What Community Connections, Inc. does

Community Connections, Inc. is a 501(c)(3) nonprofit organization founded in 1985 and headquartered in Durango, Colorado. It serves as the state-designated Case Management Agency (CMA) for all five counties of Southwest Colorado (Archuleta, Dolores, La Plata, Montezuma, and San Juan), providing person-centered case management, care coordination, and access to Medicaid-funded waiver programs for more than 1,300 individuals annually — children, adults, and seniors with intellectual, developmental, and physical disabilities, as well as their families. Its core programs include Case Management, Early Intervention (birth to age 3), and Family Support Services, supplemented by navigation across Colorado Medicaid waivers (DD, SLS, CES, CHRP, CHCBS, CLLI, BI, CMHS, CIH, EBD).

The organization operates from three staffed offices (Durango, Cortez, Pagosa Springs) and delivers services in homes and community settings. In November 2023 it consolidated Single Entry Point programs from Montezuma and Dolores counties, becoming the sole CMA in the region; in July 2024 it spun off its direct services division into a new nonprofit, Our Own Lives, in response to Colorado regulatory requirements separating case management from direct service provision. Community Connections is now launching Southwest Colorado Cares (SWCC) in 2026, a regional Community Care Hub that will coordinate health, housing, and social services through a multilingual resource directory and closed-loop referral network.

The organization's revenue model is anchored in Colorado Medicaid reimbursements for case management services (over $5 million annually in state funds per the CEO), supplemented by individual donations, the annual Festival of Trees & Wreaths fundraiser, event sponsorships (notably Alpine Bank as presenting sponsor), legacy and planned gifts, and partnership grants from entities such as Rocky Mountain Health Plans and CommonSpirit Mercy Hospital. Underlying technology is limited to standard nonprofit web infrastructure (Squarespace-hosted site with accessibility features) and email outreach via Constant Contact; the organization does not develop proprietary technology products.

Name

Community Connections, Inc.

Legal name

Community Connections, Inc.

Website

https://communityconnectionsco.org

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

11–50 employees

Short description

Community Connections, Inc. is a 501(c)(3) nonprofit founded in 1985 serving as the state-designated Case Management Agency for all five counties of Southwest Colorado, providing case management, early intervention, and family support services to more than 1,300 children, adults, and seniors with disabilities annually.

Ownership category

akta.pro rank

Product category

Disability and Human Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Individual and Family Services (6241), Other Individual and Family Services (624190)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Community Centers & Neighborhood Support Services (BPAGAEAL)

akta.pro secondary industry

Transition & School-Readiness Support for Special Needs Children (HSAAAIAO)

Keywords

• Disability case management
• Medicaid waiver services
• Early intervention services
• Family support services
• Community care coordination

Headquarters

HQ city

Durango

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. Medicaid Waiver Funding: Community Connections receives the majority of its funding from Colorado Medicaid through various waiver programs including Developmental Disabilities Waiver (DD), Supported Living Services (SLS), Children's Extensive Support (CES), and other adult and children's waivers. The organization serves as the designated Case Management Agency for five Southwest Colorado counties and receives state funds for case management services.
2. Individual Donations: The organization accepts one-time and recurring donations from individuals through its website and Colorado Gives platform. All donations are tax-exempt to the extent allowed by law.
3. Event Fundraising (Festival of Trees & Wreaths): Annual holiday tradition event featuring decorated trees and wreaths, a silent auction, and sponsor recognition. Proceeds support essential services for people with disabilities in Southwest Colorado.
4. Event Sponsorships: Local businesses and organizations sponsor the Festival of Trees & Wreaths event, receiving visibility at the Durango & Silverton Narrow Gauge Railroad Museum and through online event platforms during November/December.
5. Legacy/Planned Gifts: The organization accepts planned gifts including bequests in wills, gifts of life insurance, beneficiary designations on retirement plans, charitable remainder trusts, and gifts of appreciated stock.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

Community Connections, Inc. is a 501(c)(3) nonprofit that delivers person-centered case management, early intervention (birth to age 3), and family support services to people with intellectual, developmental, and other disabilities in Southwest Colorado. As the state-designated Case Management Agency for the five-county region, it connects eligible individuals to Colorado Medicaid waiver programs (DD, SLS, CES, CHRP, CHCBS, CLLI, BI, CMHS, CIH, EBD) and coordinates care across community partners through the Southwest Colorado Cares (SWCC) Community Care Hub launching in 2026.

