What Fareham Borough Council does

Fareham Borough Council is a UK local government authority delivering statutory and discretionary services to approximately 115,000 residents across 9 wards (Fareham, Portchester, Stubbington, Hill Head, Titchfield, Park Gate, Warsash, Locks Heath and Sarisbury) in the borough situated between Portsmouth and Southampton. Its service portfolio comprises housing management, waste collection and recycling, planning, council tax and business rates administration, housing benefit, leisure facilities, parking enforcement, licensing, electoral services, and economic development. The council employs 207 staff, is governed by 32 elected councillors, and is led by Chief Executive Andrew Wannell.

The council operates a digital service platform (www.fareham.gov.uk) supported by third-party payment infrastructure: Pay360 and Worldpay for card processing, AllPay for Direct Debit, and the South-East Business Portal (SEBP) — a regional procurement portal covering 74 councils in South-East England — for tendering. Other technical integrations include Google Analytics, YouTube, and Vimeo. The council uses AI tools internally for officer productivity (drafting, summarising, first drafts of communications and reports) with mandatory human review before use, and holds a primary 'one public estate' Civic Offices shared with the Hampshire, Southampton and Isle of Wight Clinical Commissioning Group, Probation Service, and UK Health Security Agency.

Revenue is generated through mandatory local taxation (Council Tax, National Non-Domestic Rates), rental income from council housing and garages, service fees (planning, licensing, parking penalties, leisure), and government grants. Delivery is organised around six corporate priorities (Housing Choices, Climate Change/Environment, Strong/Safe/Healthy Communities, Economic Development, Leisure Opportunities, and a Responsive/Inclusive/Innovative Council) and monitored through 30 performance indicators. Major capital programmes include the £20M Fareham Live theatre, £7M leisure centre transformation, the Daedalus business park / Solent Airport regeneration, and the multi-decade Welborne Garden Village development delivering 6,000 new homes and 6,000 jobs.

Name

Fareham Borough Council

Legal name

Fareham Borough Council

Website

https://fareham.gov.uk

Company type

Private

Founded year

1974

Operating status

Operating

Headcount range

101–250 employees

Short description

Fareham Borough Council is a UK local government authority providing statutory services — housing, waste, planning, council tax, leisure, and economic development — to approximately 115,000 residents across 9 wards between Portsmouth and Southampton.

Ownership category

akta.pro rank

Product category

Local Government Services

NAICS

Waste Collection (56211), Administration of Housing Programs, Urban Planning, and Community Development (9251)

SIC

Refuse Systems (4953), Sanitary Services (4950)

akta.pro primary industry

Municipal Tax & Revenue Administration (Local) (BPAIACAD)

akta.pro secondary industries

Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ), Public Works / In-House Municipal Collection Operations (EUAIAAAF), Residential Curbside MSW Collection (Cart-Based) (EUAIAAAA)

Keywords

• Local government services
• Council tax administration
• Municipal housing services
• Waste collection services
• Leisure facility management

Headquarters

HQ city

Fareham

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Council Tax: Mandatory local taxation charged to residents based on property band valuations. Payments due on the 1st of each month with options for 12 or 10 monthly instalments, half-yearly, or annual payments. Collected via direct debit, online, phone, post, or PayPoint.
2. National Non-Domestic Rates (Business Rates): Levied on commercial properties and businesses operating in the borough. Collected via direct debit, online, phone, or PayPoint with same payment schedule as Council Tax.
3. Housing and Garage Rent: Rental income from council-owned housing stock and garage/parking spaces. Collected via direct debit, online, phone, post, or AllPay payment cards at PayPoint outlets.
4. Procurement and Contract Services: Payment terms for goods, works, and services provided by suppliers under formal contracts. Standard payment is 30 days from receipt of valid invoice.
5. Fees and Charges: Various service fees including planning applications, licensing, parking penalties, hire of facilities, and other council services. Payment accepted online, by phone, or in person.

Pricing tiers

Distribution channels7 records

Marketing channels9 records

Core offering

Fareham Borough Council is a statutory local government authority delivering a full range of municipal services to approximately 115,000 residents and businesses across nine wards in the Fareham Borough of Hampshire, England. Core services include Council Tax and Business Rates collection, council housing management and tenancy services, waste and recycling collection, planning applications and decisions, benefits administration, leisure centres, theatres, car parking enforcement, licensing, electoral services, and economic development programmes. The council also operates town-centre regeneration, the Welborne Garden Village development, and the Daedalus business parks and Innovation Centre.

Product overview

Fareham Borough Council operates a comprehensive digital service portfolio through its primary website (www.fareham.gov.uk), which functions as a unified citizen services portal. The offering comprises the core website platform serving as the main access point, integrated online payment systems (Pay360/Worldpay/AllPay) for Council Tax, housing rent, parking, and business rates, a dedicated jobs portal for recruitment, Freedom of Information request processing, procurement and tendering services via the South-East Business Portal, housing management services, leisure and community facilities including leisure centres and theatre, and accessibility support services. The council also utilises AI tools for internal productivity (drafting, summarisation) with human review requirements.

Differentiator

Problem solved

Functional benefit

Products and services

• Council Tax Administration

Quantifiable outcome

• Successful delivery of Fareham Live theatre (£20M investment)
• +5 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability2 records

Feature3 records

Partnerships

18 partnerships are on record, tiered core and minor.

