CSP Genève

What CSP Genève does

CSP Genève (Centre Social Protestant Genève) is a private, independent nonprofit social services organization founded in 1954 in Geneva, Switzerland, and one of four regional Protestant Social Centers (CSP) operating across French-speaking Switzerland alongside CSP Vaud, CSP Neuchâtel, and CSP Berne-Jura. The federation is coordinated by the national association CSP.ch. CSP Genève provides free, confidential professional support across six core service lines: debt and budget counseling, legal advice (family law, residence permits, taxes), couple and family counseling, refugee and migrant support, youth debt prevention in post-mandatory schools, and socio-professional reintegration. These services are delivered without distinction of nationality or religion through walk-in receptions, scheduled appointments, phone helplines, and embedded community outreach, with collective first-reception group sessions (up to six participants) used as an initial triage model.

CSP Genève's underlying operating model combines professional social work with a commercial second-hand retail arm (Renfile boutiques selling donated clothing, books, furniture, and household items) and ancillary revenue streams including venue rental (Forum I and II), wine sales, and free clothing distribution (Vestiaire social). The integrated model uses second-hand store proceeds, supplemented by individual donations and legacies, public cantonal and communal subsidies, Reformed Church funding (notably for the Berne-Jura branch), and grants from bodies such as Loterie Romande, to cross-subsidize free social consultations. The technology underpinning the organization is operational rather than digital: there are no disclosed APIs, AI capabilities, or proprietary software platforms, and differentiated features such as the Collective First Reception and the youth prevention toolkit are process and pedagogical in nature. Distribution relies on a network of regional offices, phone helplines, a home-pickup donation service, joint annual journals (Les Nouvelles), and a coordinated annual press-conference cycle across all four CSPs.

CSP Genève operates as part of a federation employing on the order of 100–250 staff across regions, with CSP Neuchâtel reporting 53 employees (36.8 FTE) on a ~CHF 5M annual budget and CSP Berne-Jura reporting 118 employees (93.4 FTE) as of December 31, 2025. The organization is governed as an association under Swiss civil law, led since 2008 by director Alain Bolle, with no parent company controlling operations. It is in active expansion mode, with a second Atelier Galiffe scheduled to open at chemin de la Cartouchière in Plan-les-Ouates in Spring 2027, accompanied by ongoing recruitment of social animators.

Name

CSP Genève

Legal name

CSP Genève

Website

https://csp.ch

Company type

Private

Founded year

1954

Operating status

Operating

Headcount range

101–250 employees

Short description

CSP Genève is a private, independent nonprofit social services organization founded in 1954 that provides free debt counseling, legal advice, couple and family support, migration assistance, youth prevention, and professional reintegration services to individuals and families in difficulty across French-speaking Switzerland.

Ownership category

akta.pro rank

Product category

Social Services (Nonprofit Community Welfare)

NAICS

Individual and Family Services (6241), Civic and Social Organizations (8134), Vocational Rehabilitation Services (62431)

SIC

Services-Social Services (8300)

akta.pro primary industry

Corporate Foundations & CSR Grantmaking (BPAGAKAC)

Keywords

• Social services
• Debt counseling
• Family mediation
• Second-hand retail
• Professional reintegration

Headquarters

HQ city

Genève 8

HQ country

Switzerland

HQ region

Europe

Offices10 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Donations and Legacies: Private donations, bequests, and legacies from individuals and organizations supporting social causes. Most CSP services are free, funded substantially by charitable contributions.
2. Second-hand Shop Sales: Revenue from sale of donated second-hand goods (clothing, furniture, books, household items) through retail stores across all regions. Proceeds fund social consultations.
3. Public and Private Subsidies: CSP receives subsidies from public authorities (cantonal and communal) and the Reformed Church (particularly for CSP Berne-Jura). Partially funds operations.
4. Professional Services Fees: Room rental (Forum I and II in Geneva) and wine sales generate modest ancillary revenue.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

CSP Genève is a private, independent nonprofit association that provides free, confidential social and legal support to individuals and families in difficulty, regardless of nationality or religion. Its core offerings include debt and budget counseling, legal advice, couple and family mediation, asylum and migration assistance, youth debt-prevention workshops, and socio-professional reintegration programs (Atelier Galiffe). The organization supplements its social mission with revenue-generating activities such as second-hand retail stores (Renfile), room rentals, and wine sales.

Product overview

CSP Genève is a private social welfare organization offering comprehensive support services to people in difficulty, regardless of nationality or religion. The organization operates across four Swiss cantons (Geneva, Vaud, Neuchâtel, and Berne-Jura) through a network of social consultations, second-hand stores (Renfile), prevention programs, and community services. The main services include debt and budget management counseling, legal advice, couple and family consultations, migration support, youth assistance, and professional reintegration programs. Revenue from second-hand stores and donations fund these free or low-cost social services.

