Coopérative de services à domicile Lac-Saint-Jean Est

What Coopérative de services à domicile Lac-Saint-Jean Est does

Coopérative de services à domicile Lac-Saint-Jean Est (Coop LSJE) is a Quebec-based non-profit social economy cooperative founded in 1997 that delivers home support and personal assistance services across the 14 municipalities of MRC Lac-Saint-Jean-Est. The organization operates as a designated ÉSAD (Entreprise d'économie sociale en aide à domicile) recognized by the Quebec government and provides a comprehensive suite of in-home services including housekeeping, deep cleaning, meal preparation, hygiene care, monitoring/companionship, shopping and errands, and exterior maintenance, as well as higher-acuity personal assistance (transfers, medication distribution) and respite services for caregivers. Services are delivered by a workforce of approximately 190 employees to a base of 2,100 cooperative members, totaling around 190,000 service hours annually.

The cooperative extends its service surface into the institutional segment by staffing five partner private seniors' residences (RPA) across the territory, with one partnership exceeding 15 years. Revenue is generated through direct service fees to individuals, partially subsidized under the Quebec government's PEFSAD program (Programme d'exonération financière pour les services d'aide domestique) for eligible residents covered by the provincial health insurance regime, plus contracted fees from RPA partners.

From a technology and operating model standpoint, Coop LSJE relies on a relatively lightweight stack: an internal employee intranet for document management, policies, and collective agreements, alongside basic scheduling and timesheet tooling for service coordination. The cooperative participates in the ÉSAD network, the PEFSAD pilot program, and a digital referral portal (aidechezsoi.com) for client intake. There is no evidence of proprietary software, AI/ML capability, patents, or formal certifications in the disclosed data.

Name

Coopérative de services à domicile Lac-Saint-Jean Est

Legal name

Coopérative de services à domicile Lac-Saint-Jean-Est

Website

https://cooplsje.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

1–10 employees

Short description

Coopérative de services à domicile Lac-Saint-Jean Est is a Quebec non-profit cooperative that delivers home support, personal assistance, and respite services to seniors and individuals in loss of autonomy across 14 municipalities in MRC Lac-Saint-Jean-Est, with 190 employees serving 2,100 members.

Ownership category

akta.pro rank

Product category

Home Healthcare Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Home Health Care Services (8082)

akta.pro industry

PRIMARYHSABAAAD

Light Housekeeping & Home Upkeep (Non-Medical)

Home & Personal Services/Elder Care & In-Home Care Services/Non-Medical Companion Care

SECONDARYHSAEAAAL

Recurring Housekeeping for Seniors/In-Home Support

Home & Personal Services/Home Cleaning & Housekeeping/Standard/Recurring House Cleaning

SECONDARYHLADAAAI

Independent Living Community Ancillary Services (Dining/Transportation/Wellness Programs)

Healthcare & Life Sciences/Elder Care & Long-Term Care/Independent Living Communities

Keywords

• Home support services
• Personal care services
• Senior care services
• Home healthcare
• Residential care services

Headquarters

HQ city

Alma

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. Home Support Services: Direct service fees for home support and personal assistance services to individuals. Services are partially subsidized through the PEFSAD (Programme d'exonération financière pour les services d'aide domestique) government program for eligible Quebec residents.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Core offering

Coop LSJE provides in-home support services to seniors and individuals with loss of autonomy across 14 municipalities of the MRC Lac-Saint-Jean-Est region of Quebec. Service offerings include housekeeping, deep cleaning, meal preparation, hygiene care, monitoring, shopping and errands, and exterior maintenance, delivered in clients' homes and within five partner private residences for seniors (RPA). The cooperative also delivers PEFSAD-subsidized personal assistance and respite services to eligible Quebec residents covered by the provincial health insurance regime (RAMQ).

Product overview

Coopérative de services à domicile Lac-Saint-Jean Est is a social economy home support cooperative that provides a comprehensive suite of home care services across the MRC Lac-Saint-Jean-Est region in Quebec. The organization operates as a single-service platform offering both home-based support (entretien ménager, grand ménage, préparation de repas, soins d'hygiène, surveillance, approvisionnement, entretien extérieur) and residential care services through partnerships with private seniors' residences (RPA). The cooperative also participates in the provincial PEFSAD program (Programme d'exonération financière pour les services d'aide domestique), offering subsidized personal assistance and respite services to eligible residents.

