Uber Eats
- Company typePublic
- Founded2014
- HeadquartersSan Francisco, United States
- Headcount101–250
- GTM typeB2B and B2C
- OfferingDigital Commerce or Content
Uber Eats firmographics
Firmographics- Name
- Uber Eats
- Legal name
- Uber Technologies Inc.
- Website
- https://ubereats.com
- Company type
- Public
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Ownership category
- akta.pro rank
Uber Eats industry classification
Industry- Product category
- Online Food & Grocery Delivery Marketplace
- akta.pro primary industry
- Restaurant Meal & Prepared Food Delivery (CRAFAFAB)
- akta.pro secondary industry
- Restaurant Meal Delivery Platforms & Aggregators (AFAIAMAA)
Keywords
Where Uber Eats is headquartered
LocationHeadquarters
- HQ city
- San Francisco
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Uber Eats business model
Business model- GTM type
- B2B and B2C
- Offering type
- Digital Commerce or Content
- Cost components
- Operations, Technology or R&D, Marketing or Sales, Personnel, Infrastructure
Revenue model
- Restaurant Commissions: Uber Eats charges restaurants a commission fee of 15-30% per order for access to the delivery marketplace and customer acquisition.
- Delivery and Service Fees: Customers pay delivery fees and service fees for each order placed through the platform.
- Uber One Subscription: The Uber One paid subscription program includes food delivery benefits such as $0 delivery fee on eligible orders, providing recurring revenue and customer retention.
- In-App Advertising: Restaurants and brands can purchase advertising placements within the Uber Eats app to increase visibility and drive orders.
- Grocery and Retail Delivery: Uber Eats has expanded beyond restaurant food to grocery, beauty, and general merchandise delivery, adding new revenue streams through partnerships with retailers including Ahold Delhaize, Ulta Beauty, and Ace Hardware.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Uber One subscription provides $0 delivery fee on eligible orders plus additional ride and restaurant benefits. |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels6 records
Uber Eats product offering
Product offeringCore offering
Uber Eats is a multi-sided online marketplace that connects consumers with restaurants, grocery stores, and retail shops for on-demand delivery of food and goods. The platform operates through mobile apps (iOS and Android), a responsive website, and voice-assistant integrations, and spans 500+ cities across 37 countries. Revenue is generated through restaurant commissions (15–30% per order), consumer delivery and service fees, the Uber One subscription program, in-app advertising, and an expanding footprint in grocery, retail, beauty, and hardware delivery.
Product overview
Uber Eats operates as a multi-category delivery platform offering food, grocery, and retail delivery through a unified mobile app and website. The core Uber Eats Platform connects consumers with 500+ cities globally, while the Uber One subscription provides $0 delivery fee benefits. The platform has expanded from restaurant-only delivery to include grocery delivery (partnered with Ahold Delhaize, Save A Lot) and retail delivery (partnered with Ace Hardware, Ulta Beauty, Best Buy, and others). Key product modules include Group Ordering with Bill Splitting, Uber Eats Returns Service (courier-based returns), and Autonomous Robot Delivery. Uber for Business provides enterprise meal solutions. Postmates was merged into the platform post-acquisition, expanding North American coverage. The platform also integrates with Amazon Alexa+ for voice ordering.
Differentiator
Problem solved
Functional benefit
Products and services
- Uber Eats Platform (Food Delivery) Core on-demand restaurant food delivery marketplace available on iOS, Android, and the web. Connects individual consumers with local restaurants across 500+ cities and 37 countries, with real-time tracking, scheduled and pickup options, and contactless delivery.
- Grocery Delivery On-demand grocery delivery from partnered supermarket chains including Ahold Delhaize brands (Food Lion, Giant Food, Hannaford, Stop & Shop, The GIANT Company), Save A Lot, and Waitrose. Supports SNAP/EBT payments through Forage integration.
- Uber Eats Retail Delivery On-demand and scheduled delivery of non-food retail products from partnered merchants including sporting goods (Academy Sports + Outdoors, Dick's Sporting Goods), office supplies (FedEx Office), beauty and skincare (Ulta Beauty, Kiehl's), art materials (Blick Art Materials), pet supplies (Petco, Choice Pet, Pet Food Express), and home improvement (Ace Hardware). Available via Uber Eats, Uber, and Postmates apps.
