End User Services (EUS)
End User Services (EUS) is a Santiago-based IT service management firm providing end-user IT administration, operational continuity, PMO, DRP, and e-waste recycling services to enterprise clients in Chile's Banking, Retail, Transportation, and Technology sectors.
- Company typePrivate
- Founded-
- HeadquartersChile, Chile
- Headcount11–50
- GTM typeB2B
- OfferingServices
What End User Services (EUS) does
End User Services (EUS), legally END USER SERVICES SPA, is a privately held Chilean IT service management firm headquartered in Santiago (Huechuraba) and operating exclusively within Chile. Founded in 2019 with a headcount of approximately 11 employees, EUS specializes in administering end-user technology services for enterprise clients, with a particular focus on the Banking, Retail, Transportation, and Technology sectors. Its core service portfolio is organized around operational continuity and includes outsourcing and vendor oversight, internal IT administration (asset inventory, hardware provisioning, secure decommissioning, uptime monitoring), an external Project Management Office (PMO) for technology projects, and Business Continuity/Disaster Recovery (DRP) planning. Specialized offerings include VIP trading-floor support with differentiated SLAs and 24x7 prioritized attention, IT tender support (help desk, field support, infrastructure, printing), and an Electronic Waste Recycling service with reverse logistics.
Technically, EUS is a services operation rather than a software platform. There is no proprietary application, no API, no patents, and no disclosed AI/ML capabilities. The firm's "technology" is its operational methodology backed by direct support relationships with major brands (Bloomberg, Reuters, Bolsa Electrónica, Bolsa de Comercio Santiago) and brokers (Icap, Tradition, Enlace Chile, GFI/BCG, EBD). It is GDPR/RGPD-aligned for data handling, with a 6-month retention policy.
The business model is contact-based direct sales — phone, WhatsApp, and email — with on-site service delivery by professionals distributed throughout Chile. Pricing is not publicly disclosed. The company has no institutional investors, no funding rounds, no announced M&A, and limited public visibility beyond its own website and blog. EUS is essentially a small, owner-operated IT services boutique serving Chilean enterprise clients across a handful of verticals.
End User Services (EUS) firmographics
Firmographics- Name
- End User Services (EUS)
- Legal name
- END USER SERVICES SPA
- Website
- https://eus.cl
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- End User Services (EUS) is a Santiago-based IT service management firm providing end-user IT administration, operational continuity, PMO, DRP, and e-waste recycling services to enterprise clients in Chile's Banking, Retail, Transportation, and Technology sectors.
- Ownership category
- akta.pro rank
End User Services (EUS) industry classification
Industry- Product category
- IT Service Management
- NAICS
- Administrative and Support Services (561), Business Service Centers (56143), Office Administrative Services (5611)
- SIC
- Services-Management Services (8741), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- End-User Computing Outsourcing (EUC / Desktop Services) (BPAEAMAE)
- akta.pro secondary industries
- Workplace Service Desk & Onsite Support (Deskside/Field Services, VIP Support) (BPAEAIAJ), IT Service Desk & End-User Support (L1/L2) (BPAAACAA), Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC) (BPAEAIAF)
Keywords
Where End User Services (EUS) is headquartered
LocationHeadquarters
- HQ city
- Chile
- HQ country
- Chile
- HQ region
- Latin America
Offices1 record
Markets served
End User Services (EUS) business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D
Distribution channels1 record
Marketing channels1 record
End User Services (EUS) product offering
Product offeringCore offering
End User Services (EUS) is a Chilean IT service management company that facilitates the administration of technological services for end users. It delivers outsourced IT service management, internal IT administration, project management office (PMO), disaster recovery/business continuity support, specialized trading floor and VIP user support for financial institutions, IT tender support, and reverse-logistics electronic waste recycling services to enterprise clients.
Product overview
End User Services (EUS) is an IT service management company that operates as a unified service offering rather than a modular platform. The portfolio consists of interconnected IT outsourcing services organized around operational continuity: Core services include Operational Continuity Management (outsourcing and vendor oversight), a Project Management Office (PMO) for technology projects, Internal IT Administration (asset management, hardware provisioning, secure disposal), and Business Continuity/DRP services. Specialized sector services include VIP Trading Floor Support for financial institutions (with integrations to Bloomberg, Reuters, and stock exchanges), IT tender support, and Electronic Waste Recycling. These services are designed for enterprises in Banking, Retail, Transportation, and Technology sectors, particularly in Chile, delivered by professionals with expertise in financial services and IT.
