ENTRAJUDA - Apoio a Instituições de Solidariedade

What ENTRAJUDA - Apoio a Instituições de Solidariedade does

ENTRAJUDA – Apoio a Instituições de Solidariedade is a Portuguese non-profit association (Associação) founded in 2004 and headquartered in Lisbon, with a regional office in Porto. Its mission is to strengthen Portugal's social solidarity institutions (Instituições Particulares de Solidariedade Social – IPSS), which collectively serve hundreds of thousands of people in poverty. The organization acts as an intermediary innovation platform that aggregates and routes three flows toward IPSSs: knowledge, through training (FORMA, IN-FORMA, and certified modular courses, plus management consultancy via Apoio à Gestão e Organização – AGO); volunteers, through the Bolsa do Voluntariado matching platform, Voluntariado-Empresa corporate program, Tempo Extra initiative, Projetos Solidários, and the Cartão de Voluntário national digital application co-developed with INCM (Imprensa Nacional-Casa da Moeda) and launched December 2022; and physical resources, through the Banco de Bens Doados (non-food goods) and Banco de Equipamentos (equipment) redistribution programs operating on circular-economy principles. Supporting programs include Saúde Solidária (preventive health and dental referrals for children), the ENERGÉTICO energy-efficiency platform launched January 2025 with EDP, Floene, Fundação Galp, REN, ERSE, and ADENE, and the Vale Energia / Rede de Emergência Solidária programs with Galp.

In 2023, ENTRAJUDA reported supporting 2,106 institutions that assist approximately 882,151 people in poverty, while its Cartão de Voluntário platform tracks 20,000 volunteers and 355,000 certified volunteering hours. The organization is governed as an independent association without parent or institutional investors; leadership is provided by President Isabel Jonet. Operating geographies cover continental Portugal and the Azores (16 districts), with an international protocol signed in September 2020 to replicate the model in Mozambique through Fundação SOICO.

Name

ENTRAJUDA - Apoio a Instituições de Solidariedade

Legal name

ENTRAJUDA - Apoio a Instituições de Solidariedade

Website

https://entrajuda.pt

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

ENTRAJUDA is a Lisbon-based non-profit association founded in 2004 that strengthens Portugal's social solidarity institutions through training, volunteer mobilization, and circular-economy redistribution of donated goods and equipment.

Ownership category

akta.pro rank

Product category

Social Services and Nonprofit Capacity Building

NAICS

Business, Professional, Labor, Political, and Similar Organizations (8139)

SIC

Services-Social Services (8300)

akta.pro primary industry

Federated Giving Organizations (e.g., United Way-type) (BPAGAKAG)

akta.pro secondary industries

Technical Cooperation, Capacity Building & Policy Advisory Programs (BPADABAO), Cash & Voucher Assistance (CVA) and Emergency Livelihood Support (BPAGAAAJ)

Keywords

• Social solidarity support
• Volunteer mobilization
• Nonprofit training
• Donated goods redistribution
• Circular economy services

Headquarters

HQ city

Lisbon, Lisboa

HQ country

Portugal

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Donations from Individuals (IRS Tax Consignment): ENTRAJUDA receives 1% of individual taxpayers' IRS through the Portuguese tax consignment system (NIF 506 904 083). Taxpayers can designate 1% of their income tax to the organization at no cost, with the State transferring the amount directly.
2. Corporate Partnerships and Donations: ENTRAJUDA receives donations from corporate partners including financial contributions, goods donations (equipment, furniture, computers), and employee volunteering programs. Partners like Galp, BPI, Fundação la Caixa, and others support various initiatives.
3. Training Fees: ENTRAJUDA charges registration fees for training courses, such as €25 per participant for some courses like 'Melhorar a Imagem e os Materiais de Comunicação' and €40 per participant for 'Gestão de Projetos em Organizações Sem Fins Lucrativos'.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

ENTRAJUDA is a Portuguese non-profit association that strengthens social solidarity institutions (IPSS) through three integrated pillars: (1) management consulting and certified training (Apoio à Gestão e Organização and Formação programs), (2) volunteer mobilization through the Bolsa do Voluntariado, Voluntariado-Empresa, Projetos Solidários, and the Cartão de Voluntário digital platform, and (3) circular economy operations via the Banco de Bens Doados and Banco de Equipamentos for redistribution of donated goods and equipment.