- Uber One Paid monthly subscription program offering $0 delivery fee on eligible orders from restaurants and retailers, plus ride discounts and rewards across Uber's ride-hailing and delivery ecosystem. Drives customer retention and recurring revenue.
- Uber for Business (Eats) Enterprise meal solutions product enabling companies to provide employee meal programs, client entertainment, meal vouchers, and gift cards through Uber Eats. Streamlines corporate ordering and expense management.
- Uber Eats Returns Service First-of-its-kind courier-based return service for retail items purchased through the app. Couriers pick up items at the consumer's location and instant refunds are processed upon pickup for items $20 or more. Available at over 1,000 retail locations including Best Buy, Dick's Sporting Goods, Pet Food Express, Pacsun, and Petco.
- Uber Eats for Merchants Restaurant and retailer management portal that lets merchants manage menu/inventory, pricing, operations, and orders on the Uber Eats marketplace. Drives demand, customer visibility, and self-serve onboarding via merchants.ubereats.com.
Quantifiable outcome
- Delivery gross bookings exceeded $100 billion annual run-rate with 26% year-over-year growth
- +4 more outcomes
Companies that use Uber Eats
Customer profileNamed customers12 records
Segments4 records
Ideal customer profiles3 records
Uber Eats technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration30 records
AI capability7 records
Feature1 record
Uber Eats partnerships and signals
Strategic signalPartnerships
24 partnerships are on record, tiered core, minor and flagship.
- Academy Sports + OutdoorscoreUber Eats announced new retail delivery partnerships expanding beyond traditional food into categories including sporting goods. Academy Sports + Outdoors joined the platform alongside FedEx Office, Kiehl's, Blick Art Materials, and Choice Pet.
- FedEx OfficecoreFedEx Office partnered with Uber Eats enabling customers to order office supplies through the platform. Part of Uber Eats' expansion into retail categories beyond food delivery.
- Kiehl'scoreKiehl's joined Uber Eats as part of the platform's expansion into beauty and skincare products, enabling on-demand delivery of the brand's products.
- Blick Art MaterialscoreBlick Art Materials partnered with Uber Eats for art supplies delivery, expanding the platform's retail offerings beyond food to include creative and artistic products.
- Choice PetcoreChoice Pet joined Uber Eats enabling pet supply delivery through the platform, part of the expansion into pet retail and everyday product categories.
- WaitrosecoreWaitrose extended on-demand grocery delivery hours across over 50 stores in England and Scotland through partnerships with Deliveroo, Uber Eats, and Just Eat during the World Cup. Most participating stores operated until midnight and some ran around the clock.
- AvridecoreAvride's self-driving delivery robots launched in Arlington, Virginia's Rosslyn-Ballston corridor on June 17, 2026, through a partnership with Uber Eats. The robots navigate using cameras and LiDAR at a maximum speed of 5 mph, can hold up to six large pizzas and five 1.5-liter bottles, and are programmed to wait in apartment building lobbies for up to 10 minutes. Avride also produces self-driving cars and operates robo-delivery services in Austin, Dallas, Jersey City, and Philadelphia.
- Save A LotcoreSave A Lot expanded eCommerce partnerships with Uber Eats to enable grocery delivery from hundreds of locations. The partnership also includes SNAP EBT payment support through Uber's partnership with Forage.
- ForagecoreForage provides SNAP/EBT payment infrastructure enabling Uber Eats to support government benefit payments for grocery delivery orders. Forage has raised $40 million Series B funding and targets one million families by end of 2026.
- Gluten Free T's KitchenminorGluten Free T's Kitchen, the first gluten-free certified restaurant in Asia by GFCO, partnered with Uber Eats for delivery services starting June 1, 2026. The restaurant opened its Harajuku branch in Tokyo on April 3, 2026.
- Happy Belly Food GroupflagshipHappy Belly Food Group Inc. announced a multi-year exclusive national partnership with Uber Eats Canada, making Uber Eats its exclusive third-party delivery marketplace partner across all corporate and franchised restaurant locations in Canada. The agreement provides dedicated national account management, competitive commercial pricing terms, and streamlined operational support.
- Hungry JacksflagshipHungry Jacks signed an exclusive multi-year partnership with Uber Eats, making it the fast food chain's sole third-party delivery partner in Australia starting May 21, 2026. Uber Eats will also power Hungry Jack's owned delivery channel as part of the agreement designed to support the chain's next phase of delivery growth.
