What Emmaus Inc does

Emmaus Inc is a 501(c)(3) nonprofit organization founded in 1985 and headquartered in Haverhill, Massachusetts. It operates a continuum of housing and supportive services for homeless and at-risk individuals and families in the Greater Haverhill and surrounding Merrimack Valley region. The organization's core service offering spans emergency shelter (54 family beds plus 30 individual beds nightly), 99 units of permanent supportive housing across 19 owned properties, and supportive case management aimed at housing stability and income growth. Since 2010, Emmaus reports placing more than 3,000 individuals and families into permanent housing, and cumulatively has served over 45,000 people since inception, with an average 66% income increase among residents in its permanent housing programs.

Operationally, Emmaus reports an 11–50 employee base and a strong program-spend efficiency ratio of 91 cents of every donated dollar going directly to program services. Revenue is generated through a diversified mix of individual donations, corporate and foundation giving, planned giving and stock gifts, in-kind contributions exceeding $1 million annually, fundraising events (including the long-running Cycle for Shelter, Spring Gala, and Tree of Love), and multi-year government grants — most notably from HUD (continuously funded since 1992) and HOPWA (received since 2002). The organization does not rely on a single revenue channel, and its fundraising infrastructure has matured over nearly four decades, with the Cycle for Shelter event alone having raised more than $2.4 million over 38 years.

Strategically, Emmaus has executed a steady property-expansion playbook — opening the George C. Wadleigh Center in 2002, Evergreen Place in 2009, and the D'Youville Center in 2016 — while deepening its role as a regional safety-net provider. It received the Champion in Action award in 2008 and the Massachusetts Nonprofit Network Excellence in Leadership Award in 2022. The organization is currently undergoing a planned leadership transition: CEO Al Hanscom was appointed in July 2025, succeeding Jeanine Murphy, who retired in November 2025 after 38 years of service.

Name

Emmaus Inc

Legal name

Emmaus, Inc.

Website

https://emmausinc.org

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

11–50 employees

Short description

Emmaus Inc is a 501(c)(3) nonprofit founded in 1985 in Haverhill, Massachusetts that operates emergency shelter beds, 99 units of permanent supportive housing across 19 owned properties, and case management services for homeless individuals and families in the Greater Haverhill region.

Ownership category

akta.pro rank

Product category

Homelessness Services

NAICS

Temporary Shelters (624221), Community Housing Services (62422), Other Community Housing Services (624229)

SIC

Services-Social Services (8300)

akta.pro primary industry

Housing Assistance & Homeless Services (BPAGAEAB)

akta.pro secondary industries

Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC), Affordable/Subsidized Independent Living (HUD/LIHTC) Communities (HLADAAAB)

Keywords

• Emergency shelter services
• Affordable housing
• Homelessness prevention
• Supportive social services
• Permanent supportive housing

Headquarters

HQ city

Haverhill, Massachusetts

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Individual Donations: Emmaus receives charitable contributions from individual donors, with a monthly giving program available. The organization has a dedicated donor base including major donors who contribute $1,000 or more annually.
2. Corporate and Foundation Giving: Corporate partners and private foundations provide grants and sponsorships. Haverhill Bank has partnered with Emmaus for Giving Tuesday matching since 2015.
3. Fundraising Events: Signature events including Cycle for Shelter (bike ride), Spring Gala (wine and food event), and Giving Tuesday/Tree of Love campaign generate significant fundraising revenue.
4. Planned Giving and Stock Gifts: Emmaus accepts planned gifts (bequests in wills), stock donations, and contributions from donor-advised funds. The organization also receives matching gift contributions from employers.
5. In-Kind Donations: Emmaus receives over $1 million annually in in-kind gifts including food, personal care items, diapers, and other necessities for clients. These donations support operational costs.
6. Government Grants: Emmaus has received federal HUD grants (5-year grants since 1992) and HOPWA (Housing Opportunities for People with AIDS/HIV) grants for housing assistance programs.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

Emmaus operates a continuum-of-care model that delivers emergency shelter (Emmaus Family House for families, Mitch's Place for individuals), 99 units of permanent affordable housing across 19 owned properties, and supportive services including case management, job training, GED/education support, financial literacy, and food distribution through the D'Youville Center for Social Justice. All services are provided free of charge to eligible homeless and at-risk individuals and families in the Greater Haverhill/Lower Merrimack Valley region of Massachusetts.

