City of Everett, WA

What City of Everett, WA does

The City of Everett, WA is a municipal government established in 1893, operating as the largest city and county seat of Snohomish County, Washington. The city delivers essential public services to its residents, businesses, and visitors through multiple departments including Police, Fire, Everett Transit, Public Works, and Parks & Recreation, supported by a workforce of approximately 595 employees. Its service portfolio spans public safety, water/sewer/stormwater utilities, road and bridge infrastructure, public transit, parks and recreation, permitting and licensing, code enforcement, and emergency management.

The city operates an integrated digital services ecosystem built on CivicPlus CivicEngage (web/forms), Laserfiche (document management with records dating to 1893), Socrata (open data via data.everettwa.gov), and SeeClickFix (311 service requests). Core digital products include an Online Permit Portal, Utility Billing System, Community Crime Map, Recreation Class Registration, and Animal Services Portal. In 2025, the city piloted an AI permit application assistance tool in partnership with Challenge Seattle, representing its first disclosed AI initiative.

Revenue is generated through a diversified tax-and-fee model: property taxes (primary), water/sewer/stormwater utility charges (rates reset annually), business licenses and B&O tax, permits and development fees, transit fares, municipal court fines, and federal/state grants including American Rescue Plan Act funding. The go-to-market motion is direct-to-consumer, with distribution through in-person service centers, online self-service portals, field-based services (police, fire, public works), and Everett Transit fixed-route buses. Key strategic initiatives include transit consolidation with Community Transit, pre-approved ADU designs to accelerate housing development, and the Edgewater Bridge infrastructure completion.

Name

City of Everett, WA

Legal name

City of Everett, Washington, USA

Website

https://everettwa.gov

Company type

Public

Founded year

1893

Operating status

Operating

Headcount range

501–1,000 employees

Short description

City of Everett, WA is a municipal government (founded 1893) and county seat serving Snohomish County's largest city with public safety, utilities, transit, permitting, and parks services delivered via a CivicPlus-powered digital ecosystem.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (9251), Urban Transit Systems (4851), Water, Sewage and Other Systems (2213), Fire Protection (922160)

SIC

Transportation Services (4700), Water Supply (4941), Operators Of Nonresidential Buildings (6512)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Local Transportation, Parking & Mobility Administration (BPAIACAM), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Economic Development & Business Licensing (Local) (BPAIACAN), Local Public Health & Human Services Administration (BPAIACAK)

Keywords

• Municipal government services
• Public safety services
• Utility billing services
• Public transit operations
• Permitting and licensing

Headquarters

HQ city

Everett, WA

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Property Taxes: Primary revenue source for general city operations, public safety, and infrastructure maintenance
2. Utility Fees: Water, sewer, and surface water utility charges to residents and businesses; rates set annually (2026 rates referenced)
3. Business Licenses and B&O Tax: Business licensing fees and Business & Occupation tax for operating businesses within city limits
4. Permits and Development Fees: Fees for construction, building, fire, film, special events, and other permits; includes development-related revenue
5. Transit Fares: Everett Transit public transportation fares for bus services
6. Municipal Court Fines: Traffic tickets, parking tickets, criminal fines, and court fees
7. Federal and State Grants: Grant funding including American Rescue Plan Act, transportation grants, and public safety funding

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

The City of Everett is a municipal government that provides essential public services to residents, businesses, and visitors within its jurisdictional limits. Core offerings include public safety (police, fire, EMS), water, sewer, and surface water utility services, public transit, construction and business permitting, business licensing, parks and recreation, animal services, municipal court, and community development. Services are delivered through the municipal building, online self-service portals, and field operations across the city.

Product overview

City of Everett, WA operates a unified digital services ecosystem centered on its official website (everettwa.gov) powered by CivicPlus CivicEngage. The portfolio includes citizen-facing service portals for permits (Online Permit Portal), utility billing (utilitybilling.everettwa.gov), open government data (data.everettwa.gov via Socrata), document archives (Laserfiche Digital Records Center), public safety (Community Crime Map, Police/Fire services), transit (Everett Transit), recreation registration, and animal services. In 2025, the city launched a pilot AI permit application assistance tool in partnership with Challenge Seattle. The platform integrates SeeClickFix for service requests, Laserfiche for records management, and Socrata for open data.

Differentiator

Problem solved

Functional benefit

Brands

• Everett Police Department: Municipal law enforcement agency providing public safety services
• Everett Fire Department
• Everett Transit
• Everett Animal Shelter
• Everett Public Library