- Banana TreecoreAward-winning Southeast Asian restaurant group Banana Tree launched a nationwide partnership with Uber Eats, now fully operational across all UK locations. The partnership enables the company to scale its delivery proposition and reach a broader customer base, addressing growing consumer demand for high-quality, fresh food delivered conveniently.
- HannafordcoreHannaford Supermarkets integrated Uber Eats into their grocery delivery options as part of their broader strategy to provide on-demand grocery delivery services, including Hannaford To-Go.
- Ulta BeautyflagshipUlta Beauty partnered with Uber Eats to enable same-day delivery of beauty and wellness products from over 1,500 stores in the U.S. The partnership gives shoppers access to thousands of products from more than 600 brands through Uber Eats, expanding Ulta's omnichannel fulfillment capabilities. Launch timing was positioned ahead of Mother's Day gifting traffic.
- WoltminorUber Eats entered Finland as a direct competitor to Wolt, which dominates the Finnish market after Foodora's exit. Both companies face significant legal challenges following a May 2025 ruling that delivery couriers should be classified as employees rather than independent contractors.
- Ahold Delhaize USAflagshipAhold Delhaize USA expanded partnership with Uber Eats to bring on-demand grocery delivery to customers across nearly 2,000 stores operated by Food Lion, Giant Food, The GIANT Company, Hannaford, and Stop & Shop in the Northeast and Mid-Atlantic. The partnership leverages Uber Direct's courier network, integrates SNAP/EBT payment support through Uber's partnership with Forage, and includes a launch promotion offering $0 delivery fees on first orders.
- Coco RoboticscoreCoco Robotics expanded its autonomous sidewalk robot delivery service to downtown San Jose, California in partnership with Uber Eats, marking the company's Bay Area debut. The zero-emission last-mile delivery service has completed over 500,000 autonomous deliveries across major U.S. cities including Los Angeles, Chicago, Jersey City, and Miami, and is scaling toward thousands of robots globally.
- Ace HardwareflagshipAce Hardware partnered with Uber Eats to make over 3,700 store locations across all 50 U.S. states available on the platform for on-demand and scheduled delivery of hardware, gardening, and home repair supplies. The partnership combines Ace Hardware's store footprint with Uber's delivery network as part of Uber Eats' expansion beyond restaurant orders into retail segments.
- Mitre 10minorMitre 10 struck a delivery deal with DoorDash after being prevented from expanding its trial with Uber Eats due to Bunnings' exclusive deal with Uber Eats. Mitre 10 initially had a trial with Uber Eats but was told the platform had signed an exclusive deal with Bunnings.
- Starship TechnologiescoreStarship Technologies deployment robots partner with Uber Eats, Just Eat, Co-op, and Tesco across UK cities including Milton Keynes, Northampton, Cambridge, Leeds, Wakefield, Greater Manchester, and Sheffield since 2018. The six-wheeled robots travel at approximately 3.7 to 4 mph using sensors and AI technology, offering lower environmental impact compared to traditional delivery vehicles.
- WagamamacorePan-Asian restaurant chain wagamama launched on Uber Eats UK, marking its first new delivery partnership in ten years, with demand for the brand on the app more than doubling last year. The nationwide rollout aims to expand the chain's delivery reach across the UK.
- Amazon Alexa+coreAmazon's Alexa+ AI assistant integrates with Uber Eats enabling conversational food ordering through natural dialogue on Echo Show devices. Users can browse, modify orders, switch items, and change quantities mid-conversation. The feature is rolling out to Alexa+ subscribers and syncs previous orders automatically.
- Serve RoboticscoreServe Robotics has expanded its sidewalk robot fleet from roughly 100 units to 2,000 robots across 44 U.S. cities and 14 states, partnering with Uber Eats and DoorDash for autonomous delivery. The company diversified into healthcare robotics through the acquisition of Diligent Robotics.
Scale indicators7 records
Recent moves13 records
Expansion highlights6 records
Uber Eats competitors and assessment
Company assessmentDirect peers
- DoorDash: DoorDash is the largest US food delivery platform and Uber Eats' primary direct competitor. Both operate three-sided marketplaces connecting consumers, restaurants, and couriers with similar commission-based revenue models and ongoing competition for merchant exclusivity.
