Dialog Im Dunkeln

Name

Dialog Im Dunkeln

Legal name

Dialoghaus Hamburg

Website

https://dialog-im-dunkeln.de

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Immersive Sensory Experiences and Inclusion Services

NAICS

Museums (712110), Caterers (722320)

SIC

Services-Amusement & Recreation Services (7900), Services-Miscellaneous Amusement & Recreation (7990)

akta.pro primary industry

Corporate Event Rentals (Furniture, Staging, Tents) (HSACADAI)

akta.pro secondary industries

Exclusive Dining Access & Chef’s Table Reservations (HSACAMAJ), Audio-Visual (AV) Systems & Rentals (Audio, Video, Projection, LED Walls) (THAHAEAA)

Keywords

• Immersive experiences
• Inclusion training
• Sensory experiences
• Teambuilding workshops
• Disability awareness

Headquarters

HQ city

Hamburg

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Experience ticket sales: Direct ticket sales for immersive experiences including Dialog im Dunkeln, Dialog im Stillen, Dinner in the Dark, Abenteuer der Sinne, and TimeShift. Revenue generated per person per experience with pricing varying by experience type.
2. Corporate workshops and teambuilding: B2B workshops for teams and executives conducted in darkness or silence, focusing on team-building, leadership development, and inclusion training. Customized team events and meeting venue rental services for organizations.
3. Event venue rental: Rental of meeting and event spaces for corporate events, conferences, and celebrations. Includes access to specialized dark and silent environments for unique corporate occasions.
4. Gift vouchers: Sale of gift vouchers for experiences, providing flexible gifting options for special occasions and corporate gifts.
5. Donations and charitable support: Accepts charitable donations via betterplace.org platform and direct bank transfers to support operational costs and mission of inclusion and accessibility.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels6 records

Core offering

Dialoghaus Hamburg operates immersive sensory experiences in complete darkness and silence at its Hamburg Speicherstadt location, led by blind and deaf guides. The core offer includes Dialog im Dunkeln, Dialog im Stillen, Dinner in the Dark, Abenteuer der Sinne, and TimeShift – Reise ins Morgen (an AI-assisted puzzle adventure). The company also sells corporate teambuilding workshops, inclusion consulting (INCLUSION STUDIO), event/meeting venue rentals, and gift vouchers.

Product overview

Dialoghaus Hamburg operates a portfolio of immersive, sensory-based social experiences centered on disability awareness and inclusion. The core offering comprises four flagship experiences — Dialog im Dunkeln (darkness navigation guided by blind guides), Dialog im Stillen (silence-based communication with deaf guides), Dinner in the Dark (a four-course meal in total darkness), Abenteuer der Sinne (multi-sensory adventure), and TimeShift – Reise ins Morgen (AI-assisted puzzle adventure in darkness). These are complemented by corporate team-building workshops (in darkness and silence), inclusion consulting services (INCLUSION STUDIO with assessments and a certified inclusion management program), and rental of event/meeting spaces. The experiences are delivered at the historic Hamburger Speicherstadt location and reach approximately 100,000 visitors annually. The organization is a non-profit social enterprise employing a workforce roughly half of whom live with a visible or invisible disability.

Differentiator

Problem solved

Functional benefit

Brands

• Dialog im Dunkeln (Dialogue in the Dark): Immersive experience in complete darkness where blind guides lead visitors through everyday scenarios including an inner-city street setting.
• Dialog im Stillen (Dialogue in Silence)
• Dinner in the Dark
• Abenteuer der Sinne (Adventure of the Senses)
• TimeShift – Reise ins Morgen

Products and services

• Dialog im Dunkeln The flagship immersive experience in which blind guides lead visitors through complete darkness, simulating everyday urban situations using only sound, smell, and touch, to foster empathy and awareness of visual impairment.
• Dialog im Stillen An immersive experience led by deaf guides in which visitors learn communication through facial expressions, gestures, and body language without spoken words, building awareness of hearing impairment.
• Dinner in the Dark A four-course meal served in total darkness, heightening taste, smell, and conversation as guests dine without visual cues in an intensified sensory social setting, led by blind waitstaff.
• Abenteuer der Sinne