• Pay360coreTechnology or IntegrationPayment processing partner for online and telephone card transactions. Pay360 processes all card payments securely in partnership with Worldpay, transmitting details directly between the customer's bank and the payment system without the council retaining card data.
• AllPaycoreTechnology or IntegrationThird-party company used by the council to process Direct Debit instructions. AllPay payment cards also enable residents to pay at 29,000 PayPoint outlets and 11,500 Post Office branches nationwide.
• WorldpaycoreTechnology or IntegrationCard payment company used by the council in partnership with Pay360 to communicate directly with banks for payment authorisation. Ensures secure processing of all card transactions.
• South East Business Portal (SEBP)coreTechnology or IntegrationRegional procurement portal covering 74 councils in South-East England. Used by Fareham Borough Council as its preferred method for sharing tender opportunities and existing contracts. Suppliers can register free of charge, receive automated alerts, and submit expressions of interest.
• Hampshire County CouncilcoreStrategic or Co-development PartnerService sharing partner. Hampshire County Council is responsible for social care, education, public health, road maintenance, street lighting, and on-street parking. Fareham Borough Council delivers local projects and services including leisure, housing, planning, benefits, and waste collection.
• CHAS (Contractors Health and Safety Assessment Scheme)minorImplementation/ SI/ Consulting PartnerRecognised accreditation scheme for streamlining the procurement tender process. Suppliers with CHAS accreditation are recognised as meeting health and safety standards for council contracts.
• SSIP (Safety Schemes In Procurement)minorImplementation/ SI/ Consulting PartnerRecognised accreditation scheme that streamlines the tender process by providing a consistent vetting standard across council contracts for health and safety requirements.
• ConstructionlineminorImplementation/ SI/ Consulting PartnerUK Government certification scheme for construction contractors. Fareham Borough Council recognises Constructionline accreditation for streamlining the tender process.
• EXORminorImplementation/ SI/ Consulting PartnerSupplier pre-qualification service used by the council to achieve consistent vetting standards across contracts.
• BiP Select AccreditminorImplementation/ SI/ Consulting PartnerThird-party accreditation provider recognised by the council for streamlining the procurement tender process.
• Hampshire, Southampton and Isle of Wight Clinical Commissioning GroupminorStrategic or Co-development PartnerTenant in the Civic Offices as part of the Government's 'one public estate' policy encouraging public sector organisations to share office space.
• Probation ServiceminorStrategic or Co-development PartnerTenant in the Civic Offices as part of the Government's 'one public estate' policy encouraging public sector organisations to share office space.
• UK Health Security AgencyminorStrategic or Co-development PartnerTenant in the Civic Offices as part of the Government's 'one public estate' policy encouraging public sector organisations to share office space.
• Everyone ActivecoreStrategic or Co-development PartnerOperator of Fareham Leisure Centre and Holly Hill Leisure Centre. Offers council employees discounted gym membership at £28.99 per month plus £10 joining fee.
• Fareham LivecoreStrategic or Co-development PartnerAward-winning theatre venue operated by Trafalgar Entertainment. Council invested £20M in the theatre with supporting car park as part of town centre regeneration.
• Solent Airport (Daedalus)coreStrategic or Co-development PartnerFormer ex-navy airfield transformed by the council into a thriving airport that underpins award-winning business parks. Part of the council's economic development strategy.
• Citizens Advice FarehamminorStrategic or Co-development PartnerDebt advice service partner for the Breathing Space scheme. Provides debt respite advice and can enter individuals into the Breathing Space Register on behalf of the council.
• Disability ConfidentminorStrategic or Co-development PartnerGovernment scheme that Fareham Borough Council participates in as a Disability Confident Committed employer, demonstrating commitment to providing fair and equal routes to employment for people with disabilities.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Regional players

• Test Valley Borough Council: Hampshire district covering ~125K residents with a comparable mix of town and rural wards. Has a similar mix of statutory services plus economic development assets (e.g., business parks), making it a close operational comparator.
• Eastleigh Borough Council: Hampshire district serving a similar-sized population (~135K) with overlapping economic-development priorities around airport/business park assets (Eastleigh's proximity to Southampton Airport mirrors Fareham's Daedalus/Solent Airport focus). Comparable scope of housing, waste, and leisure services.
• Havant Borough Council: Adjacent Hampshire district council serving a comparable population (~125K residents), including Waterlooville and Hayling Island. Offers the same statutory service portfolio as Fareham (council tax, housing, waste, leisure, planning), making it a strong operating-model peer.
• New Forest District Council: Hampshire coastal district serving ~175K residents. Closest peer to Fareham in terms of coastal-rural-geographic mix and runs broadly the same statutory service portfolio, with comparable tourism/leisure and waste collection obligations.
• East Hampshire District Council: Hampshire district (~125K residents) sharing Fareham's boundary pressure from the South Downs and operating an equivalent range of council tax, housing, planning, and waste services. Useful peer for benchmarking shared procurement via the same SEBP portal.
• Winchester City Council: Hampshire district serving ~125K residents with a similar mix of historic town centre, transport corridors, and rural wards. Operates the same statutory services and faces comparable planning, housing, and waste collection demands to Fareham.
• Gosport Borough Council: Neighbouring Hampshire district council serving a similar-sized population (~88K) directly across Portsmouth Harbour from Fareham. Operates the same statutory functions (council tax, housing, waste, planning) with comparable digital service and payment infrastructure, making it the closest administrative peer for benchmarking.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/farehambc
• YouTubeyoutube.com/FarehamBCouncil
• Facebookfacebook.com/farehambc
• Instagraminstagram.com/farehambc
• LinkedInlinkedin.com/company/fareham-borough-council

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Fareham Borough Council