CSS Workforce New York

What CSS Workforce New York does

Chemung Schuyler Steuben Workforce New York (CSS Workforce NY) is a 501(c) not-for-profit workforce development organization founded in 1998 and headquartered in Corning, New York, that operates the regional American Job Center network for Chemung, Schuyler, and Steuben counties in New York's Southern Finger Lakes region. The organization is led by Executive Director Bill Caudill, with Deputy Director Rae Ann Widmer-Mason, Business Services Partner Ray Naylor, and program leads for youth and emerging workforce initiatives. Its primary mission is to connect job seekers with employment opportunities and to help local employers find and train qualified workers, all at no cost to either party.

CSS Workforce NY delivers a unified portfolio of programs including Job Seeker Services (career guidance, job search planning, resume preparation, interview coaching, job referrals, and paid education/training for in-demand occupations), Business Services (recruitment, Hot Jobs posting, Customized Training funding up to 50% reimbursement, On-the-Job Training funding up to $2,500 per contract), Veterans Services (DVOP and LVER specialists), and youth programs (Emerging Workforce Program for ages 16-24, TTAP/ARISE funded by the Appalachian Regional Commission). The organization runs four physical Career Centers in Bath, Elmira, Hornell, and Montour Falls, plus remote services via phone and video, and integrates with the NY State Department of Labor Job Bank, JobCentral National Labor Exchange, and JobZone. It does not operate a proprietary technology platform; accounting runs on Grants Management System (GMS) software, and the broader technology layer is sourced from state and federal partners.

The revenue model is essentially a managed-services arrangement funded almost entirely by government grants. The annual operating budget is approximately $2.5 million, the bulk of which consists of Workforce Innovation and Opportunity Act (WIOA) Title I Adult, Dislocated Worker, and Youth funds administered through the New York State Department of Labor, with a small Temporary Assistance for Needy Families (TANF) program carrying an additional ~$375,000 annual budget. Layered on top are larger pass-through grant awards such as a $9,250,478 Appalachian Regional Commission grant for TTAP/ARISE and a $4 million New York Power Authority award for the Renewable Energy Training Initiative (RETI). Go-to-market is hybrid: community-led for job seekers through Career Centers, events, and digital channels, and enterprise field sales for employers led by the Business Services team. The organization also maintains a wholly owned 501(c) subsidiary included in the consolidated audit.

Name

CSS Workforce New York

Legal name

Chemung Schuyler Steuben Workforce New York

Website

https://csswfny.com

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

11–50 employees

Short description

CSS Workforce New York is a 501(c) not-for-profit that runs the American Job Center network for Chemung, Schuyler, and Steuben counties in New York, providing free career services to job seekers and recruitment and training funding to local employers.

Ownership category

akta.pro rank

Product category

Workforce Development Services

NAICS

Employment Services (5613), Employment Placement Agencies (561311), Technical and Trade Schools (6115)

SIC

Services-Employment Agencies (7361), Services-Educational Services (8200)

akta.pro primary industry

Public Workforce Development Programs (WIOA/One-Stop Career Centers) (EDAAAOAA)

akta.pro secondary industries

Workforce Readiness, Career Pathways & Youth Employment Nonprofits (BPAGADAF), Incumbent Worker Training & Upskilling (EDAAAOAE), Dislocated Worker & Rapid Response / Reemployment Programs (EDAAAOAF), Employment & Job Readiness Support Services (BPAGAEAJ)

Keywords

• Workforce development services
• Career counseling services
• Job training programs
• Employer recruitment services
• Youth employment programs

Headquarters

HQ city

Corning

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Government Funding (WIOA): CSS Workforce NY operates as a 501(c) non-profit organization with annual operating budget of approximately $2.5 million. The majority of funding comes from Workforce Innovation and Opportunity Act (WIOA) Title I Adult, Dislocated Worker, and Youth funds administered through the New York State Department of Labor. The organization also administers a small Temporary Assistance for Needy Families (TANF) program with annual budget of approximately $375,000.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

CSS Workforce New York delivers free, WIOA-funded workforce development services through its American Job Center Career Centers in Chemung, Schuyler, and Steuben counties. Core offerings include career counseling and job-search assistance for job seekers, recruitment and On-the-Job/Customized Training funding for employers, Veterans Services, youth programs such as the Emerging Workforce Program and TTAP/ARISE, Individual Training Accounts (ITA), and specialized initiatives such as the Renewable Energy Training Initiative (RETI).