Differentiator
Problem solved
Functional benefit
Companies that use End User Services (EUS)
Customer profileSegments4 records
Ideal customer profiles4 records
End User Services (EUS) technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
End User Services (EUS) partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered minor.
- IcapminorBroker partner for financial market services including trading platform connectivity.
- TraditionminorBroker partner for financial market services.
- Enlace ChileminorBroker partner for Chile market financial services.
- GFI / BCGminorBroker partner for financial market services.
- EBDminorBroker partner for financial services.
- TelefoníaminorTelephony services partner integrated into broker services offerings.
Scale indicators1 record
Recent moves5 records
Expansion highlights2 records
End User Services (EUS) competitors and assessment
Company assessmentBroad incumbents
- Sonda: Chilean-origin IT services and infrastructure giant with deep presence across LATAM. Directly comparable as a domestic Chilean provider of managed IT, outsourcing, and end-user services to banking, retail, and public-sector clients.
- Stefanini: Global IT services and outsourcing firm with strong LATAM operations. Comparable to EUS in providing end-user IT support, service desk, and managed services for enterprise clients across the region.
- Globant: LATAM-born global IT and digital services firm. Comparable as a regional IT services provider delivering managed services, workplace, and digital transformation engagements to enterprise clients.
- Konecta: LATAM-based BPO and IT services group with significant Chile and regional operations. Comparable as a provider of IT help desk, field support, and end-user services to enterprise customers.
- Atento: LATAM-headquartered customer experience and IT/BPO provider with large operations in Chile. Comparable to EUS in delivering help desk, IT support, and managed end-user services for enterprise clients in banking and retail.
- TCS (Tata Consultancy Services): Global IT services and consulting leader with active LATAM presence. Comparable to EUS as a broad incumbent providing IT outsourcing, service desk, and digital workplace services at scale to global and regional banks.
- Indra: Spanish multinational IT and digital services firm with major LATAM presence, including Chile. Comparable to EUS in providing IT outsourcing, service desk, and digital workplace solutions to banking and large enterprise clients.
- Infosys: Global IT services firm with growing LATAM footprint. Comparable as a broad incumbent offering IT outsourcing, end-user computing, and managed workplace services to banking and enterprise clients worldwide.
- TIVIT: Latin American digital business and IT services company headquartered in Brazil. Comparable as a regional IT outsourcing and managed services provider serving enterprise clients with end-user and infrastructure support.
- Logicalis: International IT solutions and managed services provider with significant LATAM operations. Comparable to EUS in offering managed workplace, IT outsourcing, and digital workplace services to enterprise customers.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights5 records
Customer concentration
End User Services (EUS) social profiles
Digital presenceEnd User Services (EUS) compliance and trust
Trust signalCompliance1 record
End User Services (EUS) financial estimates
Financial estimateRevenue estimate
Valuation estimate
End User Services (EUS) leadership team
Management profileNumber of profiles
Profiles1 record
End User Services (EUS) funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
End User Services (EUS) M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about End User Services (EUS)
What does End User Services (EUS) do?
End User Services (EUS) is a Chilean IT service management company that facilitates the administration of technological services for end users. It delivers outsourced IT service management, internal IT administration, project management office (PMO), disaster recovery/business continuity support, specialized trading floor and VIP user support for financial institutions, IT tender support, and reverse-logistics electronic waste recycling services to enterprise clients.
Is End User Services (EUS) a public or private company?
End User Services (EUS) is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was End User Services (EUS) founded?
End User Services (EUS) was founded in -1. It employs 11 to 50 people.
Where is End User Services (EUS) based?
End User Services (EUS) is headquartered in Chile, Chile, in the Latin America region.
Who are End User Services (EUS)'s main competitors?
Broad incumbents on record are Sonda, Stefanini, Globant, Konecta, Atento, TCS (Tata Consultancy Services), Indra, Infosys, TIVIT and Logicalis.
Does End User Services (EUS) have an API?
No public API is recorded for End User Services (EUS).
What industry is End User Services (EUS) in?
End User Services (EUS)'s product category is IT Service Management. Its primary akta.pro industry code is BPAEAMAE, End-User Computing Outsourcing (EUC / Desktop Services), with a secondary code of BPAEAIAJ, Workplace Service Desk & Onsite Support (Deskside/Field Services, VIP Support). Its NAICS code is 561 and its SIC code is 8741.