Community Mediation & Restorative Services, Inc.

What Community Mediation & Restorative Services, Inc. does

Community Mediation & Restorative Services, Inc. (CMRS) is a Minnesota-based 501(c)(3) nonprofit founded in 1983 and headquartered at 9220 Bass Lake Rd., Suite 270, New Hope, Minnesota. The organization delivers low to no-cost conflict resolution, mediation, and restorative practices services to individuals, families, schools, and courts throughout Hennepin County. Its work is organized around three core service lines: mediation, restorative practices (built on the Indigenous circle process), and housing stability services that include eviction prevention clinics, housing mediation, and foreclosure prevention support delivered in partnership with state agencies and the courts.

CMRS operates without proprietary technology, using facilitator-led methodologies rather than a software platform. Service delivery relies on nine full-time staff, five full-time AmeriCorps Housing Navigators, contractors, interns, and a trained volunteer mediator pool. There are no patents, AI/ML capabilities, apps, or APIs disclosed in the available data.

The organization's revenue model is grant- and donation-based rather than transactional. Funding sources include federal, state, and local government grants and contracts; private foundation grants; and individual donations. The annual operating budget is approximately $1.4 million per an Executive Director job posting. Services are provided free or at very low cost to maximize accessibility, meaning growth is constrained by fundraising capacity and grant pipeline rather than market demand. Distribution occurs primarily through court and school partnerships, a public referral form on cmrsmn.org, and community-organization referrals.

Name

Community Mediation & Restorative Services, Inc.

Legal name

Community Mediation & Restorative Services, Inc.

Website

https://cmrsmn.org

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

11–50 employees

Short description

Community Mediation & Restorative Services, Inc. is a Minnesota nonprofit founded in 1983 that provides free or low-cost mediation, restorative practices, and housing stability services to residents, schools, and courts in Hennepin County, operating on an approximately $1.4M annual grant and donation-funded budget.

Ownership category

akta.pro rank

Product category

Community Mediation and Restorative Services

NAICS

Individual and Family Services (6241), Community Housing Services (62422), Other Individual and Family Services (624190)

SIC

Services-Social Services (8300)

akta.pro primary industry

Alternative Dispute Resolution & Restorative Justice Programs (BPAIAFAL)

akta.pro secondary industry

Community Corrections (Probation, Parole & Reentry) (BPAIAFAE)

Keywords

• Community mediation services
• Restorative justice practices
• Housing stability mediation
• Alternative dispute resolution
• Conflict resolution training

Headquarters

HQ city

New Hope

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Others

Revenue model

1. Government Grants and Contracts: CMRS receives government funding from federal, state, and local sources to provide mediation and restorative services in Hennepin County, including court-based housing mediation services.
2. Foundation Grants: Funding from private foundations to support organizational programs and community initiatives.
3. Individual Donations: Donations from individuals and community members, including planned giving options, to support ongoing operations.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Community Mediation & Restorative Services, Inc. (CMRS) is a Minnesota-based nonprofit that delivers low to no-cost conflict resolution, mediation, and restorative practices across Hennepin County. Services include community mediation, circle-based restorative justice programs, school-based youth conflict resolution, and housing stability mediation/eviction prevention delivered by trained volunteer mediators and facilitators.

Product overview

Community Mediation & Restorative Services offers a unified suite of conflict resolution and restorative practice services centered on community empowerment. The core offerings include Mediation Services (low to no-cost conflict resolution in Hennepin County), Restorative Practices (circle-based community building and conflict resolution), and Housing Stability Services (eviction prevention, housing mediation). These services are delivered through integrated modules including Youth Services (school-based programs), Training Programs (volunteer and professional education), and Eviction Prevention Clinics. The organization operates as a single-service nonprofit rather than a platform-plus-modules architecture, with all offerings unified around the mission of developing community capacity to resolve conflict and repair harm.

Differentiator

Problem solved

Functional benefit

Products and services

• Mediation Services

Quantifiable outcome

• Helped individuals and communities engage in respectful and productive conversations, resulting in better understanding and creative, concrete solutions.
• +1 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

13 partnerships are on record, tiered minor and core.