Product overview

ENTRAJUDA is a social innovation organization that operates as a coordination platform connecting social solidarity institutions, volunteers, donors, and corporate partners. The core offering consists of three interconnected service pillars: (1) Management Support and Training (Apoio à Gestão e Organização and Formação programs), (2) Volunteer Mobilization (Bolsa do Voluntariado, Projetos Solidários, Voluntariado-Empresa, and the Cartão de Voluntário digital platform), and (3) Circular Economy Operations (Banco de Bens Doados and Banco de Equipamentos for goods/equipment redistribution). Supporting programs include Saúde Solidária, the ENERGÉTICO energy efficiency platform, and the Vale Energia/Rede de Emergência Solidária emergency aid programs. The organization does not sell commercial software products but provides social programs and the Cartão de Voluntário app for volunteer management.

Differentiator

Problem solved

Functional benefit

Brands

• Bolsa do Voluntariado: Online volunteer matching platform connecting volunteers with social organizations
• Banco de Bens Doados
• Banco de Equipamentos
• Saúde Solidária
• Cartão de Voluntário
• ENERGÉTICO
• ENTRAJUDA-FORMA
• Rede de Emergência Solidária
• Vale Energia

Products and services

• Apoio à Gestão e Organização (AGO) Consultancy services to improve the management and organization of social solidarity institutions (IPSS), helping them enhance service delivery to beneficiaries through improved efficiency, organizational processes, and tailored support plans with volunteer tutors.
• Formação (Training Programs) Training programs including FORMA (training actions), IN-FORMA (information sessions), and Modular Certified Training covering management, communication, human resources, project management, quality management, and AI for social sector organizations.
• Bolsa do Voluntariado National volunteer matching platform that connects qualified volunteers with social institutions, enabling win-win partnerships for corporate and individual volunteering programs.
• Projetos Solidários Solidarity projects that mobilize volunteer teams for specific social causes, often in partnership with companies through corporate volunteering programs.
• Tempo Extra Extra time volunteering initiative that allows volunteers to contribute spare time to support social institutions.

Quantifiable outcome

• 2,106 institutions supported in 2023 assisting 882,151 people in poverty
• +3 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

61 partnerships are on record, tiered core, flagship, major and minor.

