East Hampton Ambulance Association Inc

What East Hampton Ambulance Association Inc does

East Hampton Ambulance Association Inc (EHAA) is a private, non-profit emergency medical services organization founded in 1953 in East Hampton, Connecticut, providing 24-hour Basic Life Support response and ambulance transport to residents and visitors of East Hampton, Haddam Neck, Middle Haddam, and Cobalt, with mutual aid support to surrounding towns. The organization operates 44 active volunteer members supported by 18 paid staff equivalents, three four-wheel-drive ambulances (a 2012 F450 Lifeline, 2017 F450 Lifeline, and 2022 F550 AEV Type 1 Platinum X-Series), and a first-responder fly car, all housed in a 3,000-square-foot facility at 4 Middletown Avenue (Route 16) built in 2005 with town bonding support. Service capability is augmented by two long-standing partnerships: Middlesex Hospital Paramedic Service (since 1987) for Advanced Life Support, and Lifestar Helicopters (since 1985) for rapid trauma transport; dispatch is coordinated through the Glastonbury Dispatch Center.

The organization transitioned in 1997 from a $5/year town-membership model to an insurance-supported billing model while preserving the guarantee of free treatment and transport regardless of ability to pay. Revenue is generated through patient billing at Connecticut State Department of Public Health-authorized rates against Medicare, Medicaid, and private insurance (administered by Shared Response Health Systems), supplemented by community donations accepted via mail, Venmo, and GoFundMe. Adjacent programs include community CPR training with the East Hampton Park & Recreation Department, monthly member training and certification cycles, EMT recruitment with mentorship, and a scholarship fund established in 2015 in memory of longtime member Jim Morris that has supported more than 70 local students pursuing healthcare careers. Each ambulance call is staffed by two state-certified crew members and logged through ESO Suite electronic patient care reporting and Aladtec scheduling software.

The operating model is community-led and volunteer-driven, with marketing conducted primarily through the ehems.org website, Facebook (@EHEMSCT), Instagram (@easthamptonems), community events such as Old Home Days and local car shows, and email newsletters. Governance is provided by an elected Board of Directors (President Debra Mayer, Vice President Nancy Brown, Secretary Lori Lanzi, Treasurer Alan Hurst) operating under bylaws currently being revised in 2026 alongside term-limits discussions and a Chief of Service appointment process. The service area is a stable, single-market geography with no disclosed expansion plans beyond mutual aid cooperation.

Name

East Hampton Ambulance Association Inc

Legal name

East Hampton Ambulance Association Inc

Website

https://ehems.org

Company type

Private

Founded year

1953

Operating status

Operating

Headcount range

11–50 employees

Short description

East Hampton Ambulance Association Inc is a private non-profit EMS organization providing 24-hour ambulance response and Basic Life Support transport to residents and visitors of East Hampton, Haddam Neck, Middle Haddam, and Cobalt, Connecticut, funded by insurance billing and community donations.

Ownership category

akta.pro rank

Product category

Emergency Medical Services

NAICS

Ambulance Services (62191)

SIC

Services-Health Services (8000)

akta.pro primary industry

911/Public EMS Agencies (Municipal/County/Fire-Based) (HLAFANAA)

Keywords

• Emergency medical services
• Ambulance transport
• Basic life support
• Emergency response
• Patient transport

Headquarters

HQ city

East Hampton

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Patient Billing: Billing patients for ambulance transport services. The organization bills whatever insurance the patient has including Medicare, Medicaid, or private insurance. Charges are based on rates authorized by the State Department of Public Health and vary depending on the type of transport and length in miles.
2. Donations: Voluntary donations from community members to support ambulance operations, equipment maintenance, member training, and scholarship fund. Donations can be mailed to PO Box 144, East Hampton, CT 06424 or made via Venmo and GoFundMe.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

East Hampton Ambulance Association Inc operates as a private non-profit emergency medical services organization providing 24-hour Basic Life Support response and ambulance transport to the residents and visitors of East Hampton, Haddam Neck, Middle Haddam, and Cobalt, with mutual aid support to surrounding towns. Each ambulance is staffed by two state-certified crew members and is equipped with defibrillators, LUCAS CPR devices, and powered stretchers. Services are billed to patient insurance (Medicare, Medicaid, private) at Connecticut State Department of Public Health authorized rates, with supplemental funding from community donations.

