EasySystems GmbH

What EasySystems GmbH does

EasySystems GmbH is a privately held Swiss IT services provider (GmbH) headquartered in Oensingen, Canton Solothurn, with a secondary office in Solothurn. The company delivers managed IT infrastructure, connectivity, and support services exclusively to Swiss small and medium enterprises, ranging from single-owner businesses up to teams of 250 employees, with selected engagements extending into larger accounts (e.g., a documented 20-site deployment for Weiss+Appetito, 600+ employees) and the public-sector/education vertical (Primarschule Laupersdorf).

The service portfolio is organized into three branded pillars: Infrastructure as a Service (IaaS), providing hybrid IT workplaces built on Microsoft 365, Synology Private Cloud, and on-premises Windows/macOS/Ubuntu environments; Connectivity as a Service (CaaS), covering networking, site connectivity, cloud workplaces, backup, virtualization, and video surveillance using Fortigate, Unifi, SD-WAN, Microsoft Teams, and Hikvision; and Helpdesk as a Service (HaaS), offering multilingual support from 1st Level through architecture via an Atlassian-based ticketing portal. The optional SLA Easy Total Care add-on packages these capabilities into subscription contracts with guaranteed response times, a one-year minimum term, six-month termination notice, and an optional 24/7 on-call (Picket Dienst). The underlying stack is entirely third-party; EasySystems performs integration, deployment, and ongoing operations rather than developing proprietary infrastructure software.

Commercially, EasySystems operates a sales-led, direct-to-customer model with a dedicated Sales Manager and Senior Account Manager conducting consultative engagements, supplemented by a website-driven self-service support channel. Revenue is generated through a mix of recurring managed-services subscriptions billed monthly in advance, project-based fixed-fee or time-and-materials work, hardware pass-through sales, and cloud platform subscriptions. The company is part of the EasyCompany affiliate network alongside EasyCode-IT AG (a related IT firm with shared leadership via CEO and Founding Partner Michael Lopez), EasyStudios, and EasyAcademy, providing informal cross-referral and ecosystem reach within the Swiss SME market.

Name

EasySystems GmbH

Legal name

EasySystems GmbH

Website

https://easysystems.ch

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

EasySystems GmbH is a Swiss managed IT services provider based in Oensingen, Solothurn, delivering infrastructure, connectivity, and helpdesk services to small and medium enterprises across Switzerland through a three-pillar IaaS/CaaS/HaaS model built on Microsoft, Fortinet, and Synology technologies.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Other Computer Related Services (541519), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Helpdesk & End-User Support Services (BPAEABAB)

akta.pro secondary industries

Network Monitoring, Assurance & Managed NOC Services (SLA Ops) (HDAIAGAJ), Network Automation & Configuration Management Services (BPAEAEAJ)

Keywords

• Managed IT services
• Infrastructure as a service
• Connectivity solutions
• IT helpdesk support
• SMB IT outsourcing

Headquarters

HQ city

Oensingen

HQ country

Switzerland

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Supply Chain, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed Services (Support & Maintenance): Recurring support and maintenance services with SLA Easy Total Care package. Billed monthly in advance. Includes flat fee options or time-and-materials. Minimum contract term of one year with 6-month termination notice.
2. Project-Based IT Services: Targeted project work including network setup, infrastructure deployment, security implementations. Billed as fixed price, cost ceiling, or time-and-materials depending on contract.
3. Hardware Sales: Sale of hardware including computers, networking equipment, security appliances. Hardware sales are part of delivered services.
4. Cloud Services (PaaS/SaaS): Platform as a Service and Software as a Service offerings including cloud workplaces, backup services.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

EasySystems is a Swiss IT managed services provider that delivers bundled Infrastructure-as-a-Service (Microsoft 365, Synology Private Cloud, on-premises workplaces), Connectivity-as-a-Service (Fortigate/Unifi networking, SD-WAN, backup, virtualization, video surveillance) and Helpdesk-as-a-Service (multilingual support from first level to architecture) to Swiss small and medium enterprises. Services are sold as one-off projects plus recurring SLA contracts bundled with an optional 24/7 on-call service.

Product overview

EasySystems offers IT services for small and medium enterprises (KMU) through three core service pillars: Infrastructure as a Service (IaaS), Connectivity as a Service (CaaS), and Helpdesk as a Service (HaaS). IaaS provides complete IT workplaces ranging from on-premises Microsoft environments to Synology private cloud and Microsoft 365 cloud solutions. CaaS covers networking, security, backup, virtualization and video surveillance with technologies including Fortigate, Unifi, SD-WAN, and Hikvision. HaaS delivers multilingual IT support from first-level to architecture with proactive monitoring. The optional SLA Easy Total Care add-on provides structured service level commitments with guaranteed response times on top of these core services.