Product overview

Community Connections, Inc. is a nonprofit organization providing a comprehensive suite of disability services in Southwest Colorado. The organization operates as a single unified service provider offering case management, early intervention, and family support services as its core programs. These core services are supplemented by multiple Medicaid waiver programs (including DD, SLS, CES, CHRP, CHCBS, CLLI, BI, CMHS, CIH, and EBD waivers) that provide funding and access to care for qualifying individuals. Additionally, Southwest Colorado Cares (SWCC) is a regional Community Care Hub that coordinates health, housing, and social services across the five-county service area. The organization does not offer a technology platform or product; all offerings are human services focused.

Differentiator

Problem solved

Functional benefit

Brands

• Southwest Colorado Cares (SWCC): A regional Community Care Hub launching in 2026 that connects residents to health, housing, and social services through one coordinated system, bringing together a network of community partners.

Products and services

• Case Management Person-centered, individualized care coordination for people of all ages from infant to elder, delivered as the state-designated Case Management Agency (CMA) for Southwest Colorado for children and adults with intellectual, developmental, and other disabilities.
• Early Intervention Early intervention services for parents and babies age birth to 3 with a developmental delay or disability, including occupational, speech, and physical therapy delivered within family activities and community life.
• Family Support Services Family support services for families living with a child of any age with an intellectual or developmental disability, providing funding to support extra expenses incurred when caring for individuals with developmental disabilities or delays in the family home.
• Southwest Colorado Cares (SWCC) Regional Community Care Hub launching in 2026 that coordinates health, housing, and social services across Southwest Colorado through a multilingual online resource directory and closed-loop referral pathways, connecting residents to food assistance, housing support, legal or financial assistance, and behavioral health services.
• Children's Extensive Support Waiver (CES) Colorado Medicaid waiver program providing access to Medicaid services and funding for children (birth to 18) living at home with significant needs related to their developmental disability.
• Children's Habilitation Residential Program Waiver (CHRP) Colorado Medicaid waiver program providing supportive services for children and youth (birth to 20) in foster care who have a developmental disability and extraordinary needs.
• Children's Home and Community Based Services Waiver (CHCBS) Colorado Medicaid waiver program providing access to Medicaid coverage for children (birth to 18) with significant medical needs who are at risk for institutional care.
• Children with Life-Limiting Illness Waiver (CLLI) Colorado Medicaid waiver program providing Medicaid benefits in the home for children (birth to 18) with a life-limiting illness, allowing families to seek curative treatment while receiving palliative or hospice care.
• Developmental Disabilities Waiver (DD) Colorado Medicaid waiver program for individuals needing extensive supports to live safely, including 24-hour supervision, across host home, individualized, and group living settings.
• Supported Living Services Waiver (SLS) Colorado Medicaid waiver program providing services and supports for adults (ages 18+) living in their own homes or with family in the community, promoting individual choice and decision-making through individualized planning.
• Brain Injury Waiver (BI) Colorado Medicaid waiver program providing a home or community-based alternative to hospital or specialized nursing facility care for persons with a brain injury (ages 16+).
• Community Mental Health Supports Waiver (CMHS) Colorado Medicaid waiver program providing a home or community-based alternative to nursing facility care for adults (ages 18+) with severe and persistent mental health needs.
• Complementary and Integrative Health Waiver (CIH) Colorado Medicaid waiver program providing a home or community-based alternative to nursing facility care for adults (ages 18+) with spinal cord injury, multiple sclerosis, brain injury, spina bifida, muscular dystrophy, or cerebral palsy who cannot walk independently.
• Elderly, Blind, and Disabled Waiver (EBD) Colorado Medicaid waiver program providing an alternative to nursing facility care for older adults (ages 65+) with functional impairment, those who are blind, or those who are physically disabled (ages 18-64).

Quantifiable outcome

• Serves more than 1,300 people annually across five Southwest Colorado counties
• +1 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core, major and minor.

