Customedico Pharmacy + Wellness

What Customedico Pharmacy + Wellness does

Customedico Pharmacy + Wellness is an independently owned compounding pharmacy operating from a single storefront at 10900 N. Scottsdale Rd #403 in Scottsdale, Arizona, under the legal entity Scottsdale Professional Pharmacy LTD. The company formulates customized medications from scratch, adjusting dose, formula, and delivery form to meet individual patient needs when commercially available drugs are inadequate, and holds NABP Compounding Pharmacy Accreditation with VAWD-sourced active pharmaceutical ingredients. Pharmacists on staff carry over 85 combined years of compounding experience, and a 2023 partnership added Rudy Dragone, RPh, a 30-year bioidentical hormone replacement therapy specialist.

The product platform spans core compounding services and a portfolio of branded specialty programs: Customicro (BioFACTor Wound Hygiene with HealEaz Cleanser), Relief Sinus, FirstChoice pain management, CustomGut (3R gut health protocol), CustomSkin, CustomYou (pharmacogenomics and nutrigenomics), and the Well Edition Pure Edge e-96 sexual wellness supplement program. The pharmacy is contracted with most pharmacy benefit plans, offers retail dispensing, and distributes premium supplements (Metagenics, Ortho Molecular, Pure Encapsulations, Xymogen, Integrative Therapeutics, Thorne, SigForm, Cymbiotika) through its lobby, the Wellproz online store, Fullscript, and Wholescripts. Patient convenience features include text-message refill reminders, text-to-pay, curbside pickup, and complimentary USPS shipping.

Revenue is generated through transaction-fee billing on compounded and retail prescriptions, one-time sales of supplements, and professional-services fees for clinical programs and pharmacist consultations. Patients and providers access services through the company website, prescription transfers, referrals, and provider-staff education seminars. Industry affiliations include PCCA for compounding formulations, AlignRx for pharmacy services administration, NABP for accreditation, and advocacy groups NCPA, APC, and AzPA.

Name

Customedico Pharmacy + Wellness

Legal name

Scottsdale Professional Pharmacy LTD dba Customedico Pharmacy + Wellness

Website

https://customedico.com

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

1–10 employees

Short description

Customedico Pharmacy + Wellness is an NABP-accredited independent compounding pharmacy in Scottsdale, Arizona, that formulates customized medications and operates specialty clinical programs (wound care, HRT, gut health, skincare, pain management) for individual patients and referring prescribers.

Ownership category

akta.pro rank

Product category

Compounding Pharmacy Services

NAICS

Pharmacies and Drug Retailers (45611), Health and Personal Care Retailers (456)

SIC

Retail-Drug Stores And Proprietary Stores (5912), Pharmaceutical Preparations (2834)

akta.pro primary industry

Compounding & Customized Medication Management Support (HSABALAL)

akta.pro secondary industries

Retail & Community Pharmacies (Chain/Independent) (HLAFALAA), Specialty Condition Supplements (Sleep, Stress, Heart, Joint, Gut, Immunity) (CRADAGAE)

Keywords

• Compounding pharmacy services
• Retail prescription dispensing
• Hormone replacement therapy
• Specialty clinical programs
• Supplement retail sales

Headquarters

HQ city

Scottsdale

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Compounded Prescriptions: Customized prescription medications created for individual patient needs. Billed through insurance or patient payment with claim form submission support available.
2. Retail Pharmacy Services: Standard retail pharmacy services including prescription dispensing. Contracted with most pharmacy benefit plans with experienced billing specialists.
3. Supplements and Wellness Products: Stock supplements available in-store and online. Brands include Metagenics, Ortho Molecular, Pure Encapsulations, Xymogen, Integrative Therapeutics, Thorne, SigForm, Cymbiotika. Sold through in-store purchase, Wellproz online store, Fullscript, and Wholescripts platforms.
4. Clinical Services and Programs: Specialty clinical programs including BioFACTor Wound Hygiene, Relief Sinus, FirstChoice Pain Management, CustomGut Gut Health, CustomSkin Skincare, CustomYou Health & Wellness (pharmacogenomics/nutrigenomics), and Well Edition Pure Edge sexual wellness.
5. Education and Consulting Services: Patient and provider education, consults, and seminars presented virtually and in person. Hormone replacement therapy consultations with specialists.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels4 records