Product overview

East Hampton Ambulance Association Inc operates as a private, non-profit emergency medical services (EMS) organization providing a unified suite of 24-hour emergency response and transport services. The core offering is Emergency Medical Services (EMS) with two state-certified members on each ambulance crew, supported by three state-of-the-art ambulances (2012 F450 Lifeline, 2017 F450 Lifeline, 2022 F550 AEV Type 1) and one fly car for rapid response. The service portfolio includes emergency transport, inter-facility transfers, and Advanced Life Support through partnership with Middlesex Hospital Paramedic Service. Supporting services include EMS education and training programs, Community CPR training, EMT recruitment with mentorship, and an annual scholarship program for local students pursuing healthcare careers. Patient billing is handled through Shared Response Health Systems. The organization serves East Hampton, Haddam Neck, Middle Haddam, and Cobalt, with mutual aid support to surrounding towns.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Medical Services (EMS) 24-hour Basic Life Support (BLS) emergency response and ambulance transport for residents and visitors of East Hampton, Haddam Neck, Middle Haddam, and Cobalt, with mutual aid support to surrounding towns. Each ambulance is staffed by two state-certified crew members.
• Inter-facility Transport

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Middlesex Hospital Paramedic ServicecoreStrategic or Co-development Partner · 1 January 1987Partnership established in late 1980s for Advanced Life Support services. Middlesex Hospital paramedics provide additional quality and timely advanced medical care to residents of East Hampton, enhancing the basic life support capabilities of EHAA's volunteer EMTs.
• Lifestar HelicopterscoreStrategic or Co-development Partner · 1 January 1985Aerial medical transport service available since 1985 for rapid transport of critical patients to trauma centers such as Hartford Hospital or St. Francis Hospital.
• Glastonbury Dispatch CentercoreTechnology or IntegrationPublic safety telecommunications dispatch center serving as the first line of communication in emergencies, ensuring police, fire, or EMS show up with proper resources and information. EHAA expresses gratitude during National Public Safety Telecommunications Week.
• Shared Response Health SystemscoreImplementation/ SI/ Consulting PartnerBilling agent handling patient billing and payment processing. Patients can pay bills online at SharedResponse.com. Contact for billing issues: 860-663-3634.
• Town of East HamptoncoreStrategic or Co-development PartnerMunicipal government partner that provided bonding for headquarters construction in 2005. The organization moved from the Company One Firehouse on Barton Hill to new facility at 4 Middletown Avenue (Rt. 16) funded by town bonding and capital fund drive.
• CT Energy SolutionsminorStrategic or Co-development PartnerGuest speaker at May 2026 Board of Directors meeting. Bob Babcock from CT Energy Solutions presented on energy-related matters.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• American Medical Response (AMR): AMR is the largest private ambulance and EMS provider in the U.S., operating municipal 911 contracts and interfacility transport across Connecticut. It is a broad incumbent in the same EMS space as EHAA, but at vastly greater scale and with a paid-staff model versus EHAA's volunteer-driven approach.
• Falck USA: Falck is one of the world's largest ambulance and emergency services operators, with U.S. municipal EMS contracts. It is a broad incumbent in the same industry as EHAA, providing similar services at a national/international paid-staff scale.
• Hartford HealthCare Ambulance Service: Hartford HealthCare operates hospital-affiliated EMS and ambulance transport across Connecticut, including the trauma centers (Hartford Hospital) that EHAA routes patients to. It is a broad incumbent providing overlapping ambulance services and ALS-level care in the same regional market.

Direct peers

• Campion Ambulance Service: Campion is a Connecticut-based private ambulance company providing 911 response, interfacility transport, and special-event coverage. It is a direct peer to EHAA in terms of service portfolio, operating in overlapping Connecticut markets but as a paid-staff commercial operator.
• Aetna Ambulance Service: Aetna is a Connecticut-based 911 and interfacility ambulance provider serving Hartford-area municipalities. It is a direct peer, competing for municipal EMS contracts in similar Connecticut geographies as EHAA, but with a paid-staff and fleet-lease model.
• Cataldo Ambulance Service: Cataldo is a private ambulance and EMS provider operating in Connecticut and Massachusetts with municipal 911 contracts and interfacility transport — directly comparable in service mix to EHAA, though Cataldo uses paid staff at significantly larger scale.
• Newtown Volunteer Ambulance Association: Newtown Volunteer Ambulance is a Connecticut-based volunteer EMS organization providing 911 response and interfacility transport on a similar non-profit model to EHAA. It is a direct peer in structure (volunteer non-profit, municipal franchise) even though it serves a different town.

Regional players

• Wallingford Dept. of Fire & EMS: Wallingford's municipal fire-based EMS service provides 911 response and ALS transport in a Connecticut community adjacent to EHAA's mutual-aid footprint. It is a regional public-sector peer delivering a comparable EMS service model but as a fire-department-integrated agency.

Others

• LifeStar (Hartford Hospital): LifeStar is the air-ambulance service EHAA has used since 1985 for rapid trauma transport. It is an ecosystem partner rather than a competitor, providing the critical-care transport layer that complements EHAA's ground BLS response.
• Shared Response Health Systems: Shared Response is EHAA's billing agent, handling insurance claims for ambulance transport. It is an enabling service provider to EHAA and to many other small ambulance organizations, not a direct EMS competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/EHEMSCT
• Instagraminstagram.com/easthamptonems
• LinkedInlinkedin.com/company/east-hampton-ambulance-association-inc

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about East Hampton Ambulance Association Inc