- Just Eat Takeaway.com: Just Eat Takeaway is a leading European food delivery aggregator operating across the UK, Germany, and other European markets. It directly competes with Uber Eats in the UK (where it has partnered with Waitrose alongside Uber Eats) and other geographies.
- Deliveroo: Deliveroo is a major UK and European food delivery platform with similar three-sided marketplace dynamics. It competes directly with Uber Eats in the UK, including through shared partnerships with grocers like Waitrose during World Cup coverage.
- Grubhub: Grubhub is a US food delivery platform acquired by Wonder Group. It competes directly with Uber Eats in the US restaurant delivery market with a similar marketplace business model and courier logistics network.
- Wolt (DoorDash subsidiary): Wolt is a DoorDash-owned delivery platform dominant in Finland and the Nordics, where Uber Eats is now expanding. It offers a near-identical marketplace product to Uber Eats in the same target geographies, making it a direct head-to-head competitor in new market entries.
Broad incumbents
- Meituan: Meituan is the dominant China-based super-app for food delivery, local services, and broader on-demand commerce. While operating primarily in China and not directly competing with Uber Eats in the same geographies, it represents the leading global benchmark for scaled multi-category delivery marketplace economics.
- Instacart: Instacart is the leading North American grocery delivery platform, now with advertising and restaurant delivery expansion. It overlaps with Uber Eats' grocery delivery ambitions (Ahold Delhaize, Save A Lot) and competes for the same retailer partnerships and consumer occasions.
Emerging players
- Zomato: Zomato is a leading Indian food delivery and restaurant discovery platform with a comparable three-sided marketplace model. While operating primarily in India and adjacent markets, it shares core marketplace mechanics with Uber Eats and serves as a comparable in public-market delivery benchmarks.
- Swiggy: Swiggy is a major Indian food and grocery delivery platform operating a similar multi-vertical delivery marketplace to Uber Eats, including Instamart for quick commerce. While geographic overlap is limited, business model and category breadth are directly comparable.
Regional players
- Skip The Dishes (Just Eat subsidiary): Skip The Dishes is Just Eat's Canadian food delivery platform. It is a directly comparable marketplace in Canada (where Uber Eats also operates) and represents direct competition for Canadian restaurant partnerships like Happy Belly Food Group.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Uber Eats social profiles
Digital presenceUber Eats financial estimates
Financial estimateRevenue estimate
Valuation estimate
Uber Eats leadership team
Management profileNumber of profiles
Profiles5 records
Uber Eats funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Uber Eats M&A and investment
M&A and investmentM&A3 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Uber Eats
What does Uber Eats do?
Uber Eats is a multi-sided online marketplace that connects consumers with restaurants, grocery stores, and retail shops for on-demand delivery of food and goods. The platform operates through mobile apps (iOS and Android), a responsive website, and voice-assistant integrations, and spans 500+ cities across 37 countries. Revenue is generated through restaurant commissions (15–30% per order), consumer delivery and service fees, the Uber One subscription program, in-app advertising, and an expanding footprint in grocery, retail, beauty, and hardware delivery.
Is Uber Eats a public or private company?
Uber Eats is a public company. It is classified as public and is currently operating.
When was Uber Eats founded?
Uber Eats was founded in 2014. It employs 101 to 250 people.
Where is Uber Eats based?
Uber Eats is headquartered in San Francisco, United States, in the North America region.
How does Uber Eats make money?
Five revenue lines are on record. Restaurant Commissions are the primary driver. The others are delivery and Service Fees, uber One Subscription, in-App Advertising and grocery and Retail Delivery.
Who are Uber Eats's main competitors?
Direct peers on record are DoorDash, Just Eat Takeaway.com, Deliveroo, Grubhub and Wolt (DoorDash subsidiary). Broad incumbents are Meituan and Instacart. Emerging players are Zomato and Swiggy. Skip The Dishes (Just Eat subsidiary) is listed as a regional player.
Does Uber Eats have an API?
No public API is recorded for Uber Eats.
What industry is Uber Eats in?
Uber Eats's product category is Online Food & Grocery Delivery Marketplace. Its primary akta.pro industry code is CRAFAFAB, Restaurant Meal & Prepared Food Delivery, with a secondary code of AFAIAMAA, Restaurant Meal Delivery Platforms & Aggregators.