Escambia County Tax Collector

What Escambia County Tax Collector does

The Escambia County Tax Collector is a Florida constitutional officer position (currently held by Scott Lunsford) operating as a county government entity that delivers mandated citizen-facing administrative services in Escambia County, Florida. The office processes approximately $600 million in annual cash flow across tax collections and fee transactions, serving as the centralized intake and distribution channel for multiple state, county, and municipal entities including the District School Board, Board of County Commissioners, City of Pensacola, Escambia County Sheriff, Florida Department of Highway Safety and Motor Vehicles (DHSMV), Florida Fish and Wildlife Conservation Commission (FWC), Florida Department of Agriculture and Consumer Services (FDACS), and the Department of Revenue.

The office operates six core service lines: Driver License and ID Card Services (including Real ID-compliant credentials, Commercial Driver Licenses, and military extensions), Motor Vehicle and Vessel Services (titles, registrations, specialty plates, electronic titles), Property Tax collection and distribution, Business Tax Receipts, Concealed Weapon Licensing, and Hunting and Fishing Licenses. Service delivery is omnichannel across four physical locations (Downtown Pensacola, Brentwood, Molino, and Warrington) supported by drive-thru lanes, mail-in options, and a 24/7 E-Branch online service center. The technology stack includes the state-managed ORION driver license issuance system, the QLess virtual queue and appointment platform, RenewExpress for vehicle renewals, BTExpress for business tax receipts, County-Taxes.com for property tax payments, and an Electronic Title System. The office has 54 employees and is WCAG 2.1 Level AA compliant.

The revenue model is fee-based and statutory: the office retains transaction fees (e.g., a $6.25 DHSMV service fee, $17.25 birth certificate fee, $28.10-$46.10 vehicle registration fees by weight) and passes through collections to taxing authorities. Customer segments include Individual Residents, Business Owners, Military Personnel, and Property Owners. The office delivered $670,491 in unspent revenue to the Board of County Commissioners for fiscal year 2018-2019 (cumulative $1,718,851.65 since taking office), indicating a fee structure calibrated to recover operating costs with periodic surplus distributions.

Name

Escambia County Tax Collector

Legal name

Escambia County Tax Collector

Website

https://escambiataxcollector.com

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

The Escambia County Tax Collector is a Florida constitutional officer office that collects and distributes property taxes, issues driver licenses and ID cards, processes vehicle/vessel registrations, administers business tax receipts, concealed weapon licenses, and hunting/fishing licenses for Escambia County residents and businesses.

Ownership category

akta.pro rank

Product category

Government Tax Collection and Licensing Services

NAICS

Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors (92615), Collection Agencies (561440)

SIC

Services-Consumer Credit Reporting, Collection Agencies (7320)

akta.pro industry

PRIMARYBPAIABAD

State/Provincial Taxation & Revenue Administration

Business & Public Services/Public Sector & Government Administration/State/Provincial & Regional Government Administration

SECONDARYBPAIADAB

Taxpayer Registration, Identity & Account Management

Business & Public Services/Public Sector & Government Administration/Tax, Revenue & Customs Administration

SECONDARYBPAIADAD

Collections, Arrears Management & Debt Enforcement

Business & Public Services/Public Sector & Government Administration/Tax, Revenue & Customs Administration

Keywords

• Tax collection services
• Driver license issuance
• Vehicle registration services
• Property tax administration
• Business tax receipts

Headquarters

HQ city

Pensacola

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Revenue model

1. Fee-based Services: As a constitutional officer and fee officer, the office is funded by fees earned for services provided. The tax collector's office has a cash flow of $600 million and collects taxes for multiple government entities including the District School Board, Board of County Commissioners, City of Pensacola, Town of Century, Sheriff, Downtown Improvement Board, Northwest Florida Water Management District, and various state agencies.
2. Tax Collection Distribution: Collects and distributes property taxes, vehicle registrations, business tax receipts, and other fees on behalf of multiple government agencies. The office collects for the Department of Highway Safety and Motor Vehicles, Florida Fish and Wildlife Commission, Department of Revenue, Department of Health, and Department of Agriculture.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

The Escambia County Tax Collector is a Florida constitutional officer office that collects and distributes property taxes, issues driver licenses and identification cards, processes motor vehicle and vessel titles and registrations, administers business tax receipts, accepts concealed weapon license applications, and sells hunting and fishing licenses on behalf of multiple state and local government entities. The office serves individual residents, businesses, and military personnel through four physical locations, drive-thru lanes, mail-in options, and a 24/7 online E-Branch.

Product overview

The Escambia County Tax Collector operates as a government constitutional office providing citizen-facing administrative services rather than a technology product company. The service portfolio is organized around six core service lines: Driver License/ID Card Services (including Real ID, CDL, and military extensions), Motor Vehicle and Vessel Services (registrations, titles, specialty plates), Property Tax Collection and Distribution, Business Tax Receipts, Concealed Weapon Licensing, and Hunting/Fishing Licenses. Supporting these core services are online self-service tools including Express Lane same-day pickup, QLess appointment scheduling, BTExpress for business tax management, County-Taxes.com for property tax payments, and RenewExpress for vehicle renewals. The office also administers the Kids Tag Art school fundraising program. Services are available in-person at four locations, through drive-thru, by mail, and via a network of state and partner online portals.

