Community Living North Bay

What Community Living North Bay does

Community Living North Bay is a non-profit organization founded in 1954, headquartered in North Bay, Ontario, that supports people with intellectual disabilities and their families across the Nipissing District. The organization delivers a portfolio of human-services programs including residential supports, day programs, employment services, and community participation initiatives, currently serving more than 500 individuals with a staff complement reported at approximately 172 employees in the firmographic record (with one source referencing 274 including historical growth context).

The organization's core "products" are individualized, government-funded support plans delivered through direct-contact service staff rather than technology platforms; there is no proprietary software, AI system, or digital product layer described in the available material. Service delivery is coordinated from a centralized facility at 741 Wallace Road, a consolidation completed in 2017-2018 that was reported to redirect approximately $250K annually from occupancy costs into direct service hours.

Community Living North Bay operates as a designated service agency under Ontario's developmental services framework, with the Ministry of Children, Community and Social Services (MCCSS) acting as the primary funder. Revenue mechanics are dominated by government ministry funding, supplemented by donations, community fundraising, membership contributions, and limited program fees. The organization is governed as a membership-based non-profit and is subject to accreditation and compliance review under provincial legislation, with a Letter of Compliance confirmed in June 2025. Demand meaningfully exceeds supply, evidenced by a waitlist of more than 260 individuals seeking services.

Name

Community Living North Bay

Legal name

Community Living North Bay

Website

https://communitylivingnorthbay.org

Company type

Private

Founded year

1954

Operating status

Operating

Headcount range

101–250 employees

Short description

Community Living North Bay is a non-profit founded in 1954 that serves 500+ individuals with intellectual disabilities and their families across the Nipissing District of Ontario through residential, employment, day-program, and community participation services, primarily funded by the Ontario Ministry of Children, Community and Social Services.

Ownership category

akta.pro rank

Product category

Developmental Disability Social Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Vocational Rehabilitation Services (6243), Educational Support Services (611710)

SIC

Services-Social Services (8300)

akta.pro primary industry

Disability Services & Independent Living Support (BPAGACAG)

akta.pro secondary industries

Specialized Assisted Living for Developmental/Intellectual Disabilities (Adult) (HLADABAJ), Transition & School-Readiness Support for Special Needs Children (HSAAAIAO)

Keywords

• Developmental disability services
• Residential support services
• Supported employment programs
• Respite care services
• Community participation supports

Headquarters

HQ city

North Bay, Ontario

HQ country

Canada

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Government Ministry Funding: As a registered not-for-profit organization constituted under Ontario's Lois sur les organisations sans but lucratif, Community Living North Bay receives core funding from the Ontario Ministry of Children, Community and Social Services (MCCSS) to deliver developmental services programs including residential, employment, respite, and community support services.
2. Donations and Fundraising: The organization conducts fundraising campaigns including a Capacity Building Campaign and annual golf tournament. Donors include Capacity Builders ($60,000 to $100,000+) such as Tim Hortons North Bay, and tax receipts are issued for donations over $20.
3. Program Fees: Some services such as Passport program services can be purchased through individual funding. The organization charges fees for certain programs and services delivered under purchase of service arrangements.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Community Living North Bay provides an integrated portfolio of developmental services for people with intellectual disabilities and their families across North Bay and Nipissing District, Ontario. Services span residential support (group living and supported independent living), employment assistance through Employment First, community participation programs, clinical services, respite care, family home placements, child and family early years services (EarlyON/ON y va), transition planning from school to adult life, advocacy, and adult basic education. Funding flows primarily from Ontario Ministry of Children, Community and Social Services (MCCSS), supplemented by donations and Passport program fees.

