Endoscopy Repair Specialist Inc

What Endoscopy Repair Specialist Inc does

Endoscopy Repair Specialist Inc (ERS) is a service-disabled veteran owned small business headquartered in Delton, Michigan, specializing in independent repair and refurbishment of flexible and rigid endoscopes, surgical instruments, surgical and dental handpieces, ophthalmic equipment, surgical cameras, and fiber optic cables. The company operates under an ISO 13485:2016 certified quality management system and functions as an OEM alternative for major endoscope manufacturers including Olympus, Pentax, Stryker, and Karl Storz, with service anchored by a proprietary 34-step quality control diagnostic and preventative maintenance inspection process and a 120-day repair warranty. ERS supplements repair services with a general and dedicated loaner pool of 500+ pieces of equipment, a certified pre-owned equipment program, and an education/reporting offering covering care and handling and regulatory/IFU consulting.

The company generates revenue through per-repair professional service fees, certified pre-owned equipment sales, and distribution of complementary third-party product lines including HeatWave drying cabinets, Clinical Choice endoscope storage and transport systems (SafeCap, ScopeVault, Dri-Scope Aid TRACKER), and IDENTI's RFID and AI-powered inventory automation portfolio (SNAP&GO AI camera, Kanban & PAR, Mobile Sense RFID scanner, RFID smart cabinets, automated dispensing cabinets). Go-to-market is direct enterprise field sales combined with inside sales via phone and website, supported by nationwide shipping, free 60-mile radius pickup/delivery from Delton, and a GSA Contract (#36F79722D0113) that enables federal procurement by VA and DOD healthcare facilities. ERS is privately held by founder and U.S. Navy Veteran Robert Fisher, with U.S.A.F. Veteran Jon Fish serving as General Manager of government business.

Name

Endoscopy Repair Specialist Inc

Legal name

Endoscopy Repair Specialist

Website

https://ersrepair.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Endoscopy Repair Specialist Inc is a service-disabled veteran owned, ISO 13485:2016 certified medical device repair firm in Delton, Michigan, offering OEM-alternative endoscope and surgical instrument repair, a 500+ piece loaner pool, and complementary product distribution to hospitals, surgery centers, and VA/DOD facilities across the United States.

Ownership category

akta.pro rank

Product category

Medical Equipment Repair Services

NAICS

Electronic and Precision Equipment Repair and Maintenance (811210), Electronic and Precision Equipment Repair and Maintenance (8112), Electronic and Precision Equipment Repair and Maintenance (81121)

SIC

Surgical & Medical Instruments & Apparatus (3841)

akta.pro primary industry

Endoscopy Systems & Accessories (Scopes, Cameras, Light Sources, Insufflation) (HLAHADAB)

akta.pro secondary industries

Reprocessing & Endoscope Infection Prevention (AERs, Drying/Storage, Leak Testing, Brushes) (HLAHANAJ), Open & Minimally Invasive Surgical Instruments (Handheld, Laparoscopic, MIS) (HLAHADAA)

Keywords

• Endoscope repair services
• Medical device repair
• Surgical instrument refurbishment
• Medical equipment maintenance
• OEM alternative repairs

Headquarters

HQ city

Delton

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Endoscope Repair Services: Repair and refurbishment services for flexible endoscopes, rigid endoscopes, surgical instruments, surgical handpieces, dental handpieces, ophthalmic equipment, surgical cameras, and fiber optic cables. Revenue generated through per-repair service fees with 120-day warranty on repairs.
2. Surgical Instrument Repair: Comprehensive repair and refurbishment services for general surgical instruments including sharpening, realignment, and full restoration to surgical-grade standards.
3. Certified Pre-Owned Equipment Sales: Sale of certified pre-owned and refurbished medical devices including endoscopes, with 1-year limited warranty on pre-owned equipment.
4. HeatWave Drying Cabinet Sales: Sale of HeatWave advanced drying systems for instruments and endoscopes, and Endo Drying Cabinets designed for superior drying performance and infection control.
5. Clinical Choice Products Distribution: Distribution of Clinical Choice high-quality surgical and medical supplies including SafeCap endoscope transport system, ScopeVault endoscope storage cabinet, and Dri-Scope Aid TRACKER.
6. IDENTI Products Distribution: Distribution of IDENTI medical product line including RFID and AI-powered automation solutions for inventory management, track medical devices, and workflow optimization.
7. Education and Training Services: Reporting assessments and education programs including care and handling training for flexible endoscopes, rigid endoscopes, surgical cameras, and surgical handpieces, along with regulatory and IFU consulting.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels1 record

Core offering

Endoscopy Repair Specialist Inc provides third-party repair and refurbishment services for flexible endoscopes, rigid endoscopes, surgical instruments, surgical handpieces, dental handpieces, ophthalmic equipment, surgical cameras, and fiber optic cables — serving as an OEM alternative for equipment made by Olympus, Pentax, Stryker, Karl Storz, and others. The company also distributes complementary medical products including HeatWave drying cabinets, Clinical Choice surgical supplies (SafeCap, ScopeVault, Dri-Scope Aid), and IDENTI RFID/AI inventory management solutions, and sells certified pre-owned endoscopic equipment.