Differentiator

Problem solved

Functional benefit

Products and services

• Driver License and ID Card Services Issuance, renewal, replacement, and upgrade of Florida Real ID-compliant driver licenses and identification cards for Escambia County residents. Includes Class E licenses, Commercial Driver Licenses (CDL), learner permits, and military extension cards.
• Motor Vehicle and Vessel Services Vehicle and vessel title transfers, registrations, specialty license plates, disabled parking permits, and electronic title management for Escambia County residents. Includes same-day pickup lockers for online renewals.
• Property Tax Services Collection and distribution of property taxes for multiple governmental entities on behalf of Escambia County property owners. Includes online payment, installment plans, tax certificate sales, and searchable property tax records.
• Business Tax Receipt Services Issuance, renewal, editing, and search of Escambia County Business Tax Receipts through the BTExpress online portal for any person doing business in the county, including one-person companies and home-based business owners. Includes exemption eligibility assessment for qualifying business owners.
• Concealed Weapon License Services Original applications, renewals, replacements, and duplicates for Florida concealed weapon/firearm licenses for Escambia County applicants. Includes expedited processing for active military and veterans, with applications submitted to FDACS Division of Licensing for final issuance.
• Hunting and Fishing Licenses Sales of Florida hunting and fishing licenses including the Military Gold Sportsman's License for eligible military members and veterans, processed through Florida Fish and Wildlife Conservation Commission systems.
• Florida Birth Certificate Services Issuance of Florida birth certificates for eligible parties with proper identification, including application processing with a $17.25 fee structure.

Quantifiable outcome

• 99.2 percent recovery rate of delinquent taxes through tax certificate sales
• +2 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered minor and core.

• Escambia County School DistrictminorStrategic or Co-development Partner · 1 January 2018Partner in the Kids Tag Art program - a school art project where students design specialty license plate art. Proceeds from sales support school art departments. Partnering since 2018.
• Polk County Tax CollectorminorStrategic or Co-development Partner · 1 January 2018Original initiator of the Kids Tag Art program that Escambia County modeled its program after.
• Florida Department of Highway Safety and Motor Vehicles (DHSMV)coreTechnology or IntegrationPrimary state partner for driver license issuance, vehicle and vessel titling and registration. The Tax Collector processes transactions on behalf of DHSMV using state systems including the ORION driver license issuance system.
• Florida Department of Agriculture and Consumer Services (FDACS)coreTechnology or IntegrationProcesses concealed weapon license applications and renewals through FDACS Division of Licensing. Applications are submitted electronically and FDACS issues the final licenses.
• District School BoardminorStrategic or Co-development PartnerRecipient of property tax collections distributed by the Tax Collector for school funding.
• Board of County CommissionerscoreStrategic or Co-development PartnerPrimary county government partner receiving tax distributions. The Tax Collector is a constitutional officer of the county and delivers unspent revenue to BOCC annually.
• City of PensacolaminorStrategic or Co-development PartnerRecipient of municipal tax collections for the City of Pensacola.

Scale indicators12 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Pinellas County Tax Collector: Florida county tax collector operating under the same constitutional officer framework, providing driver license, vehicle registration, and property tax services to Pinellas County residents.
• Broward County Tax Collector: Florida county tax collector office providing identical services under the same constitutional framework. Broward County serves a larger population but operates with parallel structure and service offerings.
• Duval County Tax Collector: Florida county tax collector serving Duval County with identical constitutional functions and service portfolio under the same state regulatory and fee structure.
• Hillsborough County Tax Collector: Florida county tax collector office performing identical constitutional functions including driver licensing, vehicle registration, property tax collection, and business tax receipts for Hillsborough County residents. Same state regulatory framework and fee structure.
• Lee County Tax Collector: Florida county tax collector office performing equivalent constitutional services including driver licensing, property tax collection, and vehicle registration for Lee County.
• Palm Beach County Tax Collector: Florida county tax collector office with parallel constitutional responsibilities for tax collection, driver licensing, vehicle registration, and business tax receipts in Palm Beach County.
• Polk County Tax Collector: Florida county tax collector for Polk County. Notably, Escambia County modeled its Kids Tag Art program after Polk County's original initiative, demonstrating direct operational and programmatic parallels.
• Orange County Tax Collector (Florida): Florida county tax collector serving Orange County with the same constitutional officer mandate for tax collection, driver licensing, and vehicle registration. Comparable scale and service portfolio to Escambia County.
• Miami-Dade County Tax Collector: Florida county tax collector for Miami-Dade County, performing the same constitutional functions including driver licensing, property tax collection, and business tax receipts under Florida state law.

Broad incumbents

• Florida Department of Highway Safety and Motor Vehicles (DHSMV): Florida state agency that establishes policy and operates the ORION driver license system used by Escambia County Tax Collector. As the state-level umbrella organization, DHSMV defines service standards and technology platforms for all county tax collectors.

Market position

Strengths3 records

Weaknesses3 records

Competitive moat4 records

Key risks4 records

Key highlights7 records

Customer concentration

• Xx.com/escambiatc
• Facebookfacebook.com/ECTaxCollector
• LinkedInlinkedin.com/company/escambia-county-tax-collector

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Escambia County Tax Collector