Complete Comfort Heating, Air & Plumbing

What Complete Comfort Heating, Air & Plumbing does

Complete Comfort Heating, Air & Plumbing is a private, family-owned home services provider operating across Central Indiana since 2003. The company delivers HVAC (cooling, heating, furnaces, heat pumps, boilers, ductless mini splits), plumbing (repair, drain cleaning, sewer, water heaters, gas lines, water treatment), indoor air quality (duct cleaning, UV purification, filtration, dehumidification), and geothermal heat pump services to residential and commercial customers in 30+ cities. Trane Factory Authorized Dealer status and NATE-certified technicians anchor the technical offering, with additional multi-brand capability across Carrier, Lennox, Rheem, Bryant, Goodman, American Standard, Amana, and York for HVAC, and Bradford White, Delta, Kohler, and Moen for plumbing. There is no proprietary technology platform; service delivery relies on standard third-party equipment, five regional offices (Greenwood headquarters, Fishers, New Castle, Brownsburg, Bloomington), and a 50+ person W2 field workforce with stocked service vehicles.

Name

Complete Comfort Heating, Air & Plumbing

Legal name

Complete Comfort Heating, A/C & Plumbing Repair

Website

https://completecomfortgo.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

Complete Comfort Heating, Air & Plumbing is a family-owned residential and commercial HVAC, plumbing, geothermal, and indoor air quality service provider operating across Central Indiana since 2003, with 50+ W2 technicians across five offices serving 30+ cities.

Ownership category

akta.pro rank

Product category

Residential HVAC and Plumbing Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (238220), Plumbing, Heating, and Air-Conditioning Contractors (23822)

SIC

Construction - Special Trade Contractors (1700)

akta.pro primary industry

HVAC & Refrigeration Contracting (IMAFALAB)

akta.pro secondary industries

Plumbing & Pipefitting Contracting (IMAFALAC), HVAC Installation, Service & Repair (IMAIABAA), Air Conditioner (AC) Repair & Maintenance (HSAOAHAF), Dryer Vent Cleaning & Maintenance (HSAOAIAB), Ductwork Installation & Replacement (Supply/Return) (HSAOAGAC)

Keywords

• Residential HVAC services
• Residential plumbing services
• Heating and cooling installation
• Indoor air quality services
• Geothermal heat pump installation

Headquarters

HQ city

Greenwood, IN

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. HVAC Services: Revenue from air conditioning and heating repair, installation, and maintenance services for residential and commercial properties. Includes emergency service, routine tune-ups, and new equipment installation.
2. Plumbing Services: Full-spectrum plumbing services including repairs, drain cleaning, water heater services, fixture installation, gas lines, sewer services, and water treatment. Available 24/7 for emergency calls.
3. Geothermal Systems: Design, installation, and service of geothermal heating and cooling systems. Higher-ticket installations with federal tax credit incentives (30% through 2032).
4. Maintenance Plans: Recurring revenue through semi-annual maintenance agreements (spring cooling tune-up and fall heating check) providing year-round protection and customer retention.
5. Indoor Air Quality: IAQ solutions including air duct cleaning, purifiers, UV lights, humidifiers, dehumidifiers, and air quality testing.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels8 records

Core offering

Complete Comfort Heating, Air & Plumbing is a regional home services contractor that installs, repairs, and maintains air conditioning, heating, plumbing, geothermal, and indoor air quality systems for residential and commercial customers across Central Indiana. Services are delivered through W2 hourly-paid technicians dispatched from five office locations, with 24/7 emergency availability and no after-hours fees. Revenue is generated through per-job service fees, equipment installation projects, and recurring semi-annual maintenance plan subscriptions.

Product overview

Complete Comfort Heating, Air & Plumbing is a full-service home comfort operation providing cooling, heating, plumbing, indoor air quality, and geothermal services. The company operates as a unified service platform with multiple specialized service lines: Cooling (AC installation, repair, maintenance, emergency services, and ductless mini splits), Heating (furnaces, boilers, heat pumps), Plumbing (repair, drain cleaning, fixtures, water heaters, sewer services), Indoor Air Quality (duct cleaning, UV purification, filtration), and Geothermal systems. As a Trane Factory Authorized Dealer with NATE Certified Technicians, the company also offers multi-brand HVAC equipment installation and comprehensive maintenance plans. Services are delivered by a team of 50+ W2 employees operating across multiple Central Indiana locations.

