What DigiDok does

DigiDok B.V. is a Utrecht-based e-health company founded circa 2019–2020 that develops and licenses medically validated clinical content — clinical decision trees (beslisbomen), triage algorithms, anamnesis flows, and response templates — to healthcare IT platforms serving Dutch primary care, GP out-of-hours posts, and ambulance dispatch. Its underlying technology is built on Dutch national medical standards (NTS for triage, NHG for GP care) and is deployed as OEM/embedded modules rather than a standalone product. The portfolio includes Spreekuur.nl (digital GP consultation platform, co-developed with Topicus), SmartConsult and Terugbellen met SmartConsult (consultation preparation modules integrated into patient portals such as Uw Zorg Online, Cory.Care and Advitronics), TemplateDoc (an AI-powered HIS module for automated medical advice templating, in pilot), VIPLive Gepland Vervoer and VIPLive Triage (planned ambulance transport and 112 triage tools for meldkamers), Urgentiechecker (urgency self-check at GP out-of-hours posts), Copiloot voor COPD (a patient-facing self-management app co-developed with UMCU, Hogeschool Utrecht, Longfonds, and Topicus), and Digital Assist (a structured implementation consultancy program). Digital documentation features — automatic generation of S-regel, E-regel, and P-regel summaries that write back into HIS systems — are a recurring technical differentiator across products.

The company operates a primarily B2B2B go-to-market: medical content is licensed to platform partners (Topicus, Uw Zorg Online / Pharmeon, Cory.Care, Advitronics, HIS vendors) who package it as their own branded applications and manage end-customer billing, with DigiDok receiving licensing fees or revenue share. Revenue streams include content licensing/OEM embedding, monthly subscriptions priced per normpraktijk (SmartConsult at €35/month, Terugbellen at €18.20/month via partners), professional services via the Digital Assist program and ad-hoc regional consultancy, and an emerging AI/data monetization layer through TemplateDoc. Patient-facing tools (Copiloot) are free to end users, monetized indirectly through B2B partnerships. DigiDok serves two primary customer segments — GP practices and GP out-of-hours posts (huisartsen/huisartsenposten) and ambulance services & emergency dispatch (ambulancezorg en meldkamers) — with secondary reach into regional care groups (zorggroepen) and chronic disease patients via COPD self-management.

The team of approximately 11–12 employees blends medical and technical expertise, including a practicing GP serving as Chief Medical Officer and product managers with biomedical/technical medicine backgrounds. DigiDok is privately held, with no parent company or institutional investors disclosed in the available data. The company holds GDPR compliance, is pursuing EU MDR Class IIa certification for SmartConsult, and is a co-signatory of the Stichting NTS partnership (March 2025) that will standardize digital triage content under an official quality mark by end of 2026. Health insurers Zilveren Kruis and VGZ have included SmartConsult in their 2026 digital triage procurement policies, materially lowering adoption friction for insured GP practices.

Name

DigiDok

Legal name

DigiDok B.V.

Website

https://digidok.nl

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

11–50 employees

Short description

DigiDok is a Utrecht-based e-health company that develops NTS- and NHG-aligned clinical decision trees, triage algorithms, and AI-assisted documentation modules, licensing them as embedded content to Dutch healthcare IT platforms serving GP practices, GP out-of-hours posts, and ambulance dispatch.

Ownership category

akta.pro rank

Product category

Digital Health Triage and Clinical Decision Software

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (5415)

SIC

Services-Prepackaged Software (7372), Services-Management Consulting Services (8742)

akta.pro primary industry

Order Sets, Care Plans & Clinical Pathways (CPOE-integrated) (HLACAGAC)

akta.pro secondary industries

Medication Adherence, Digital Therapeutics & Remote Coaching (condition-specific programs) (HLALAFAF), Care Management & Coordination Platforms (case/disease management workflows) (HLACAHAD)

Keywords

• Clinical decision trees
• Digital triage solutions
• Telehealth consultation software
• Primary care digitization
• Healthcare content licensing