Product overview

Endoscopy Repair Specialist (ERS) offers a comprehensive portfolio of medical device products and repair services. The core offerings include expert repair services for flexible endoscopes, rigid endoscopes, and surgical instruments from manufacturers including Olympus, Pentax, Stryker, Karl Storz, and others, featuring a 34-step quality control process and 120-day warranty. Supporting products include HeatWave advanced drying cabinets for endoscope drying and infection control, Clinical Choice products (SafeCap transport system, ScopeVault storage cabinet, Dri-Scope Aid TRACKER), and IDENTI technology solutions for inventory management including RFID smart cabinets, Kanban & PAR systems, and SNAP&GO AI camera solutions for charge capture. ERS also provides certified pre-owned equipment and loaner equipment programs. The portfolio is unified through a shared focus on reducing per-scope repair costs, maximizing operational uptime, and ensuring patient safety, all backed by ISO 13485:2016 certified quality management.

Differentiator

Problem solved

Functional benefit

Products and services

• Flexible Endoscope Repair Service Expert repair and preventative maintenance service for flexible endoscopes (Olympus, Pentax, Stryker, and other OEM brands), restoring equipment to peak performance via a 34-step quality control process and 120-day warranty.
• Rigid Endoscope Repair Service Precision repair, alignment, cleaning, and complete refurbishment of rigid endoscopes to ensure crystal-clear optics and reliable performance, following strict quality standards.
• Surgical Instrument Repair Service Comprehensive repair and refurbishment service for general surgical instruments including sharpening, realignment, and full restoration to surgical-grade standards.
• Surgical Handpiece Repair Service Repair service for surgical handpieces (and dental handpieces) as part of ERS' comprehensive OEM-alternative maintenance covering flexible and rigid endoscopes, ophthalmic equipment, surgical cameras, and fiber optic cables.
• Loaner Equipment Program General and dedicated loaner pool of over 500 pieces of equipment including flexible endoscopes, rigid endoscopes, surgical handpieces, and surgical cameras to minimize facility downtime during service.
• Certified Pre-Owned Equipment Program Sale of certified pre-owned and refurbished endoscopy equipment providing cost-effective replacement and upgraded equipment for healthcare facilities, with a 1-year limited warranty on pre-owned equipment.
• Reporting Assessments and Education Services Detailed reporting assessments, ongoing monitoring, and education programs to help reduce repair frequency through care and handling training for flexible endoscopes, rigid endoscopes, surgical cameras, and handpieces.
• ERS Value-Added Programs (In-Services and Consulting) In-services, continuing education, competency validation for endoscope processing staff, and regulatory and manufacturer guideline consulting services.
• HeatWave Drying Cabinet Advanced drying cabinet engineered for superior drying performance and infection control, drying endoscope external surfaces and internal lumens with HEPA-filtered air sources.
• Endo Drying Cabinet Horizontal endo drying cabinet with space-saving design managing 16 endoscopes, featuring 24/7 HEPA airflow, touchscreen PC, and compact footprint for moisture reduction and infection control.
• SafeCap Endoscope Transport System Cost-effective, user-friendly endoscope transport and short-term storage system compatible with other transport trays, containers, and carts, offering enhanced protection for patients and equipment.
• ScopeVault Endoscope Storage Cabinet Endoscope storage cabinet built to comply with SGNA, AORN, The Joint Commission, and ANSI/AAMI ST91:2021 guidelines, creating a healthy and safe environment for endoscopes.
• Dri-Scope Aid TRACKER Next-generation cabinet drying solution with visual drying status indicators, hang-time monitoring, customized drying parameters for individual endoscopes, and data monitoring via touchscreen interface.
• SNAP&GO AI Camera Solution Award-winning AI computer vision technology for high-cost implant tracking, delivering real-time point-of-use utilization and revenue data with unmatched precision.
• Kanban & PAR Inventory Management System Patented, next-generation Kanban and PAR inventory management system that automates supply management workflow and generates data for smarter supply chain decisions.
• Mobile Sense RFID Hand Scanner Handheld RFID scanner for instant tracking of high-value implants, providing real-time visibility, accurate usage data, and automated stock updates without fixed infrastructure.
• Automated Dispensing Cabinet (Narcotics) Medication dispensing system for controlled substances and narcotics including secured drug cabinet, integrated AI inventory management software, and full patient file interface.
• RFID Smart Cabinets UHF-RFID smart cabinets and mobile shelf-scanning technology for medical device, tissue, bone, and implant management providing full transparency and item-level oversight from supplier to consumption.
• IdentiPlatform Central platform for accessing IDENTI inventory management and tracking solutions, including autonomous remote inventory tracking tools for VA and DOD healthcare providers.

