What RochesterWorks does

RochesterWorks, Inc. is a registered 501(c)(3) nonprofit employment and workforce development agency designated by the Monroe County Executive and the Mayor of Rochester as Monroe County's fiscal agent for federal Workforce Innovation and Opportunity Act (WIOA) funds. Founded as Monroe County's largest employment and training initiative, the organization operates four physical one-stop career centers throughout the City of Rochester (headquartered at 100 College Avenue, Suite 200) and delivers free services across three audience segments: youth ages 14–24 (Summer Youth Employment Program, ROC YOUR JOB, Navigator Program, School-to-Work Navigator, Youth Career Center), adults 18+ (career advising, 5 Steps to Rapid Employment, Individual Training Grants up to $6,000, Disability Resources, Enhanced Recovery Services, Workshops, Online Training), and businesses (Hiring & Training Grants including OJT and Work Experience Tryout, Job Board postings, Job Fairs & Recruiting Events).

The underlying technology stack is a conventional WordPress-based digital platform integrated with third-party SaaS: greaterroccareers.com for the co-branded public job board, omnirochester.org for self-serve career-advising appointment booking, Eventbrite for event registration, Mailchimp/list-manage for segmented newsletters (Youth, Job Seeker, Business Services), The Events Calendar Pro plugin for event listings, Zoom for live workshops and self-paced courses, and accessiBe for WCAG 2.1 Level AA accessibility compliance (formalized via an Accessibility Statement effective 9/5/2025). There is no proprietary AI/ML, no public API, and no native mobile application. Core delivery relies on colocation with mandated workforce partners (NYS Department of Labor, American Job Center) under federal/state guidelines.

The business model is entirely grant-funded and free to end users. Revenue is derived from federal WIOA allocations (administered via the Monroe County fiscal agent designation), New York State workforce development grants (including a $5.5M Empire State Development award to the Downtown Career Center in November 2024 and inclusion in a $7M+ NYS strategic workforce second-round grant cycle in 2023), Monroe County and City of Rochester appropriations, and smaller foundation/funder awards (e.g., Mother Cabrini $200K in 2022, Monroe County IDC $200K in 2023). Pass-through Individual Training Grants of up to $6,000 per Monroe County resident or dislocated worker flow from WIOA funds. The organization contracts with a One-Stop Operator to coordinate the mandated partner network. No commercial pricing or fee-for-service revenue streams exist.

Name

RochesterWorks

Legal name

RochesterWorks, Inc.

Website

https://rochesterworks.org

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

101–250 employees

Short description

RochesterWorks, Inc. is a 501(c)(3) nonprofit designated as Monroe County, NY's fiscal agent for federal WIOA workforce development funds, delivering free employment, training, and recruiting services to youth, adults, and businesses across four Rochester career centers.

Ownership category

akta.pro rank

Headquarters

HQ city

Rochester

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Federal Workforce Development Grants (WIOA): RochesterWorks is designated by the Monroe County Executive and the Mayor of Rochester as Monroe County's fiscal agent to administer federal workforce development funds. Federal and state guidelines require coordination and colocation with partners in the workforce development community; RochesterWorks contracts with a One-Stop Operator to facilitate coordination.
2. New York State Workforce Development Grants: RochesterWorks Downtown Career Center was awarded $5.5 million in New York State workforce development funding, supplementing federal grants with state-level strategic workforce development grants administered by the New York State Office of Strategic Workforce Development.
3. Individual Training Grants (Pass-through WIOA Funds): RochesterWorks administers Individual Training Grants of up to $6,000 via WIOA for Monroe County residents or dislocated workers pursuing in-demand training, functioning as a pass-through of federal workforce funds to individual trainees.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels10 records

Core offering

RochesterWorks is a 501(c)(3) nonprofit workforce development agency that delivers free employment, career advising, and training services to job seekers, youth, and businesses across Monroe County, NY. It is designated by the Monroe County Executive and the Mayor of Rochester as Monroe County's fiscal agent for federal Workforce Innovation and Opportunity Act (WIOA) funds, administers Individual Training Grants of up to $6,000, and operates four one-stop career centers, a public job board (greaterroccareers.com), and a portfolio of youth, adult, veteran, disability, recovery, and business services funded by federal WIOA and New York State workforce development grants.

Product overview

RochesterWorks is a non-profit, registered 501(c)(3) workforce development agency — not a single unified software product — that delivers a coordinated suite of employment and training services across three audiences: youth (Summer Youth Employment Program (SYEP), Youth After School Employment (ROC YOUR JOB), School to Work Navigator Program (S2W), Navigator Program, Youth Career Center), adults (Adults One-Stop Career Center, 5 Steps to Rapid Employment Program, Individual Training Grant Program, Disability Resources & Services, Enhanced Recovery Services, Workshops, Online Training), and businesses (Hiring & Training Grants, Job Fairs & Recruiting Events, Job Board via greaterroccareers.com). Cross-audience programs such as the Shift Program, plus the public Job Board and Eventbrite-powered recruiting/workshop events, knit these offerings together as an integrated local workforce development platform administered as Monroe County's fiscal agent for federal workforce development funds.

