Community Mediation Minnesota

What Community Mediation Minnesota does

Community Mediation Minnesota (CMM) is a 501(c)(3) nonprofit umbrella organization, established in 2017, that coordinates seven Minnesota Supreme Court-certified member organizations (the state-certified Community Dispute Resolution Programs) which collectively have over 35 years of independent service history. CMM delivers mediation, restorative practices, facilitated dialogues, and credentialed training across Minnesota, with core service lines in family mediation (parenting plans, grandparent visitation, elder care), civil mediation (neighbor, workplace, consumer/business disputes), and housing mediation (eviction prevention and landlord-tenant resolution). The technology stack is intentionally lightweight: remote mediation is delivered via telephone and Zoom, while intake is handled through Google Forms available in English, Spanish, and Somali, with technology access partnerships to local law offices and community libraries for users without devices.

Revenue is sourced from three primary streams: (1) grant and government funding, with the Minnesota Housing Finance Agency (MHFA) sponsorship underwriting free statewide housing mediation as the largest line; (2) training tuition at $150-$1,500 for 40-hour Rule 114 family mediation certification, civil mediation, restorative justice, and elder mediation courses, with scholarships for volunteer Community Dispute Resolution Program participants; and (3) donations via the GiveMN platform. Pricing to end users is free or low-cost across all service lines, and the 90% participant satisfaction / 96% referral rate indicates strong non-financial demand signals. The go-to-market motion is community-led: CMM connects individuals to member organizations through a centralized website, toll-free hotline (1-833-266-2663), online request forms, court referrals (notably the First Judicial District eviction mediation program), and partnerships with OCDR and AmeriCorps/Ampact for facilitated dialogue and housing navigation.

Name

Community Mediation Minnesota

Legal name

Community Mediation Minnesota

Website

https://communitymediationmn.org

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

1–10 employees

Short description

Community Mediation Minnesota is a 501(c)(3) nonprofit umbrella coordinating seven Minnesota Supreme Court-certified member organizations that deliver free or low-cost family, civil, and housing mediation, restorative practices, and training statewide, funded by MHFA grants, training tuition, and donations.

Ownership category

akta.pro rank

Product category

Alternative Dispute Resolution Services

NAICS

Civic and Social Organizations (813410), Other Individual and Family Services (624190), Community Housing Services (62422)

SIC

Services-Social Services (8300), Services-Membership Organizations (8600)

akta.pro primary industry

Community Centers & Neighborhood Support Services (BPAGAEAL)

Keywords

• Community mediation services
• Alternative dispute resolution
• Family mediation programs
• Restorative justice practices
• Housing mediation services

Headquarters

HQ city

Minnesota Statewide

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Grant and Government Funding: CMM is a nonprofit organization that receives grants and government funding. They are sponsored by Minnesota Housing Finance Agency (MHFA) to provide free remote housing mediation services statewide.
2. Training Services: Training and skill-building opportunities for individuals and institutions. Tuition ranges from $150-$1500 for 40-hour family mediation training, with scholarships available for volunteers.
3. Donations: Accepts donations through GiveMN platform for charitable contributions.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

Community Mediation Minnesota is a statewide 501(c)(3) nonprofit umbrella organization that delivers mediation and alternative dispute resolution services through seven certified member organizations across Minnesota. Its core offerings include family mediation, civil mediation, and housing mediation (eviction prevention), supplemented by restorative practices, facilitated dialogues, and mediation training programs. Services are delivered both in-person through regional member organizations and remotely via telephone and Zoom video conferencing.

Product overview

Community Mediation Minnesota (CMM) is a statewide network of certified nonprofit organizations offering mediation and alternative dispute resolution services. The core offerings include Family Mediation, Civil Mediation, and Housing Mediation as distinct service lines, delivered through both in-person and Remote Mediation channels. Additional services include Restorative Practices (victim-offender dialogues and restorative circles) and Facilitated Dialogues for group and public forum interventions. Training Programs provide certification in family mediation (40-hour, Rule 114 compliant), civil mediation, restorative justice, workplace conflict resolution, and elder mediation skills. CMM serves as an umbrella organization coordinating seven member organizations across Minnesota.

Differentiator

Problem solved

Functional benefit

Products and services

• Family Mediation Voluntary, confidential mediation for family matters including parenting arrangements, grandparent visitation, and elder care disputes, offered at low or no cost to help families avoid court proceedings.
• Civil Mediation Mediation for neighbor disputes, workplace conflicts, consumer/business disputes, and other civil matters, facilitated by trained neutral mediators to reach collaborative resolutions.
• Housing Mediation Remote mediation services to help property owners and renters negotiate settlements, prevent evictions, and maintain housing stability, offered free through Minnesota Housing Finance Agency sponsorship.
• Remote Mediation Mediation conducted via telephone or video conferencing (Zoom) enabling participants to engage from their own homes or offices, with technology support provided through partnerships with local law offices and community libraries.
• Restorative Practices Flexible interventions including victim-offender dialogues and restorative circles facilitated by trained practitioners, designed to repair harm, restore relationships, and renew community connections, deployed in schools, juvenile diversion, and community settings.
• Facilitated Dialogues Medium to large group discussions facilitated by trained professionals, customized for organizations and public forums to address contentious topics and move groups toward shared understanding and consensus.
• Mediation Training Programs Comprehensive training offerings including 40-hour family mediation certification (meeting Minnesota Rule 114 requirements), civil mediation training, restorative justice training, workplace conflict resolution, elder mediation skills, and youth/school-focused programming.

