E.S.E. Hospital San José De La Gloria

What E.S.E. Hospital San José De La Gloria does

E.S.E. Hospital San José De La Gloria is a Colombian public healthcare institution (Empresa Social del Estado) headquartered in La Gloria, Cesar, and operated under the Alcaldía Municipal de La Gloria en Cesar. It delivers general-medicine and basic public-health services to the residents of the municipality, with headcount in the 1–10 range. As a designated E.S.E., it occupies a public-hospital monopoly position within its geographic catchment and is funded through municipal transfers and the national health system rather than through commercial customers.

The hospital's digital footprint is delivered through the Mi Colombia Digital government platform, on which it maintains an institutional portal exposing three citizen-facing services: PQRDS (Peticiones, Quejas, Reclamos, Denuncias y Sugerencias) for managing citizen petitions and complaints; Chat Institucional as a digital attention channel; and Sedes Electrónicas (Electronic Offices) for direct citizen services without in-person visits. The portal also carries GDPR-aligned privacy and cookie disclosures. There is no proprietary technology stack, no AI/ML capability, no third-party platform integration beyond Mi Colombia Digital, and no commercial product line.

Commercially, the entity has no disclosed revenue, pricing model, or paying customers; its economics are driven by municipal budget allocations and public-health-system reimbursements rather than market-based revenue mechanics. The most recent documented institutional activity on its digital channels dates to around April 2020, and no subsequent product, partnership, funding, or expansion events are reported in the source material.

Name

E.S.E. Hospital San José De La Gloria

Legal name

E.S.E. Hospital San José De La Gloria

Website

https://esehospitalsanjose-lagloria-cesar.gov.co

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

E.S.E. Hospital San José De La Gloria is a Colombian public hospital (Empresa Social del Estado) in La Gloria, Cesar, operated under the municipal government, delivering general-medicine and public-health services to local residents through a digital portal hosted on the Mi Colombia Digital government platform.

Ownership category

akta.pro rank

Headquarters

HQ city

La Gloria - Cesar

HQ country

Colombia

HQ region

Latin America

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D

Distribution channels1 record

Marketing channels2 records

Core offering

E.S.E. Hospital San José De La Gloria is a public healthcare entity (Empresa Social del Estado) that delivers general medical and hospital services to residents of the La Gloria municipality in the Cesar department of Colombia. The entity operates an institutional digital portal built on the Mi Colombia Digital government platform, providing citizens with access to healthcare information, appointment scheduling, electronic administrative procedures, and citizen engagement tools such as a PQRDS (petitions, complaints, claims, denouncements, and suggestions) system and an online institutional chat. It functions as the primary public healthcare provider for the local community within Colombia's Sistema General de Seguridad Social en Salud (SGSSS).

Product overview

ESE Hospital San José de La Gloria operates as a government health institution with a digital services portfolio built on the Mi Colombia Digital government platform. The core offering includes an institutional portal providing citizen access to healthcare services, administrative procedures, and public information transparency. Key products include the PQRDS (Peticiones, Quejas, Reclamos, Denuncias y Sugerencias) system for citizen complaints and requests, the Chat Institucional for online assistance, and Electronic Offices (Sedes Electrónicas) for digital administrative procedures. The hospital's digital presence follows Colombian government standards for public institutions, providing electronic government services to the municipality of La Gloria in Cesar department.

Differentiator

Problem solved

Functional benefit

Products and services

• General Medicine and Hospital Services
• Portal Institucional ESE Hospital San José Official government portal for ESE Hospital San José de La Gloria providing citizen services, transparency information, and administrative access, built on the Mi Colombia Digital government platform for the local population.
• PQRDS - Sistema de Peticiones, Quejas, Reclamos, Denuncias y Sugerencias Electronic system for receiving and managing petitions, complaints, claims, denouncements, and suggestions from citizens, with follow-up tracking via generated codes for La Gloria municipality residents.
• Chat Institucional Online institutional chat service enabling citizens to receive assistance and information virtually through the hospital portal, including appointment scheduling and general inquiries.
• Sedes Electrónicas - Electronic Offices Digital administrative offices for electronic procedures managed through the Mi Colombia Digital platform, enabling citizens to complete government service procedures online.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves5 records

Expansion highlights2 records

Direct peers

• Hospital de San José (Bogotá): Public-affiliated general hospital in Bogotá with overlapping clinical services and a shared Hospital San José identity; provides general medicine and outpatient care to a defined urban catchment, similar to the anchor's municipal mandate.
• E.S.E. Hospital Santa Sofía de Caldas: Another E.S.E. (Empresa Social del Estado) hospital in Colombia, operating under the public health system and serving a defined regional population—directly comparable in legal form and service mandate.
• E.S.E. Hospital Departamental San Antonio de Soacha: Other Colombian E.S.E. public hospital operating under the same Empresa Social del Estado structure, delivering direct healthcare services to a municipal population using the Mi Colombia Digital platform and similar citizen-engagement tooling.
• Hospital El Tunal (Bogotá): Public hospital serving a defined catchment within Bogotá's public health network, operating as the primary care access point for a specific locality—an operational model analogous to ESE Hospital San José in La Gloria.
• Hospital de Suba (Bogotá): Public-sector hospital anchored to a specific Bogotá locality, providing general medical and outpatient services to a resident population; shares the role of primary public health access point with the subject company.

Broad incumbents

• EPS Sanitas: One of Colombia's largest health-promoting entities (EPS), operating an extensive network of provider facilities and digital patient tools nationwide; represents the broader managed-care incumbent the subject hospital ultimately serves.
• Sura EPS: Major Colombian EPS with vertically integrated healthcare services and digital patient engagement capabilities; shares the Colombian public/private health ecosystem context of the subject hospital.

Emerging players

• GetWellNetwork: Patient engagement and digital patient-interaction platform deployed across hospitals and health systems; comparable to the subject's PQRDS, Chat Institucional, and portal-integrated citizen-services offering.
• Phreesia: Patient intake, messaging, and engagement platform widely used by healthcare provider organizations; comparable to the hospital's portal-integrated appointment scheduling, complaints management, and chat services.
• Luma Health: Patient engagement platform offering chat-based communication, appointment management, and digital front-door capabilities to provider organizations; product overlap with the subject hospital's chat and electronic offices functionality.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/e.s.e.-hospital-san-jos%C3%A9-de-la-gloria

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about E.S.E. Hospital San José De La Gloria