• Banco de Bens DoadoscoreOthersAn integrated program within ENTRAJUDA that collects and distributes donated goods (furniture, clothing, equipment) to social institutions. Operates with its own platform (bancodebensdoados.pt) coordinating donations from companies and individuals.
• Banco de EquipamentoscoreOthersAn integrated program within ENTRAJUDA that coordinates the donation of equipment (computers, appliances) to social institutions. Works in conjunction with the Banco de Bens Doados for logistics and distribution.
• Imprensa Nacional-Casa da Moeda (INCM)coreTechnology or IntegrationDeveloped the digital Volunteer Card application and portal in partnership with ENTRAJUDA. INCM created the technological infrastructure for the national volunteer tracking system.
• Confederação Portuguesa do VoluntariadocoreStrategic or Co-development PartnerOne of two main volunteer promotion organizations that partnered from the start in creating the Cartão de Voluntário national volunteer management system.
• CASES - Cooperativa António Sérgio para a Economia SocialcoreStrategic or Co-development PartnerPartnered with ENTRAJUDA from the first hour in creating the Cartão de Voluntário, providing institutional support for the national volunteer management initiative.
• Fundação GalpflagshipStrategic or Co-development PartnerKey partner in the Vale Energia/Energia Solidária program that donates gas cylinders to families in energy poverty. The foundation has provided over €3 million in support since 2022, benefiting 2,774 institutions with 78,256 gas cylinder deliveries.
• GalpflagshipStrategic or Co-development PartnerCorporate partner providing gas donations and retailer network access for the Energia Solidária/Vale Energia program. Over 175 Galp retailers participate nationwide to deliver gas cylinders to qualifying families.
• TeleperformancemajorStrategic or Co-development PartnerPartnered in the Conhecer+ initiative where Teleperformance employees conducted virtual visits to approximately 2,000 social institutions across 16 districts to identify needs and connect them with ENTRAJUDA support services.
• Lisbon Marriott HotelminorStrategic or Co-development PartnerProvided meeting space for ENTRAJUDA training programs, enabling the continuation of management training for social institutions during pandemic restrictions.
• Banco Alimentar Contra a FomecoreStrategic or Co-development PartnerLong-standing partner in the food emergency network. ENTRAJUDA emerged from experience gained at Banco Alimentar and maintains close collaboration on food assistance and volunteering initiatives.
• PRIMAVERA BSSmajorStrategic or Co-development PartnerSoftware partner providing ERP and business management solutions support for social institutions, helping improve their organizational efficiency.
• IEFP - Instituto do Emprego e Formação ProfissionalmajorChannel Partner/ Reseller/ DistributorGovernment employment and training institute partner that supports ENTRAJUDA's training programs and professional development initiatives for social institutions.
• Modelo Continente HipermercadosmajorChannel Partner/ Reseller/ DistributorRetail partner supporting food collection campaigns and providing distribution channels for the Rede de Emergência Alimentar and other charitable initiatives.
• ELECTRÃO - Associação de Gestão de ResíduosmajorStrategic or Co-development PartnerWaste management association partner collaborating on circular economy initiatives and the Pilhas e Lâmpadas por Alimentos campaign.
• Microsoft PortugalmajorTechnology or IntegrationTechnology partner providing software donations through TechSoup programs, helping social institutions access productivity tools and cloud services.
• GRACE - Grupo de Reflexão e Apoio à Cidadania EmpresarialmajorChannel Partner/ Reseller/ DistributorCorporate citizenship reflection group that partners with ENTRAJUDA on Voluntariado-Empresa initiatives and corporate social responsibility programs.
• Câmara Municipal de LisboamajorStrategic or Co-development PartnerLisbon municipal government partner supporting ENTRAJUDA's initiatives and programs in the capital city region.
• APEL - Associação Portuguesa de Editores e LivreirosminorStrategic or Co-development PartnerBook publishers and sellers association partner collaborating on the Lisbon Book Fair book donation campaign that collected over 90,000 books.
• EDP - Energias de PortugalcoreStrategic or Co-development PartnerFounding partner of the ENERGÉTICO platform, contributing to energy efficiency and poverty reduction initiatives through the platform focused on energy literacy.
• FloenecoreStrategic or Co-development PartnerFounding partner of the ENERGÉTICO platform, supporting efforts to combat energy poverty and promote efficient energy consumption in Portugal.
• REN - Redes Energéticas NacionaiscoreStrategic or Co-development PartnerNational energy networks operator and founding partner of ENERGÉTICO, contributing expertise and resources to the energy poverty platform.
• ERSE - Entidade Reguladora dos Serviços EnergéticosmajorStrategic or Co-development PartnerEnergy services regulatory entity and institutional partner of ENERGÉTICO, providing regulatory expertise for energy literacy initiatives.
• ADENE - Agência para a EnergiamajorStrategic or Co-development PartnerEnergy agency and institutional partner of ENERGÉTICO, supporting energy efficiency awareness and combating energy poverty programs.
• TechSoup PortugalmajorChannel Partner/ Reseller/ DistributorTechnology donation intermediary that provides ENTRAJUDA's partner institutions access to discounted and donated software from Microsoft and other technology vendors.
• OutSystemsmajorTechnology or IntegrationSoftware platform company that supported the development of the Cartão de Voluntário digital application and volunteer management platform.
• FNAC PortugalChannel Partner/ Reseller/ DistributorRetail partner that challenged customers to donate used books during the Christmas season, with collected books distributed through the Banco de Bens Doados.
• Sonae SierraminorChannel Partner/ Reseller/ DistributorShopping center operator that partnered with Banco de Bens Doados for the Ajudar Não Pode Parar campaign across 18 shopping centers.
