East Valley Animal Hospital

What East Valley Animal Hospital does

East Valley Animal Hospital (EVAH) is an independent, single-location veterinary clinic founded in 2010 and headquartered at 81 W Guadalupe Rd, Suite 105, Gilbert, Arizona. The practice provides comprehensive small-animal medical services to pet owners in Gilbert, Mesa, and surrounding Arizona communities, including wellness exams, vaccinations, urgent and emergency care, dental procedures, surgery, in-house diagnostics (blood work, ultrasound, thermal imaging), and specialized rehabilitation services (water treadmill, cold laser therapy, electric stimulation, therapeutic ultrasound). The facility was comprehensively renovated in 2022, adding a physical therapy suite, an isolation ward, and a comfort room for end-of-life care.

Operationally, EVAH differentiates through Fear-Free Certified handling methodology and a recently expanded equipment base. Revenue is generated primarily through professional service fees for medical and surgical procedures, supplemented by subscription-based Pet Wellness Plans that bundle preventive care for enrolled pets, and an integrated online pharmacy via Covetrus for home delivery of medications and preventatives. The clinic uses Weave for online appointment scheduling and accepts CareCredit and Scratchpay financing to reduce customer friction on larger bills. The practice is physician-owned and led by Dr. Mafara, whose 13+ year tenure and patient loyalty (multiple customers followed him across three prior locations) form the core of its relational retention. All customer engagement — marketing, scheduling, and care delivery — is conducted direct-to-consumer through the company website, local SEO, social media (Facebook, Twitter, Instagram), and community blog content; no mobile app, API, or AI capabilities are present.

Name

East Valley Animal Hospital

Legal name

East Valley Animal Hospital

Website

https://eastvalleyanimal.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

East Valley Animal Hospital is an independent, Fear-Free Certified veterinary clinic in Gilbert, Arizona, founded in 2010, serving pet owners in Gilbert and Mesa with full-service medical, surgical, emergency, and physical therapy care plus wellness plan subscriptions and online pharmacy delivery.

Ownership category

akta.pro rank

Product category

Veterinary Services

NAICS

Veterinary Services (541940)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

General Practice Veterinary Clinics (Wellness & Primary Care) (HLAMAAAA)

akta.pro secondary industries

Urgent Care Veterinary Clinics (Non-ER) (HLAMAAAD), Veterinary Imaging, Surgery & Specialty Referral Centers (AFAEANAG)

Keywords

• Veterinary clinic services
• Pet healthcare
• Animal hospital care
• Veterinary diagnostics
• Pet wellness plans

Headquarters

HQ city

Gilbert

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Veterinary Medical Services: Comprehensive veterinary care including wellness exams, vaccinations, urgent care, emergency services, dental care, and surgical procedures. Revenue generated through service fees, office visits, and medical procedures.
2. Pet Wellness Plans: Subscription-based wellness membership programs that provide ongoing preventive care, routine checkups, and vaccinations for enrolled pets.
3. Online Pharmacy: Home delivery pharmacy services for pet medications, parasite prevention, and health products through Covetrus pharmacy integration.
4. Financing Services: Third-party financing options including CareCredit and Scratchpay for large veterinary bills, providing payment plans to customers.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

East Valley Animal Hospital is a single-location, full-service veterinary hospital in Gilbert, Arizona providing comprehensive medical, surgical, dental, urgent/emergency, diagnostic, and physical therapy care for dogs and cats. Its service portfolio spans wellness exams and vaccinations, in-house blood work and ultrasound, dental cleanings and extractions, soft-tissue and orthopedic surgery, thermal imaging, cold laser therapy and water treadmill rehabilitation, plus a subscription Pet Wellness Plan and an integrated Covetrus online pharmacy for home delivery of medications and preventatives.

Product overview

East Valley Animal Hospital is a veterinary clinic offering comprehensive pet healthcare services in Gilbert, Arizona. The practice operates as a single-location animal hospital providing urgent care, emergency services, dental care, surgery, vaccination programs, and in-house diagnostics. The service portfolio includes a renovated physical therapy department with water treadmill, cold laser, and therapeutic ultrasound modalities; an online pharmacy integrated with Covetrus for home delivery of medications; and wellness plans with member registration options. The hospital features specialized rooms including an isolation ward and a comfort room for end-of-life care. Client engagement tools include an online scheduling system via Weave and a client portal for existing patients. All services are delivered through a fear-free certified practice approach prioritizing low-stress handling for pets.