Product overview

CSS Workforce New York is a not-for-profit workforce development organization offering a unified platform of services connecting job seekers with employment opportunities and helping businesses find skilled workers. The core offering includes Job Seeker Services (career guidance, resume prep, interview prep, job referrals, training), Business Services (recruitment, Customized Training, On-the-Job Training funding), Veterans Services (DVOP and LVER programs), and Youth Services (Emerging Workforce Program for ages 16-24, TTAP/ARISE). The organization operates four Career Centers across the region and provides access to Individual Training Accounts for education funding. Hot Jobs is the free job posting service enabling employers to reach job seekers through state and national job banks plus social media.

Differentiator

Problem solved

Functional benefit

Brands

• Emerging Workforce Program: Youth program assisting in-school youth (aged 16-21) and out-of-school youth (aged 16-24) in Chemung, Schuyler, and Steuben counties with job training and placement opportunities.
• TTAP/ARISE

Products and services

• Job Seeker Services

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Partnerships

Seven partnerships are on record, tiered core and major.

• ACCESS-VRcoreStrategic or Co-development PartnerACCESS-VR (Adult Career and Continuing Education Services - Vocational Rehabilitation) partnership provides vocational rehabilitation services. Located at Elmira, NY 14901, Phone: 607-734-5244.
• Corning Community CollegecoreStrategic or Co-development PartnerOne Academic Drive, Corning, NY 14830, Phone: 607-962-9011. Educational partner providing training opportunities and pathways for workforce development.
• GST BOCES - ChemungcoreStrategic or Co-development Partner459 Philo Road, Elmira, NY 14903, Phone: 607-739-3581. Adult Literacy Services and adult education programs provider.
• GST BOCES - SteubencoreStrategic or Co-development PartnerOne Vocational Drive, Painted Post, NY 14870, Phone: 607-962-3175. Adult education and vocational training partner.
• NYS Department of LaborcoreStrategic or Co-development PartnerElmira: 607-733-7131; Hornell: 607-324-8388. Primary funding administrator for WIOA funds and job bank partner.
• Pro Action of Yates and SteubencoreStrategic or Co-development Partner117 East Steuben Street, Bath, NY 14810, Phone: 607-776-2125. Community services partner providing support services.
• Local Economic Development CouncilsmajorStrategic or Co-development PartnerPartnership with multiple economic development organizations including: Chemung County IDA, City of Hornell IDA, IncubatorWorks, SCOPED, STC Planning, Southern Tier Regional EDC, Southern Tier Network, REDEC Relending Corporation, Steuben County IDA, Three Rivers Development Corporation, and Small Business Development Center.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Per Scholas: National nonprofit providing tuition-free tech training and workforce development services to underserved job seekers. Operates a similar free-services model with employer partnerships and skilled trades training pathways.
• PathStone Corporation: Federally-funded nonprofit workforce development organization that serves rural and Finger Lakes region of New York. Operates a parallel business model around workforce development, youth programs, and employer services for underserved populations.
• Year Up: National workforce development nonprofit serving young adults (18-24) with similar mission to CSS Workforce NY's Emerging Workforce Program. Combines employer partnerships with structured training and placement services.
• National Able Network: National nonprofit providing workforce development, job training, and employment services under the American Job Center network with similar mission focus on veterans, youth, and disadvantaged populations.
• Jewish Vocational Service (JVS): Nonprofit workforce development organization offering job training, career counseling, and employer services. Operates similar free service model with subsidies for low-income and refugee/jobless populations.
• Buffalo Career Center (WNY Workforce Development): WIOA-funded American Job Center operator in Western New York serving job seekers and employers in a regional economy with similar rural/declining demographics. Operates with a comparable free-services model and employer subsidy programs.
• RochesterWorks!: American Job Center operator in the Rochester, NY region, also serving as the WIOA administrative entity for surrounding counties. Provides the same suite of job seeker, employer, and training services for a similar upstate New York population.

Others

• New York State Department of Labor: State agency that administers WIOA funds and operates the NY State Job Bank — the primary funding and platform partner for CSS Workforce NY. Acts as both ecosystem enabler and indirect regulator/competitor in workforce services.

Regional players

• Workforce1 (NYC Department of Small Business Services): NYC-based American Job Center network providing job seeker and employer services. Operates the same WIOA-funded model but in a much larger urban market, representing potential future scale or replication benchmark.

Broad incumbents

• Goodwill Industries International: National nonprofit providing job training, employment placement, and career services for individuals with barriers to employment. Operates a much broader portfolio including retail-funded programs, but overlaps significantly on the workforce development mission.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/CSSWorkforceNY
• YouTubeyoutube.com/channel/UCjJFLSuERPQLnUwGreuBMeg
• Facebookfacebook.com/CSSWFNY
• LinkedInlinkedin.com/company/css-workforce-new-york

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CSS Workforce New York