DRAINMASTERS
DrainMasters is a locally owned, Tucson-based plumbing company founded in 1992 that delivers 24/7 residential and commercial plumbing services — drain cleaning, water heater, gas line, and backflow work — across the Tucson and Phoenix metros, supplemented by annual subscription maintenance programs.
- Company typePrivate
- Founded1992
- HeadquartersTUCSON, Arizona, United States
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What DRAINMASTERS does
DrainMasters Plumbing & Drain Service (DrainMasters LLC) is a privately held, locally owned plumbing operator founded in 1992 and headquartered at 3209 N Geronimo Ave, Tucson, Arizona (ROC license #330595). The company delivers residential and commercial plumbing services across the Tucson and Phoenix metropolitan areas, with stated coverage of 14+ cities including Tucson, Oro Valley, Marana, Vail, Green Valley, Sierra Vista, Casa Grande, Maricopa, Mesa, and Chandler. Service is available 24/7 via phone ((520) 690-9881) and website contact forms, with emergency response, scheduled appointments, and same-day windows as core distribution mechanics.
The service catalog spans sewer and drain cleaning (using sewer camera video inspection and hydro-jetter equipment), water heater installation and repair (tank, tankless, gas, electric, propane), gas line installation and repair, certified backflow testing and repair, general plumbing (faucets, toilets, pipe repair across cast iron, copper, PVC, galvanized), water filtration systems, and excavation. Differentiated offerings include lifetime transferable warranties on water main line and home repipe work, customer financing, and BBB A+ accreditation.
The revenue model is predominantly transactional one-time service fees, augmented by two annual subscription maintenance programs (Home Maintenance and Sewer Maintenance at $189/yr each) that bundle inspections, drain clears, P-trap replacements, and preventive checks. Marketing and lead generation rely on the company website, organic local search, customer testimonials ("Your Review is Our Referral"), and word-of-mouth; no paid digital or partner channels are disclosed in the source material. The company operates as a single-entity provider with no disclosed subsidiaries, no institutional investment, and no M&A activity.
DRAINMASTERS firmographics
Firmographics- Name
- DRAINMASTERS
- Legal name
- DrainMasters Plumbing & Drain Service
- Website
- https://drainmasterstucson.com
- Company type
- Private
- Founded year
- 1992
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- DrainMasters is a locally owned, Tucson-based plumbing company founded in 1992 that delivers 24/7 residential and commercial plumbing services — drain cleaning, water heater, gas line, and backflow work — across the Tucson and Phoenix metros, supplemented by annual subscription maintenance programs.
- Ownership category
- akta.pro rank
DRAINMASTERS industry classification
Industry- Product category
- Plumbing Services
- NAICS
- Plumbing, Heating, and Air-Conditioning Contractors (23822)
- SIC
- Services-Miscellaneous Repair Services (7600)
- akta.pro primary industry
- Drain Cleaning (Residential) (HSAOABAA)
- akta.pro secondary industries
- Drain Cleaning (Commercial/Industrial) (HSAOABAB), Emergency Drain Clog Removal & Hydro-Jetting (HSAOAMAB), Sewer Line Cleaning & Root Removal (HSAOABAC)
Keywords
Where DRAINMASTERS is headquartered
LocationHeadquarters
- HQ city
- TUCSON, Arizona
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
DRAINMASTERS business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain
Revenue model
- Plumbing Repair Services: One-time service fees for repairs including drain cleaning, pipe repair, faucet installation, toilet repair, garbage disposal service, leak detection, and other plumbing needs for residential and commercial properties.
- Water Heater Installation & Replacement: Installation and replacement services for standard and tankless water heaters, including emergency on-site repairs.
- Home Maintenance Program: Annual subscription program at $189/year covering water heater maintenance, aerator replacement, anode rod inspection, valve inspection, filtration checks, water testing, and more. Includes 10 components of preventive maintenance.
- Sewer Maintenance Program: Annual subscription program at $189/year covering drain treatments, camera inspections, free drain clears, P-trap replacements, garbage disposal inspection, and toilet testing.
- Backflow Testing & Repair: Certified backflow testing, repair, replacement, and new installation services for residential and commercial properties.