Differentiator

Problem solved

Functional benefit

Products and services

• Urgent Care Services Same-day or walk-in veterinary care for pets requiring immediate attention before a scheduled appointment can be obtained.
• Emergency Services Immediate veterinary treatment for pets experiencing life-threatening conditions or severe illness.
• Dental Care Comprehensive oral health services including cleanings, extractions, and dental examinations to address pet dental issues.
• In-House Blood Work and Diagnostics On-site laboratory testing providing timely diagnostic results for various pet health conditions.
• Preventative Programs and Wellness Plans Subscription-based ongoing health maintenance programs including vaccinations, parasite prevention, and routine checkups to prevent disease and promote longevity.
• Physical Therapy and Rehabilitation Comprehensive rehabilitation services including passive range of motion, obstacle training, water treadmill therapy, electric stimulation, cold laser therapy, and therapeutic ultrasound for post-surgical recovery and chronic pain management.
• Surgical Services Various surgical procedures including spay and neuter surgeries, dental surgeries, and orthopedic procedures with anesthesia and surgical monitoring.
• Vaccination Services Core and non-core vaccinations for dogs (DA2PP, Rabies, Leptospirosis, Bordetella) and cats (FVRCP, Rabies, FeLV) with booster shot protocols.
• Online Pharmacy (Covetrus) Home delivery service for prescription medications, preventatives, and pet health products through the integrated Covetrus Pharmacy platform.

Quantifiable outcome

• Pets live longer, healthier lives with preventive care
• +2 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature7 records

Partnerships

Two partnerships are on record, tiered core and supporting.

• Covetrus PharmacycoreTechnology or IntegrationIntegrated online pharmacy platform enabling home delivery of pet medications, heartworm prevention products, and prescription medications directly to pet owners. URL: evah.covetruspharmacy.com
• WeavesupportingTechnology or IntegrationOnline appointment scheduling platform for booking veterinary appointments online. Appointment booking URL: book2.getweave.com

Scale indicators3 records

Recent moves7 records

Expansion highlights4 records

Emerging players

• Small Door Veterinary: Membership-based veterinary clinic operator with modern facilities and digital-first experience. Comparable in wellness membership subscription model and modern client experience focus; differs as a venture-backed East Coast urban operator.
• Bond Vet: Tech-enabled urban veterinary clinic chain offering GP, urgent care, and telehealth. Comparable in full-service urban/suburban GP model with strong digital booking; differs as a venture-backed multi-site operator in major metros.
• Modern Animal: Subscription-based veterinary clinic chain offering membership-driven primary care, transparent pricing, and modern digital experience. Comparable in wellness plan / subscription revenue model and tech-enabled UX; differs as a venture-backed multi-city digital-first entrant.

Broad incumbents

• PetVet Care Centers: Veterinary consolidator operating a network of general practice, specialty, and emergency hospitals. Comparable operating model (multi-service community hospitals, including rehabilitation) to EVAH; differs in scale and corporate structure.
• BluePearl Pet Hospital: Specialty and emergency veterinary hospital network (also Mars Petcare). Comparable for the emergency services and specialty/rehabilitation capabilities EVAH has invested in; differs as a pure specialty/ER operator without primary care.
• VetCor: Veterinary consolidator operating hundreds of community animal hospitals across the U.S. Closely comparable operating model to EVAH (community GP + urgent care + surgery); differs in scale and corporate backing.
• Thrive Pet Healthcare: Multi-site veterinary hospital operator formed through consolidation of independent clinics. Directly comparable in operating model (GP + urgent care + surgery + wellness plans) and in growing through acquisition of independent practices like EVAH.
• VCA Animal Hospitals: Nationwide network of animal hospitals owned by Mars Petcare, offering general practice, specialty, and emergency services. Directly comparable in service breadth (GP + urgent + emergency + diagnostics); differs as a multi-site corporate consolidator versus a single independent location.
• Banfield Pet Hospital: Largest general practice veterinary chain in the U.S. (owned by Mars Petcare), operating inside PetSmart stores and freestanding hospitals. Comparable as a scaled general practice/urgent care provider serving suburban pet owners; differs as a corporate-owned volume operator rather than an independent hospital.
• National Veterinary Associates (NVA): Large veterinary consolidator owning hundreds of general practice, specialty, and emergency hospitals across the U.S. Comparable as a buyer and operator of independent GP clinics with similar service mix; differs in scale and geographic diversification.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/EvHosp
• Facebookfacebook.com/137184563157740
• LinkedInlinkedin.com/company/east-valley-animal-hospital-p.c.

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about East Valley Animal Hospital