Differentiator

Problem solved

Functional benefit

Products and services

• Entretien ménager (Housekeeping) Light housekeeping services provided at clients' homes to help maintain cleanliness and daily living standards, for seniors and individuals with loss of autonomy in the MRC Lac-Saint-Jean-Est region.
• Grand ménage (Deep Cleaning) Comprehensive deep cleaning services for thorough home maintenance, delivered at clients' homes in the MRC Lac-Saint-Jean-Est region.
• Préparation de repas (Meal Preparation) Meal preparation services to support nutritional needs of clients at home, provided to seniors and individuals with loss of autonomy.
• Soins d'hygiène (Hygiene Care) Personal hygiene care services including bathing, assistance with dressing, and related care delivered in the client's home.
• Surveillance (Monitoring) Presence and monitoring services for individuals with loss of autonomy, providing companionship and supervision at the client's home.
• Approvisionnement et autres courses (Shopping and Errands) Grocery shopping and running errands services for clients unable to perform these activities independently.
• Entretien extérieur (Exterior Maintenance) Outdoor property maintenance services including lawn care and snow removal for clients' homes.
• Services en résidences privées pour aînées (RPA) Home support services provided in private residences for seniors (RPA), including care workers stationed at five partner residences: Complexe communautaire Grandmont, Havre Curé-Hébert, L'Oasis des bâtisseurs, Le Villageois, and Villa du Presbytère.
• Services d'assistance personnelle (Personal Assistance Services) Personal assistance services including help with getting up and going to bed, complete hygiene care, dressing, personal maintenance, nutrition and hydration, elimination care, medication distribution, orthotics/prosthetics care, and transfers and mobility assistance. Covered under Quebec's PEFSAD program for eligible residents.
• Services de répit (Respite Services) Respite services including presence-surveillance, emergency backup care, and caregiver relief to provide temporary relief to family caregivers. Covered under Quebec's PEFSAD program for eligible residents.

Quantifiable outcome

• 190,000 hours of service rendered annually across 14 municipalities

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered core and minor.

• EÉSAD Network (Entreprises d'économie sociale en aide à domicile)coreStrategic or Co-development PartnerCoop LSJE is a member of the EÉSAD network of social economy enterprises in home support. This network enables participation in the PEFSAD government program for financial assistance to eligible clients.
• Gouvernement du Québec (PEFSAD Program)coreStrategic or Co-development PartnerCollaboration with Quebec government enabling the PEFSAD (Programme d'exonération financière pour les services d'aide domestique) financial assistance program for eligible Quebec residents covered by provincial health insurance.
• Complexe communautaire GrandmontcoreStrategic or Co-development PartnerPrivate residence for seniors (RPA) in St-Gédéon where Coop LSJE provides on-site care and support services including meal preparation and personal care assistance.
• Havre Curé-HébertcoreStrategic or Co-development PartnerPrivate residence for seniors (RPA) in Hébertville where Coop LSJE provides culinary and care services.
• L'Oasis des bâtisseurscoreStrategic or Co-development PartnerPrivate residence for seniors (RPA) in St-Nazaire served by Coop LSJE personnel.
• Le VillageoiscoreStrategic or Co-development PartnerPrivate residence for seniors (RPA) in L'Ascension served by Coop LSJE for 15+ years.
• Villa du PresbytèrecoreStrategic or Co-development PartnerPrivate residence for seniors (RPA) in Lac-à-la-Croix served by Coop LSJE personnel.
• Coopérative de solidarité d'aide à domicile Aide AtoutminorStrategic or Co-development PartnerPartner EÉSAD in the PEFSAD pilot project covering Beloeil and surrounding areas.
• Coup de main à domicile de RimouskiminorStrategic or Co-development PartnerPartner EÉSAD in the PEFSAD pilot project covering Rimouski and surrounding areas.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Revera: Major Canadian owner/operator of seniors' residences and home care services. Comparable in operating RPAs and contracting home support services in senior living settings, providing a benchmark for the B2B residence contract model Coop LSJE runs.
• Bayshore Home Health: One of Canada's largest private home health care providers, offering personal care, nursing, and home support across multiple provinces including Quebec. Comparable home-based service delivery model but at national scale and for-profit.
• CBI Health Group: Canadian healthcare services provider with home health, personal care, and rehabilitation offerings. Comparable in delivering home-based personal support to seniors and individuals with loss of autonomy across multiple jurisdictions.
• ParaMed Home Health Care: National Canadian home care provider offering personal support, nursing, and homemaking services. Comparable home-based service mix and customer profile (seniors, persons with disabilities) but operating as a large for-profit incumbent.
• SE Health (Saint Elizabeth Health Care): Large Canadian not-for-profit home and community care provider delivering personal support and nursing services. Overlaps with Coop LSJE's home support and respite offerings, particularly in supporting seniors to remain at home, while operating at national scale.
• VHA Home HealthCare: Ontario-based not-for-profit home care provider offering personal support services to seniors and persons with disabilities. Comparable not-for-profit home support model with PEFSAD-equivalent provincial funding mechanisms.

Direct peers

• Coopérative de solidarité d'aide à domicile Aide Atout: Quebec ÉSAD cooperative delivering home support and personal assistance services under the same PEFSAD program and ÉSAD network as Coop LSJE. Identical social-economy model and direct collaboration partner on the Beloeil-area PEFSAD pilot.
• Coopérative de services à domicile Beauce-Etchemin: Regional Quebec cooperative offering home support services to seniors and people with loss of autonomy under the ÉSAD/PEFSAD framework. Same cooperative social-economy model as Coop LSJE serving a different rural MRC.
• Coup de main à domicile de Rimouski: Quebec ÉSAD cooperative providing home support services in the Rimouski region. Direct peer through the ÉSAD network and partner with Coop LSJE on the Rimouski-area PEFSAD pilot project.

Emerging players

• Home Instead Senior Care (Canada): Franchised home care network in Canada providing personal care, companionship, and homemaking services to seniors. Overlaps with Coop LSJE's core services but uses a franchise/private-pay model rather than a cooperative/subsidized structure.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Cooplsje
• LinkedInlinkedin.com/company/coop%C3%A9rative-de-services-%C3%A0-domicile-lac-saint-jean-est

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Coopérative de services à domicile Lac-Saint-Jean Est