Diatec France

What Diatec France does

Diatec France is a French distributor of audiological and vestibular diagnostic equipment, operating as a wholly owned subsidiary of the Danish hearing healthcare conglomerate William Demant. Headquartered in Gennevilliers, Île-de-France, it sells and supports a portfolio of premium hearing-healthcare brands — Interacoustics, MAICO, MedRx, AudioScan, Oticon, Sanibel, and OtoAccess — across the French market to ENT physicians, hearing aid specialists (audioprothésistes), hospitals, clinics, neonatal hearing screening centers, and occupational health services.

The product portfolio covers diagnostic audiometers, tympanometers, otoacoustic emission (OAE) and auditory brainstem response (ABR) systems, hearing-aid fitting and verification equipment, vestibular assessment platforms, and associated consumables (probes, supplies). The company also distributes OtoAccess, a clinical data management platform used by hearing-care professionals, and is the French channel for the ACT (Audible Contrast Threshold) test introduced in 2025 for speech-in-noise assessment. Diatec France combines a field-service operation — installation, calibration, maintenance, and training — with authorized-exclusive distribution rights granted by its manufacturer principals, and has integrated its offering with Doctolib, the dominant French clinical scheduling and records platform.

The business model is fundamentally medical-device distribution plus service: revenue comes from capital equipment sales, recurring consumables and accessories, software, and aftersales service contracts (calibration, maintenance, training). Pricing is transaction- and project-based on capital sales, with recurring pull-through from consumables and service. The customer base spans multiple specialized healthcare segments rather than a single anchor vertical, with the partnership into Doctolib signaling alignment with standardized clinical workflows across France.

Name

Diatec France

Legal name

DIATEC FRANCE

Website

https://diatec-diagnostics.fr

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Diatec France distributes audiological and vestibular diagnostic equipment — including Interacoustics, MAICO, MedRx, AudioScan, and Oticon brands — to ENT physicians, audiologists, hospitals, and neonatal screening centers across France, as a subsidiary of William Demant.

Ownership category

akta.pro rank

Headquarters

HQ city

Gennevilliers

HQ country

France

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Diagnostic Equipment Sales: Sale of audiological and vestibular diagnostic equipment including audiometers, tympanometers, ABR systems, balance assessment tools, hearing aid fitting systems, sound booths, and consumables. Products sourced from authorized brands including Interacoustics, MAICO, MedRx, AudioScan, and Sanibel.
2. Technical Services and Support: Technical assistance, troubleshooting (phone, online, on-site), equipment maintenance and calibration services, expert advice on software, solutions, examinations, and installation projects. Remote support available via TeamViewer at €56 per 30-minute session without maintenance contract.
3. Training and Education: Online and in-person training programs for healthcare professionals on the use of diagnostic equipment and software solutions. Training registration available through Interacoustics France Linktree.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Diatec France is an authorized distributor in France of audiological and ENT diagnostic equipment brands including Interacoustics, MAICO, MedRx, AudioScan, and Oticon. The company sells diagnostic hardware such as audiometers, tympanometers, ABR systems, OAE devices, balance assessment tools, hearing aid fitting systems, and real-ear measurement equipment. It also delivers value-added services including on-site and workshop calibration, technical maintenance, training programs, remote support via TeamViewer, and integration with practice management platforms (Doctolib, OtoAccess, NOAH).

Product overview

Diatec France is an authorized distributor of recognized audiology and ENT diagnostic brands, operating as a multi-product portfolio company rather than a single unified product. The company distributes equipment across multiple product categories including audiometry (audiometers such as Interacoustics Equinox Evo, AD226, AD528, AD629, and AA222), hearing aid fitting systems (Affinity Compact, Callisto, Audioscan Verifit2), balance/vestibular assessment (Aqua Stim, Air Fx), evoked potentials (PEA/ABR), otoacoustic emissions (OEA), tympanometry, and integration software. Diatec France also offers product-related services including technical support, calibration, training, and remote assistance. The company represents brands including Interacoustics, Audioscan, MAICO, MedRx, Sanibel consumables, and Otoacess, all under the William Demant group umbrella. Key products are featured on the website with detailed specifications, while comprehensive catalogs are available for ORL and audio product lines.

Differentiator

Problem solved

Functional benefit

Brands

• Interacoustics: Audiometers, hearing aid fitting systems, balance evaluation equipment
• MAICO
• MedRx
• AudioScan
• Oticon
• ACT (Audible Contrast Threshold)

