DMC Telecom

What DMC Telecom does

DMC Telecom is a privately held Brazilian regional internet service provider (DMC TELECOM LTDA, CNPJ 22.206.913/0001-00) headquartered in Guarulhos, São Paulo, founded in 2015 by Managing Partner David Maia da Costa. The company operates as an ANATEL-authorized SCM provider running a 100% proprietary FTTH network across 35 neighborhoods in three Greater São Paulo municipalities — Guarulhos (23 neighborhoods), Arujá (8), and Itaquaquecetuba (4) — using its own ASN (AS268551, registered with LACNIC), a redundant optical ring topology, three simultaneous Tier 1 transit providers (Level 3/Cirion, NTT, Sparkle), direct peering at IX.br São Paulo, and an in-house 24/7 NOC.

The product portfolio is subscription-based and centered on FTTH internet: residential plans ranging from 200 Mbps (R$79.90/month) to a 1 Giga Gamer tier (R$199.90/month), each with a "reinforced upload" of 50% of download speed versus a Brazilian industry norm of 5–10%. Enterprise offerings — Internet Empresarial with a 12-hour ANATEL SLA, Link Dedicado with a 4-hour SLA and cumulative penalty clauses, and Managed Corporate Wi-Fi (Ubiquiti UniFi) — target SMEs and industrial operations in Cumbica, Parque CECAP, and the industrial zones of Arujá and Itaquaquecetuba. Adjacent services include DMC TV (70+ channels), DMC Mesh home Wi-Fi, VoIP/Cloud PABX, and bundled streaming (Disney+, Apple TV+, GloboPlay, MAX, SKY+, NBA League Pass) via the Subscriber Portal and DMC mobile apps, with Mobile 5G announced in 2025 and XGS-PON (10 Gbps) deployment slated for 2026.

DMC makes money primarily through monthly recurring subscriptions across residential and business contracts, with field-sales enterprise motion and a self-serve e-commerce portal (vendas.dmcatelecom.com.br) for residential signups, plus a R$50-per-referral PIX program (Indique-Ganhe). The operating group is paired with DMC INFRATECH LTDA, a related entity handling civil infrastructure, last-mile installation, and equipment rental. The company is privately held with no disclosed external investment, has received three "Maior Satisfação" awards from MelhorPlano.net (Guarulhos 2023 and 2025, Arujá 2023), and holds a 4.9/5.0 customer rating across 318 Google reviews.

Name

DMC Telecom

Legal name

DMC TELECOM LTDA.

Website

https://dmctelecom.com.br

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

DMC Telecom is a privately held, ANATEL-authorized Brazilian FTTH internet provider operating 100% proprietary fiber infrastructure in Guarulhos, Arujá, and Itaquaquecetuba, serving residential households and SMEs/businesses with reinforced-upload plans, dedicated links, and bundled streaming and Wi-Fi services.

Ownership category

akta.pro rank

Product category

Internet Service Provider (Telecommunications)

NAICS

Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications Carriers (except Satellite) (51711)

SIC

Telephone Communications (No Radiotelephone) (4813), Cable & Other Pay Television Services (4841)

akta.pro primary industry

Municipal & Community Broadband Networks (HDAIACAE)

Keywords

• Fiber optic internet
• FTTH services
• Dedicated business internet
• Managed corporate Wi-Fi
• Residential broadband ISP

