Farmazorg Dienstapotheek Nijmegen e.o.

What Farmazorg Dienstapotheek Nijmegen e.o. does

Farmazorg Dienstapotheek Nijmegen e.o. is a privately operated, regional service pharmacy (dienstapotheek) headquartered at Weg door Jonkerbos 104, Nijmegen, Netherlands. Founded in 2009, the organization is staffed by 14 employees including registered pharmacist drs. J. Maliepaard, and serves as the designated out-of-hours pharmaceutical care provider for the Nijmegen region and surrounding area ("e.o."). The pharmacy operates Monday–Friday from 17:00 to 08:00 and 24/7 on weekends and national holidays, overlapping exclusively with periods when regular day-pharmacies are closed. Its core function is dispensing prescription medications to walk-in patients and providing structured medication counseling, including a dedicated "Begeleidingsgesprek Nieuw Medicijn" (new medication counseling) session at a regulated fee of €32.78 per dispensed item.

The service portfolio extends beyond dispensing through a set of patient-facing modules: Kijksluiter (a library of approximately 5,000 animated medication instruction videos) and BijsluiterPlus for patient education; a Medische Encyclopedie integrated with Apotheek.nl; electronic medical data sharing via the national LSP (Landelijk Schakelpunt) network; adverse reaction reporting routed to Lareb; and online prescription management via the Uw Zorg Online patient portal. Technology is standard sector-regulatory rather than proprietary: LSP integration for clinical data exchange, KNMP-aligned patient information content, and common web platforms (Matomo, Google Analytics, YouTube, Vimeo) for content distribution and analytics. The pharmacy holds HKZ healthcare quality certification.

Farmazorg operates under a regulated Dutch healthcare economics model: as a budgeted dienstapotheek, it is not permitted to make profit or loss, with the per-medication dispensing fee (terhandstellingstarief) negotiated annually with health insurers to cover operating costs. Revenue is therefore a pure function of prescription volume during out-of-hours windows, with no commercial growth mandate. The entity is independently owned with no disclosed parent company, investors, or external funding, and serves a single regional catchment in Gelderland.

Name

Farmazorg Dienstapotheek Nijmegen e.o.

Legal name

Farmazorg

Website

https://dienstapotheeknijmegen.nl

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Farmazorg Dienstapotheek Nijmegen e.o. is a privately operated Dutch regional service pharmacy (dienstapotheek) in Nijmegen that dispenses prescription medications and provides counseling during out-of-hours windows — weekday evenings, nights, weekends, and holidays — for the Nijmegen region and surrounding area.

Ownership category

akta.pro rank

Product category

Community Pharmacy Services

NAICS

Pharmacies and Drug Retailers (456110), Pharmacies and Drug Retailers (45611)

SIC

Retail-Drug Stores And Proprietary Stores (5912)

akta.pro primary industry

Hospital & Health-System Pharmacies (Inpatient/Outpatient) (HLAFALAB)

akta.pro secondary industry

Medication Education, Counseling & Side-Effect Monitoring (HSABALAJ)

Keywords

• Out-of-hours pharmacy
• Dispensing medications
• Medication counseling
• Community pharmacy
• Duty pharmacy services

Headquarters

HQ city

Nijmegen

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Pharmaceutical dispensing and healthcare services: Revenue generated through dispensing medications and providing pharmaceutical care services. The pharmacy operates under the Dutch healthcare system where medication costs and pharmacy services are reimbursed through health insurance. The terhandstellingstarief (dispensing fee) is regulated and set by health insurers annually. Dienstapotheken (service pharmacies) are budgeted entities that cannot make profit or loss.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Farmazorg Dienstapotheek Nijmegen e.o. operates as a regional duty pharmacy (dienstapotheek) providing out-of-hours pharmaceutical services for the Nijmegen region. The pharmacy dispenses prescription medications and offers structured medication counseling sessions, particularly for patients receiving new prescriptions. It operates Monday-Friday from 17:00 to 08:00 and 24/7 on weekends and national holidays, serving as the designated after-hours pharmacy when regular day-pharmacies are closed. Revenue is generated through per-transaction dispensing fees (terhandstellingstarief) reimbursed by health insurers.

Product overview

Farmazorg Dienstapotheek Nijmegen e.o. operates as a regional duty pharmacy providing core pharmaceutical services including prescription dispensing and medication counseling. The service portfolio consists of a unified pharmacy platform enhanced with multiple patient-facing modules: Kijksluiter and BijsluiterPlus for medication information videos; a Medical Encyclopedia integrated with Apotheek.nl; electronic medical record sharing via the LSP network; adverse reaction reporting through Lareb; generic medication advisory services; and structured new medication counseling sessions (begeleidingsgesprekken). The pharmacy operates extended hours—weekday evenings from 17:00-08:00 and 24/7 on weekends and holidays—with a standard terhandstelling fee of €32.78 per dispensed medication.