Quantifiable outcome

• 20-70% cost savings on overall endoscope equipment management compared to OEM services
• +5 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability5 records

Feature3 records

Partnerships

Seven partnerships are on record, tiered core.

• OlympuscoreTechnology or IntegrationEquipment manufacturer whose products ERS technicians are trained and experienced in servicing. ERS provides independent repair services as an OEM alternative for Olympus endoscopy equipment.
• PentaxcoreTechnology or IntegrationEquipment manufacturer whose products ERS technicians are trained and experienced in servicing. ERS provides independent repair services as an OEM alternative for Pentax endoscopy equipment.
• StrykercoreTechnology or IntegrationEquipment manufacturer whose products ERS technicians are trained and experienced in servicing. ERS provides independent repair services as an OEM alternative for Stryker endoscopy equipment.
• Karl StorzcoreTechnology or IntegrationEquipment manufacturer whose products ERS technicians are trained and experienced in servicing. ERS provides independent repair services as an OEM alternative for Karl Storz endoscopy equipment.
• IDENTIcoreChannel Partner/ Reseller/ DistributorERS offers IDENTI's advanced RFID and AI-powered automation solutions for inventory management, medical device tracking, and workflow optimization to healthcare facilities.
• Clinical ChoicecoreChannel Partner/ Reseller/ DistributorERS distributes Clinical Choice high-quality surgical and medical supplies including SafeCap endoscope transport system, ScopeVault endoscope storage cabinet, and Dri-Scope Aid TRACKER.
• HeatWavecoreChannel Partner/ Reseller/ DistributorERS distributes HeatWave advanced drying systems for instruments including the HeatWave Drying Cabinet and Endo Drying Cabinet designed for superior drying performance and infection control.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Pentax Medical: OEM of flexible endoscopes and endoscopy imaging systems with its own service organization. ERS services Pentax equipment independently, making it a relevant incumbent peer for the same installed base.
• Karl Storz: Leading OEM of rigid and flexible endoscopes with factory service offerings. ERS technicians service Karl Storz equipment as an independent alternative, placing it in direct competitive tension.
• Stryker: Major OEM of endoscopy, surgical instruments, and OR equipment with its own service organization. ERS's listed partnership relationship and competing OEM service offering make it a broad incumbent peer.
• Steris: Large provider of sterilization, reprocessing, and endoscope-related infection-prevention products and services. Overlaps with ERS's drying cabinet and endoscope storage offering, and competes for hospital infection-prevention budgets.
• Olympus: Largest OEM of flexible endoscopes and endoscopy equipment; operates factory service centers and service contracts that compete with ERS's independent-repair model across the same installed base.

Direct peers

• Source One Healthcare: Independent repair, refurbishment, and pre-owned sales company specializing in flexible endoscopes and surgical instruments for hospitals and ASCs. Direct OEM-alternative competitor in the same niche.
• Avante Health Solutions: Provides medical equipment sales, service, and repair for endoscopy, surgical, and other clinical devices to hospitals and surgery centers. Comparable combination of repair services plus pre-owned equipment sales and product distribution.
• Alpha Source Group: Independent third-party medical equipment service provider offering repair and refurbishment for endoscopy, surgical instruments, and other medical devices. Directly comparable OEM-alternative service model with hospital and ambulatory surgery center customers.
• Mobile Instrument Service: Provides on-site and depot repair services for surgical instruments, endoscopes, and rigid scopes to hospitals and surgery centers. Closely comparable service offering with similar customer segments.
• MFI Medical: Refurbishes and sells pre-owned medical equipment including endoscopes and surgical instruments, with service offerings to healthcare facilities. Direct competitor in the certified pre-owned endoscopy and surgical-equipment space.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/endoscopy-repair-specialist-inc

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Endoscopy Repair Specialist Inc