Product overview

Community Living North Bay is a non-profit social services organization that operates as a single, unified social service provider rather than a platform-plus-modules architecture. The organization offers an integrated portfolio of approximately 18 distinct programs and services for people with intellectual disabilities and their families. Core program categories include: Adult Services (Clinical Services, Employment First, Community Links, Residential Options, Passport Services, Family Home Program, Respite Services, Adult Education); Children/Youth Services (EarlyON/ON y va, Inclusion Support Program, Student Nutrition Program, Eleanor Broydell Literacy Library); and Cross-cutting Services (Community Transition Services, Advocacy Council, Quality Assurance, Special Education Advisory Committee). These programs work together to provide comprehensive, lifecycle-spanning support from early childhood through adulthood, with an emphasis on community inclusion, independence, and family support.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential Options Various residential support options including 24-hour support, group living contexts, and independent living assistance tailored to individual needs of people with intellectual disabilities.
• Employment First

Quantifiable outcome

• Over 500 people and families supported
• +5 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core.

• Near North District School BoardcoreStrategic or Co-development PartnerCommunity Living North Bay has a representative (Chris Guillemette) on the Near North District School Board's Special Education Advisory Committee (SEAC), advising on special education matters.
• Conseil scolaire catholique Franco-NordcoreStrategic or Co-development PartnerCommunity Living North Bay has a representative (Danielle Germain) on this French Catholic school board's Special Education Advisory Committee.
• Conseil scolaire public du Nord-Est de l'OntariocoreStrategic or Co-development PartnerCommunity Living North Bay has a representative (Viviane Dégagné) on this French public school board's Special Education Advisory Committee.
• Nipissing Parry Sound Catholic District School BoardcoreStrategic or Co-development PartnerCommunity Living North Bay has a representative (Dan Lanchance) on this school board's Special Education Advisory Committee.
• Near North District School BoardcoreStrategic or Co-development PartnerCooperative relationship for Adult Basic Education program providing literacy, numeracy and job preparation skills for adults with intellectual disabilities through teacher support.

Scale indicators10 records

Recent moves11 records

Expansion highlights4 records

Direct peers

• Vita Community Living Services: Toronto-area nonprofit serving people with intellectual disabilities through residential, employment, and community participation programs. Directly comparable service portfolio and population focus.
• Christian Horizons: Ontario-wide faith-based developmental services provider operating residential, community participation, and respite programs across multiple regions. Comparable nonprofit operating model serving similar population.
• Surrey Place: Toronto-based charitable organization serving people with intellectual and developmental disabilities through clinical, residential, and community programs across the lifespan. Comparable in mission and lifespan service model.
• Reena: York Region-based nonprofit providing residential, clinical, day-program, and respite services for people with developmental disabilities. Highly comparable integrated lifespan service model.
• Community Living Toronto: Toronto-based Community Living affiliate providing residential, employment, and community participation services to people with intellectual disabilities. Closest functional peer within the Community Living federation, though at much larger urban scale.

Broad incumbents

• Community Living Ontario: Provincial federation that supports and represents 117 local Community Living associations across Ontario, including Community Living North Bay. Directly comparable as the umbrella organization for the same mission and service model.
• March of Dimes Canada: National nonprofit providing employment services, accessible housing, and post-stroke recovery supports, including programs for people with disabilities. Comparable in mission scope and government-funded service delivery.

Emerging players

• Community Head Injury Resource Services (CHIRS): Toronto-based nonprofit providing residential and community supports for adults with acquired brain injuries and developmental disabilities. Partial overlap in residential service model and clinical support.

Regional players

• Child Development Institute: Toronto-based children's mental health and developmental services nonprofit offering child and youth clinical, educational, and family support programs. Comparable on the child/youth services side of CLNB's portfolio.
• Community Living Durham: Durham Region Community Living affiliate providing similar residential, employment, and family support services. Closest geographic-analogue peer serving a similar mid-size Ontario region.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/CLNorthBay
• Facebookfacebook.com/CLNorthBay
• Instagraminstagram.com/clnbay
• LinkedInlinkedin.com/company/clnb

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community Living North Bay