- Gas Line Installation & Repair: Gas line troubleshooting, leak detection, and repair services for residential and commercial properties.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Home Maintenance Program |
| Subscription | Annual | Sewer Maintenance Program |
| One time/ perpetual license | Pay-as-you-go | Tankless Water Heater + Filtration Bundle (Special - Expired) |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
DRAINMASTERS product offering
Product offeringCore offering
DrainMasters is a full-service residential and commercial plumbing contractor providing sewer and drain cleaning, water heater installation and repair, gas line installation and repair, backflow testing and repair, and general plumbing repairs. The company serves the Tucson and Phoenix metropolitan areas with 24/7 emergency availability and offers two annual maintenance subscription programs (Home Maintenance and Sewer Maintenance at $189/year). Services are delivered by licensed plumbing technicians (ROC #330595) using sewer camera video inspection and hydro jetter equipment.
Product overview
DrainMasters is a full-service plumbing company offering a comprehensive suite of residential and commercial plumbing services. The core offerings include sewer and drain cleaning (with video inspection and hydro jetter technology), water heater services (tank, tankless, gas, electric, propane), gas line installation/repair, and backflow testing/repair. The company differentiates through two annual maintenance programs (Home Maintenance and Sewer Maintenance, each $189/yr) that bundle multiple inspections, tests, and services at discounted rates. Additional offerings include general plumbing repairs, water filtration systems, garbage disposal services, and emergency 24/7 service availability. The company has been operating since 1992 serving the Tucson and Phoenix metropolitan areas.
Differentiator
Problem solved
Functional benefit
Products and services
- Sewer & Drain Cleaning Professional sewer and drain cleaning services using video inspection cameras and hydro jetter equipment to diagnose and clear blockages in residential and commercial properties. Includes main sewer line and manhole drain cleaning.
- Water Heater Installation & Repair Installation, repair, and replacement services for all sizes and types of water heaters including tank, tankless, gas, electric, and propane models, including emergency on-site repairs for residential and commercial properties.
- Gas Line Installation & Repair Residential and commercial gas line installation, troubleshooting, leak detection, and repair services to identify and fix gas line issues safely.
- Backflow Repairs & Testing Certified backflow testing, repair, replacement, and new installation services to ensure clean water supply and prevent contaminated water from entering residential and commercial water systems.
- General Plumbing Services Full-service residential and commercial plumbing including faucet installation/repair, toilet services, pipe repair (cast iron, copper, PVC, galvanized), water line services, sump pump repair/installation, garbage disposal service, leak repair, low water pressure diagnosis, and concrete breaking/excavation.
- Home Maintenance Program Annual membership program at $189/year covering comprehensive home plumbing preventive maintenance including water heater inspection and flush, aerator replacement, anode rod inspection, ESO valve inspection, filtration check, washing machine hose check, water pressure test, and water testing. Advertised savings of over $500 versus individual services.
- Sewer Maintenance Program Annual membership program at $189/year covering sewer line preventive maintenance including drain treatment, sewer camera inspections twice yearly, two free drain clears, fill and drain test, free P-trap replacement, garbage disposal inspection, sink popup check, toilet component check, toilet leak test, and under sink inspection. Advertised savings of over $800 versus individual services.
- Water Filtration Systems Water filtration system installation and maintenance services to improve water quality in homes, including a special bundle of tankless water heater plus filtration system.
Quantifiable outcome
- Savings of over $500 on home maintenance vs individual services (program costs $189/year)
- +1 more outcomes
Companies that use DRAINMASTERS
Customer profileNamed customers8 records
Segments2 records
Ideal customer profiles2 records
DRAINMASTERS technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
DRAINMASTERS partnerships and signals
Strategic signalScale indicators3 records
Recent moves4 records
Expansion highlights4 records
DRAINMASTERS competitors and assessment
Company assessmentBroad incumbents
- ARS / Rescue Rooter: ARS/Rescue Rooter is a large multi-brand residential HVAC and plumbing services platform offering drain cleaning, sewer line repair, and water heater services. It is comparable to DrainMasters on services but operates at significantly larger scale across multiple states.
- Roto-Rooter: Roto-Rooter is the largest national drain cleaning and plumbing service franchise in the U.S., offering residential and commercial drain cleaning, hydro jetting, sewer camera inspection, and full plumbing repair — directly comparable services to DrainMasters but at vastly greater scale and brand reach.
Regional players
- Rite Way Heating, Cooling & Plumbing: Rite Way is a long-standing Tucson-area HVAC and plumbing service provider serving residential customers across Southern Arizona. It is a direct local competitor to DrainMasters in the same Tucson geography with overlapping plumbing and water heater offerings.
