El Paso Animal Services
El Paso Animal Services is the municipal animal services department of the City of El Paso, Texas, operating a main shelter and two satellite adoption centers that provide pet adoption, lost-and-found reunification, spay/neuter, microchipping, and animal protection services to individual El Paso residents, processing roughly 25,000 animals annually.
- Company typePrivate
- Founded-
- HeadquartersEl Paso, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What El Paso Animal Services does
El Paso Animal Services is the municipal animal services department of the City of El Paso, Texas, providing statutory animal control, sheltering, licensing, and adoption services for residents of El Paso. The organization operates a main shelter at 5001 Fred Wilson Avenue alongside two satellite adoption centers (Westside and Cats At The Zoo), processing approximately 25,000 animals annually, with more than 11,000 pets having entered the city shelter year-to-date as of June 2026. Its service portfolio spans pet adoption, lost and found reunification, low-cost spay/neuter and vaccination programs, free microchipping, animal protection investigations, community cat TNR, working cat placements, foster and volunteer programs, and youth education through PAWtastic Classes & Camps, the Youth Advisory & Service Council, the EPAS Unleashed podcast, and a Virtual Learning Library.
The underlying technology stack is built around a municipal shelter management system augmented by an ArcGIS-based interactive Pet Finder Map, an ArcGIS Experience platform for found and adoptable pet locations, and integrations with PawBoost for lost/found reporting, Home-to-Home for owner-to-owner rehoming, and Petco Love Lost for national lost-and-found matching with facial recognition. The department also leverages all El Paso Fire Department stations (24/7) as public microchip scanning locations and hosts in-store adoption events at PetSmart and Petco retail partners.
Revenue mechanics are a hybrid of municipal budget allocation, one-time adoption fees (typically bundled with spay/neuter, microchip, age-appropriate vaccinations, and city registration), transaction-based service and permit fees, and donations channeled through the Friends of El Paso Animal Services nonprofit. Adoption fees are often waived during BISSELL Pet Foundation-sponsored Empty the Shelters events. The go-to-market is direct-to-consumer, serving individual El Paso residents across a single geographic market through physical locations, community events, social media, educational outreach, and a network of local rescue partners (El Paso Pug Rescue, Golden Retriever Rescue, Mutt Love Dog Rescue, and others).
El Paso Animal Services firmographics
Firmographics- Name
- El Paso Animal Services
- Legal name
- City of El Paso Animal Services
- Website
- https://elpasoanimalservices.org
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- El Paso Animal Services is the municipal animal services department of the City of El Paso, Texas, operating a main shelter and two satellite adoption centers that provide pet adoption, lost-and-found reunification, spay/neuter, microchipping, and animal protection services to individual El Paso residents, processing roughly 25,000 animals annually.
- Ownership category
- akta.pro rank
El Paso Animal Services industry classification
Industry- Product category
- Municipal Animal Services
- NAICS
- Pet Care (except Veterinary) Services (81291), Veterinary Services (541940)
- SIC
- Services-Social Services (8300), Services-Health Services (8000)
- akta.pro primary industry
- Animal Shelters & Adoption Services (BPAGAIAA)
- akta.pro secondary industries
- Animal Shelters & Rescue Operations (AFAEALAB), Animal Welfare & Advocacy Organizations (AFAEALAC)
Keywords
Where El Paso Animal Services is headquartered
LocationHeadquarters
- HQ city
- El Paso
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
El Paso Animal Services business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Supply Chain
Revenue model
- Adoption Fees: Adoption fees for pets include spay/neuter surgery, microchip, age-appropriate vaccinations, and city registration. Some adoption events may have waived fees through partnerships.
- Service Fees: Fees for permits, licenses, and potentially other animal services.
- Donations: Donations from individuals and organizations supporting the lifesaving mission, including partnership fundraisers like Texas Roadhouse events.