Quantifiable outcome

• ~100,000 people reached annually with inclusion messaging

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Dialogue Social Enterprise GmbHcoreOEM/ Whitelabel/ Licensing PartnerLicensing partner for Dialogue in the Dark® and Dialogue in Silence® trademarks and experience concepts. Dialoghaus Hamburg operates under licensed intellectual property with Dialogue Impact gGmbH as the trademark holder.
• Dialogue Impact gGmbHcoreOEM/ Whitelabel/ Licensing PartnerTrademark holder for Dialogue in the Dark®, Dialogue in Silence®, and associated trademarks. Grants operational rights to Dialoghaus Hamburg.
• Hamburg CARD / Hamburg TourismuscoreGTM or Marketing PartnerOfficial partner of the Hamburg CARD tourism program, providing visibility and referrals to tourists visiting Hamburg. Listed on Hamburg tourism booking platforms.
• bookingkitcoreTechnology or IntegrationTicketing and booking technology platform integrated into the website for online ticket sales and experience bookings.
• buyticket.tominorChannel Partner/ Reseller/ DistributorThird-party ticketing marketplace used for special experience promotions and group bookings.
• betterplace.orgminorGTM or Marketing PartnerCharitable donation platform hosting the organization's fundraising campaigns for supporting people with disabilities.
• EUI-Projekt / hvvminorStrategic or Co-development PartnerEUI project partner working on reducing digital barriers in public transportation (hvv - Hamburger Verkehrsverbund).
• IW-AkademieminorChannel Partner/ Reseller/ DistributorEducational partner for the 'Zertifikatslehrgang Inklusionsmanagement' (Certificate Course in Inclusion Management) offered at Dialoghaus Hamburg.
• TripadvisorcoreGTM or Marketing PartnerTravel review platform where Dialoghaus Hamburg achieved Travelers' Choice status, driving organic discovery and bookings from tourists.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Wonderspaces: Pop-up and permanent immersive art experience venues scaling across US cities. Directly comparable as a single-ticket experiential attraction rotating curated immersive installations, monetized through ticket and group sales.
• Dialogue Social Enterprise GmbH: Global licensor and operator of the Dialogue in the Dark / Dialogue in Silence network of venues in cities worldwide. Direct peer as the franchise counterpart to Dialoghaus Hamburg, running the same licensed concepts and competing for the same inbound tourism audience.
• Meow Wolf: Immersive art and entertainment experience company operating permanent and touring exhibitions in the US. Directly comparable as a single-ticket immersive destination monetized via ticketing, group/corporate bookings and gift vouchers.
• ARTECHOUSE: Operator of immersive art experience venues in NYC, DC, Miami and other cities. Comparable as a paid immersive experience venue competing for the same tourist and event-spend dollars with a different core medium (projected digital art vs. darkness).
• teamLab: Operator of immersive digital art experiences including teamLab Borderless and teamLab Planets. Comparable as a global chain of high-footfall, ticketed immersive destinations with corporate and group-event monetization.
• Dinner in the Dark (various independent operators): Independent dark-dining concept operators (e.g., Unsicht-Bar, Dining in the Dark) present across Europe and globally. Directly comparable as a competing four-course dark-dining experience with blind or sighted waitstaff.
• Museum of Illusions: Global chain of immersive 'edutainment' museums in 30+ cities. Directly comparable as a single-ticket experiential attraction that monetizes curious visitors with curated interactive environments at premium tourist locations.

Regional players

• Hamburg Dungeon: Operated by Merlin Entertainments, the Hamburg Dungeon is a competing paid indoor experience venue targeting tourists and groups in Hamburg. Directly comparable on visitor segment, group/corporate bookings and Hamburg tourist-spend competition.
• Miniatur Wunderland: Hamburg's flagship indoor tourist attraction and a regional comparable for visitor scale, location premiums in the Speicherstadt/HafenCity area, and operational rhythms of German single-site experience venues.

Broad incumbents

• Catalyst: Global nonprofit working on workplace inclusion with research, advisory and training offerings. Comparable as a broader incumbent in the corporate inclusion-training space that Dialoghaus's INCLUSION STUDIO competes for mindshare against.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/dialog-im-dunkeln

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dialog Im Dunkeln