Constellation Home

What Constellation Home does

Constellation Home Products & Services, LLC is a residential home services provider headquartered in Middle River (Baltimore), Maryland, and operates as a wholly-owned subsidiary of Constellation Energy Corporation. Founded in 1994 as BGE HOME — a carve-out from Baltimore Gas and Electric to separate merchandise and service operations from the regulated utility — the company rebranded to Constellation Home in 2022 following Exelon's separation into two independent companies. It now serves individual homeowners across four states (Maryland, Texas, Georgia, and Pennsylvania) through a fleet of 400+ trucks and 400+ certified technicians averaging 11+ years of experience.

The company's core offerings span HVAC service and replacement (furnaces, heat pumps, boilers, central AC), water heater installation and repair, plumbing services (drain cleaning, water/sewer line, fixtures), electrical services (EV chargers, generators, panel upgrades), and home improvement (windows, doors, roofing, siding, insulation). A differentiating layer is the Smart Service Plans product line — eight tiered monthly subscriptions ranging from $6.95 (Well Pump) to $59.95 (Whole House) that provide covered parts and labor across HVAC, plumbing, electrical, and major appliances, introducing recurring revenue on top of project-based installation work.

Constellation Home's business model combines direct-to-consumer in-home service (online scheduling, phone-based customer care, and field service delivery) with an enterprise-style field sales overlay using Energy and Comfort Consultants who design high-efficiency HVAC systems during in-home estimates. Marketing leverages 30+ years of brand heritage, customer testimonials (9 of 10 customers would refer), blog content, email marketing, community events, and word-of-mouth. The company holds an extensive portfolio of state-level contractor and trade licenses across Maryland, Pennsylvania, and Texas, and its LEED Silver-certified headquarters in White Marsh anchors a distributed regional operating model serving 260+ communities.

Name

Constellation Home

Legal name

Constellation Home Products & Services, LLC

Website

https://constellationhome.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

101–250 employees

Short description

Constellation Home is a residential home services provider serving individual homeowners across Maryland, Texas, Georgia, and Pennsylvania with HVAC, plumbing, electrical, water heater, and home improvement services delivered through 400+ certified technicians and supported by tiered subscription protection plans.

Ownership category

akta.pro rank

Product category

Residential Home Services (HVAC, Plumbing, Electrical)

NAICS

Appliance Repair and Maintenance (811412)

SIC

Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Smart Electrical Panel, Energy Monitoring & Load Management (HSAOANAE)

akta.pro secondary industry

Home Energy & EV Charging (HEMS, Smart Meters, Batteries, Chargers) (HSAPAQAF)

Keywords

• HVAC services
• Residential plumbing
• Electrical services
• Home service plans
• Water heater installation

Headquarters

HQ city

Middle River, Maryland

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure, Technology or R&D

Revenue model

1. HVAC Service and Repair: Repair and service of heating and air conditioning systems including furnaces, heat pumps, boilers, and central AC units performed by certified technicians
2. Plumbing Services: Water heater installation/repair, drain cleaning, sump pump repairs, faucet repairs, toilet repairs, water and sewer line services
3. Electrical Services: EV charger installation, generator installation/repair, electrical panel upgrades, outlet repairs, lighting fixtures
4. Equipment Installation and Sales: Installation and sale of HVAC systems, water heaters, windows, doors, roofing, siding, attic insulation
5. Home Service Plans: Monthly subscription plans providing coverage for HVAC systems, water heaters, plumbing, electrical, and appliances with no charge for covered parts and labor

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Constellation Home provides residential HVAC, plumbing, electrical, and home improvement services across Maryland, Texas, Georgia, and Pennsylvania via a fleet of 400+ trucks and certified technicians, complemented by recurring monthly Smart Service Plans that cover HVAC, water heaters, plumbing, electrical, and appliance breakdowns. Services are sold directly to homeowners through online scheduling, phone-based ordering, and in-home estimates conducted by Energy and Comfort Consultants.

Product overview

Constellation Home is a home services company offering a comprehensive suite of residential services including heating and cooling (HVAC), water heaters, plumbing, electrical, and home improvement. The core service portfolio centers on HVAC systems (air conditioners, furnaces, boilers, heat pumps), water heater services, plumbing repairs and installations, and electrical services including EV charging and generators. The company differentiates through bundled and individual home protection plans (Smart Service Plans) that provide monthly subscription coverage for home equipment breakdown protection. These plans range from comprehensive whole-house coverage ($59.95/month) to individual appliance plans starting at $6.95/month, covering systems including HVAC, plumbing, electrical, and kitchen/laundry appliances. Additionally, the company offers home improvement products including windows, doors, roofing, insulation, and siding.

