What Crossroads Technologies does

Crossroads Technologies is a privately held US technology and professional services firm founded in 1996 and headquartered in Draper, Utah, with approximately 30 employees. The company delivers consulting, managed services, and implementation support across four core capability areas: Cloud Services (strategy, private/hybrid/public cloud management, and cloud security), Management Services (infrastructure, application, Microsoft 365, Dynamics 365, support, and Virtual CIO), Cybersecurity Services (managed security, assessments, architecture, compliance, and Virtual CISO), and Development Services (SaaS, AI development and integration, DevOps, and DevSecOps). The company also maintains deep Microsoft ecosystem expertise covering Microsoft 365 applications, Entra/Azure, and the full Dynamics 365 module set including Finance, Human Resources, Sales, Customer Management, and Business Central.

The business operates on a sales-led, consultative go-to-market model targeting both enterprise organizations and mid-market businesses across 20-plus verticals including Aerospace and Defense, Healthcare and Life Sciences, Banking/Finance/Insurance, and Manufacturing/Industrial. Revenue is generated through three primary streams: Professional Services (consulting and advisory), Managed Services (infrastructure, application, and Microsoft 365 management under SLAs), and Managed Cybersecurity/Managed Cloud Services delivered as recurring engagements under distinct terms and conditions. Pricing is quote-based, custom to scope, and structured around multi-year contracts with documented Service Level Agreements; no public pricing or revenue figures are disclosed.

The firm's differentiation rests on longevity (nearly 30 years of continuous operation), a 'Single Point of Resolution' communication model designed to simplify client engagement, and comprehensive coverage of the Microsoft and broader enterprise technology stack. The company is CCPA, GDPR, and CPRA compliant, indicating baseline data protection maturity. There is no disclosed parent company, institutional ownership, or external funding, consistent with an organically grown, independent services firm.

Name

Crossroads Technologies

Legal name

Crossroads Technologies

Website

https://crossroadstech.net

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

11–50 employees

Short description

Crossroads Technologies is a US-based IT professional and managed services firm founded in 1996 that delivers cloud, cybersecurity, infrastructure, Microsoft 365/Dynamics 365, and development services to enterprise and mid-market organizations across 20-plus industries under multi-year SLAs.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415), Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Managed DevOps / Platform Operations (Run & Operate) (BPAEAKAO)

akta.pro secondary industries

DevOps Consulting & Transformation (BPAEAKAA), Endpoint & Device Management (UEM/MDM) Services (BPAEABAF)

Keywords

• Managed IT services
• Cloud managed services
• Cybersecurity consulting
• Microsoft 365 services
• Infrastructure management

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Professional Services: Consulting and advisory services providing expert guidance based on industry trends and market needs. Services include technology strategy, planning, and implementation support across cloud, cybersecurity, infrastructure, and Microsoft 365 domains.
2. Managed Services: Ongoing management and support services including Infrastructure Management, Application Management, Support Services, and Microsoft 365/Dynamics 365 management. Provided under Service Level Agreements with clear accountability and reliability commitments.
3. Managed Cybersecurity Services: Comprehensive cybersecurity offerings including managed cybersecurity, assessments, architecture, compliance, and Virtual CISO services. Delivered as ongoing managed security services under specific terms and conditions.
4. Managed Cloud Services: Cloud management services covering cloud strategy, private cloud, hybrid cloud, public cloud, and cloud security. Provided under specific Managed Cloud Terms and Conditions and Service Level Agreement.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels1 record

Core offering

Crossroads Technologies is a technology and professional services firm that delivers consulting, managed services, and development across five service lines: Cloud Services (strategy, private/hybrid/public cloud management, and cloud security), Management Services (infrastructure, applications, Microsoft 365, Dynamics 365, support services, and Virtual CIO), Cybersecurity Services (managed security, assessments, architecture, compliance, and Virtual CISO), Development Services (SaaS, AI development/integration/operations, DevOps, and DevSecOps), and Microsoft 365 Services (implementation and management of the Microsoft 365 and Dynamics 365 suites). Engagements are scoped under separate Master, Managed Cloud, Managed Services, and Managed Security terms and SLAs.

Product overview

Crossroads Technologies is a technology and professional services firm offering a portfolio of service offerings rather than a single unified product. Their capabilities span five core service areas: Cloud Services (encompassing cloud strategy, management, private/hybrid/public cloud, and cloud security), Management Services (including infrastructure management, application management, Microsoft 365, Dynamics 365, support services, and virtual CIO), Cybersecurity Services (managed security, assessments, architecture, compliance, and virtual CISO), Development Services (SaaS development, AI development, AI integration, AI operations, DevOps, and DevSecOps), and Microsoft 365 Services (covering Microsoft 365 applications, Entra/Azure, and Dynamics 365 modules for finance, HR, sales, and customer management). The company positions itself as a trusted partner helping organizations navigate technology challenges through these integrated professional services.

Differentiator

Problem solved

Functional benefit

Products and services

• Cloud Services

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Centre Technologies: U.S. managed IT, cloud, and cybersecurity provider with a similar mid-market focus and Microsoft-heavy stack. Comparable on service breadth, managed services model, and direct sales motion.
• Logically: U.S. managed IT and cybersecurity services firm serving mid-market and enterprise. Comparable on managed services model, security-centric offering, and Microsoft 365 expertise.
• Ntiva: Mid-sized U.S. MSP offering managed IT, cloud, cybersecurity, and Microsoft 365 services to SMB and mid-market. Comparable in service portfolio, Microsoft 365 emphasis, and consultative sales motion.
• Dataprise: U.S.-based managed IT services and cybersecurity provider serving mid-market and enterprise clients. Closely comparable to Crossroads on MSP positioning, Microsoft-centric stack, and regional U.S. delivery model.

Broad incumbents

• CDW: Large enterprise IT solutions and services provider spanning hardware, software, cloud, and managed services. Comparable on broad IT services portfolio and enterprise sales motion, though CDW operates at vastly greater scale.
• Logicalis: Global IT solutions and managed services provider with strong cloud, cybersecurity, and digital transformation offerings. Comparable on managed services and enterprise focus, though it operates at significantly larger scale internationally.
• SHI International: Large IT solutions and services provider offering managed services, cloud, and Microsoft expertise to enterprise clients. Comparable on Microsoft-centric managed services and enterprise sales motion, but with much broader portfolio and scale.
• Slalom: Global technology and management consulting firm with cloud, Microsoft, and cybersecurity practices. Comparable on consultative technology services and Microsoft ecosystem expertise, but with much broader geographic and capability footprint.
• Insight Enterprises: Large global IT solutions and managed services provider with deep Microsoft, cloud, and cybersecurity capabilities. Comparable on Microsoft 365, cloud management, and enterprise services, but operates at substantially greater scale.

Emerging players

• Kforce Inc. U.S. professional staffing and solutions firm with technology services including cloud and managed services practices. Comparable in adjacent managed IT services and enterprise tech consulting, though Kforce is more staffing-heavy.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/crossroads-technologies-inc-

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Crossroads Technologies