What CROSSROADS FORD OF INDIAN TRAIL, INC. does

Crossroads Ford of Indian Trail, Inc. is a privately held Ford franchise automobile dealership incorporated in North Carolina, founded in 1995 and operating under the Crossroads Automotive Group, which the dealership brands as celebrating 30 years in business. The dealership operates from a single physical location at 88 Dale Jarrett Blvd, Indian Trail, NC, and serves retail consumers, commercial/fleet buyers, and affinity groups across the Charlotte metropolitan area, with reach into South Carolina communities including Fort Mill and Rock Hill. The business sells new Ford vehicles (cars, SUVs, F-Series trucks, and electric vehicles including Mustang Mach-E, F-150 Lightning, and E-Transit), Ford Blue Advantage certified pre-owned vehicles in both Gold and Blue tiers, used vehicles from multiple brands, and specialty Saleen-performance Fords; it also operates a dedicated commercial vehicle portal for F-250 through F-750 chassis and Section 179-qualified work trucks.

The dealership monetizes through four primary streams: one-time vehicle sales (new, used, CPO, commercial), recurring service and parts revenue (including mobile service and pickup/delivery), transaction-fee financing and extended warranty/Ford Protect products, and F&I income. Distribution combines a physical showroom with an online storefront for inventory browsing, online credit applications, trade-in appraisal (Edmunds), and appointment scheduling, while the final transaction is completed in person. Supporting technology is conventional dealer infrastructure — FordDirect for digital advertising and inventory syndication, CARFAX for vehicle history, Sunbit for service pay-over-time, and Google Analytics for web analytics — with no disclosed AI/ML, proprietary platform, or developer-facing APIs.

The go-to-market motion is a hybrid of direct-to-consumer retail (in-person plus online) and enterprise-style field sales for commercial fleet accounts. Customer acquisition leverages Ford national advertising co-op, FordDirect lead generation, local SEO targeting the Charlotte metro, and direct phone/text/email follow-up. Service differentiation is built on factory-trained technicians using OEM genuine parts, Spanish-speaking staff, Ford Mobile Service, Ford Pickup & Delivery, and Ford Recognition Programs for military, first responders, college graduates, and farmers. The dealership has received Ford's President's Award as a top-rated dealer, reinforcing its brand-aligned positioning within the Ford franchise system.

Name

CROSSROADS FORD OF INDIAN TRAIL, INC.

Legal name

Crossroads Ford of Indian Trail, Inc.

Website

https://crossroadsfordindiantrail.com

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

11–50 employees

Short description

Crossroads Ford of Indian Trail is a Ford franchise dealership in Indian Trail, NC, serving Charlotte-metro retail consumers and commercial fleets with new, certified pre-owned, used, electric, and Saleen-performance Ford vehicles plus full service and parts operations.

Ownership category

akta.pro rank

Headquarters

HQ city

Indian Trail

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Vehicle Sales: Revenue from selling new Ford vehicles, certified pre-owned vehicles, and used vehicles from various brands. Includes F-Series trucks, SUVs, cars, and electric vehicles.
2. Service & Parts: Revenue from vehicle maintenance, repairs, tire sales, and Ford genuine parts. Includes mobile service and pickup/delivery options.
3. Financing & Extended Warranties: Revenue from financing arrangements, extended service contracts (Ford Protect), and vehicle exchange programs.
4. Commercial Vehicle Sales: Specialized sales of work trucks, commercial vehicles including F-250 through F-750, transit vans, and fleet solutions with Section 179 tax advantage programs.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Crossroads Ford of Indian Trail is a Ford franchise dealership selling new Ford vehicles (cars, SUVs, trucks, and EVs), Ford Blue Advantage certified pre-owned vehicles, used vehicles from various brands, commercial work trucks (F-250 through F-750), and specialty Saleen performance vehicles. The dealership provides a full service department with factory-trained technicians, genuine Ford parts, mobile service and pickup/delivery, auto financing solutions, trade-in appraisals, and Section 179 tax-deduction commercial vehicle programs.