• The BridgeminorOthersYouth resource partner providing additional support services to young people. Located in Minneapolis with contact information provided on CMRS youth resources page.
• The LinkminorOthersYouth resource partner organization. Contact information provided on CMRS youth resources page for additional youth support services.
• Adult Representation Services (ARS)minorOthersLegal resource partner in Hennepin County providing adult representation services. Listed on CMRS legal resources page.
• HomeLineminorOthersLegal resource partner providing housing-related legal assistance in multiple languages (English, Spanish, Somali, Hmong). Listed on CMRS legal resources page.
• LawHelpMNminorOthersLegal resource partner providing online legal resources and referrals. Listed on CMRS legal resources page.
• Volunteer Lawyers NetworkminorOthersLegal resource partner providing volunteer legal services in English and Spanish. Listed on CMRS legal resources page.
• Community Mediation MinnesotaminorOthersStatewide association of community mediation organizations. Listed on CMRS ADR resources page.
• Conflict Resolution Minnesota (CRM)minorOthersStatewide conflict resolution organization. Listed on CMRS ADR resources page.
• National Association for Community Mediation (NAFCM)minorOthersNational membership organization supporting community mediation. Listed on CMRS ADR resources page.
• Minnesota HousingcoreStrategic or Co-development PartnerState housing agency partnership for Housing Stability Services. CMRS serves as a provider for housing stability initiatives in collaboration with Minnesota Housing and the RentHelpMN program.
• RentHelpMN ProgramcoreStrategic or Co-development PartnerState rental assistance program partnership. CMRS is a Housing Stability Services partner working to reduce 'resource runaround' for renters and property owners.
• FHPAP (Foreclosure Prevention Program)coreStrategic or Co-development PartnerCMRS is a FHPAP provider offering foreclosure prevention services integrated with mediation.
• African American Leadership ForumminorStrategic or Co-development PartnerProgram where CMRS Program Manager Kendrick Walton attended in June 2023. Indicates collaborative relationship for leadership development.

Scale indicators3 records

Recent moves6 records

Expansion highlights3 records

Direct peers

• The Conflict Center: Community-based nonprofit offering mediation, restorative justice, and conflict resolution training in Denver, Colorado. Comparable in service model, mission, and use of restorative practices.
• HomeLine: Minnesota-based nonprofit providing tenant counseling and housing-related mediation/legal assistance. Comparable as a housing-stability peer serving similar Hennepin County residents and listed on CMRS's legal resources page.
• The Bridge for Youth: Minneapolis-based youth services nonprofit offering shelter, counseling, and community programs. Comparable as a youth-serving partner in the same Hennepin County ecosystem and listed on CMRS's youth resources page.
• The Link: Minnesota nonprofit providing youth intervention, housing, and supportive services. Comparable as a youth-services partner working with overlapping Hennepin County populations and listed on CMRS's youth resources page.
• Community Mediation Minnesota: Statewide association of community mediation centers in Minnesota. Directly comparable as a peer network to CMRS and referenced on CMRS's ADR resources page.
• Conflict Resolution Minnesota (CRM): Statewide conflict resolution organization in Minnesota offering mediation and restorative practices. Directly comparable in mission, services, and geography, and already linked to CMRS as an ADR resource partner.

Broad incumbents

• Volunteers of America Minnesota: Regional affiliate of a national nonprofit providing housing, behavioral health, and human services across Minnesota and Wisconsin. Comparable as a broader human-services operator with overlapping housing-stability programming.
• National Association for Community Mediation (NAFCM): National membership organization supporting community mediation centers across the U.S. Comparable as a sector umbrella and listed by CMRS as an ADR resource partner.

Emerging players

• Mediate.com: Online mediation directory and resource hub connecting consumers to mediators and ADR providers. Comparable as a sector-adjacent platform and partial substitute for community mediation referrals, particularly for lower-complexity matters.

Regional players

• Resolution Services Center of Central Minnesota: Regional community mediation center serving Central Minnesota. Comparable service model and focus on court and community mediation, but operates in a different geographic catchment than CMRS.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCjM
• LinkedInlinkedin.com/company/community-mediation-services-inc-

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community Mediation & Restorative Services, Inc.