psychiatric and outpatient behavioral health services. Comparable as a Central New York healthcare system with overlapping behavioral health offerings, though primarily hospital-based.
Regional players
- Crouse Health: Syracuse-based hospital system with behavioral health service lines and partnerships. Comparable as a Central New York healthcare provider, though broader in scope than Helio's specialized behavioral health focus.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
CNY Services, Inc social profiles
Digital presenceCNY Services, Inc compliance and trust
Trust signalCompliance3 records
CNY Services, Inc financial estimates
Financial estimateRevenue estimate
Valuation estimate
CNY Services, Inc leadership team
Management profileNumber of profiles
CNY Services, Inc funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CNY Services, Inc M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CNY Services, Inc
What does CNY Services, Inc do?
CNY Services, Inc operates as Helio Health and provides a comprehensive continuum of behavioral health treatment services across Central New York, including inpatient detoxification, inpatient rehabilitation, outpatient treatment, opioid treatment programs (OTP), residential housing, child and adolescent services, crisis intervention, and community-based recovery support. The organization serves individuals and families affected by substance use disorders, mental health conditions, problem gambling, and co-occurring disorders.
Is CNY Services, Inc a public or private company?
CNY Services, Inc is a private company. It is currently operating.
When was CNY Services, Inc founded?
CNY Services, Inc was founded in -1. It employs 11 to 50 people.
Where is CNY Services, Inc based?
CNY Services, Inc is headquartered in Syracuse, United States, in the North America region.
How does CNY Services, Inc make money?
Three revenue lines are on record. Healthcare Services Revenue is the primary driver. The others are training and Education Services and donations and Fundraising.
Who are CNY Services, Inc's main competitors?
Direct peers on record are Housing Works, Farnham Family Services, Conifer Park, Spectrum Health Systems, Pyramid Healthcare and Liberty Resources. Wellpath is listed as an others. Broad incumbents are Acadia Healthcare and St. Joseph's Health. Crouse Health is listed as a regional player.
Does CNY Services, Inc have an API?
No public API is recorded for CNY Services, Inc.
What industry is CNY Services, Inc in?
CNY Services, Inc's product category is Behavioral Health Services. Its primary akta.pro industry code is HLAFACAI, Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers, with a secondary code of HLAFACAF, Outpatient Substance Use Treatment Programs (IOP/PHP/OP). Its NAICS code is 62142 and its SIC code is 8000.