Crown Hill Funeral Home & Cemetery

What Crown Hill Funeral Home & Cemetery does

Crown Hill Funeral Home & Cemetery is a combined funeral home and cemetery operator located at 700 W. 38th St., Indianapolis, Indiana, operating on a 555-acre historic site that has been in continuous service since 1863. The company offers a full stack of death-care services: traditional and personalized funeral services, cremation with an on-site private crematory and witness viewing suite, in-ground and above-ground burial, mausoleum and niche interment, a cremation garden, a 1.4-acre on-site national cemetery, and a dedicated pet memorial section (Companion Meadow). Supporting offerings include Celebration Hall reception venue, the 1875 Gothic Chapel, online obituary and tribute-movie tools, cremation jewelry, grief support via a 24-hour Compassion Helpline, and educational historical tours operated through the Crown Hill Heritage Foundation. Specialized programs include the Armed Forces Veterans Program and Heroes of Public Safety Program, which provide complimentary services and burial space for veterans and line-of-duty emergency personnel.

Crown Hill generates revenue primarily through one-time service fees for funerals, cremations, and cemetery property sales (burial plots, family estates, mausoleum crypts, cremation niches, scattering garden), plus merchandise sales (caskets, urns, monuments, jewelry, keepsakes). A secondary recurring component comes from pre-planning/prepaid arrangements, which offer up to 10% off and low-interest financing on trust-funded contracts, with prepaid plans transferable to any qualifying Dignity Memorial provider. The company operates as a direct, consultative, sales-led business with 24/7 phone availability, in-person, in-home, and virtual consultations, and serves the Indianapolis metropolitan area including Carmel, Fishers, Greenwood, Broad Ripple, Castleton, Avon, and Willow Lakes.

The business is operated as an affiliate of the Dignity Memorial network under SCI Shared Resources, LLC, a subsidiary of Service Corporation International (NYSE: SCI), following the 2020 affiliation. The 65-employee operation leverages SCI's national brand, technology, and back-office infrastructure while maintaining a strong local identity anchored to its landmark status, National Register of Historic Places designation (1973), and 4.5-star reputation across 165 Google reviews.

Name

Crown Hill Funeral Home & Cemetery

Legal name

SCI Shared Resources, LLC

Website

https://crownhill.org

Company type

Private

Founded year

1863

Operating status

Operating

Headcount range

51–100 employees

Short description

Crown Hill Funeral Home & Cemetery is a historic Indianapolis funeral home and 555-acre cemetery, founded in 1863, offering personalized funeral, cremation, burial, and pre-planning services to individuals and families across the Indianapolis metro area as part of the Dignity Memorial network operated by Service Corporation International.

Ownership category

akta.pro rank

Headquarters

HQ city

Indianapolis, IN

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Funeral Services: Traditional and personalized funeral services including ceremony planning, memorial services, and celebrant-led personalized tributes. Includes professional service fees, embalming, transportation, and use of indoor venues.
2. Cremation Services: Full range of cremation options including direct cremation, funeral with cremation, cremation with memorial. Operates private on-site crematory ensuring complete custody and control of the process.
3. Cemetery Property Sales: Sale of burial plots, family estate plots, traditional and contemporary burial spaces, mausoleum crypts (single, companion, family), private family mausoleums, cremation niches, and scattering garden spaces.
4. Memorialization Products: Cremation jewelry, grave markers, monuments, custom bronze markers, memorial plaques, and keepsake items including tribute movies and memory books.
5. Catering & Reception Services: Celebration Hall reception venue rental with kitchen facilities, tables, chairs, audiovisual equipment. Coordinates with local caterers for food and beverage.
6. Pre-planning/Prepaid Arrangements: Advance funeral, cremation, and cemetery planning with payment plans, low interest options, and up to 10% off for advance purchase. Includes trust-funded contract options.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Crown Hill Funeral Home & Cemetery provides funeral, cremation, and cemetery services on a historic 555-acre property in Indianapolis, Indiana. The company offers traditional burial, cremation with an on-site crematory, pre-planning arrangements, veteran and public-safety honors programs, and event venues such as a Gothic Chapel and Celebration Hall. It also offers memorial products, online tribute pages, pet memorialization, and historical tours of its grounds.

Product overview

Crown Hill Funeral Home & Cemetery operates as a unified funeral service complex offering personalized funeral and memorial services, cremation with an on-site private crematory, cemetery burial options, and pre-planning services. The funeral home provides four indoor venues including Celebration Hall and Gothic Chapel, while the cemetery spans 555 acres with burial options, cremation gardens, and memorial spaces. The company offers specialized veterans services through its Armed Forces Veterans Program and Heroes of Public Safety Program. Additional services include grief support via Compassion Helpline, online memorial tools (interactive obituaries, tribute movies, memory books), and educational guided historical tours. The organization is part of the Dignity Memorial network and maintains CANA-certified crematory operations with guaranteed custody-of-care protocols.