• Best Buddies PortugalminorStrategic or Co-development PartnerOrganization promoting inclusion for people with intellectual and developmental disabilities, partnered with ENTRAJUDA to strengthen commitment to social inclusion.
• APDSI - Associação para a Promoção e Desenvolvimento da Sociedade da InformaçãominorStrategic or Co-development PartnerDigital society association that collaborated with ENTRAJUDA, Facebook, and TechSoup on Facebook tools training for social sector organizations.
• Facebook/METAminorStrategic or Co-development PartnerSocial media platform that partnered with ENTRAJUDA and APDSI for training social sector organizations on Facebook tools for social media management and volunteer recruitment.
• Gebalis - Gestão de Bairros Municipais de LisboaminorStrategic or Co-development PartnerMunicipal neighborhood management entity in Lisbon that partners with ENTRAJUDA for social programs in Lisbon's municipal housing neighborhoods.
• CERB Contabilidade e Gestão, S.A.minorStrategic or Co-development PartnerAccounting and management firm providing pro-bono support for ENTRAJUDA's financial management and reporting.
• Fernandes & Vasconcelos, Sociedade de AdvogadosminorStrategic or Co-development PartnerLaw firm providing pro-bono legal support for ENTRAJUDA's legal and compliance needs.
• Morais Leitão, Galvão Teles Soares da Silva & Assoc., Soc. AdvogadosminorStrategic or Co-development PartnerMajor law firm providing legal counsel support for ENTRAJUDA's operations.
• VdA - Vieira de Almeida e Associados, Soc. AdvogadosminorStrategic or Co-development PartnerLaw firm partner providing legal support for ENTRAJUDA's activities.
• Miranda & Associados, Sociedade de AdvogadosminorStrategic or Co-development PartnerLaw firm providing pro-bono legal services to support ENTRAJUDA's operations.
• KPMGminorStrategic or Co-development PartnerProfessional services firm providing pro-bono advisory and audit support for ENTRAJUDA.
• DeloitteminorStrategic or Co-development PartnerProfessional services firm supporting ENTRAJUDA through pro-bono consulting and advisory services.
• AccentureminorStrategic or Co-development PartnerGlobal consulting firm that partners with ENTRAJUDA for volunteer programs and social impact initiatives.
• Universidade Católica PortuguesamajorStrategic or Co-development PartnerCatholic University of Portugal providing training support through its Faculty of Economic and Business Sciences for ENTRAJUDA's Excel training courses for social sector organizations.
• ISCTE Business SchoolminorStrategic or Co-development PartnerBusiness school partner supporting ENTRAJUDA through academic collaborations and training programs.
• Instituto Superior TécnicominorStrategic or Co-development PartnerTechnical university partner supporting ENTRAJUDA through academic partnerships and expertise sharing.
• IESE Business SchoolminorStrategic or Co-development PartnerBusiness school partner providing executive education support for ENTRAJUDA's management training programs.
• Costa Duarte Corretor de SegurosminorStrategic or Co-development PartnerInsurance broker providing pro-bono insurance advisory support for ENTRAJUDA's operations.
• Grupo Desportivo e Cultural do Banco de PortugalminorChannel Partner/ Reseller/ DistributorCultural and sports group of Banco de Portugal supporting ENTRAJUDA's volunteer and social programs.
• Medicisforma - Medicina no Trabalho Higiene e SegurançaminorStrategic or Co-development PartnerOccupational health and safety services provider supporting ENTRAJUDA's workplace safety programs.
• RumosminorStrategic or Co-development PartnerTraining provider partner supporting ENTRAJUDA's professional development programs.
• DHL Express PortugalminorChannel Partner/ Reseller/ DistributorExpress logistics provider supporting ENTRAJUDA through logistics support for donated goods distribution.
• LUÍS SIMÕES, Logística IntegradaminorChannel Partner/ Reseller/ DistributorIntegrated logistics company supporting ENTRAJUDA through transportation and logistics expertise.
• WORTEN - Equipamentos para o LarminorChannel Partner/ Reseller/ DistributorAppliance retailer that has donated equipment to the Banco de Bens Doados for distribution to social institutions.
• Staples Portugal - Equipamento de EscritóriominorChannel Partner/ Reseller/ DistributorOffice equipment supplier that has supported ENTRAJUDA through donations of office supplies and equipment.
• Siemens PortugalminorStrategic or Co-development PartnerTechnology and engineering company supporting ENTRAJUDA through corporate volunteer programs.
• Banco de PortugalminorChannel Partner/ Reseller/ DistributorCentral bank of Portugal supporting ENTRAJUDA through its cultural and sports group activities.
• Sonae SierraminorChannel Partner/ Reseller/ DistributorShopping center operator partnering with Banco de Bens Doados for the Ajudar Não Pode Parar campaign across 18 shopping centers.
• Metro/CarrisminorChannel Partner/ Reseller/ DistributorPublic transport operators in Lisbon supporting ENTRAJUDA through corporate social responsibility programs.
• LIDL PortugalminorChannel Partner/ Reseller/ DistributorRetailer supporting ENTRAJUDA through food donation programs and charitable initiatives.
• Embaixada dos Estados UnidosminorStrategic or Co-development PartnerUS Embassy in Portugal supporting ENTRAJUDA's social programs through diplomatic partnerships.
• APCER - Associação Portuguesa de CertificaçãominorStrategic or Co-development PartnerPortuguese certification association providing training support for ENTRAJUDA's quality management courses.
• CTT - Correios de PortugalminorChannel Partner/ Reseller/ DistributorPortuguese postal service supporting ENTRAJUDA through communications and logistics support.
• POMEGANATEminorStrategic or Co-development PartnerTraining and consulting provider delivering project management courses for ENTRAJUDA's training programs.
• Fundação SOICOmajorStrategic or Co-development PartnerMozambique foundation with which ENTRAJUDA signed a collaboration protocol in September 2020 to expand its social support model to Mozambique, including the Banco Alimentar de Moçambique.