Differentiator

Problem solved

Functional benefit

Brands

• EasyCode-IT AG: Related IT services company within the EasyCompany ecosystem. Mentioned in footer and as linked entity with shared leadership (Michael Lopez serves as Founding Partner at EasyCode-IT AG).
• EasyStudios
• EasyAcademy
• Expert Alleman

Products and services

• Infrastructure as a Service (IaaS) Scalable Infrastructure-as-a-Service solutions for IT workplaces delivered locally, in the cloud or hybrid, including Microsoft 365 (Exchange, SharePoint, Teams), Synology Private Cloud, user management, security training and support for Windows, macOS and Ubuntu. Targeted at Swiss businesses from sole proprietors up to teams of around 250 employees.
• Connectivity as a Service (CaaS) Comprehensive networking and IT security service covering network construction, site connectivity, cloud workplaces, backup, virtualization and video surveillance using technologies such as Fortigate firewalls, Unifi networking, SD-WAN, Microsoft Teams and Hikvision. Sold to Swiss SMBs and educational institutions needing reliable, future-proof connectivity and security.
• Helpdesk as a Service (HaaS) Multilingual (German, English, French) IT support service delivered from first level through architecture, with proactive monitoring, flexible support channels and direct customer access to tickets and project status via the Atlassian service desk. Aimed at Swiss KMU customers requiring continuous, transparent IT support.
• SLA Easy Total Care Service Level Agreement package with guaranteed response and intervention times, an annual contract with automatic renewal, optional 24/7 on-call service and possible multi-year discounts on recurring fees. Available as a managed-services subscription bundled on top of the IaaS, CaaS and HaaS pillars.

Quantifiable outcome

• Network infrastructure for 250 devices with stable WLAN in every room
• +1 more outcomes

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature5 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• SwisscomcoreTechnology or IntegrationGold Partner status. Swisscom provides telecom and connectivity services that EasySystems integrates into customer solutions. Collaboration for network and connectivity projects.
• MicrosoftcoreTechnology or IntegrationSilver Microsoft Partner. Provides Microsoft 365, Teams, and related cloud services integrated into customer infrastructure solutions.
• FortinetcoreTechnology or IntegrationSecurity partner providing Fortigate firewalls and security solutions used in customer network implementations.
• Ubiquiti (UI)coreTechnology or IntegrationNetworking equipment partner providing Unifi switches, access points, and network solutions for customer deployments.
• SynologycoreTechnology or IntegrationProvides Synology NAS, Private Cloud, and Surveillance Station solutions for backup and storage implementations.
• EasyCode-IT AGcoreStrategic or Co-development PartnerRelated company in EasyCompany network. CEO Michael Lopez is Founding Partner. Shared branding and referral relationship.
• EasyStudiosminorStrategic or Co-development PartnerRelated company in EasyCompany network. Shared branding and referral relationship.
• EasyAcademyminorStrategic or Co-development PartnerRelated company in EasyCompany network providing training services. Shared branding and referral relationship.
• Expert AllemannminorChannel Partner/ Reseller/ DistributorMarketing partner with shared branding. Swiss IT/AV solutions provider.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• Netrics AG: Swiss Managed Services Provider focused on cloud, security and workplace for SMEs and public-sector clients in German-speaking Switzerland — overlapping IaaS/CaaS/HaaS-style offerings with EasySystems and targeting a similar KMU base.
• isolutions AG: Swiss Microsoft-focused cloud and managed-services partner with strong Microsoft 365, Azure and security practices serving Swiss SMEs — closely aligned on the Microsoft Silver partner positioning and the IaaS/HaaS service model.
• Aveniq AG: Swiss full-service IT provider offering managed services, workplace, cloud and security to Swiss mid-market and SMEs from multiple locations — directly comparable in geography, customer segment and service mix to EasySystems.
• ITRIS AG: Zürich-based Swiss MSP offering managed IT, cloud and security for SME and enterprise customers — comparable mid-market Swiss competitor with similar recurring managed-service contracts.

Broad incumbents

• Allgeier SE: German-listed IT services and managed-services group with activities in German-speaking markets — competes for enterprise and mid-market managed-service and security mandates in adjacent geographic and customer segments.
• Bechtle AG: Large European IT services and hardware reseller with extensive operations in Switzerland — competes with EasySystems on KMU managed services and Microsoft/IT infrastructure projects but at vastly larger scale and broader portfolio.
• msg systems AG: European IT services group with significant Swiss presence covering infrastructure, managed services and security — broader incumbent operating in overlapping Swiss enterprise and mid-market deals.
• SoftwareOne Holding AG: Swiss-headquartered global software and cloud services provider with Microsoft expertise — broader incumbent that competes on Microsoft 365, cloud and managed-services engagements aimed at Swiss and international customers.

Emerging players

• Crayon Software Experts: Nordic-headquartered cloud economics and managed services firm with established Swiss presence — comparable on Microsoft cloud, licensing and managed-services offerings for mid-market customers across Europe.
• BBV Software Services AG: Swiss IT services and software engineering firm with growing managed-services and cloud practices serving mid-market clients in Switzerland — comparable in size and footprint while overlapping on infrastructure and connectivity engagements.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/easysystems-gmbh

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about EasySystems GmbH