Differentiator

Problem solved

Functional benefit

Products and services

• Summer Youth Employment Program (SYEP) Paid six-week summer work experience program for youth ages 14-20, placing participants at work sites across Monroe County to build early work history and career exposure.
• Youth After School Employment Program (ROC YOUR JOB) Paid after-school employment program for youth ages 14-20 during the school year, providing career exposure and earnings while enrolled in school.
• School to Work Navigator Program (S2W) Navigator services for teens and young adults in grades 9-12 at Edison Career & Technology High School or Joseph C. Wilson High School, supporting school-to-work transitions.
• Navigator Program Free services for teens and young adults ages 17-24 in Rochester and Monroe County who are not currently enrolled in school, providing career exploration, training, and placement support.
• Youth Career Center Comprehensive career center for youth ages 14-24 in Monroe County, serving as the headquarters for RochesterWorks' youth programming and offering career advising, training referrals, and placement support.
• Adults One-Stop Career Center Career advising service for adults, including goal-setting, skill mapping, job search planning, and personalized support, delivered at RochesterWorks' one-stop career centers.
• 5 Steps to Rapid Employment Program Structured five-step program offering one-on-one coaching, skills preparation, and placement support for adult job seekers.
• Individual Training Grant Program WIOA-funded grants of up to $6,000 per qualifying individual for Monroe County residents or dislocated workers pursuing in-demand training.
• Disability Resources & Services Tailored accommodations, coaching, employer outreach, and Ticket to Work Program support for job seekers with disabilities.
• Enhanced Recovery Services Credentialing, internship, and job placement support for adults in substance-use or mental-health recovery.
• Workshops 60-90 minute interactive workshops on job readiness, career exploration, self-employment, financial wellness, transferable skills, and related topics, offered in-person and online.
• Online Training 24/7 self-paced online courses and live Zoom workshops covering career development topics for adult job seekers.
• Shift Program Workforce program for both job seekers and employers, providing tools to shift from surviving to thriving in the workplace.
• Hiring & Training Grants (for Businesses) Business-facing services that administer On-the-Job Training (OJT) grants, Work Experience Tryout (WET) Program funding, and other hiring/training incentives for employers in Monroe County.
• Greater Rochester Careers Job Board Public job board hosted at greaterroccareers.com where employers post openings and job seekers upload credentials, receive real-time alerts, and apply for jobs.
• Job Fairs & Recruiting Events Coordination and hosting of mini job fairs and on-site recruiting events in partnership with local employers across Monroe County (e.g., 16-business Mini Job Fair, On-Site Recruiting Events with Cintas, DePaul, Monroe County).

Quantifiable outcome

• YMCA of Greater Rochester hired at three times the prior rate after partnering with RochesterWorks for job fairs and job board postings, with three durable hires retained over four years.
• +13 more outcomes

Named customers14 records

Segments7 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature4 records

Partnerships

Ten partnerships are on record, tiered flagship - designates rochesterworks as the workforce development fiscal agent, flagship - co-designating authority with monroe county, major - mandated colocation partner, major - national network partner, recurring event partner, recurring workshop partner, recruiting event partner and featured resource partner at mini job fairs.