Product overview

Emmaus Inc is a nonprofit social services organization offering a comprehensive continuum of care for individuals and families experiencing homelessness. The organization operates a multi-service platform including emergency shelter (Emmaus Family House, Mitch's Place), permanent supportive housing (99 units across multiple properties including Evergreen Place, Emerson Hall Apartments, and others), and prevention/rehousing programs. Additional services include the D'Youville Center for Social Justice providing food distribution, financial literacy, career services, and parent empowerment programs. Fundraising activities include the annual Cycle for Shelter bike ride, Spring Gala, and Tree of Love holiday campaign. The organization serves the Greater Haverhill community in Massachusetts.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Shelter Emergency shelter services providing temporary housing for families and individuals experiencing homelessness in the Greater Haverhill area, operating up to 54 family units and 30 individual beds nightly.
• Mitch's Place

Quantifiable outcome

• 3000 individuals and families placed into permanent housing since 2010
• +2 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered core and minor.

• Haverhill BankcoreGTM or Marketing PartnerHaverhill Bank has partnered with Emmaus for Giving Tuesday matching since 2015. The bank matches the first $2,500 donated on Giving Tuesday and dollar-for-dollar matches the next $2,500 once donations reach $25,000. President and CEO Tom Mortimer has expressed strong commitment to the partnership.
• United Way of Massachusetts BaycoreGTM or Marketing PartnerListed as a key supporter of Emmaus, representing collaboration within the nonprofit community for social services delivery.
• BrightBridge Credit UnionminorGTM or Marketing PartnerListed as a supporter among corporate and foundation donors.
• Hannaford's SupermarketminorGTM or Marketing PartnerMajor in-kind donor providing food donations. Also listed as corporate supporter with gifts totaling $1,000 or more.
• AmazonminorGTM or Marketing PartnerCorporate donor providing in-kind gifts including wish list items for clients.
• Budget BuddiesminorStrategic or Co-development PartnerFinancial literacy program for women that Emmaus partners with to offer classes to its clients. Volunteers from Emmaus participate in the Budget Buddies program.
• ZipRecruiterminorChannel Partner/ Reseller/ DistributorEmmaus uses ZipRecruiter for job postings and hiring, directing job seekers to their ZipRecruiter page for current openings.
• Northern Essex Community CollegecoreStrategic or Co-development PartnerCycle for Shelter event venue and partner. Emmaus founder's journey started at NECC, and the event has been held at the college's Elliott St location.

Scale indicators10 records

Recent moves15 records

Expansion highlights4 records

Broad incumbents

• SMOC (South Middlesex Opportunity Council): Large multi-service Massachusetts anti-poverty agency operating shelter, housing, and supportive services across Greater Boston and Metrowest. Larger scale and broader service portfolio, but directly comparable housing/homelessness programming and government funding model.
• Catholic Charities Archdiocese of Boston: Large faith-based social services provider operating shelter, housing, and refugee/immigrant services across Eastern Massachusetts. Comparable nonprofit model with emergency shelter operations and donor/grant dependency.
• The Salvation Army Massachusetts Division: National nonprofit operating emergency shelter, transitional housing, and supportive services across Massachusetts. Comparable shelter and housing service offerings with broader geographic reach and a much larger fundraising infrastructure.

Direct peers

• Heading Home: Greater Boston nonprofit operating emergency shelter and permanent supportive housing for homeless individuals and families. Directly comparable service mix (shelter + PSH) and reliance on HUD, state, and private donations within the same Massachusetts ecosystem.
• Housing Families Inc. Malden, MA nonprofit providing emergency shelter, transitional housing, and affordable housing for homeless families. Comparable family-focused service model, Massachusetts geography, and similar scale of shelter beds and housing units.
• Father Bill's & Mainspring: Quincy and Brockton, MA nonprofit providing emergency shelter, permanent supportive housing, and prevention services for homeless individuals and families. Comparable continuum-of-care operating model, Massachusetts geography, and reliance on HUD/state funding and private donations.
• Pine Street Inn: Boston-based nonprofit providing emergency shelter, permanent supportive housing, and workforce development for people experiencing homelessness. Comparable continuum-of-care model and Massachusetts operating geography with overlapping donor and government-funding networks.

Others

• Massachusetts Housing and Shelter Alliance: Statewide nonprofit umbrella and advocacy organization for homeless service providers in Massachusetts. Not a direct operator but a key industry intermediary, convener, and policy advocate that influences funding flows to members including Emmaus.

Regional players

• Lowell Transitional Living Center: Lowell, MA nonprofit operating emergency shelter, permanent supportive housing, and outreach for homeless individuals. Directly comparable service model in the Merrimack Valley region, competing for overlapping donor and government funding pools.
• Community Teamwork Inc. Lowell, MA-based community action agency operating emergency shelter, housing, and anti-poverty programs in the Merrimack Valley region. Directly adjacent geographic peer serving overlapping client populations and competing for the same HUD and state funding pools.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/emmausinc
• LinkedInlinkedin.com/company/emmausinc
• Instagraminstagram.com/emmausinc

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Emmaus Inc