Differentiator

Problem solved

Functional benefit

Brands

• Renfile: Secondhand stores operated by CSP Genève selling clothes, books, furniture, and other items
• Atelier Galiffe
• Vestiaire social

Products and services

• Social Consultations Free, confidential professional social support covering debt and budget management, legal advice, couple and family counseling, migration assistance, youth support, and socio-professional reintegration. Delivered by social workers and lawyers across Geneva, Vaud, Neuchâtel and Berne-Jura.

Quantifiable outcome

• Free services for all, regardless of nationality or religion
• +1 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Dettes Conseils Suisse (DCS)coreStrategic or Co-development PartnerCSP Neuchâtel is a member of Dettes Conseils Suisse, the national umbrella organization for debt counseling. This membership provides professional recognition, policy advocacy, and knowledge sharing on debt and over-indebtedness issues across Switzerland.
• Canton of Neuchâtel (État de Neuchâtel)coreOthersCSP Neuchâtel's actions are officially recognized and supported by the Canton of Neuchâtel in the fight against over-indebtedness. The canton funds part of CSP's operations through subsidies.
• Reformed Church of Jura (Église réformée bernoise-juoise)coreOthersCSP Berne-Jura is an association whose members are the parishes of the Jura arrondissement of the Reformed Church. The church provides foundational support and funding. The organization was created through the Synode in 1957.
• Caritas JuraminorStrategic or Co-development PartnerCSP Berne-Jura collaborates with Caritas Jura to offer support groups for separated or divorced individuals and for couples.
• Paroisse réformée française de BienneminorOthersThe French Reformed Parish of Biel/Bienne partnered with CSP Berne-Jura on the 'Lueurs solidaires' initiative to support COVID-19 victims and frontline workers.
• Loterie RomandecoreOthersCSP receives support from Loterie Romande, a significant funding source for social and cultural organizations in French-speaking Switzerland.
• Association jurassienne pour la coparentalité (AJCP)minorStrategic or Co-development PartnerCSP Berne-Jura participates in the AJCP Forum, developing joint activities such as the mixed consultation model combining legal and family counseling for separating couples.
• Organization for social inclusion in Biel/BienneminorOthersCSP Berne-Jura participated in the 'Social Inclusion — everyone's concern' open house event organized by the umbrella organization of social institutions in Biel/Bienne region.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Pro Juventute Schweiz: National foundation for children's and youth welfare offering counseling, parenting support, and emergency aid across Switzerland — directly comparable to CSP's youth-facing debt prevention and apprenticeship support services.
• Schweizerisches Rotes Kreuz (Swiss Red Cross): National humanitarian organization offering a broad portfolio of social services including migration support, health programs, and family services across all cantons — comparable in service breadth but with significantly larger scale and broader mandate than CSP.
• Pro Senectute Schweiz: Switzerland's leading nonprofit for elderly services, with 130+ advisory offices offering social counseling, financial guidance, and family support — overlapping with CSP's individual and family services but specializing in the senior demographic.
• Stiftung SOS Kinderdorf Schweiz: Swiss foundation offering family counseling, child protection, and youth support services through regional offices — overlapping with CSP's family and youth service lines but with a more specialized child welfare focus.

Direct peers

• Schweizer Tafel: Swiss food redistribution nonprofit operating a donation-to-distribution model similar in structure to CSP's second-hand retail chain — comparable as a federated nonprofit that converts donated goods into both social impact and revenue to fund mission activities.
• Caritas Schweiz: Switzerland's largest Catholic-affiliated social services organization, operating a federation of regional Caritas offices across all language regions with comparable services including debt counseling, migration support, second-hand retail (Caritas-Markt), and professional reintegration — directly comparable to CSP's integrated model.
• Winterhilfe Schweiz: Swiss private aid foundation providing direct financial assistance and counseling to individuals in material difficulty across Switzerland — directly comparable to CSP's debt counseling and family financial support services with overlapping target population.
• Hilfswerk der Evangelischen Kirchen Schweiz (HEKS): The Swiss Protestant Churches' aid organization, providing social services, migration/refugee support, and integration programs with similar faith-based roots and bilingual regional structure — directly comparable as a Protestant social services peer in the same Swiss tradition.
• Diakonie Schweiz: Umbrella organization of Swiss Reformed social welfare institutions, providing social services, debt counseling, and integration work through member organizations — directly comparable as a Protestant-affiliated social services network with similar service portfolio.

Others

• Dettes Conseils Suisse: National umbrella organization for Swiss debt counseling agencies, of which CSP Neuchâtel is a member — comparable as the industry body governing the same professional domain CSP operates in, though not a direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/CSPSuisse
• LinkedInlinkedin.com/company/csp-geneve

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CSP Genève