Elmec Suisse

What Elmec Suisse does

Elmec Suisse SA is a Swiss managed service provider headquartered in Mendrisio, Canton Ticino, delivering integrated ICT services to business organizations operating primarily in Switzerland. The company was created from the merger of CH Informatica into Elmec Suisse, combining the local market presence of a regional Swiss firm with the resources and over 50 years of ICT market experience of the broader Elmec group. Its stated mission is to act as a comprehensive IT partner handling infrastructure, security, device, and software licensing needs on behalf of Swiss business clients.

The service portfolio is built around five core offerings: infrastructure and data management, anchored by a "Cloud Best" hybrid approach that runs workloads on-premises, in proprietary TIER II and TIER IV data centers in Switzerland and Italy, or in public cloud environments with automated management processes; cybersecurity operations staffed by more than 50 specialized technicians providing 24/7 monitoring and incident response; device management and user productivity support governed through the proprietary MyElmec Suisse client portal; a Device as a Service subscription bundling procurement, technical and administrative management, security, and economics of corporate computers and phones; and software license advisory staffed by 10 dedicated specialists managing the full software lifecycle. A dedicated sub-brand, CybergON, handles cybersecurity incident response with associated SOS emergency services, and the Help Desk Unlimited operation delivers 24/7 multilingual support in 9 languages.

Elmec Suisse generates revenue through three principal streams: recurring managed services contracts covering infrastructure, security, device management, and technical support; subscription-based Device as a Service arrangements billed as a single monthly fee; and software license advisory engagements. Go-to-market is direct-to-business, with customer acquisition driven primarily by service reputation and regional positioning rather than broad marketing campaigns. The local Elmec Suisse SA entity is small (11 employees), but it draws on the broader Elmec group's technical base of more than 300 specialized technicians across Switzerland and Italy. Its principal served market is Canton Ticino, with data center and Help Desk operations extending into Italy and other international markets via the Elmec group infrastructure.

Name

Elmec Suisse

Legal name

Elmec Suisse SA

Website

https://elmecsuisse.ch

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Elmec Suisse SA is a Swiss managed service provider in Mendrisio, Canton Ticino, delivering ICT infrastructure management, cybersecurity, device-as-a-service, and software licensing advisory to business organizations across Switzerland, leveraging group resources and 24/7 multilingual support.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Services (8741)

akta.pro primary industry

Endpoint & Device Management (UEM/MDM) Services (BPAEABAF)

akta.pro secondary industries

IT Procurement, Lifecycle & Asset Management Services (BPAEABAL), IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF), IT Procurement & Sourcing Services (Hardware/Software) (BPAEAOAG)

Keywords

• Managed IT services
• Cybersecurity operations
• Cloud infrastructure management
• Device lifecycle management
• Software licensing advisory

Headquarters

HQ city

Mendrisio

HQ country

Switzerland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Managed IT Services: Recurring managed services revenue model providing ongoing infrastructure management, security monitoring, device management, and technical support services under subscription arrangements. Services are tailored to client needs and delivered by specialized technical teams.
2. Device as a Service: Single monthly fee covering procurement, technical management, administrative aspects, security, and economic management of corporate computers and phones to improve user productivity and satisfaction.
3. Software Licensing Advisory: Software advisory services helping clients optimize software license costs and select appropriate solutions for their ecosystem through dedicated specialists managing the complete software lifecycle.

Pricing tiers

Distribution channels1 record

Marketing channels2 records

Core offering

Elmec Suisse operates as a Swiss Managed Service Provider (MSP) delivering outsourced IT infrastructure management, cybersecurity, device lifecycle management, and software licensing advisory to business clients. The company leverages proprietary TIER II and TIER IV data centers in Switzerland and Italy and supports clients through a 24/7 Help Desk available in 9 languages.

Product overview

Elmec Suisse is a managed service provider (MSP) formed from the merger of CH Informatica, offering a portfolio of integrated ICT solutions. The company's offerings include: Infrastructure and Data services (cloud and data center management), Cybersecurity (Sicurezza Informatica), Device Management and User Assistance, Device As A Service (DaaS), and Software Licensing management. These services are supported by MyElmec Suisse (customer portal), the CybergON cybersecurity incident response unit, and the Help Desk Unlimited providing 24/7 multilingual support. The portfolio is delivered by over 300 specialized technicians across Switzerland and Italy, serving primarily the Canton Ticino region.

Differentiator

Problem solved

Functional benefit

Brands

• MyElmec Suisse: Client portal for device management, security monitoring, and governance of delivered services.
• CybergON

Products and services

• Cloud Best Infrastructure Management (CBI)
• CybergON Cybersecurity Services
• MyElmec Suisse Client Portal
• Device Lifecycle Management Managed service covering the procurement, deployment, maintenance, and end-of-life handling of endpoint devices for business clients, combined with a partner-led retail offering (Iuman) for cross-sell.
• Software License Management and Advisory Advisory and managed service helping business clients procure, manage, and optimize software licenses across vendors as part of outsourced IT operations.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• CH InformaticacoreStrategic or Co-development PartnerCH Informatica was merged into Elmec Suisse, creating the current managed service provider entity. This merger combined CH Informatica's local presence in Canton Ticino with Elmec's broader group resources and 50+ years of ICT market experience.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Bechtle AG: One of Europe's largest IT service providers, offering managed services, device lifecycle, and software licensing across DACH — a broad incumbent with overlapping services that competes for the same Swiss and European SME wallet.
• CANCOM SE: German-headquartered managed services and DaaS provider operating across DACH — broad incumbent with similar subscription device, cloud, and managed security offerings that competes for the same SME market.
• Axians (VINCI Energies): European ICT brand of VINCI Energies providing managed services, cloud, and security across multiple countries — broad incumbent with overlapping capabilities and competing for Swiss SME and enterprise IT contracts.
• Swisscom (Enterprise Customers): Incumbent Swiss telecom operator offering extensive managed IT, cloud, and security services to Swiss businesses — broad incumbent with overlapping capabilities but as part of a much larger telecom and platform portfolio.
• Computacenter plc: Pan-European MSP delivering managed workplace, infrastructure, and security services to enterprise customers — broad incumbent that competes for mid-market Swiss accounts and offers overlapping DaaS-style offerings.

Emerging players

• Swiss IT Security AG: Swiss cybersecurity-focused MSP and managed security services provider — emerging player with meaningful overlap on the CybergON and Sicurezza Informatica lines, but specialized rather than full-stack like Elmec Suisse.
• InfoGuard AG: Swiss managed security services provider offering incident response, SOC, and cybersecurity advisory — emerging player that directly competes with CybergON for Swiss SME and mid-market security mandates.

Direct peers

• UMB AG: Swiss full-service ICT managed services provider headquartered in Cham, offering cloud, workplace, security, and managed services to Swiss SMEs and enterprises — directly comparable in size, geography, and service portfolio to Elmec Suisse.
• Inventx AG: Swiss IT services provider focused on managed services, cloud, and security for the financial sector — comparable Swiss MSP competitor with a verticalized angle and similar service breadth to Elmec Suisse.
• BNC Business Network Communications AG: Swiss MSP delivering managed IT, workplace, and infrastructure services to SMEs and mid-market — directly comparable in target customer, service mix, and Swiss market orientation to Elmec Suisse.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/elmecsuisse

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Elmec Suisse