• Monroe County (Government)flagship - designates rochesterworks as the workforce development fiscal agentStrategic or Co-development PartnerDesignated by the Monroe County Executive as the administrator of federal workforce development funds and the fiscal agent for workforce development in Monroe County. Featured as a partner organization on the RochesterWorks homepage footer with logo, alongside federal/state coordination requirements. Federal and state guidelines require coordination and colocation with workforce partners.
• City of Rochesterflagship - co-designating authority with monroe countyStrategic or Co-development PartnerDesignated by the Mayor of Rochester as a co-administering authority of federal workforce development funds alongside Monroe County. Featured as a partner organization on the RochesterWorks homepage footer with logo.
• New York State Department of Labor (NYS DOL)major - mandated colocation partnerStrategic or Co-development PartnerFederal and state guidelines require coordination and colocation with workforce partners; NYS DOL is a mandated partner. RochesterWorks also links to NYS DOL Services for Veterans from its Adult Services menu. Featured with logo on the RochesterWorks homepage footer.
• American Job Centermajor - national network partnerStrategic or Co-development PartnerNational workforce development network partner; RochesterWorks is part of the American Job Center network with mandatory colocation and coordination under federal/state workforce development guidelines. Featured with logo on the RochesterWorks homepage footer.
• Action for a Better Communityrecurring event partnerGTM or Marketing PartnerNonprofit partner that co-hosts 'Workforce Wednesday' career development and resource events at RochesterWorks (e.g., 400 West Ave., Gate H, 3rd Floor, Rochester, NY on 6/24/2026 from 11:00am – 12:30pm). Organizer listed as Action for a Better Community (phone 585-325-5116 Ext. 3400, email [email protected]).
• NYS Department of Civil Service (Center for Careers in Government)recurring workshop partnerGTM or Marketing PartnerCo-presents the 'Demystifying the Civil Service Merit System' webinar and 'Civil Service Careers with New York State' workshops at RochesterWorks venues, covering NYS Civil Service, the NY HELPS program, and careers with New York State. Listed as recurring workshops (May 28, June 25, July 30, September 24 in 2026).
• Catholic Charities Family & Community Servicesrecruiting event partnerGTM or Marketing PartnerCo-hosts a Job Fair at Catholic Charities Family & Community Services (1099 Jay Street, Building J, Rochester, NY 14611) on 7/11/2026, recruiting for Human Services, Administration, Maintenance, and Security roles.
• Medical Motor Servicerecruiting event partnerGTM or Marketing PartnerCo-hosts an Open Interview Event at 608 S. Clinton Ave, Rochester, NY 14620 on 6/23/2026 (5:00pm – 7:30pm), recruiting Transportation Drivers through RochesterWorks event promotion.
• Trillium Healthrecruiting event partnerGTM or Marketing PartnerCo-hosts a Recruiting Event at 170 Science Parkway, Rochester, NY 14620 on 6/24/2026 (2:00 – 6:00pm) for open interviews for Patient Service Representative roles.
• LawNY (Legal Assistance of Western New York)featured resource partner at mini job fairsGTM or Marketing PartnerFeatured Resource partner at RochesterWorks Mini Job Fairs, providing free & confidential legal services to job seekers regarding housing, consumer issues, domestic violence, re-entry, health law, and public benefits.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• MAXIMUS (Workforce Services Division): Public-sector services company that operates state and federal workforce, unemployment, and human services programs under government contracts. Comparable as a contractor administering employment and training programs funded by public dollars, with far broader portfolio scale.
• Year Up: Large national workforce development nonprofit serving young adults ages 18-24 with training, internships, and corporate placements. Comparable audience (opportunity youth), funding mix (federal, corporate, philanthropic), and outcome-based placement model, but at substantially greater national scale.

Others

• American Job Center Network (U.S. Department of Labor): National federally mandated network of nearly 2,400 one-stop career centers that RochesterWorks is part of and colocation-partnered with. Listed as a peer because it sets the operating framework RochesterWorks conforms to and routes candidate flow regionally, rather than as a direct competitor.
• New York State Department of Labor: State labor agency that is a mandated WIOA partner and operates NYS-specific workforce services such as veteran priority-of-service. Listed as a peer because it is structurally tied to RochesterWorks' funding and service delivery, even though the agencies do not compete for the same local candidates.

Direct peers

• Per Scholas: National nonprofit providing tuition-free technology and professional skills training with career placement support, primarily for adults from underserved communities. Comparable in operating model: tuition-free, employer-driven training, direct placement, and paid pathways into in-demand careers.
• Jewish Vocational Service (JVS) Boston: Workforce development nonprofit offering career counseling, skills training, and employer partnerships across the Greater Boston region. Closely analogous to RochesterWorks as a regional nonprofit workforce intermediary with government funding, employer matching, and population-specific programs (veterans, refugees, people with disabilities).
• Goodwill Industries of Greater Rochester and Finger Lakes Region: Local Goodwill chapter operating job training, placement, and supportive services for people with barriers to employment in the Rochester region. Directly comparable as a community-based, grant-funded nonprofit providing free workforce development services to overlapping Monroe County populations.
• ResCare Workforce Services (Sevita): Large provider of workforce development, vocational rehabilitation, and human services operating many state and federally funded employment programs across the U.S. Comparable as a contract operator of WIOA-style employment programs serving similar vulnerable populations, but at national scale.
• America Works: National workforce development provider delivering employment placement, training, and re-entry services, often under government contracts. Comparable service mix (job readiness, training, employer matching) and government-funded delivery model, though operated as a for-profit rather than nonprofit.

Regional players

• CareerSource Florida: Statewide regional workforce development board network delivering WIOA-funded employment and training services across Florida. Operates the same federal WIOA framework and one-stop career center model as RochesterWorks but in a different geography and at much larger aggregate scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/rochesterworks
• YouTubeyoutube.com/rochesterworks
• Facebookfacebook.com/rochesterworks
• LinkedInlinkedin.com/company/rochesterworks
• Instagraminstagram.com/rochesterworks

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds6 records

Investors4 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RochesterWorks