Drogennotdienst in Berlin
Drogennotdienst in Berlin is a non-profit charitable organization providing free addiction counseling, opioid substitution treatment, psychosocial support, supported housing, and harm reduction services to people with dependencies, refugees, women, families, and nightlife participants across 15+ Berlin locations.
- Company typePrivate
- Founded-
- HeadquartersBerlin-Tiergarten, Germany
- Headcount1–10
- GTM typeB2C
- OfferingServices
What Drogennotdienst in Berlin does
Drogennotdienst – Notdienst für Suchtmittelgefährdete und -abhängige Berlin e.V. (Drogennotdienst – Emergency Service for People at Risk of and Addicted to Psychoactive Substances Berlin e.V.) is a registered non-profit charitable organization (gemeinnütziger Träger) headquartered at Genthiner Straße 48 in Berlin-Tiergarten, with a parallel gGmbH entity handling certain commercial activities such as donation accounts. The organization delivers a comprehensive continuum of addiction and social services to people with drug and medication dependencies, refugees and migrants with substance use issues, drug-consuming women and sex workers, families affected by addiction, and Berlin nightlife participants. Core service lines include Beratung und Reha (counseling and rehabilitation), Substitution und Psychosoziale Betreuung (opioid substitution and psychosocial care at AID clinics across Spandau, Friedrichshain, Lichtenberg, and Neukölln), Wohnen und Notübernachtung (supported housing and crisis overnight accommodation), Streetwork, Jugend- und Familienhilfe (youth and family assistance), and the gender-specific Frauentreff Olga center.
Underlying technology consists of standard digital counseling and outreach tools rather than a proprietary platform: the AmeliaBooking video consultation system, Freshchat live chat, and the Checkpoint S mobile app co-developed with Hochschule Merseburg, which supports substitution patients via consumption diary, treatment documentation, reminders, and mood tracking. The multilingual website (German, English, French, Arabic, Persian/Dari) and structured social media presence (Facebook, Instagram, YouTube) support outreach to Berlin's diverse populations.
The business model is non-commercial: all services are provided free of charge, with the organization funded primarily by public sources including the Bundesministerium des Inneren, the Berlin Senatsverwaltung für Stadtentwicklung und Wohnen, Bezirksamt Tempelhof-Schöneberg, Soziale Stadt / Städtebauförderung, and Quartiersmanagement, supplemented by tax-deductible donations. Service delivery is community-led through direct streetwork, peer-to-peer refugee outreach, and presence at nightlife venues via the SONAR harm reduction project, alongside 15+ brick-and-mortar locations spanning Berlin districts.
Drogennotdienst in Berlin firmographics
Firmographics- Name
- Drogennotdienst in Berlin
- Legal name
- Drogennotdienst – Notdienst für Suchtmittelgefährdete und -abhängige Berlin e.V.
- Website
- https://drogennotdienst.org
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Drogennotdienst in Berlin is a non-profit charitable organization providing free addiction counseling, opioid substitution treatment, psychosocial support, supported housing, and harm reduction services to people with dependencies, refugees, women, families, and nightlife participants across 15+ Berlin locations.
- Ownership category
- akta.pro rank
Drogennotdienst in Berlin industry classification
Industry- Product category
- Addiction Counseling and Support Services
- NAICS
- Outpatient Mental Health and Substance Abuse Centers (621420), Individual and Family Services (6241), Residential Mental Health and Substance Abuse Facilities (623220), Emergency and Other Relief Services (624230)
- SIC
- Services-Social Services (8300), Services-Health Services (8000)
- akta.pro primary industry
- Peer Support, Recovery Coaching & Sober Living Services (HLAFACAN)
- akta.pro secondary industries
- Medication-Assisted Treatment (MAT) & Opioid Treatment Programs (OTPs) (HLAFACAG), Outpatient Substance Use Disorder (SUD) Treatment Programs (HLAFABAD), Substance Use Disorder (SUD) & Addiction Teletherapy Platforms (HLALAEAD)
Keywords
Where Drogennotdienst in Berlin is headquartered
LocationHeadquarters
- HQ city
- Berlin-Tiergarten
- HQ country
- Germany
- HQ region
- Europe
Offices14 records
Markets served
Drogennotdienst in Berlin business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others
Revenue model
- Government Funding: As a non-profit addiction counseling organization (gGmbH with non-profit status), Drogennotdienst operates primarily through public funding from government bodies including federal ministries, state senates, and district offices. The organization also accepts donations from individuals and organizations.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
Drogennotdienst in Berlin product offering
Product offeringCore offering
Drogennotdienst delivers a comprehensive continuum of free addiction support services to people with drug dependencies and their families across Berlin. Offerings span counseling and rehabilitation referral, opioid substitution treatment and psychosocial care, supervised and emergency housing, streetwork outreach, work and qualification programs (tageswerkstatt), youth and family assistance (ESCAPE), women-specific support (Frauentreff Olga), nightlife harm reduction (SONAR), and the Checkpoint S treatment-tracking mobile app. Services are delivered through a network of AID and PSB sites across Berlin districts and via remote channels including video, phone, and live chat.