Product overview

Crossroads Ford of Indian Trail is a Ford franchised automobile dealership offering a comprehensive portfolio of vehicle sales and automotive services. The core offering consists of new Ford vehicles (cars, SUVs, trucks, and electric vehicles) and pre-owned vehicles including Ford Blue Advantage certified programs in Gold and Blue tiers. The dealership also sells commercial work trucks through a dedicated commercial vehicle portal, and specialty Saleen performance Ford vehicles. Supporting services include a full-service department with factory-trained technicians, mobile service and pickup & delivery options, Ford accessories, financing services, and special programs including Section 179 tax deduction vehicles and recognition programs for military, first responders, college graduates, and farmers.

Differentiator

Problem solved

Functional benefit

Brands

• Saleen Performance Ford: Specialty high-performance Ford vehicles including Saleen-modified Ford models sold at this dealership.

Products and services

• New Ford Vehicles

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Partnerships

Four partnerships are on record, tiered core and specialty.

• Ford Motor CompanycoreChannel Partner/ Reseller/ DistributorOfficial Ford franchise dealership authorized to sell new Ford vehicles, use Ford branding, and provide Ford factory-backed services. Part of Ford's authorized dealer network with access to Ford's marketing support, training, and incentive programs.
• FordDirectcoreTechnology or IntegrationFord's proprietary digital advertising and dealer services platform providing website hosting, inventory management integration, lead generation, and automotive-specific digital marketing tools.
• Crossroads Automotive GroupcoreOthersParent company operating multiple automotive dealerships under the Crossroads brand. Provides shared inventory, centralized marketing, and group purchasing power across dealership network.
• Saleen PerformancespecialtyStrategic or Co-development PartnerAuthorized Saleen performance Ford dealer offering modified Ford vehicles with Saleen performance upgrades including body kits, superchargers, and custom tuning.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Asbury Automotive Group: Large US franchised dealer group operating new vehicle, used vehicle, and F&I businesses across multiple states. Comparable as a multi-brand franchised retailer with overlapping product, service, and finance operations.
• Lithia Motors: One of the largest US franchised auto dealer groups, operating stores across the country with a Driveway online channel. Comparable as a multi-brand franchised retailer with the same new/used/service/F&I revenue structure.
• Group 1 Automotive: Large publicly traded franchised auto dealer group operating over 200 dealerships in the US and UK. Comparable as a multi-brand franchised retailer with similar revenue mix and reliance on OEM franchise economics.
• AutoNation: Largest automotive retailer in the United States, operating hundreds of franchised dealerships across multiple brands. Comparable as a public franchised dealer with overlapping manufacturer relationships and similar revenue mix across new, used, service, and F&I.
• Sonic Automotive: Charlotte-headquartered publicly traded dealer group operating franchised new vehicle dealerships, used vehicle stores (EchoPark), and reconditioning operations across the US. Comparable as a large franchised retailer competing in the same Charlotte metro market.
• Penske Automotive Group: Diversified international automotive services company operating franchised dealerships and commercial vehicle distribution. Comparable as a public franchised retailer operating premium and volume franchises with full-service operations.
• Hendrick Automotive Group: Headquartered in Charlotte, NC, Hendrick is the largest privately held automotive dealer group in the US, operating franchised new car stores across the same Charlotte metro as Crossroads Ford. Directly comparable as a multi-rooftop franchised dealer group competing in the same regional market.

Emerging players

• CarMax: Largest US used vehicle retailer with a national store footprint and omnichannel model. Adjacent peer because it competes for the same used vehicle buyers and trade-in inventory that a franchised dealer's pre-owned department relies on.
• Carvana: Pure-play online used vehicle retailer with a national footprint and home delivery model. Adjacent peer as a non-franchise disruptor that diverts used car demand and pressures trade-in valuations for traditional franchised dealers.
• Vroom: Online used vehicle marketplace with home delivery operating in select markets. Adjacent peer as an emerging online alternative competing for used vehicle demand against franchised dealers' pre-owned operations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/crossroads-ford-of-indian-trail-inc.

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CROSSROADS FORD OF INDIAN TRAIL, INC.