Headquarters

HQ city

Utrecht

HQ country

Netherlands

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Others

Revenue model

1. Medical Content Licensing / OEM Embedding: DigiDok licenses its medical content (triage algorithms, decision trees, anamneses, and response templates) to healthcare IT platform vendors such as Topicus, Uw Zorg Online, Cory.Care, and Advitronics. The platforms embed DigiDok's content in their products (Spreekuur.nl, patient portals) and pay for access or share revenue. This is the primary revenue mechanism.
2. Consultancy and Implementation Services: DigiDok charges for structured implementation and consultancy programs (Digital Assist Compact and Compleet), as well as ad-hoc consulting engagements for healthcare organizations and regions on digitalization and process optimization. These are time-and-materials or fixed-fee professional services engagements.
3. Platform Subscription Fees (via Partners): Products like SmartConsult and Terugbellen with SmartConsult are sold as monthly subscriptions through partner platforms (Uw Zorg Online, Advitronics). Pricing is per normpraktijk per month. DigiDok receives revenue share or licensing fees from these platforms. Patients use Copiloot free of charge.
4. AI / Data Monetisation (Emerging): TemplateDoc uses AI to leverage DigiDok's medical database within HIS systems. As AI integration deepens, this could represent a new revenue stream from advanced algorithmic capabilities and data-driven insights for healthcare optimization.

Pricing tiers

Go-to-market motion4 records

Distribution channels5 records

Marketing channels5 records

Core offering

DigiDok designs and develops clinical decision trees, triage algorithms, anamnesis flows, and AI-assisted medical templates that are embedded as OEM/whitelabel content into existing Dutch healthcare IT platforms (Spreekuur.nl, VIPLive, Uw Zorg Online, Cory.Care, Advitronics, and HIS systems). Its products support digital GP consultations, consultation preparation, planned ambulance transport requests, 112 emergency dispatch triage, COPD self-management, and HIS-based medical advice generation. The company also provides structured implementation consultancy (Digital Assist) to GP practices and regional healthcare organizations.

Product overview

DigiDok is an e-health company offering a suite of digital healthcare tools designed by medical experts for GP practices, GP out-of-hours posts, and ambulance services. The core offering includes Spreekuur.nl (digital consultation platform with digital triage and anamneses, with DigiDok providing medical content), complemented by SmartConsult (consult preparation module integrated into patient portals), TemplateDoc (AI-powered HIS module for medical advice templates), VIPLive Gepland Vervoer and VIPLive Triage (ambulance dispatch solutions), Urgentiechecker (urgency triage tool), and Copiloot (COPD self-management app). These products share a foundation of clinical decision trees, NTS/NHG guideline-based algorithms, and automated documentation features (S-regel, E-regel, P-regel) that integrate with existing HIS and patient portals. DigiDok also offers consultancy services and the Digital Assist implementation program.

Differentiator

Problem solved

Functional benefit

Brands

• Spreekuur.nl: Digital consultation platform for GP practices and GP posts, developed in partnership with Topicus, enabling patients to receive digital care from their doctor.
• SmartConsult
• VIPLive Gepland Vervoer
• VIPLive Triage
• Copiloot
• TemplateDoc
• Urgentiechecker
• Digital Assist

Products and services

• Spreekuur.nl Digital consultation platform for GP practices and GP out-of-hours posts (developed with Topicus) where patients submit health questions and photos, receive digital triage, anamneses, automated summaries (S-regel), and chat/video consultation with response templates. Distributed to most Dutch GP practices via Topicus.
• SmartConsult Digital consultation preparation module integrated into patient portals (Uw Zorg Online, Cory.Care) and Advitronics. Patients complete a questionnaire based on decision trees; answers are automatically summarized as S-regel and added to the HIS. Available to GP practices for €35 per normpraktijk per month plus a one-time implementation fee.
• VIPLive Gepland Vervoer Digital tool for hospitals to request planned ambulance transport. Includes an application protocol based on the Dutch Laag- en Midden-complexe ambulance care quality framework, automatic care level determination (Laag/Midden/Hoog), real-time ambulance status tracking, and automated planning board integration.
• VIPLive Triage Triage tool for 112 emergency dispatch that speeds up and optimizes the 112 reporting process. Uses a standardized questioning protocol, includes contextual incident factors (e.g., temperature, vehicle details), and shares critical information with ambulance, police, and fire services.
• TemplateDoc AI-powered module for HIS systems enabling rapid medical advice and policy initiation. Contains answer templates with patient-friendly explanations, medical advice, intended policy, and safety nets that automatically populate the HIS with template responses. In pilot phase with Bricks Huisarts (Tetrahis) HIS.
• Copiloot voor COPD Patient-facing self-management app for COPD patients, developed with UMCU, Hogeschool Utrecht, Longfonds, and Topicus. Includes learning modules from Longfonds and a digital action plan for lung attacks, enabling independent patient management with optional healthcare provider support.
• Urgentiechecker Component of Spreekuur.nl for GP out-of-hours posts (huisartsenspoedpost) that helps patients determine if contact with the urgent care post is necessary. Uses NTS-compliant triage questions, calculates urgency level, and provides self-care advice for low-urgency cases, reducing unnecessary contacts at the post.
• Digital Assist Structured implementation consultancy program for GP practices adopting Spreekuur.nl Consult. Two packages: Compact (basic support with practice manager) and Compleet (extensive guidance including ambition session, vision document, intensive support). Includes coaching, on-site training, and digital strategy support over 6 weeks to 4 months.
• Terugbellen met SmartConsult SmartConsult module for preparing callback requests. Patients complete a questionnaire via SMS link, providing triage and anamnesis before callback. Answers are automatically summarized as S-regel. Integrated in Advitronics and MijnZorgcentraal for €18.20 per normpraktijk per month plus a one-time implementation fee.