- Empty the Shelters Sponsorship: BISSELL Pet Foundation sponsors adoption fee waivers during Empty the Shelters events.
Go-to-market motion1 record
Distribution channels4 records
Marketing channels5 records
El Paso Animal Services product offering
Product offeringCore offering
El Paso Animal Services is the municipal animal shelter and animal services department of the City of El Paso, providing pet adoption, lost-and-found reunification, low-cost spay/neuter and vaccinations, microchipping, animal protection investigations, and fostering for El Paso residents. The organization also issues pet permits and licenses, runs community cat TNR and working cat programs, and offers educational programs for youth and the community.
Product overview
El Paso Animal Services operates as a municipal animal shelter providing a unified portfolio of animal welfare services. Core offerings include pet adoption (with adoptable pets available at multiple locations), lost and found pet reunification services, veterinary services (vaccines, microchipping, spay/neuter), and animal protection. The organization supplements these with community programs such as the Finder-to-Foster initiative, Working Cats program, and Community Cats TNR program. Educational services include youth programs (PAWtastic Classes & Camps, Youth Advisory Council), the EPAS Unleashed podcast, and a Virtual Learning Library. An online rehoming platform called Home-to-Home enables direct pet transfers between owners. All services work together to reduce shelter intake, reunite lost pets with families, and promote responsible pet ownership across the El Paso community.
Differentiator
Problem solved
Functional benefit
Products and services
- Pet Adoption Services
- Home-to-Home Rehoming Platform
- Lost & Found Pet Services
- Finder-to-Foster Program
- Pet Store Adoptions
- Vaccines & Microchipping
- Spay & Neuter Services (Fix My Pet)
- Animal Protection Services
- Permits & Licenses
- Foster Program
- Volunteer Program
- Working Cats Program
- Community Cats Program (TNR)
- Education & Outreach Programs
- PAWtastic Classes & Camps
- EPAS Unleashed (Pawcast)
- Virtual Learning Library
- Youth Advisory & Service Council
Companies that use El Paso Animal Services
Customer profileNamed customers1 record
Segments1 record
Ideal customer profiles3 records
El Paso Animal Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability2 records
Feature3 records
El Paso Animal Services partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered minor, core and flagship.
- Texas Roadhouse - Joe BattleminorDine-to-donate fundraiser where Texas Roadhouse donates 10% of food purchases to Friends of El Paso Animal Services when supporters present the fundraiser flyer.
- Petco Love LostcorePartnership providing national lost and found database with facial recognition technology. Allows residents to upload pet photos for matching with found animals nationwide and create shareable lost listings with flyers.
- BISSELL Pet FoundationflagshipSponsors the Empty the Shelters campaign, waiving all adoption fees during special adoption events to reduce shelter overcrowding and find homes for animals.
- Petco StorescoreProvide microchip scanning services and host adoption events in partnership with El Paso Animal Services.
- El Paso Fire DepartmentcoreAll EPPD Fire Stations (Open 24/7) serve as microchip scanning locations accessible to the public for reuniting found pets with owners.
- Local Rescue GroupscoreNetwork of local rescue organizations including El Paso Pug Rescue, Golden Retriever Rescue, Mutt Love Dog Rescue, and others that help place animals and reduce shelter burden.
- Friends of El Paso Animal ServicesflagshipNonprofit support organization that accepts donations and runs fundraising events to support the shelter's lifesaving mission.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
El Paso Animal Services competitors and assessment
Company assessmentOthers
- BISSELL Pet Foundation: BISSELL Pet Foundation sponsors the Empty the Shelters fee-waiver campaign used by El Paso Animal Services and many other shelters. Included as an ecosystem enabler rather than a direct competitor, since it provides funding and marketing support to municipal shelters.
Broad incumbents
- Best Friends Animal Society: Best Friends Animal Society is a national no-kill advocacy and operating organization. Comparable as a broad animal welfare operator and partner network that supports municipal shelters (including through Empty the Shelters-style collaborations) but operates at a national rather than municipal scale.