Headquarters

HQ city

Guarulhos

HQ country

Brazil

HQ region

Latin America

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Internet Residencial SCM: Monthly recurring subscription revenue from residential fiber optic internet plans (200 Mega to 1 Giga), including Wi-Fi router rental and digital benefits (streaming apps, audiobooks). Plans billed monthly with proportional first-month billing.
2. Internet Empresarial: Monthly recurring revenue from business internet plans with IP fixo, ANATEL SLA, 24/7 priority support, and continuous monitoring. Higher ARPU than residential with symmetric or near-symmetric bandwidth.
3. Link Dedicado: Premium dedicated circuit service for enterprises with 100% symmetric guaranteed bandwidth, 4-hour SLA, ANATEL-regulated contracts with cumulative penalties for non-compliance, IP fixo, and optional BGP failover.
4. Wi-Fi Corporativo Gerenciado: Managed Wi-Fi service using Ubiquiti UniFi equipment including site survey, installation, ongoing monitoring, and support as part of the subscription.
5. Locação de Equipamentos: Monthly equipment rental (ONT, router, gateway) billed by DMC InfraTech via Nota de Débito without ICMS or ISS. Equipment remains property of DMC InfraTech and is returned upon cancellation.
6. DMC TV: Television streaming service with 70+ live channels across sports, movies, news, and children's programming, available on Smart TV, mobile, and web platforms. Volta 4 horas (4-hour rewind) feature included.
7. VoIP (Telefonia): Voice over IP telephone service provided as a Value-Added Service (SVA), using IP/ATA gateway equipment in loan or rental regime. Includes number portability capability.
8. Serviços de Valor Adicionado (SVA): Digital content services including DigiLivro (e-books), YouPlay Jr. (children's entertainment), audiobooks, and bundled streaming services (Disney+, Apple TV+, Globoplay, MAX, SKY+, NBA League Pass) offered as part of plan benefits or via PlayHub partnership.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels9 records

Core offering

DMC Telecom provides fiber-to-the-home (FTTH) internet services to residential and business customers across Guarulhos, Arujá, and Itaquaquecetuba in Greater São Paulo, operating entirely on its own ASN AS268551, redundant Tier 1 backbones, and optical ring network. The company sells monthly subscription internet plans (200 Mbps to 1 Gbps residential with reinforced upload; business internet with ANATEL SLA; 100% symmetric Link Dedicado with 4-hour SLA), supplemented by managed corporate Wi-Fi, DMC TV live streaming, DMC Mesh, DMC Móvel 5G, VoIP, and bundled digital content.

Product overview

DMC Telecom operates a unified FTTH fiber network delivering fixed internet services across three cities in Greater São Paulo (Guarulhos, Arujá, Itaquaquecetuba), supplemented by mobile 5G. The product portfolio centers on four internet service tiers — three residential plans (200 Mbps to 1 Giga with symmetric reinforced upload) and three business solutions (business internet with 12h SLA, dedicated symmetric link with 4h SLA, and managed corporate Wi-Fi). The platform extends through the Subscriber Portal and native apps bundling streaming content (Disney+, Apple TV+, SKY+, MAX, and 40+ services via PlayHub), live TV streaming (DMC TV with 70+ channels), whole-home Wi-Fi mesh, and a referral program. All services are backed by an in-house NOC operating 24/7, local field support without third-party call centers, and an optical ring architecture with three Tier 1 backbone providers.

Differentiator

Problem solved

Functional benefit

Brands

• DMC TV: Television streaming service with 70+ live channels including sports, movies, news, and children's programming available on Smart TV, Mobile, and Web
• DMC Mesh
• DMC Vendas
• DMC Holdings

Products and services

• Internet Residencial (Residential Fiber Internet)
• Internet Empresarial (Business Internet)
• Link Dedicado (Dedicated Symmetric Link)
• Wi-Fi Corporativo Gerenciado (Managed Corporate Wi-Fi)
• DMC TV
• DMC Mesh (Whole-Home Wi-Fi Mesh)
• DMC Móvel 5G (Mobile 5G)
• VoIP (Telefonia)

Quantifiable outcome

• 99.9% uptime guaranteed via contractual SLA with cumulative penalties for non-compliance
• +6 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability2 records

Feature7 records

Partnerships

Nine partnerships are on record, tiered core.