Quantifiable outcome

• 90% of participants reported satisfaction with mediation
• +2 more outcomes

Segments5 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Twelve partnerships are on record, tiered core and minor.

• Minnesota Housing Finance Agency (MHFA)coreStrategic or Co-development PartnerCMM is sponsored by MHFA to offer FREE remote housing mediation services for property owners/managers and renters throughout all of Minnesota. MHFA funding enables free eviction prevention and housing stability services statewide.
• Bureau of Mediation Office of Collaboration and Dispute Resolution (OCDR)coreStrategic or Co-development PartnerCMM member organizations work in partnership with OCDR to offer facilitated dialogue services customized to help groups or communities tackle difficult conversations constructively.
• Ampact (AmeriCorps Division)minorStrategic or Co-development PartnerCMM's partnership with Ampact offers housing resources assistance, connecting individuals and families with stable housing by developing action plans and navigating the housing search process.
• Minnesota Judicial BranchcoreStrategic or Co-development PartnerPartner organization providing court referrals for mediation services and operational guidelines certification for member organizations.
• Local Law Offices and Community LibrariesminorChannel Partner/ Reseller/ DistributorTechnology access partnerships with local law offices and community libraries to provide remote mediation access points for those without computers or phones.
• Community Mediation & Restorative Services (CMRS)coreOthersMember organization serving Hennepin County; provides community-based mediation, juvenile mediation, court-based mediation, and restorative justice training.
• Center for Multicultural MediationcoreOthersMember organization providing accessible paths to resolution for Somali and East African community members with culturally responsive mediation services.
• Conflict Resolution CentercoreOthersMember organization providing dispute resolution services and training to communities, focusing on those who cannot afford traditional court services.
• Dispute Resolution CentercoreOthersMember organization promoting constructive resolution of conflict through open communication and shared decision making, serving local communities.
• Mediation & Conflict Solutions (MCS)coreOthersMember organization certified under Minnesota law operating under Olmsted Outreach, serving Rochester and southeast Minnesota.
• Mediation and Restorative Services (MARS)coreOthersMember organization (formerly MSAC) serving Anoka County since 1987, helping families, neighborhoods, schools, landlords, tenants, businesses, and consumers resolve conflicts.
• Restorative and Mediation Practices (RAMP)coreOthersMember organization (formerly Rice County Dispute Resolution Program) providing education, mediation and restorative processes, working in schools and courts.

Scale indicators3 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• JAMS: Largest private alternative dispute resolution provider in the U.S., offering mediation, arbitration, and ADR services across civil, family, and commercial matters—directly comparable to CMM's mediation service lines but at a commercial, national scale.
• San Francisco Community Boards: Nonprofit providing free mediation, restorative justice, and conflict resolution services in San Francisco—directly comparable to CMM in mission, neighborhood dispute focus, and nonprofit community-mediation model.
• Community Mediation Services (NYC): Nonprofit community mediation center serving New York City with family, neighborhood, housing, and youth programs—the closest direct peer in model, mission, and service mix to CMM's member organizations.
• Center for Community Dialogue: Nonprofit providing restorative justice, mediation, and facilitated dialogue services—a direct peer to CMM's restorative practices and facilitated dialogue service lines.
• The Conflict Center (Denver): Colorado-based nonprofit offering mediation, restorative justice, and conflict resolution training—closely comparable to CMM's blended mediation/training/restorative practices service model.

Broad incumbents

• CPR International Institute for Conflict Prevention & Resolution: National nonprofit focused on commercial ADR policy, training, and standards. Comparable to CMM on training and policy dimensions but oriented toward corporate/commercial disputes rather than community mediation.
• American Arbitration Association: Long-established national ADR organization providing arbitration, mediation, and conflict resolution education. Overlaps with CMM on mediation and training but operates as a broad incumbent across commercial, labor, and consumer disputes.

Others

• Resolution Systems Institute: Nonprofit ADR policy and court-services organization supporting court-based mediation programs—comparable to CMM on court-referred mediation and ADR systems design, but operating as an enabling/consulting body rather than direct service provider.
• National Association for Community Mediation (NAFCM): National membership association for community mediation centers like CMM—directly relevant as an industry body and ecosystem participant, though it does not provide mediation services itself.

Emerging players

• Tyler Technologies (Modria / Court ODR): Acquired Modria, a leading online dispute resolution platform, and provides court technology for case management and e-filing—an emerging competitor to CMM's court-referred mediation model with scalable, digital-first delivery.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/CommMediationMN/status/1918314537578803541
• Facebookfacebook.com/CommunityMediationMinnesota
• LinkedInlinkedin.com/company/community-mediation-mn

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community Mediation Minnesota