Quantifiable outcome

• 40% of patients with U5 (low-urgency) complaints who used the Urgentiechecker did not seek further help — reducing unnecessary contacts at GP out-of-hours posts
• +7 more outcomes

Named customers10 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability3 records

Feature8 records

Partnerships

14 partnerships are on record, tiered significant, core and flagship.

• Zilveren KruissignificantGTM or Marketing Partner · 1 January 2026Zilveren Kruis, a major Dutch health insurer, has included SmartConsult in its digital triage procurement policy for 2026, meaning GP practices insured through Zilveren Kruis may receive reimbursement for SmartConsult. This significantly lowers the adoption barrier for practices.
• VGZsignificantGTM or Marketing Partner · 1 January 2026VGZ (Coöperatie VGZ), another major Dutch health insurer, has included SmartConsult in its digital triage addendum for 2026, providing reimbursement for GP practices that meet the conditions. This removes cost barriers for adoption at VGZ-insured practices.
• Stichting Nederlandse Triage Standaard (NTS)coreStrategic or Co-development Partner · 25 March 2025Stichting NTS, the official Dutch standard for triage in acute care (established by NHG, AZN, and V&VN SEH), partnered with DigiDok and Topicus to take over management of triage content for digital triage preparation apps. NTS will provide an official quality mark (keurmerk) for the content, which will then be available to all ICT vendors by end of 2026. DigiDok and Topicus previously developed this content independently.
• Cory.CarecoreTechnology or Integration · 1 January 2025SmartConsult is integrated into the Cory.Care digital care platform, enabling patients to prepare for consultations via a chat-based questionnaire within the Cory.Care app. Information is automatically summarized and added to the HIS as S-regel and SOEP notes.
• AdvitronicscoreTechnology or Integration · 1 January 2025SmartConsult (Terugbellen module) is integrated within Advitronics for preparing callback requests from patients. Advitronics distributes the product to GP practices, with pricing of €18.20/normpraktijk/month plus implementation fees. Advitronics handles commercial relationship with end customers.
• Uw Zorg OnlinecoreTechnology or Integration · 1 November 2024SmartConsult (consult preparation module) is fully integrated into the Uw Zorg Online patient portal. DigiDok provides the medical content and questionnaire engine; Uw Zorg Online handles platform distribution, billing, and customer relationships. Pricing is €35/normpraktijk/month plus implementation fee.
• UMC Utrecht (UMCU)coreStrategic or Co-development Partner · 1 November 2024DigiDok co-developed Copiloot for COPD patients with UMCU, combining clinical expertise from the university medical center with DigiDok's digital health technology. UMCU provides medical oversight and research validation for the self-management tool.
• Hogeschool Utrecht (HU)coreStrategic or Co-development Partner · 1 November 2024DigiDok co-developed Copiloot for COPD patients with Hogeschool Utrecht, contributing academic research expertise and healthcare technology knowledge to the project alongside UMCU and Longfonds.
• LongfondscoreStrategic or Co-development Partner · 1 November 2024Longfonds (Dutch Lung Fund) is a co-development partner for Copiloot, providing validated COPD patient learning modules and the digital exacerbation action plan content. Longfonds represents the patient community and ensures content is patient-centered.
• Veiligheidsregio HaaglandenflagshipStrategic or Co-development Partner · 1 October 2024Veiligheidsregio Haaglanden co-developed both VIPLive Gepland Vervoer and VIPLive Triage with DigiDok and Topicus, serving as an end-user partner that defined requirements and validated the solutions. The regional safety authority provided real-world operational input for ambulance dispatch and 112 triage workflows.
• RijnmondnetsignificantImplementation/ SI/ Consulting Partner · 1 January 2024Rijnmondnet is a regional healthcare network in the Rijnmond area of the Netherlands that partners with DigiDok for digitalization guidance on complex healthcare ICT challenges. CEO Maarten Wittop Koning praised DigiDok's excellent consulting support.
• MediissignificantImplementation/ SI/ Consulting Partner · 1 January 2024Mediis partnered with DigiDok for NIS reimplementation support, including ambition sessions and pilot organization. DigiDok provides project planning, progress monitoring, reporting, and organizational support. Policy professional Tessa van Leeuwarden noted DigiDok's strong project management capabilities.
• UnicumsignificantChannel Partner/ Reseller/ Distributor · 1 January 2024Unicum is a regional primary care network in the Netherlands that partners with DigiDok for digital healthcare solutions. Unicum distributes DigiDok-enabled tools to its member GP practices.
• TopicuscoreTechnology or Integration · 1 March 2020DigiDok and Topicus co-developed Spreekuur.nl (launched March 2020), a digital GP consultation platform. DigiDok provides all medical content including triage algorithms, anamneses, and clinical decision trees. DigiDok also provides medical content for Topicus's VIPLive Gepland Vervoer and VIPLive Triage products. Topicus packages and sells these as its own branded applications, reaching the majority of Dutch GP practices.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• Ada Health: Ada Health offers an AI-powered symptom assessment and triage platform used by health systems and insurers. Comparable in product category (clinical decision support and triage algorithms) and target buyer (healthcare providers and payers), though global rather than Netherlands-focused.
• Zava: Zava is a European online consultation and digital triage platform serving patients across the UK, Germany, France, and Ireland. Comparable as a digital-first primary care platform using questionnaire-based triage to route patients, with similar B2B2C distribution.