Differentiator

Problem solved

Functional benefit

Products and services

• Funeral Services Traditional and contemporary funeral services including visitation, ceremony, and burial coordination for families in the Indianapolis area.
• Cremation Services Cremation services performed at the on-site crematory, available with or without a memorial service.
• Cemetery & Burial Services Burial plot sales, interment services, and perpetual care on the historic 555-acre Crown Hill grounds.
• Pre-Planning Services Pre-need planning for funeral, cremation, and burial arrangements, including low-interest financing options.
• Celebration Hall Events Rental of the on-site Celebration Hall for memorial services, celebrations of life, and receptions.
• Gothic Chapel Services Memorial and funeral services held in the historic Gothic Chapel on the cemetery grounds.
• Veterans Services Funeral, burial, and honors services tailored to U.S. military veterans and their families.
• Heroes of Public Safety Program Specialized funeral and recognition services for fallen law enforcement, fire, and EMS personnel.
• Pet Memorialization (Companion Meadow) Burial and memorialization services for pets in the dedicated Companion Meadow section.
• Online Memorial & Tribute Pages Online obituary, tribute page, and condolence book services provided through the Dignity Memorial network.
• Cremation Jewelry & Memorial Products Memorial keepsake products including cremation jewelry sold to families after a loss.
• Guided Historical Tours Public guided historical tours of the cemetery grounds, its notable monuments, and the Crown Hill National Cemetery.

Quantifiable outcome

• Serving Indianapolis community since 1863 with compassionate care
• +2 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Dignity MemorialcoreChannel Partner/ Reseller/ Distributor · 1 January 2020Crown Hill Funeral Home & Cemetery became part of the Dignity Memorial network in Summer 2020. Dignity Memorial is a network of licensed funeral, cremation and cemetery providers affiliated with Service Corporation International (SCI). The network includes over 1,900 locations serving over 375,000 families annually across North America. Prepaid plans are transferable to any qualifying Dignity Memorial provider.
• Crown Hill Heritage FoundationminorStrategic or Co-development PartnerCrown Hill Heritage Foundation was founded in 1984 as a 501(c)(3) nonprofit to preserve and share the architectural, cultural, and natural heritage of Crown Hill Cemetery. The foundation focuses on preservation and restoration of historic buildings, mausoleums, monuments and artwork; public and private educational tours and events; and cemetery landscape preservation through tree plantings.
• Veterans of Foreign Wars (VFW) and American LegionminorStrategic or Co-development PartnerLocal VFW and American Legion Posts maintain volunteer Honor Guard groups to provide final salute to veteran deceased at Crown Hill Cemetery as part of the Armed Forces Veterans Program.
• Teleflora (Sympathy Gifts)minorGTM or Marketing PartnerTeleflora Sympathy Gifts integration allows customers to send flowers and sympathy gifts to families being served by Crown Hill Funeral Home. Flowers and gifts are delivered directly to the funeral home.
• Neptune Memorial ReefminorOthersNeptune Memorial Reef offers underwater cremation garden options off the coast of Florida as an alternative memorialization option presented to families choosing cremation.
• Celestis Memorial SpaceflightminorOthersCelestis Memorial Spaceflight offers options to take cremated remains into space temporarily or permanently as an alternative memorialization option for families choosing cremation.
• Local CaterersminorOthersCrown Hill Funeral Home works with local caterers to coordinate food and beverage needs for memorial receptions held at Celebration Hall venue.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Indiana Funeral Care: Indianapolis metro funeral services provider offering cremation and burial packages at price-disclosed tiers, competing with Crown Hill particularly in the cost-conscious cremation segment.
• Shirley Brothers Mortuaries & Crematory: Indianapolis-based funeral and cremation provider with multiple locations serving the same metro area, competing head-to-head with Crown Hill on cremation, traditional funerals, and pre-planning.
• Leppert Mortuaries: Indianapolis funeral home operator with chapel, cremation, and pre-planning offerings, directly comparable to Crown Hill's funeral home business for Indianapolis families.
• Flanner and Buchanan Funeral Centers: Long-established Indianapolis-area funeral home chain offering burial, cremation, and pre-planning services in direct competition with Crown Hill for at-need and pre-need families in the same metro market.

Broad incumbents

• NorthStar Memorial Group: Private cemetery and funeral home consolidator with multi-state presence, comparable combination of cemetery property, cremation, and pre-planning services.
• Foundation Partners Group: Private funeral and cemetery operator backed by private equity; operates multiple Dignity Memorial-adjacent and independent locations across the U.S. with comparable service portfolio to Crown Hill.
• Carriage Services, Inc. Publicly traded (NYSE: CSV) provider of funeral and cemetery services across the U.S.; comparable business model with multiple service lines and pre-need funding programs.
• Park Lawn Corporation: Publicly traded (TSX: PLI) cemetery and funeral services consolidator with North American footprint; comparable pre-need, cemetery property, and cremation revenue mix.
• StoneMor Partners L.P. Large multi-state cemetery and funeral home operator with significant owned cemetery real estate; broader geographic portfolio than Crown Hill but overlapping cemetery property sale and cremation offerings.

Regional players

• Catholic Cemeteries of the Archdiocese of Indianapolis: Regional cemetery operator serving Indianapolis-area Catholic families with burial, mausoleum, and cremation options; competes with Crown Hill for cemetery property sales in the same geography.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/crown-hill-funeral-home-&-cemetery

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Crown Hill Funeral Home & Cemetery