What Eden Group (Edin) does

Eden Group is a family-run field service business established in 1958 and operating as a trading name of Eden Services (Scotland) Ltd, headquartered at 43 Ellens Glen Road, Edinburgh. The company provides installation, repair, and maintenance services for TV aerials and satellite systems (Freeview, Freesat, Sky, IRS, SMATV, IPTV, fibre optics, solar TV), door entry systems, access control solutions (including automated doors and gates), CCTV, and data networking across Edinburgh and East Central Scotland (East/West Lothian, Borders, Central Scotland, Fife).

Service delivery is mobile via a fleet of vehicles stocking 80%+ of required parts, enabling an 85%+ first-visit repair completion rate and flexible scheduling including next-day and same-day options. Eden Group serves a fragmented customer base spanning domestic homeowners, commercial businesses, public sector bodies (councils, housing associations, NHS, schools), landlords, property factors, and educational institutions, with staff vetted under the PVG Scheme for public sector work. Revenue is generated through one-time installations, recurring maintenance contracts with tailored SLAs, and commissions as an approved Sky Independent Retailer.

The business holds CAI Plus (C.0017), Constructionline, SAFEcontractor, SELECT, and RDI certifications, and reports that 80%+ of private work is repeat or recommended business, with some customers returning 20-30 years later. Over 40 years of public sector service supports the recurring maintenance contract base, and the company maintains an active website with current vacancies indicating modest ongoing hiring.

Name

Eden Group (Edin)

Legal name

Eden Services (Scotland) Ltd

Website

https://edengroup.co.uk

Company type

Private

Founded year

1958

Operating status

Operating

Headcount range

1–10 employees

Short description

Eden Group is a family-run field service business in Edinburgh, established 1958, providing installation, repair, and maintenance of TV aerials, satellite systems, door entry, access control, CCTV, and data networking for domestic, commercial, and public sector customers across East Central Scotland.

Ownership category

akta.pro rank

Headquarters

HQ city

Edinburgh

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D

Revenue model

1. Installation Services: One-time installation of TV aerials, satellite systems, door entry, access control, CCTV, and data networking. Services include digital TV aerial & satellite installation, Freeview, Freesat, Sky, IRS, SMATV, multiroom, and audio visual installations.
2. Repairs and Maintenance: Ongoing repair and maintenance services for all installed systems. Over 85% of repairs completed on first visit. Services available for domestic, commercial, and housing association contracts.
3. Maintenance Contracts: Contract-based maintenance services for housing associations, public sector, and commercial customers with tailored response time SLAs (e.g., four-hour response during business hours).
4. Sky Retailer Services: As an approved Sky Independent Retailer, they supply and install Sky satellite television packages. Contracts are direct with Sky.
5. Equipment Hire: 25m access platform hire with fully IPAF trained operators for customer use (drain/roof repairs, inspections, aerial photography).

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Eden Group supplies, installs, repairs, and maintains TV aerials and satellite systems, door entry and access control systems, CCTV, and data/network cabling for homes, businesses, and public-sector customers across Edinburgh and East Central Scotland. The company is a long-established (1958), family-run field service provider with CAI Plus certification and PVG-vetted staff, operating a fleet of stocked vans for same-visit and next-day response. Ancillaries include access-platform hire and bespoke off-grid solar TV systems.

Product overview

Eden Group is an installation and maintenance services company (not a software product company) offering a portfolio of physical infrastructure services. The core offering centres on TV aerial and satellite installation/maintenance (Aerials & Satellites), complemented by door entry systems, access control, CCTV, and data networking services. These services are delivered across domestic, commercial, public sector, and specialized sectors (landlords, housing associations, education). The company does not offer a unified software platform but provides individual service lines that can be combined for integrated building solutions. Advanced distribution systems (IRS, SMATV, IPTV, solar TV) extend the aerial/satellite capability, while access control integrates with CCTV and door entry for comprehensive building security.

Differentiator

Problem solved

Functional benefit

Products and services

• Aerials & Satellites Digital TV aerial and satellite installation, repairs, and maintenance including Freeview, Freesat, Sky, IPTV, IRS, SMATV, multiroom, fibre-optic distribution, audio-visual installations, and bespoke solar-powered TV systems. Serves domestic, commercial, and public-sector customers across Edinburgh and East Central Scotland.
• Door Entry Systems Supply, installation, repair and maintenance of audio and video door entry/intercom systems for individual properties, Edinburgh common stairs, hard-of-hearing accessibility extensions, and commercial/office buildings. Includes various locking mechanisms (Yale, CISA, ASSA, magnetic locks).
• Access Control Installation, maintenance and repair of standalone (keypad, proximity fob/card) and network-connected access control systems covering private houses, stairwells, offices, driveways, automated gates, automated doors, and Paxton-based standalone solutions with remote fob issuance. Available to domestic, commercial, and public-sector customers.
• CCTV Systems Closed-circuit television design, installation, and integration including video entry phones, TV distribution integration, digital video recording (DVR), IP network cameras, and remote browser/mobile monitoring for residential, commercial, and public-sector premises.
• Data & Networking Wired and wireless data networking services including Cat5/5e/6 structured cabling, wireless links, broadband/phone/communication services (PSTN, ADSL2+, FTTC, FTTP, fibre products such as OpenReach, Virgin, City Fibre), and VoIP solutions subject to location availability.
• Access Equipment Hire 25-metre access platform hire with fully IPAF-trained operators for drain/roof repairs, inspections, and aerial photography. Supplementary offering supporting the company's installation business.

Quantifiable outcome

• Over 80% of private work is repeat or recommended customers
• +2 more outcomes

Segments7 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

One partnership is on record.

• SkycoreChannel Partner/ Reseller/ DistributorEden Group is an approved Sky Independent Retailer. They can supply and install all current Sky satellite television packages. They arrange packages directly with Sky and handle bespoke satellite installations including multi-room distribution, system distribution, non-standard installations, and conservation area installations. Contracts are direct with Sky.

Scale indicators6 records

Recent moves1 record

Expansion highlights5 records

Broad incumbents

• ADT UK (Secom/Johnson Controls): Major UK security and access control installer operating as part of broader fire/security portfolios; serves the same commercial and public sector customers with overlapping intrusion, CCTV and access control offerings.
• Secom plc: UK-wide security services and installation provider offering CCTV, access control, intruder alarms and door entry systems to commercial and public sector clients similar to Eden Group's customer mix.
• OpenView Security Solutions: UK-based electronic security integrator providing CCTV, access control and integrated security solutions to commercial and public sector customers, competing for similar contract wins.

Others

• Paxton Access Ltd: UK manufacturer of access control and door entry systems that Eden Group installs (including Paxton standalone systems); adjacent ecosystem participant and supplier rather than direct service competitor.

Direct peers

• Banham: London-based security, locks, door entry and access control specialist with comparable service portfolio covering residential, commercial and property management customers.
• Aerialforce: UK-wide TV aerial and satellite installation company offering the same core residential and commercial aerial, satellite, and Freeview/Sky installation services as Eden Group across multiple regions.
• Select Security: UK regional security installer offering CCTV, access control, intruder alarms and door entry solutions to commercial and residential customers with a comparable field-service delivery model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/eden-group-edin-

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Eden Group (Edin)