Differentiator

Problem solved

Functional benefit

Products and services

• Cooling Services Air conditioning installation, maintenance, repair, emergency AC repair, and ductless mini split system services for residential cooling needs.
• Heating Services Furnace installation, repair, and maintenance; heat pump installation, maintenance, and repair; boiler repair and maintenance services for residential heating needs.
• Plumbing Services Full plumbing repair, commercial plumbing, drain cleaning, plumbing maintenance, fixture installation (faucets, garbage disposals, showers/bathtubs, sump pumps, toilets), gas lines, main water line repair/replacement, and sewer services.
• Water Heater Services Water heater repair, water heater replacement, and tankless water heater installation and repair services.
• Sewer Services Drain pipe repair, rooter services, trenchless sewer repair, sewer line camera inspection, and sewer pipe installation services.
• Geothermal Systems Geothermal heat pump installation and repair services that use the earth's consistent underground temperature for heating and cooling, marketed at 40-70% lower operating cost than conventional systems.
• Emergency HVAC Repair 24/7 emergency air conditioning and HVAC repair services available around the clock with no after-hours fees.
• Ductless Mini Split Systems Ductless mini split installation and repair services providing efficient cooling without traditional ductwork.
• Heat Pumps Air-source and mini-split heat pump installation, maintenance, and repair providing dual heating and cooling capability with 30-50% heating cost reduction versus traditional gas furnaces.
• Boilers Boiler repair and maintenance services for hot water boilers, steam boilers, and radiant heating systems found in older homes.
• Smart Thermostats Smart thermostat installation and repair services for improved HVAC control and energy efficiency.
• Indoor Air Quality (IAQ) Services Air duct cleaning and sealing, air quality testing, dehumidifier installation, dryer vent cleaning, ERV system installation, HVAC air filter replacement, and UV air purification services.
• Water Treatment Residential water treatment services addressing water quality issues at the home.
• Maintenance Plans Subscription maintenance agreement providing semi-annual visits (spring cooling tune-up and fall heating check) for year-round comfort protection and prevention of emergency breakdowns.
• Trane HVAC Systems Installation and service of Trane furnaces, air conditioners, and high-efficiency variable-speed systems as a Trane Factory Authorized Dealer.
• Multi-Brand HVAC Equipment Installation Installation and service of HVAC equipment from major brands including Carrier, Lennox, Rheem, Bryant, Goodman, American Standard, Amana, and York.

Quantifiable outcome

• 15-25% lower energy bills with regular maintenance
• +5 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered flagship, core and minor.

• TraneflagshipTechnology or IntegrationTrane Factory Authorized Dealer designation. Requires meeting Trane's highest standards for installation quality, customer satisfaction, and technician training. Specializes in Trane systems but also installs and services Carrier, Lennox, Rheem, Bryant, Goodman, American Standard, Amana, and York.
• NATE (North American Technician Excellence)coreOthersTechnicians carry NATE certification - the HVAC industry's most respected credential requiring rigorous hands-on and knowledge-based exams.
• ACCA (Air Conditioning Contractors of America)coreOthersIndustry membership demonstrating commitment to industry standards and professional development.
• ASHRAE (American Society of Heating, Refrigerating and Air-Conditioning Engineers)coreOthersIndustry membership demonstrating technical expertise and adherence to engineering standards.
• PHCC (Plumbing-Heating-Cooling Contractors Association)coreOthersIndustry membership for plumbing and HVAC contractors demonstrating professional standards.
• EnergyStarminorOthersEnergyStar Home Performance partner designation for energy-efficient products and installations.
• RESNET (Residential Energy Services Network)minorOthersRESNET Accredited Rating Provider certification for home energy ratings and performance assessments.
• Carrier, Lennox, Rheem, Bryant, Goodman, American Standard, Amana, YorkcoreTechnology or IntegrationFull range of HVAC equipment brands they install and service. While specializing in Trane, they work with all major manufacturers.

Scale indicators6 records

Recent moves5 records

Expansion highlights6 records

Others

• Home Depot Home Services: National home services marketplace and installer network for HVAC, plumbing, and water heaters; competes for replacement/installation jobs rather than emergency calls, and represents the digital customer-acquisition channel that could reshape local lead flow.
• Trane Technologies: HVAC OEM whose Factory Authorized Dealer program Complete Comfort participates in; relevant as a strategic partner that channels demand, sets certification standards, and is a likely acquirer/customer relationship in any exit scenario.
• Carrier Home Comfort: Leading HVAC equipment OEM whose products Complete Comfort installs and services; relevant as the upstream partner in the value chain and as a benchmark for estimating the addressable equipment replacement market.

Broad incumbents

• Roto-Rooter: Largest U.S. plumbing and drain cleaning services company with national 24/7 emergency coverage; directly competes with Complete Comfort's plumbing and sewer services lines and represents the scaled, brand-driven incumbent in the trade.
• One Hour Heating & Air Conditioning: National HVAC franchise operating under the Clockwork Brands/Neighborly umbrella; competes in residential HVAC service and replacement with a strong brand and digital marketing engine, similar to what Complete Comfort achieves regionally via referrals.
• Service Experts: National residential HVAC and plumbing services franchise with thousands of technicians across North America; provides a benchmark for what scaled, multi-trade HVAC/plumbing service operations look like and a likely acquirer profile for Complete Comfort.
• ARS / Rescue Rooter: American Residential Services (parent of Rescue Rooter) is a national HVAC, plumbing, and drain services operator with thousands of service trucks nationwide — directly comparable in service mix but operating at substantially larger scale under PE ownership.
• Mr. Rooter Plumbing: Neighborly-owned national plumbing franchise network serving residential and commercial customers; competes with Complete Comfort's plumbing line and represents the franchise-based model that is consolidating the local plumbing services market.

Regional players

• Bone Dry Roofing: Indianapolis-headquartered home services company with strong regional brand recognition, multi-trade capabilities (roofing, gutters, insulation, masonry), and a comparable Central Indiana service footprint — adjacent trade but similar end customer and operational model.

Direct peers

• Williams Comfort Air: Central Indiana-based HVAC and plumbing residential services company operating across the Indianapolis metro with multi-trade offerings, multiple locations, and a similar referral-driven model — the closest direct competitor in the same geography and customer segment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/comcomfortgo
• YouTubeyoutube.com/channel/UCWKR-AuQAEIuo84sN0PcQ7A
• Facebookfacebook.com/CompleteComfortHeatingAirPlumbing
• LinkedInlinkedin.com/company/complete-comfort-heating-plumbing-air-conditioning
• Instagraminstagram.com/completecomfortgo
• TikToktiktok.com/@completecomfort0
• Pinterestpinterest.com/completecomfortgo

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Complete Comfort Heating, Air & Plumbing