Product overview
Drogennotdienst in Berlin is a nonprofit social services organization providing a comprehensive range of addiction counseling and support services. The offering consists of core service programs (Beratung und Reha, Substitution und Psychosoziale Betreuung, Wohnen und Notübernachtung, Streetwork, Arbeit und Beschäftigung, Jugend- und Familienhilfe, and Frauentreff Olga) supported by specialized programs like SONAR for nightlife harm reduction, Checkpoint S app for treatment tracking, and PEER to PEER for refugee outreach. Services are delivered through multiple Berlin locations including AID facilities across districts, with initial consultations available via video, phone, or in-person booking.
Differentiator
Problem solved
Functional benefit
Products and services
- Beratung und Reha (Counseling and Rehabilitation) Counseling services for people with addiction and their families, covering all substance-related questions, with referral to appropriate care facilities including specialized alcohol and medication counseling, consumption reduction training, and the Drogennotdienst and LogIn counseling centers.
- Substitution und Psychosoziale Betreuung (Substitution and Psychosocial Support) Medical substitution treatment and psychosocial care for opioid-dependent individuals through AID clinics across Berlin districts (Spandau, Friedrichshain, Lichtenberg, Neukölln) and PSB sites (Genthiner Straße, Kaiser-Friedrich-Straße), including group programs and 'therapy instead of punishment' options.
- Wohnen und Notübernachtung (Housing and Emergency Accommodation) Supervised housing for people in substitution treatment and emergency overnight accommodation for homeless individuals with addiction, including the Krisenwohnung crisis apartment and supported housing sites (Berthelsdorfer Straße, Turmstraße, Genter Straße, Kottbusser Tor).
- Kontaktladen & Streetwork Outreach social work and low-threshold contact center services for people using substances, including street-based work in Tempelhof-Schöneberg district addressing usage conflicts.
- Arbeit und Beschäftigung (tageswerkstatt) Day workshop offering structured employment and qualification opportunities for people in substitution programs across kitchen/housekeeping, carpentry, creative workshop, bicycle workshop, and field service work areas.
- Jugend- und Familienhilfe (ESCAPE) Youth and family assistance supporting children, adolescents, and parents affected by addiction at ESCAPE locations on Czeminskistraße and Monumentenstraße.
- Frauentreff Olga Specialized services for drug-consuming women and sex workers, offering counseling, meals, showers, medical assistance, neighborhood support, and streetwork.
- SONAR – Safer Nightlife Berlin Nightlife and party drug harm reduction project providing individual counseling on party drugs, safer use information, and on-site presence with information stands at Berlin's party scene, including SONAR ClubTALKS at partner venues.
- Checkpoint S Mobile App Mobile application co-developed with Hochschule Merseburg to support substitution patients in their treatment, providing consumption diary functionality, treatment documentation, reminders, and mood tracking to facilitate communication with treating physicians and social workers.
- PEER to PEER (Peer Project for Refugees) Peer-led multilingual addiction support project for refugees and migrants, providing language-accessible guidance, navigation of the Berlin help system, and bridge services in multiple languages.
- Contraddict Training Program Training program for substituted individuals to help control concurrent substance use (Beikonsum), offered as individual or group training within psychosocial support.
- Gaia Teen Parent Group Parent group for substituted parents, part of psychosocial support, addressing family life, parenting challenges, school topics, substance use, and youth protection laws.
- Erstberatung (Initial Consultation via Video, Phone, or In-Person) Initial consultation services available via video call, telephone, or in-person at the Bülowstraße location, booked through the online appointment system (AmeliaBooking).
Companies that use Drogennotdienst in Berlin
Customer profileNamed customers4 records
Segments6 records
Ideal customer profiles6 records
Drogennotdienst in Berlin technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
Drogennotdienst in Berlin partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered minor and core.
- FixpunktminorPartner organization in the Berlin harm reduction network, collaborating on shared advocacy and service coordination for drug user health.
- Hochschule MerseburgcoreUniversity collaborated on development of Checkpoint S app for substitution patients, bringing academic expertise to create treatment support tools. University had previously developed a Crystal Meth app, and this project directly involves clients and practitioners in development.
- Deutsche AIDS-HilfeminorNational AIDS and HIV organization partnering on memorial events and shared advocacy for affected communities.
- Berliner AIDS-Hilfe e.V.minorBerlin-specific AIDS organization collaborating on commemorations and community health initiatives.
- BerLUNminorBerlin organization participating in joint memorial events and advocacy efforts.
- jesberlinminorBerlin organization for youth welfare and addiction services participating in collaborative advocacy.
- Stigma e.V.minorNon-profit organization collaborating on events such as readings about drug use and street-based life experiences, including joint project at Frauentreff Olga.
