DUNKIN' UK
DUNKIN' UK operates a 28-store franchise of the global Dunkin' coffee and donut brand across London and regional UK cities, selling 100% Arabica coffee and hand-finished daily donuts to mass-market consumers via physical stores, aggregator delivery, and a 2026-launched loyalty app.
- Company typePublic
- Founded1950
- HeadquartersLondon, United Kingdom
- Headcount11–50
- GTM typeB2C
- OfferingServices
What DUNKIN' UK does
DUNKIN' UK is the UK franchise operation of the global Dunkin' coffee and donut brand, trading as a single-brand retail chain under DD IP Holder LLC, which sits within the Inspire Brands portfolio (Dunkin' Brands Group was acquired by Inspire Brands in 2020). The UK business operates 28 physical stores across London and regional cities including Derby and Hull, with a stated focus on London densification and ongoing geographic expansion. Its core product set is narrow and focused: 100% Arabica coffee (espresso-based hot drinks, filter, cold brew) and hand-finished donuts produced daily in-store, alongside bakery items, Munchkins, cold beverages, branded merchandise, and physical/digital gift cards. Unit pricing is positioned at the mass-market end (£2 small espresso-based drinks, £10 for six donuts, £15 for a dozen), supplemented by recurring limited-time offers such as DUNKIN' Dozen Day on the 12th of each month and app-only promotions.
Revenue is generated through four channels: direct in-store retail sales, third-party on-demand delivery commissions via Uber Eats, Deliveroo, and Just Eat, scheduled nationwide delivery via DPD Local from the DUNKIN' website, and ancillary merchandise and gift card sales. The 2026 launch of the DUNKIN' Rewards App — offering 5 points per £1 spent, a free signup drink, and exclusive in-app deals — adds a formal digital loyalty layer to a previously promotion-driven customer relationship. The customer base is predominantly individual retail consumers (general consumers as the primary segment, with students, office workers, event planners, and delivery customers as secondary personas). A 20% verified-student discount and tiered value deals (Monday Mornings large-for-small, seasonal LTOs) structure the price-discrimination and traffic-driving mechanics. Co-branded product partnerships with Nutella, Perfect Ted, and Red Bull indicate a deliberate move into adjacent beverage occasions (matcha, energy, hazelnut spreads) beyond the legacy coffee-and-donut anchor.
DUNKIN' UK firmographics
Firmographics- Name
- DUNKIN' UK
- Legal name
- DD IP Holder LLC
- Website
- https://dunkin.co.uk
- Company type
- Public
- Founded year
- 1950
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- DUNKIN' UK operates a 28-store franchise of the global Dunkin' coffee and donut brand across London and regional UK cities, selling 100% Arabica coffee and hand-finished daily donuts to mass-market consumers via physical stores, aggregator delivery, and a 2026-launched loyalty app.
- Ownership category
- akta.pro rank
DUNKIN' UK industry classification
Industry- Product category
- Coffee and Donut Quick-Service Retail
- NAICS
- Specialty Food Retailers (4452)
- SIC
- Retail-Eating & Drinking Places (5810)
- akta.pro primary industry
- Donut Shops (THAFAGAE)
- akta.pro secondary industry
- Online Bakery & Desserts Delivery (CRAHAIAK)
Keywords
Where DUNKIN' UK is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices5 records
Markets served
DUNKIN' UK business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Supply Chain, Operations, Marketing or Sales, Infrastructure, Technology or R&D
Revenue model
- Retail store sales: Physical store sales of coffee, donuts, bakery items, and beverages directly to consumers
- Third-party delivery partnerships: Commission-based revenue through Uber Eats, Deliveroo, and Just Eat delivery partnerships
- Gift cards: Physical and digital gift cards sold online and in-store, valid for 1 year
- Merchandise sales: Reusable merchandise including beverage containers for hot/cold drinks
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | £2 Coffee deal - small espresso-based drinks |
| Unit Pricing | Pay-as-you-go | DUNKIN' DOZEN DAY - 12 donuts for £12 on the 12th |
| Unit Pricing | Pay-as-you-go | Standard donut pricing - 6 for £10, 12 for £15 |
| Subscription | Monthly | Student discount - 20% off |
| Unit Pricing | Pay-as-you-go | Monday Mornings - Large drink for small price |
| Transaction based/ take rate | Pay-as-you-go | Scheduled delivery pricing |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels5 records
DUNKIN' UK product offering
Product offeringCore offering
DUNKIN' UK operates a chain of 28 retail coffee and donut shops across the United Kingdom, selling 100% Arabica Fair Trade espresso-based hot and cold beverages, hand-finished donuts produced daily, Munchkins, bakery items, branded merchandise and gift cards. The business is supported by a mobile loyalty app, an e-commerce site with nationwide scheduled delivery via DPD Local, and on-demand delivery partnerships with Uber Eats, Deliveroo and Just Eat.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- Over 2 billion cups of coffee served annually worldwide
- +1 more outcomes
Companies that use DUNKIN' UK
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles4 records
DUNKIN' UK technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
Feature3 records
DUNKIN' UK partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered major and core.
- Perfect TedmajorMatcha supplier for Matcha Moments collection. Ceremonial grade matcha from Perfect Ted used in iced matcha and frappe beverages.