- ASPCA: The ASPCA is a national animal welfare organization providing sheltering, advocacy, and grants. Comparable as a broad incumbent in municipal shelter support and national pet welfare programming, though operating at a much larger national footprint.
- Humane Society of the United States: The Humane Society of the United States is a national animal welfare advocacy and support organization. Comparable as a broad incumbent influencing municipal shelter policy, standards, and funding across the U.S. animal services ecosystem.
Direct peers
- Austin Animal Center: Austin Animal Center is a municipal animal shelter serving the City of Austin, Texas. Directly comparable as a city-operated open-admission shelter with adoption, lost-and-found, microchipping, and spay/neuter programs targeting a similar urban population.
- Denver Animal Shelter: Denver Animal Shelter is the municipal shelter operated by the City and County of Denver. Comparable as a city-run shelter with adoption, microchipping, spay/neuter, lost-and-found, and licensing programs.
- San Antonio Animal Care Services: San Antonio Animal Care Services operates the municipal animal care function for the City of San Antonio, Texas. It is a direct peer as another large Texas municipal shelter offering adoption, animal control, licensing, and field services to a comparable Sun Belt metro.
- Houston BARC Animal Shelter and Adoptions: Houston's BARC is the city-run animal shelter providing adoption, animal control, and lost-and-found services. Comparable as a major Texas municipal open-admission shelter with similar intake volume and operational mandate.
- Maricopa County Animal Care & Control: Maricopa County Animal Care & Control is a government-run shelter serving the Phoenix metro. Directly comparable as a large municipal/county open-admission shelter offering adoption, licensing, microchipping, and field services.
Regional players
- Pima Animal Care Center: Pima Animal Care Center is the county-run animal shelter serving the Tucson, Arizona region. Comparable as a government open-admission shelter in a neighboring Southwestern market with similar adoption, TNR, and community program mix.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
El Paso Animal Services social profiles
Digital presenceEl Paso Animal Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
El Paso Animal Services leadership team
Management profileNumber of profiles
Profiles1 record
El Paso Animal Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
El Paso Animal Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about El Paso Animal Services
What does El Paso Animal Services do?
El Paso Animal Services is the municipal animal shelter and animal services department of the City of El Paso, providing pet adoption, lost-and-found reunification, low-cost spay/neuter and vaccinations, microchipping, animal protection investigations, and fostering for El Paso residents. The organization also issues pet permits and licenses, runs community cat TNR and working cat programs, and offers educational programs for youth and the community.
Is El Paso Animal Services a public or private company?
El Paso Animal Services is a private company. It is classified as state government owned and is currently operating.
When was El Paso Animal Services founded?
El Paso Animal Services was founded in -1. It employs 11 to 50 people.
Where is El Paso Animal Services based?
El Paso Animal Services is headquartered in El Paso, United States, in the North America region.
How does El Paso Animal Services make money?
Four revenue lines are on record. Adoption Fees are the primary driver. The others are service Fees, donations and empty the Shelters Sponsorship.
Who are El Paso Animal Services's main competitors?
BISSELL Pet Foundation is listed as an others. Broad incumbents are Best Friends Animal Society, ASPCA and Humane Society of the United States. Direct peers are Austin Animal Center, Denver Animal Shelter, San Antonio Animal Care Services, Houston BARC Animal Shelter and Adoptions and Maricopa County Animal Care & Control. Pima Animal Care Center is listed as a regional player.
Does El Paso Animal Services have an API?
No public API is recorded for El Paso Animal Services.
What industry is El Paso Animal Services in?
El Paso Animal Services's product category is Municipal Animal Services. Its primary akta.pro industry code is BPAGAIAA, Animal Shelters & Adoption Services, with a secondary code of AFAEALAB, Animal Shelters & Rescue Operations. Its NAICS code is 81291 and its SIC code is 8300.