Differentiator

Problem solved

Functional benefit

Products and services

• Farmazorg Apotheekdiensten Core pharmaceutical services including dispensing prescription medications, medication counseling, and after-hours (duty) pharmacy services for the Nijmegen region. Open 24/7 on weekends and holidays, with evening hours on weekdays (17:00-08:00).
• Kijksluiter Library of approximately 5,000 animated videos explaining medication instructions from package leaflets in understandable language. Accessible via computer, tablet, or smartphone.
• BijsluiterPlus Enhanced medication information service that complements the standard package leaflet with additional explanatory content for patients.
• Elektronische Medicijndeling via LSP Electronic medical data sharing service that exchanges patient medication records with other healthcare providers through the Landelijk Schakelpunt (LSP) network.
• Begeleidingsgesprek Nieuw Medicijn Medication counseling session provided when patients receive a new prescription, covering medication purpose, dosage, side effects, and potential interactions. Includes terhandstelling (dispensing) service with a standard fee of €32.78 per medication.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

Feature1 record

Partnerships

Six partnerships are on record, tiered core and minor.

• KNMP (Koninklijke Nederlandse Maatschappij ter bevordering der Pharmacie)coreOthersThe KNMP is the professional association of pharmacists in the Netherlands. They have developed standard terms and conditions for pharmacy sales and payments, which Farmazorg applies. The KNMP also develops patient information folders used by the pharmacy.
• ZorgkaartNederlandminorChannel Partner/ Reseller/ DistributorZorgkaartNederland is a patient review platform where patients can rate and review healthcare providers. The pharmacy collects patient feedback through this platform.
• PatiëntenvertellenminorChannel Partner/ Reseller/ DistributorPatient review platform used for displaying patient ratings and reviews of the pharmacy practice.
• QualizorgminorChannel Partner/ Reseller/ DistributorQualizorg is used for displaying patient reviews and ratings of the pharmacy.
• LSP (Landelijk Schakelpunt)coreOthersThe LSP is the national point-of-contact network enabling electronic exchange of patient medical data between healthcare providers. Farmazorg participates in this network to share and access patient medication and allergy data with GPs and other healthcare providers.
• Lareb (Nederlands Bijwerkingen Centrum)minorOthersLareb is the national reporting center for adverse drug reactions in the Netherlands. The pharmacy directs patients to report adverse reactions through Lareb's reporting system.

Scale indicators1 record

Recent moves6 records

Expansion highlights3 records

Broad incumbents

• Lloyds Apotheek: Dutch pharmacy chain with physical pharmacy locations across the Netherlands. Operates under the same Dutch dispensing-fee reimbursement framework as Farmazorg, though focused on day-pharmacy service rather than out-of-hours duty coverage.
• BENU Apotheek: One of the largest pharmacy chains in the Netherlands, operating hundreds of community pharmacies. Comparable as a Dutch retail pharmacy operator serving insured patients under similar dispensing-fee economics, though BENU operates at much larger scale and is not specifically a dienstapotheek.
• Boots Apotheek: Dutch pharmacy chain operated under the Boots brand, dispensing medications and providing pharmaceutical care services to insured Dutch patients. Comparable in retail-pharmacy operating model and reimbursement structure, though primarily day-pharmacy focused.
• DA Drogisterij & Apotheek: Dutch drugstore chain with affiliated pharmacy services, offering OTC and prescription dispensing to insured patients. Comparable as a Dutch retail-pharmacy customer channel, though DA's pharmacy offering is part of a broader health-and-personal-care retail portfolio.
• Mediq Apotheek: Major Dutch provider of pharmacy and home healthcare services, operating pharmacy locations alongside medical-device and home-care distribution. Comparable in offering community pharmacy dispensing and patient services in the Dutch regulated market.

Direct peers

• Service Apotheek: Dutch pharmacy franchise organization representing a large network of community pharmacies, including duty/service pharmacy arrangements. Most comparable to Farmazorg in its community-pharmacy service model and Dutch regulatory environment, though it serves day-pharmacy needs more broadly.
• Kring-apotheek: Dutch cooperative of independent community pharmacies, including members that operate duty/service pharmacy rotations. Closely comparable to Farmazorg in serving insured Dutch patients via the same regulated dispensing-fee model, though most members are day pharmacies.

Others

• Mosadex: Major Dutch pharmaceutical wholesaler/distributor that supplies pharmacies including Farmazorg. Not a direct competitor but a critical upstream counterparty — recent Eliquis supply disruption referenced in Farmazorg's own news feed illustrates the wholesale-dependency dynamic shared across Dutch community pharmacies.
• Apotheek.nl: National Dutch online medication-information platform operated by KNMP, providing the Medische Encyclopedie content that Farmazorg also integrates. Adjacent rather than competitive — it is an information and education layer that supports patient-facing pharmacy services like Farmazorg's.
• KNMP: Royal Dutch Pharmacists Association (Koninklijke Nederlandse Maatschappij ter bevordering der Pharmacie), the professional body that sets standards, patient-information folders, and contractual terms used by Farmazorg. Adjacent enabler — a peer in the sense of being central to the regulatory and standards environment in which Farmazorg operates.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/farmazorg-dienstapotheek-nijmegen

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Farmazorg Dienstapotheek Nijmegen e.o.