Differentiator

Problem solved

Functional benefit

Products and services

• Heating & Cooling (HVAC) Services Comprehensive heating and cooling services for residential homeowners, including installation, repair, and maintenance of air conditioners, furnaces, boilers, and heat pumps, with 24/7 emergency availability handled by certified technicians.
• Water Heater Services Water heater installation, repair, and replacement for residential customers, covering electric, gas, heat pump, and tankless units, with same-day installation available.
• Plumbing Services Full-range residential plumbing services including faucet repairs, toilet repairs, sump pump repairs, clogged drains, water and sewer line repair and replacement, and drain cleaning, with 24/7 emergency service.
• Electrical Services Residential electrical services including EV charger installation, backup generator installation and repair, electrical panel upgrades, and general electrical repairs, with 24/7 emergency service.
• Home Improvement Services Exterior home improvement products and installation services for homeowners, including windows, doors, roofing, attic insulation, siding, solar attic fans, and home energy audits.
• Smart Service Plans (Home Protection Plans) Recurring monthly subscription home protection plans for residential customers covering HVAC systems, water heaters, plumbing, electrical, and appliances, with covered parts and labor when equipment breaks down.
• Duct Cleaning Professional residential duct cleaning service to improve HVAC efficiency and indoor air quality.
• Air Cleaners & Humidifiers Indoor air quality products for residential HVAC systems, including air cleaners and humidifiers for installation as part of heating and cooling systems.
• Appliance Repair Services Residential repair services for major home appliances including washer, dryer, refrigerator, range, oven, and dishwasher.

Named customers9 records

Segments6 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• United Way (Frederick County, Central Maryland)minorStrategic or Co-development PartnerPartnership with United Way organizations for community initiatives including the 'Gift of Warmth' contest where Constellation Home donates HVAC systems to community members in need

Scale indicators9 records

Recent moves11 records

Expansion highlights6 records

Broad incumbents

• Trane (Ingersoll Rand): Trane is a major HVAC equipment manufacturer and residential service provider operating across the US. Comparable to Constellation Home's HVAC equipment installation and service offerings, though at substantially larger scale and with a broader commercial focus.
• Carrier Home Comfort (Carrier/United Technologies): Carrier is a major global HVAC equipment manufacturer that also operates residential service and dealer networks. Comparable to Constellation Home's HVAC installation and service business, but with a much broader equipment and commercial portfolio.
• ServiceMaster (Terminix/ServiceMaster Brands): ServiceMaster operates broad home services franchises (Terminix, Merry Maids, Furniture Medic) with comparable home repair and maintenance offerings to Constellation Home, though with a wider and less HVAC-centric portfolio.

Direct peers

• Service Experts Heating & Air Conditioning: Service Experts is a national HVAC service, repair, and installation company operating across multiple US markets. Direct competitor to Constellation Home's HVAC service, installation, and subscription offerings.
• American Home Shield (Frontdoor): American Home Shield, owned by Frontdoor, is the largest US home warranty company covering HVAC, plumbing, electrical, and appliances. Direct overlap with Constellation Home's subscription home protection plans and trade service model.
• One Hour Heating & Air Conditioning (Authority Brands): One Hour Heating & Air Conditioning is a national HVAC services franchise providing residential heating and cooling repair, installation, and maintenance, directly overlapping with Constellation Home's core HVAC offering.
• Frontdoor: Frontdoor is a publicly traded home services platform offering home warranty plans and on-demand trade services. Closely comparable to Constellation Home in its combination of subscription plans and direct technician workforce.
• HomeServe USA: HomeServe is a leading provider of home service plans and emergency repair services across the US and internationally, directly comparable to Constellation Home's Smart Service Plans subscription business covering plumbing, electrical, HVAC, and appliances.
• Mr. Rooter Plumbing (Neighborly): Mr. Rooter is a national residential plumbing services franchise owned by Neighborly, offering drain cleaning, water heater, and sewer line services comparable to Constellation Home's plumbing business.

Emerging players

• Liberty Home Guard: Liberty Home Guard is a fast-growing US home warranty company offering HVAC, plumbing, electrical, and appliance coverage plans. Closely comparable to Constellation Home's Smart Service Plans subscription model, though with a narrower service footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/constellation-home

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Constellation Home