Products and services

• Everett Transit Public Bus Service Municipal public transportation service providing fixed-route bus and paratransit rides to Everett residents, commuters, and visitors, with connections to regional transit networks.
• Water, Sewer, and Surface Water Utility Service Essential utility service delivering treated drinking water, wastewater collection and treatment, and stormwater management to residential and commercial customers within Everett city limits.
• Construction, Building, and Development Permits Permitting service for construction, development, fire, film, and special event projects, with online application, review tracking, and fee payment through the Online Permit Portal.
• Business Licensing and B&O Tax Administration Annual business licensing service and Business & Occupation tax administration for commercial enterprises operating within Everett city limits, with fees varying by business type and gross receipts.
• Parks and Recreation Class Registration Online registration and participation in parks and recreation programs, classes, and activities for Everett residents and visitors.
• Animal Services (Shelter, Licensing, Control) Municipal animal services including shelter adoptions, lost and found pet support, pet licensing, animal control response, volunteer engagement, and donations for Everett residents.
• Everett Public Library Services Municipal library services including collections, programming, and community events operated by the City of Everett through the Everett Public Library system.
• Police, Fire, and Emergency Medical Services Public safety services delivered through the Everett Police Department and Everett Fire Department, including law enforcement patrol, fire suppression, emergency medical response, and emergency management for residents and visitors.
• Municipal Court Services Municipal court adjudication of traffic violations, parking citations, criminal matters, and associated court fees and fines for individuals and entities within the city's jurisdiction.
• Pre-Approved ADU Design Program Housing acceleration program providing pre-approved Accessory Dwelling Unit (ADU) designs to streamline and de-risk residential construction for property owners and builders in Everett.
• AI Permit Application Assistance Tool (Pilot) Generative AI tool that helps businesses navigate the permit application process by providing text-based guidance, piloted in partnership with Challenge Seattle under grant funding.

Quantifiable outcome

• Named bronze-level Bicycle Friendly Community by League of American Bicyclists
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability2 records

Feature5 records

Partnerships

Eleven partnerships are on record, tiered core, regional and minor.

• Challenge SeattlecoreStrategic or Co-development Partner · 1 January 2024Challenge Seattle provided grant funding to pilot an AI permit application assistance tool. City Council approved acceptance of this grant funding. This innovation partnership aims to improve the permit application process using artificial intelligence technology.
• Community TransitcoreStrategic or Co-development Partner · 1 January 2024Everett and Community Transit announced work toward public transit consolidation. Annexation would dramatically improve service for residents across Everett and Snohomish County. Active transit consolidation study underway.
• Sound TransitregionalStrategic or Co-development PartnerRegional transit partner providing links to light rail and regional transit services beyond Everett city limits
• King County MetroregionalStrategic or Co-development PartnerRegional transit partner providing connections to the greater Seattle metropolitan transit network
• CivicPluscoreTechnology or IntegrationProvider of the civic engagement platform powering the City of Everett website, including content management, online forms, permit portals, and civic engagement tools
• LaserfichecoreTechnology or IntegrationDocument management system used for official city records including over 130 years of council minutes (1893-2026), ordinances, and official documents accessible through Laserfiche WebLink portal
• SocratacoreTechnology or IntegrationOpen data platform provider for data.everettwa.gov making city data publicly accessible
• Port of EverettregionalStrategic or Co-development PartnerPort authority providing economic development, maritime services, and waterfront development partnerships
• Snohomish CountyregionalStrategic or Co-development PartnerCounty government partnership for shared services, emergency management, health services, and regional planning coordination
• United Soccer LeagueminorStrategic or Co-development PartnerPotential partnership for new downtown outdoor multipurpose facility; would support economic activity and new investments
• Imagine Children's MuseumminorStrategic or Co-development PartnerCommunity partner for family programming; hosts FREE Community Access Nights third Thursday of each month

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• City of Seattle, WA: Larger Washington municipal government offering overlapping utilities, transit, permitting, and digital services at metropolitan scale. Broad incumbent for evaluating how Everett's innovation pilots (e.g., AI permitting) compare with the leading edge of municipal technology adoption.
• Snohomish County: Regional governing authority that shares services, emergency management, and interlocal agreements with Everett. Comparable for measuring regional coordination structures and shared-service economics.

Others

• CivicPlus: Technology vendor providing the CivicEngage platform that powers everettwa.gov. Included as an enabling/ecosystem peer relevant to understanding the city's digital stack and vendor concentration risk.
• Tyler Technologies (Munis / ERP): Major municipal ERP / permitting technology vendor serving comparable mid-sized U.S. cities. Relevant peer for understanding the broader govtech ecosystem that Everett's stack (CivicPlus + Laserfiche + Socrata) operates within.

Direct peers

• City of Tacoma, WA: Direct municipal peer in Washington State of similar size and service scope. Tacoma operates comparable utilities, transit, permitting, and public safety functions, making it a like-for-like comparable for governance, digital services, and revenue mix benchmarking.
• City of Spokane, WA: Comparable Washington municipal government providing utility services, transit, permitting, and public safety to a similar population base. Direct peer for benchmarking municipal digital platforms and revenue diversification.
• City of Olympia, WA: Washington State capital municipal government with overlapping civic functions (utilities, transit coordination, permitting, public safety). Comparable in governance complexity and revenue mix.
• City of Bellevue, WA: Washington city government with comparable utilities, permitting, and transit functions and a similar innovation agenda around digital services and housing. Useful peer for measuring performance on permit modernization and ADU/housing initiatives.
• City of Bellingham, WA: Mid-sized Washington municipal government providing the same core mix of utility, transit, permitting, and public-safety services. Comparable in scale and governance structure to Everett, useful for regional benchmarking.

Regional players

• Community Transit: Regional transit operator currently partnered with Everett on a consolidation study. Closest comparable for Everett Transit's service model and a key partner/peer for evaluating the consolidation opportunity.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/everettcity
• YouTubeyoutube.com/everettcity
• Facebookfacebook.com/EverettCity
• LinkedInlinkedin.com/company/everettcity

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Everett, WA