- Al Coronado Plumbing: Al Coronado Plumbing is a Tucson-based residential and commercial plumbing company offering drain cleaning, water heater, and general plumbing services. It competes with DrainMasters in the same local Tucson market with similar service offerings.
- Cool Water Plumbing & Drain: Cool Water Plumbing is an Arizona-based residential and commercial plumbing and drain service provider covering the Phoenix metro. It is comparable to DrainMasters as a local independent offering the same core plumbing and drain cleaning services.
- Robins Plumbing: Robins Plumbing is a Phoenix-area plumbing service company serving residential and commercial customers across the Phoenix metro with drain cleaning, water heater, and sewer services. It is a direct regional competitor to DrainMasters in the Phoenix half of its service area.
Direct peers
- Benjamin Franklin Plumbing: Benjamin Franklin Plumbing is a national plumbing franchise focused on punctuality, upfront pricing, and residential plumbing, drain cleaning, and water heater services. It competes head-on with DrainMasters in the same service categories and customer segment.
- Mr. Rooter Plumbing: Mr. Rooter is a national plumbing franchise offering residential and commercial drain cleaning, water heater service, and emergency plumbing with a similar full-service model to DrainMasters. Both compete for the same homeowner and commercial customers with comparable service menus.
Others
- Angi (Angie's List): Angi is a leading online home services marketplace that connects homeowners with local plumbers and drain cleaning pros. It is an adjacent ecosystem participant to DrainMasters because it controls a meaningful share of plumbing lead generation in the U.S. and influences how local plumbers acquire customers.
Emerging players
- Nu Flow Technologies: Nu Flow is a trenchless sewer and drain rehabilitation technology and services provider used by plumbing contractors. It is an adjacent/emerging peer to DrainMasters as it represents an alternative, less invasive technology to traditional sewer line replacement that local plumbers may adopt.
Market position
Strengths1 record
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
DRAINMASTERS social profiles
Digital presenceDRAINMASTERS compliance and trust
Trust signalCompliance1 record
DRAINMASTERS financial estimates
Financial estimateRevenue estimate
Valuation estimate
DRAINMASTERS leadership team
Management profileNumber of profiles
DRAINMASTERS funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
DRAINMASTERS M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about DRAINMASTERS
What does DRAINMASTERS do?
DrainMasters is a full-service residential and commercial plumbing contractor providing sewer and drain cleaning, water heater installation and repair, gas line installation and repair, backflow testing and repair, and general plumbing repairs. The company serves the Tucson and Phoenix metropolitan areas with 24/7 emergency availability and offers two annual maintenance subscription programs (Home Maintenance and Sewer Maintenance at $189/year). Services are delivered by licensed plumbing technicians (ROC #330595) using sewer camera video inspection and hydro jetter equipment.
Is DRAINMASTERS a public or private company?
DRAINMASTERS is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was DRAINMASTERS founded?
DRAINMASTERS was founded in 1992. It employs 11 to 50 people.
Where is DRAINMASTERS based?
DRAINMASTERS is headquartered in TUCSON, Arizona, United States, in the North America region.
How does DRAINMASTERS make money?
Six revenue lines are on record. Plumbing Repair Services are the primary driver. The others are water Heater Installation & Replacement, home Maintenance Program, sewer Maintenance Program, backflow Testing & Repair and gas Line Installation & Repair.
Who are DRAINMASTERS's main competitors?
Broad incumbents on record are ARS / Rescue Rooter and Roto-Rooter. Regional players are Rite Way Heating, Cooling & Plumbing, Al Coronado Plumbing, Cool Water Plumbing & Drain and Robins Plumbing. Direct peers are Benjamin Franklin Plumbing and Mr. Rooter Plumbing. Angi (Angie's List) is listed as an others. Nu Flow Technologies is listed as an emerging player.
Does DRAINMASTERS have an API?
No public API is recorded for DRAINMASTERS.
What industry is DRAINMASTERS in?
DRAINMASTERS's product category is Plumbing Services. Its primary akta.pro industry code is HSAOABAA, Drain Cleaning (Residential), with a secondary code of HSAOABAB, Drain Cleaning (Commercial/Industrial). Its NAICS code is 23822 and its SIC code is 7600.