Core offering

Customedico Pharmacy + Wellness is a community compounding pharmacy in Scottsdale, Arizona that formulates customized medications from scratch — adjusting dose, formula, and delivery form to each patient's needs when commercially available medication is not an adequate fit. The pharmacy also dispenses standard retail prescriptions, operates specialty clinical programs (wound care, sinus relief, pain management, gut health, skincare, pharmacogenomics/nutrigenomics, and sexual wellness), provides bioidentical hormone replacement therapy consultations, and sells premium-brand supplements in-store and through online platforms (Wellproz, Fullscript, Wholescripts).

Product overview

Customedico Pharmacy + Wellness is an independently owned compounding pharmacy offering a unified platform of personalized medication services. The core offering centers on compounding pharmacy services that customize dose, formula, and delivery form for individual patient needs. Supporting programs include clinical specialty services (Customicro for wound care, Relief Sinus Program, FirstChoice for pain management, CustomGut for gut health, CustomSkin for skincare, and CustomYou for pharmacogenomics), along with retail pharmacy services, Education and Consulting, and HRT consultations. Additional convenience features include text message refill reminders, text-to-pay, curbside pickup, and COVID testing. Products are available through online platforms (Wellproz, FullScript, Wholescripts) and in-store.

Differentiator

Problem solved

Functional benefit

Brands

• Customicro Clinical Services: Clinical services offering programs focused on antibiotic stewardship, including the BioFACTor Wound Hygiene Program.
• Well Edition Pure Edge e-96 Supplement Program
• Relief Sinus Program
• FirstChoice Program
• firststock
• CustomGut Gut Health
• CustomSkin Skincare Services
• CustomYou Health + Wellness
• HealEaz Cleanser
• Optimum Hormone Balance

Products and services

• Compounding Pharmacy Services Customized medication formulation service creating personalized medicines from scratch, with dose, formula, and form adjusted to each patient's needs; includes customized topical compounded medications for pain management.
• Customicro Clinical Services (BioFACTor Wound Hygiene Program) Clinical services program focused on antibiotic stewardship and biofilm management in chronic wound care, pairing HealEaz Cleanser with anti-biofilm compounded prescription therapy to address wound chronicity.
• HealEaz Cleanser Wound hygiene cleanser applied after debridement and at each dressing change to remove remaining debris and moisten the wound bed as part of the BioFACTor protocol.
• Well Edition Pure Edge e-96 Supplement Program Supplement program designed to boost sexual well-being and enhance desire, offered to patients through the sexwellrx.com enrollment flow.
• Relief Sinus Program Compounded prescription program for rhinosinusitis symptom management, addressing nasal infection, biotoxin exposure, inflammation, and allergy-related symptoms.
• FirstChoice Pain Management Program Personalized recovery program for injury patients featuring customized topical compounded medications to support non-opioid pain management and recovery from injury.
• First Stock Pre-made compounded formulations offering convenience and faster turnaround on frequently requested medications.
• CustomGut Gut Health Program Gut health program using the 3R approach (Remove, Repair, Restore) with personalized compounded medicine based on microbial population and human metabolic processes.
• CustomSkin Skincare Services Skincare formulation services using science-based, quality ingredients and next-generation compounded formulations to optimize skin health and beauty.
• CustomYou Health + Wellness Personalized health and wellness program using pharmacogenomics and nutrigenomics genetic testing tools to help healthcare teams predict, prevent, and treat disease.
• Education and Consulting Services Patient and provider education, consultations, and seminars offered virtually and in person, including hormone replacement therapy consultations with specialists.
• Retail Pharmacy Services Full-service community retail pharmacy with individualized attention, prescription processing, and billing specialist support for most pharmacy benefit plans.
• COVID At-Home Tests At-home COVID test kits available by monthly shipment, with up to 8 tests per person monthly, covered by insurance per the federal mandate.
• Contactless Delivery and Curbside Pickup Contactless prescription pickup service allowing patients to retrieve orders without entering the pharmacy.
• Optimum Hormone Balance Hormone replacement therapy program offering consultations and ongoing therapy for men and women with symptoms related to hormone imbalance, including sex hormone and thyroid therapy.