Scale indicators14 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Banco Alimentar Contra a Fome: Portugal's national food bank network and the organization from which ENTRAJUDA was originally incubated. Operates in overlapping donor coordination and volunteer mobilization space for social institutions, and remains a long-standing strategic partner.
• Cáritas Portuguesa: Portugal's primary Catholic social services confederation, providing direct social assistance, donor coordination, and volunteer programs to a national network of institutions — directly comparable to ENTRAJUDA's federated-support role for IPSS institutions.
• Plataforma Portuguesa das ONGD: Umbrella platform coordinating Portuguese development NGOs; analogous to ENTRAJUDA in coordinating capacity building, training, and donor stewardship across a network of member organizations.
• Aldeias de Crianças SOS Portugal: Portuguese affiliate of SOS Children's Villages, providing direct social services to vulnerable children while running national volunteer, donor, and corporate partnership programs similar to ENTRAJUDA's intermediary model.
• Fundação EDP: Corporate foundation of EDP that funds social inclusion and energy poverty initiatives; a current ENTRAJUDA partner and co-founding partner of ENERGÉTICO, with overlapping donor coordination and program delivery focus.

Broad incumbents

• Cruz Vermelha Portuguesa: The Portuguese Red Cross, a large incumbent in social services and emergency response, competes with ENTRAJUDA for corporate volunteering programs, donations, and emergency-response partnerships (e.g., Rede de Emergência Solidária).
• FEEDING AMERICA: US national food bank federation; structurally comparable to ENTRAJUDA's Banco de Bens Doados as a donor-coordination and goods-redistribution platform serving a national network of front-line charitable institutions.
• United Way Worldwide: The global archetype of federated giving organizations; ENTRAJUDA's three-pillar model (fundraising, volunteer mobilization, donor coordination for member agencies) is structurally analogous to United Way's model of intermediating corporate and individual donations to frontline social institutions.
• Fundação Calouste Gulbenkian: Portugal's largest philanthropic foundation; runs extensive social, health, and education programs and funds intermediary NGOs. Competes with ENTRAJUDA for corporate CSR partnerships and institutional donor attention in Portugal.

Emerging players

• Points of Light Foundation: International volunteer-mobilization platform providing corporate volunteer infrastructure; comparable to ENTRAJUDA's Cartão de Voluntário and Bolsa do Voluntariado programs in building national volunteer ecosystems.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UC_9zLUEGOiBqEw_cfwI9hmg
• Facebookfacebook.com/entrajuda
• LinkedInlinkedin.com/company/entrajuda-apoio-a-institui%C3%A7%C3%B5es-de-solidariedade

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about ENTRAJUDA - Apoio a Instituições de Solidariedade