- Club :// about blankminorBerlin nightclub venue hosting SONAR ClubTALKS harm reduction discussions, providing space for nightlife-focused health education.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
Drogennotdienst in Berlin competitors and assessment
Company assessmentDirect peers
- Fixpunkt e.V. Berlin-based non-profit operating low-threshold drug help centers, mobile AIDS/STI services, and consumption rooms. Directly comparable to Drogennotdienst as a Berlin harm-reduction and substitution-support organization and an existing collaboration partner.
- Vista gGmbH: Berlin addiction services non-profit providing counseling, substitution support, and psychosocial care across the city. Closely aligned in scope (substitution, ambulatory care, low-threshold services) and Berlin-specific funder base.
- Suchthilfe gGmbH: Berlin-headquartered addiction services operator running counseling centers, substitution programs, and housing across multiple districts. Directly comparable operating model and service portfolio.
- Lilith e.V. Berlin non-profit supporting women with addiction and sex work involvement. Directly comparable to Drogennotdienst's Frauentreff Olga and Overlap on women's-specific harm reduction services.
Regional players
- Condrobs e.V. Munich-headquartered non-profit providing addiction counseling, substitution, housing, and youth services across Bavaria. Comparable operating model and program mix but in a different geographic market.
Broad incumbents
- Caritas Suchthilfe (Deutscher Caritasverband): National Catholic welfare federation operating a large network of addiction counseling, substitution, and rehabilitation services. Comparable in service breadth but as part of a much larger social-services portfolio rather than SUD specialization.
- Diakonie Suchthilfe: Protestant welfare federation running addiction services nationally. Overlapping service offerings (counseling, substitution, housing) but embedded in a broader social welfare portfolio.
Others
- Deutsche AIDS-Hilfe: National HIV/AIDS non-profit addressing drug user health among overlapping populations. Comparable in harm-reduction advocacy and a current Drogennotdienst partner, but not a direct clinical service competitor.
Emerging players
- JES Bundesverband (Junkies, Ehemalige, Substituierte): German self-help organization for current and former drug users and people in substitution treatment. Comparable mission and constituency but focused on advocacy and peer support rather than clinical service delivery.
- Suchtambulanz Charité Mitte: Academic outpatient addiction clinic at Charité Berlin providing specialized SUD treatment including substitution. Comparable on substitution/psychosocial care but anchored in a hospital setting rather than community outreach.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Drogennotdienst in Berlin social profiles
Digital presenceDrogennotdienst in Berlin financial estimates
Financial estimateRevenue estimate
Valuation estimate
Drogennotdienst in Berlin leadership team
Management profileNumber of profiles
Drogennotdienst in Berlin funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Drogennotdienst in Berlin M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Drogennotdienst in Berlin
What does Drogennotdienst in Berlin do?
Drogennotdienst delivers a comprehensive continuum of free addiction support services to people with drug dependencies and their families across Berlin. Offerings span counseling and rehabilitation referral, opioid substitution treatment and psychosocial care, supervised and emergency housing, streetwork outreach, work and qualification programs (tageswerkstatt), youth and family assistance (ESCAPE), women-specific support (Frauentreff Olga), nightlife harm reduction (SONAR), and the Checkpoint S treatment-tracking mobile app. Services are delivered through a network of AID and PSB sites across Berlin districts and via remote channels including video, phone, and live chat.
Is Drogennotdienst in Berlin a public or private company?
Drogennotdienst in Berlin is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Drogennotdienst in Berlin founded?
Drogennotdienst in Berlin was founded in -1. It employs 1 to 10 people.
Where is Drogennotdienst in Berlin based?
Drogennotdienst in Berlin is headquartered in Berlin-Tiergarten, Germany, in the Europe region.
How does Drogennotdienst in Berlin make money?
One revenue line is on record: government Funding.
Who are Drogennotdienst in Berlin's main competitors?
Direct peers on record are Fixpunkt e.V., Vista gGmbH, Suchthilfe gGmbH and Lilith e.V.. Condrobs e.V. is listed as a regional player. Broad incumbents are Caritas Suchthilfe (Deutscher Caritasverband) and Diakonie Suchthilfe. Deutsche AIDS-Hilfe is listed as an others. Emerging players are JES Bundesverband (Junkies, Ehemalige, Substituierte) and Suchtambulanz Charité Mitte.
Does Drogennotdienst in Berlin have an API?
No public API is recorded for Drogennotdienst in Berlin.
What industry is Drogennotdienst in Berlin in?
Drogennotdienst in Berlin's product category is Addiction Counseling and Support Services. Its primary akta.pro industry code is HLAFACAN, Peer Support, Recovery Coaching & Sober Living Services, with a secondary code of HLAFACAG, Medication-Assisted Treatment (MAT) & Opioid Treatment Programs (OTPs). Its NAICS code is 621420 and its SIC code is 8300.