- NutellamajorProduct partnership for Hazelnut Season limited-time offerings including Nutty Monster, Nuttin' But Hazel, Hazelnut Pie donuts, and Hazelnut Hot Chocolate/Iced Chocolate/Frappe beverages prepared with Nutella.
- Red BullmajorPartnership for Red Bull Infusions including Original X Strawberry, Watermelon X Lemon, and Tropical X Passionfruit variants served as full cans over ice.
- Uber EatscoreOn-demand delivery partnership allowing customers to order DUNKIN' products for same-day delivery through the Uber Eats platform.
- DeliveroocoreOn-demand delivery partnership for same-day donut and coffee delivery to customers via Deliveroo riders.
- Just EatcoreOn-demand delivery partnership enabling customers to order DUNKIN' products through the Just Eat platform for home delivery.
- DPD LocalcoreScheduled delivery partner for UK-wide donut delivery. Enables nationwide delivery Tuesday-Sunday with weekday pricing from £4.95 and weekend from £6.95.
- Fair TradeDUNKIN' coffee is sourced as Fair Trade, with 100% Arabica espresso beans used in all espresso-based beverages.
Scale indicators4 records
Recent moves12 records
Expansion highlights5 records
DUNKIN' UK competitors and assessment
Company assessmentBroad incumbents
- Pret a Manger: UK high-street coffee and food chain with ~600 UK stores. Comparable as a daily coffee + food destination for commuters and office workers, with similar price/value positioning.
- Costa Coffee: UK's largest coffee chain with ~2,000+ stores. Comparable as the dominant UK coffee destination, including a strong food/dessert menu; competes directly for morning coffee and treat occasions.
- Caffè Nero: Italian-style coffee chain with ~600 UK stores. Comparable as a coffee-led high-street incumbent competing for the same everyday coffee, pastry, and lunch occasions.
- Greggs: UK's leading bakery-on-the-go chain with 2,000+ stores. Comparable as a high-frequency, value-led food-on-the-go brand targeting similar everyday breakfast/snack occasions as DUNKIN' UK.
- Starbucks: Global coffee incumbent with ~1,000 UK stores. Comparable as a premium everyday coffee and snack destination; competes for the same daily treat and coffee occasions.
Direct peers
- Tim Hortons: Canadian-origin coffee and donut chain expanding in the UK. Directly comparable business model and product mix as a North American donut/coffee brand entering UK retail.
- Krispy Kreme: Global donut and coffee chain with direct UK retail presence. Closest comparable: identical product-mix (donuts + brewed coffee), similar QSR-style retail format, similar international franchise model.
Regional players
- Gail's Bakery: UK premium bakery chain with ~150 London-focused stores. Comparable as a coffee + bakery brand in the UK premium segment with similar café-style retail format, though price point sits well above DUNKIN'.
Emerging players
- Cinnabon: Global bakery chain specialising in cinnamon rolls and sweet treats. Comparable as a sweet-treat-focused bakery brand with similar impulse-purchase occasion, though limited UK retail footprint.
- Joe & The Juice: Scandinavian coffee and juice chain with growing UK urban presence. Comparable as a younger, design-led coffee and lifestyle brand targeting similar urban professional demographics.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
DUNKIN' UK social profiles
Digital presenceDUNKIN' UK financial estimates
Financial estimateRevenue estimate
Valuation estimate
DUNKIN' UK leadership team
Management profileNumber of profiles
Profiles1 record
DUNKIN' UK funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
DUNKIN' UK M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about DUNKIN' UK
What does DUNKIN' UK do?
DUNKIN' UK operates a chain of 28 retail coffee and donut shops across the United Kingdom, selling 100% Arabica Fair Trade espresso-based hot and cold beverages, hand-finished donuts produced daily, Munchkins, bakery items, branded merchandise and gift cards. The business is supported by a mobile loyalty app, an e-commerce site with nationwide scheduled delivery via DPD Local, and on-demand delivery partnerships with Uber Eats, Deliveroo and Just Eat.
Is DUNKIN' UK a public or private company?
DUNKIN' UK is a public company. It is classified as corporate owned and is currently operating.
When was DUNKIN' UK founded?
DUNKIN' UK was founded in 1950. It employs 11 to 50 people.
Where is DUNKIN' UK based?
DUNKIN' UK is headquartered in London, United Kingdom, in the Europe region.
How does DUNKIN' UK make money?
Four revenue lines are on record. Retail store sales are the primary driver. The others are third-party delivery partnerships, gift cards and merchandise sales.
Who are DUNKIN' UK's main competitors?
Broad incumbents on record are Pret a Manger, Costa Coffee, Caffè Nero, Greggs and Starbucks. Direct peers are Tim Hortons and Krispy Kreme. Gail's Bakery is listed as a regional player. Emerging players are Cinnabon and Joe & The Juice.
Does DUNKIN' UK have an API?
No public API is recorded for DUNKIN' UK.
What industry is DUNKIN' UK in?
DUNKIN' UK's product category is Coffee and Donut Quick-Service Retail. Its primary akta.pro industry code is THAFAGAE, Donut Shops, with a secondary code of CRAHAIAK, Online Bakery & Desserts Delivery. Its NAICS code is 4452 and its SIC code is 5810.