• Southwest Colorado Cares (SWCC) Community Care HubcoreStrategic or Co-development Partner · 1 January 2026Launching in 2026, Southwest Colorado Cares is a regional Community Care Hub operated by Community Connections that brings together a network of community partners to create one coordinated system where people can find resources, receive warm handoffs, and get ongoing support. The initiative grew out of the La Plata Healthcare Improvement Coalition and is seeking Care Network Partners including nonprofits, healthcare providers, and social service agencies.
• Our Own LivescoreStrategic or Co-development Partner · 1 July 2024Our Own Lives is a newly established nonprofit that spun off from Community Connections in July 2024 due to state regulations requiring separation of case management and direct services. Formerly the direct services arm of Community Connections, Our Own Lives now provides direct support services including employment support, activities of daily living, community access, host homes, day programs, and respite care. Community Connections continues to provide case management while Our Own Lives delivers direct services, creating a complementary partnership serving the same population.
• Rocky Mountain Health Plans (RMHP)majorStrategic or Co-development PartnerPartnership through which Community Connections is hiring two Medicaid care coordinators who will work with people with disabilities and other community members on Medicaid to access resources to improve overall health, connecting to appropriate healthcare services and social health resources. These coordinators work closely with Southwest Colorado Cares to facilitate referrals.
• Morehart Murphy SubaruminorGTM or Marketing PartnerAnnual 'Share the Love' partnership where Morehart Murphy Subaru donates $250 to Community Connections or the purchaser's choice of four national charities with each car sold during November-January. Also mentioned as a donor and supporter of the organization.
• La Plata Healthcare Improvement CoalitionmajorStrategic or Co-development PartnerCoalition sponsored by the League of Women Voters that identified gaps in care and led to the development of Southwest Colorado Cares. Community leaders spent months studying healthcare and social service coordination needs, resulting in the regional care hub initiative.
• Alliance ColoradominorStrategic or Co-development PartnerStatewide nonprofit association comprised of Intellectual and Developmental Disability (IDD) case management and provider agencies, Early Intervention Brokers, businesses serving the IDD community, and disability advocacy organizations. Community Connections is a member.

Scale indicators4 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• Easterseals: National nonprofit organization providing disability services including case management, early intervention, and family support across the United States. Comparable as a peer disability services nonprofit with similar mission, services, and funding model (Medicaid, donations, grants).
• Community Access Unlimited: New Jersey-based nonprofit providing case management, residential, and community-based services for people with intellectual and developmental disabilities. Comparable as a regional disability services nonprofit with similar Medicaid waiver-funded service delivery model.
• The Resource Exchange: A Colorado-based Case Management Agency serving individuals with intellectual and developmental disabilities in the Pikes Peak region. Directly comparable as another nonprofit CMA operating Colorado Medicaid waiver programs for the IDD population, with similar service mix including case management, family support, and early intervention.
• United Cerebral Palsy: National nonprofit providing services and advocacy for people with cerebral palsy and other disabilities, including case management and family support. Comparable mission, services, and funding model serving the IDD population through Medicaid and donations.
• Rocky Mountain Human Services: Denver-based nonprofit providing case management and direct services for people with intellectual and developmental disabilities, including early intervention. Comparable as a Colorado CMA with similar Medicaid waiver administration and disability services portfolio.
• Imagine!: Colorado nonprofit providing case management, residential, and community-based services for people with intellectual and developmental disabilities across Boulder, Broomfield, and surrounding counties. Closely comparable business model as a designated CMA serving an IDD population through Medicaid waivers.

Broad incumbents

• The Arc of the United States: National nonprofit providing advocacy and services for people with intellectual and developmental disabilities through a network of state and local chapters. Comparable mission serving the IDD population with case management and family support, though operates at national advocacy scale rather than as a single designated CMA.
• Alliance Colorado: Colorado statewide association of IDD case management and provider agencies, of which Community Connections is a member. Comparable as a peer convener and trade body, though not a direct competitor in case management services.

Regional players

• Ability360: Arizona-based nonprofit providing independent living, case management, and disability services for people with disabilities. Comparable as a regional disability services nonprofit operating under different state Medicaid structures, with similar focus on advocacy and community-based supports.

Others

• National Disability Institute: National nonprofit focused on financial empowerment and economic self-sufficiency for people with disabilities. Adjacent to Community Connections' mission and ecosystem, providing complementary services and policy support rather than direct case management.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/communityconnectionsinc

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community Connections, Inc.