Named customers1 record

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature3 records

Partnerships

Eight partnerships are on record, tiered minor and core.

• American College of Apothecaries (ACA)minorStrategic or Co-development PartnerProfessional pharmacy organization providing research and education resources. Founded in 1940 in Richmond, Virginia, with a Research & Education Resource Center established in 1998 in Bartlett, Tennessee. Also encompasses American College of Veterinary Pharmacists since 1998.
• PCCA (Professional Compounding Centers of America)coreStrategic or Co-development PartnerSupports creation of personalized medicine and innovative products. Provides compounding pharmacists with formulations, training, quality control support, and business resources. Core operational partnership for compounding pharmacy services.
• National Association of Boards of Pharmacy (NABP)coreStrategic or Co-development PartnerCompounding pharmacy accreditation program includes review of business practices, code of conduct attestation, and compounding-specific requirements. NABP accreditation enables Customedico to meet regulatory inspection requirements for non-resident licensure in several states.
• AlignRxminorStrategic or Co-development PartnerNation's largest independently owned pharmacy services administration organization (PSAO). Provides administrative support for pharmacy operations.
• Alliance for Patient Medication Safety (APMS)minorStrategic or Co-development PartnerOperates the Pharmacy Quality Commitment+ (PQC+) program, a confidential continuous quality improvement program. Provides training and resources to strengthen safety culture through secure portal for reporting near-miss and error data.
• National Community Pharmacists Association (NCPA)minorStrategic or Co-development PartnerAdvocacy organization representing independent community pharmacists on issues impacting patients and pharmacies. Customedico partners for advocacy on compounding profession issues.
• Alliance for Pharmacy Compounding (APC)minorStrategic or Co-development PartnerTrade association for pharmacy compounding professionals. Advocates for the compounding profession and patients it serves.
• Arizona Pharmacy Association (AzPA)minorStrategic or Co-development PartnerState pharmacy association representing pharmacy professionals in all practice settings in Arizona. Voice of pharmacy in Arizona.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Others

• Fullscript: Professional-grade supplement dispensing platform used by practitioners to prescribe and fulfill supplements online. Customedico already integrates Fullscript for supplement distribution; functionally an ecosystem partner and channel rather than a competitor.

Direct peers

• The Compounding Center: Independent compounding pharmacy providing custom medications, bioidentical hormone therapy, and clinical wellness programs. Comparable peer across Customedico's specialty compounding categories.
• Wedgewood Pharmacy: Large specialty compounding pharmacy offering customized medications for human and veterinary patients, including hormone, dermatology, and pain formulations. Comparable as a scaled independent compounder in similar specialty categories.
• Tailor Made Compounding: Independent compounding pharmacy producing customized hormone, veterinary, and wellness formulations. Closely comparable business model — small-footprint, provider-referred, personalized medicine.
• Pavilion Compounding Pharmacy: Independent compounding pharmacy specializing in personalized medications, hormone replacement therapy, and wellness formulations. Direct peer to Customedico's core compounding + wellness clinical programs.
• Apothecary Options / Apothecary Shoppe: Independent compounding pharmacies offering customized prescriptions and provider-supported wellness programs. Direct peer in the independent community-compounding segment.
• AnazaoHealth: Specialty compounding pharmacy serving patients and providers with personalized sterile and non-sterile compounds, including HRT and wellness. Direct compounder peer with overlapping clinical programs.

Broad incumbents

• CVS Health: Major US retail pharmacy and pharmacy benefit manager with MinuteClinic walk-in care, specialty pharmacy, and wellness offerings. Comparable as a retail pharmacy provider serving broad consumer health needs; not a compounding specialist.
• Walgreens Boots Alliance: Largest US retail pharmacy chain offering prescription dispensing, specialty pharmacy, and increasingly clinical/wellness services. Comparable as a community pharmacy counterpoint, though at vastly larger scale and without Customedico's compounding specialization.

Emerging players

• Hims & Hers Health: Direct-to-consumer telehealth and pharmacy platform offering HRT, skincare, supplements, and primary care online at scale. Comparable in the wellness/HRT/compounding-adjacent categories but operates nationally via digital channels rather than a single community pharmacy.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/customedico-pharmacy-wellness

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Customedico Pharmacy + Wellness