• Cloudflare Inc.coreTechnology or IntegrationCloudflare provides CDN, WAF (Web Application Firewall), and DDoS protection for all DMC websites and digital services. Also used for bot mitigation and rate limiting on the sales portal. Data processing agreement in place with standard contractual clauses for international data transfers.
• Vercel Inc.coreTechnology or IntegrationVercel provides web application hosting for the DMC Telecom main website and sales portal (dmcatelecom.com.br and vendas.dmcatelecom.com.br). Server infrastructure primarily in the United States.
• Supabase Inc.coreTechnology or IntegrationSupabase provides encrypted database services for DMC's customer management system. Servers located in São Paulo, Brazil — keeping all customer data within Brazilian territory for the core CRM system.
• IXC SoftcoreTechnology or IntegrationIXC Soft provides the ERP/system management software (billing, customer management, service provisioning) used as the core operational system storing all customer contracts, billing, and service records.
• Level 3 / CirioncoreTechnology or IntegrationTier 1 backbone carrier providing internet transit as one of three simultaneous upstream providers. BGP sessions active with automatic failover. Part of the redundant backbone strategy ensuring 99.9% uptime.
• NTT AmericacoreTechnology or IntegrationTier 1 backbone carrier providing internet transit as one of three simultaneous upstream providers. BGP sessions active with automatic failover. Part of the redundant backbone strategy ensuring 99.9% uptime.
• Telecom Italia SparklecoreTechnology or IntegrationTier 1 backbone carrier (also known as Sparkle) providing internet transit as one of three simultaneous upstream providers. BGP sessions active with automatic failover. Part of the redundant backbone strategy ensuring 99.9% uptime.
• IX.br São PaulocoreTechnology or IntegrationInternet exchange point in São Paulo where DMC maintains direct peering relationships, enabling optimized local traffic routing without traversing international upstreams. Reduces latency and improves performance for Brazilian destinations.
• Ubiquiti / UniFicoreTechnology or IntegrationUbiquiti UniFi ecosystem used for all corporate Wi-Fi projects. Includes UniFi Dream Machine / UniFi Express gateways, access points, switches, and the UniFi Controller platform for centralized management, VLANs, heatmap site surveys, and continuous monitoring.

Scale indicators11 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• Vivo Fibra (Telefônica Brasil): Brazil's largest telecom with nationwide FTTH, mobile, and TV portfolio. Overlaps with DMC in residential and SMB fiber connectivity but operates at vastly larger scale and broader geography.
• Claro (América Móvil): Major Brazilian telecom with national FTTH, mobile, and Pay-TV offerings. Broad incumbent that competes with DMC in residential fiber but with mobile-bundle and national scale advantages.

Direct peers

• Unifique: Publicly-traded Brazilian regional telecom operating in Santa Catarina with FTTH and integrated services. Comparable to DMC in regional fiber infrastructure model and integrated internet/TV/telephony positioning.
• Sumicity: Regional Brazilian fiber ISP operating in Rio de Janeiro and São Paulo area with residential and SMB focus. Comparable to DMC in regional fiber delivery model and customer segmentation.
• Vero Internet: One of Brazil's largest regional fiber ISPs operating across multiple states with FTTH and own backbone. Comparable to DMC in FTTH infrastructure model, though at meaningfully larger scale and multi-state footprint.
• Desktop ISP: São Paulo metropolitan FTTH ISP focused on residential and SMB customers with own fiber infrastructure and local support. Comparable to DMC in operating model, customer segmentation, and regional metropolitan footprint.
• Brisanet: Publicly-traded Brazilian regional fiber ISP with focus on Northeast Brazil using FTTH and own backbone. Comparable to DMC in FTTH infrastructure and regional ISP model, though geographically distinct.
• Alares: Multi-state Brazilian fiber ISP serving residential and SMB customers with own backbone. Comparable to DMC in regional FTTH model and own-infrastructure approach, though across broader geography.
• AmericaNet: São Paulo-based fiber and telecom provider serving SMB and residential with own network. Comparable to DMC in São Paulo regional focus and SMB customer orientation.

Regional players

• HughesNet Brasil (EchoStar): Brazilian satellite broadband provider serving regions where fiber is unavailable. Adjacent competitor for underserved customers in areas adjacent to DMC's footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@dmctelecom
• Facebookfacebook.com/dmctelecom
• Instagraminstagram.com/dmctelecom_oficial
• LinkedInlinkedin.com/company/dmctelecom

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DMC Telecom