Direct peers

• Luscii: Luscii is a Dutch remote patient monitoring and digital care platform acquired by Omron. Comparable as a Netherlands-based digital health platform embedding into hospital and primary care workflows with focus on chronic disease — overlapping with DigiDok's Copiloot COPD self-management offering.
• Topicus: Topicus is DigiDok's primary distribution partner and co-developer of Spreekuur.nl and VIPLive Gepland Vervoer/Triage. It is the most direct comparable because it packages DigiDok's medical content into the dominant Dutch primary-care digital consultation platform reaching hundreds of thousands of patients; comparable business model of embedded software for Dutch GP workflows.
• Pharmeon (Uw Zorg Online): Pharmeon operates Uw Zorg Online, the leading Dutch patient portal that embeds DigiDok's SmartConsult. Directly comparable as a patient-portal and digital-care platform serving the same GP practice customers with overlapping consultation-preparation and triage functionality.
• Tetrahis (Bricks Huisarts): Tetrahis is the vendor of Bricks Huisarts, a Dutch GP Information System currently piloting DigiDok's TemplateDoc AI module. Directly comparable as a Dutch primary-care HIS vendor integrating clinical decision support and triage content into GP workflows.
• Advitronics: Advitronics distributes DigiDok's Terugbellen met SmartConsult module through its MijnZorgcentraal platform. Comparable as a Dutch primary-care IT vendor offering digital triage and callback preparation to GP practices, often as an OEM/embedded solution.

Broad incumbents

• Babylon Health: Babylon Health built a globally recognized symptom-checker and triage platform with integrated consultation. Comparable as a digital triage + consultation incumbent with a similar value proposition of patient self-service triage driving routing decisions for healthcare providers.
• Doctolib: Doctolib is the dominant European telehealth and practice-management platform in France and Germany. Comparable as a much larger incumbent operating across booking, teleconsultation, and patient triage — addressing the same core problem of digitizing GP workflows and patient access.
• Chipsoft: Chipsoft is the leading Dutch hospital EPR/HIS vendor, where DigiDok's COO previously worked. Comparable as a major Dutch healthcare IT vendor with overlapping GP workflow integration capabilities and the ability to embed or compete with decision-support content.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/digidok

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DigiDok