Products and services

• Interacoustics Equinox Evo Clinical modular and scalable audiometer designed for comprehensive audiometric testing across all age groups, with particular emphasis on pediatric testing including VRA and play audiometry.
• Audible Contrast Threshold (ACT™) Test Revolutionary hearing test measuring patients' ability to detect sound contrasts in noise, providing functional information to refine hearing aid fitting beyond traditional audiogram thresholds.
• Interacoustics Touch Keyboard Ergonomic tactile audiometer keyboard combining intuitive dials and buttons with a fluid touchscreen interface, including wireless pediatric testing mode.
• Interacoustics Affinity Compact Modular hearing aid fitting system combining audiometry, hearing aid testing, real-ear measurement, and Visible Speech Mapping in a single compact device with four configuration options.
• Interacoustics Callisto™ Ultra-portable PC-based modular system combining diagnostic audiometer with real-ear measurement module including Visible Speech Mapping, designed as supplementary device for clinics with existing Affinity or Equinox solutions.
• Audioscan Verifit2 Standalone verification solution combining advanced real-ear measurements with binaural test box, enabling directional, noise reduction, and binaural testing with VerifitLINK automation and probeGUIDE for probe tube placement.
• Interacoustics AA222 Combination of clinical tympanometer and audiometer featuring adjustable 10-inch screen, aerial/bone/vocal audiometry, tympanometry with ipsi/contra reflexes and reflex fatigue, and user-defined protocols.
• Interacoustics AD226 Reliable diagnostic audiometer for stationary or portable applications performing air and bone conduction threshold tests, with automatic testing functions and NOAH compatibility.
• Interacoustics AD528 Powerful diagnostic audiometer combining aerial, vocal, and bone audiometry with minimalist ergonomic design, flexible test battery, multiple display and keyboard languages for clinics, hospitals, and hearing labs.
• Interacoustics AD629 Full traditional standalone diagnostic audiometer with PC integration capability, flexible reporting tools, database backup function (NOAH, OtoAccess, XML), and high-resolution adjustable 5.7-inch color screen.
• Interacoustics Aqua Stim Water caloric irrigator enabling cold and hot irrigations at 30°C and 44°C respectively, usable as standalone device or controlled via Interacoustics VNG software, with external water reservoir.
• Interacoustics Air Fx Air caloric irrigator with otoscopic handle featuring LED and magnifying function, integrated water reservoir cooling air to 20°C for cold and up to 50°C for hot irrigations.
• Audiometric Sound Booths Fully isolated and soundproof cabin solutions available in various sizes for optimal testing environments, shippable throughout France.
• Technical Support and Calibration Services Technical assistance, troubleshooting (phone, online, on-site), equipment maintenance and calibration services, expert advice on software, solutions, examinations, and installation projects. Calibration available on-site or at workshop using certified reference instruments.
• Training and Education Programs Online and in-person training programs for healthcare professionals on the use of diagnostic equipment and software solutions, including training registration through Interacoustics France Linktree.
• Equipment Rental Equipment rental options available with rental form accessible on the website for temporary or trial equipment needs.

Quantifiable outcome

• ACT test completes in approximately 2 minutes with no special training required
• +1 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature5 records

Partnerships

Five partnerships are on record, tiered core and parent company.

• DoctolibcoreTechnology or IntegrationStrategic partnership enabling direct integration between Diatec France's diagnostic equipment and Doctolib Médecin practice management platform. The integration allows healthcare professionals to seamlessly transfer patient examination data, with automatic patient name inclusion in reports for perfect traceability. Video tutorials guide users through the integration steps.
• William Demantparent companyOthersDiatec France is part of the William Demant group of companies. Customer data may be shared with affiliated companies within the group for product and service improvement purposes. Annual report and corporate structure available at demant.com.
• InteracousticscoreTechnology or IntegrationAuthorized distributor of Interacoustics audiological equipment including audiometers (Equinox Evo, AD226, AD528, AD629, AA222), hearing aid fitting systems (Affinity Compact, Callisto), balance assessment tools (Aqua Stim, Air Fx), and accessories including Touch Keyboard.
• OticoncoreTechnology or IntegrationOticon (a William Demant brand) collaborated with Interacoustics to develop the ACT (Audible Contrast Threshold) test, a revolutionary hearing assessment measuring speech-in-noise perception capabilities to optimize hearing aid fitting.
• OtoAccesscoreTechnology or IntegrationIntegration partner providing database connectivity for Diatec equipment. When using OtoAccess, raw examination data is automatically saved and patient names appear in reports, ensuring complete traceability of audiometric examinations.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• GN Hearing: Danish hearing healthcare company distributing ReSound, Beltone, and Interacoustics-competitor brands. Operates an equivalent country-level distributor/sales structure to Diatec France in French audiology.
• Sonova: Swiss hearing healthcare group (Phonak, Unitron) with French operations distributing competing audiology diagnostic equipment. Directly comparable B2B medical equipment distribution model to Diatec France.
• WS Audiology: Parent of Widex and Signia brands; major European hearing healthcare group with French operations distributing diagnostic and fitting equipment. Highly comparable product portfolio and customer mix to Diatec France.
• Starkey Hearing Technologies: US-based hearing aid manufacturer with French operations distributing Starkey audiology diagnostic equipment. Competes head-to-head with Diatec France for the same French audiology customer base.
• Bernafon: William Demant brand focused on hearing aids and fitting solutions. Comparable manufacturer-distributor relationship and dispenser customer overlap with Diatec France.
• Beltone: GN Hearing brand distributing diagnostic and hearing-aid fitting equipment through affiliated dispensers. Comparable product portfolio and dispensers-as-customer model to Diatec France's audioprothésiste segment.
• Oticon: William Demant sibling brand; sells hearing aids and connected diagnostic solutions. Closely comparable manufacturer-distributor structure to Diatec France's portfolio and customer base.

Regional players

• Amplifon: Italian global hearing aid retailer with a large French retail network. Adjacent rather than directly comparable — retail/customer-facing model rather than B2B distributor — but serves the same end-customer demand pool in France.
• Audika: French hearing aid retail chain (part of the Demant group). Operates a different retail distribution model but competes for the same French hearing-impaired patient demand that drives Diatec's downstream equipment sales.

Broad incumbents

• Demant A/S: Danish hearing healthcare conglomerate that is Diatec France's ultimate parent group; owns Interacoustics, Oticon, Bernafon, MAICO, AudioScan, and Sanibel. Provides the broader corporate context against which Diatec's distribution and service operations should be benchmarked.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/diatec-france

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Diatec France