FlexMobil

What FlexMobil does

FlexMobil operates as a specialized mobility and medical transport service provider headquartered in Bern, Switzerland. Originally founded as a family business in 1994 by Salah Mechai, the company converted to the legal entity Taxi Bern 312 GmbH in 2018, operating under the registered FlexMobil® trademark. The company's core offering consists of seven integrated transport services: pedestrian transport (Fussgängerfahrten), wheelchair transport (Rollstuhlfahrten), supine/lying medical transport (Liegendtransport), inter-facility patient transfers (Patientenverlegungen), specialized school transport for children with special needs (Schülertransport), courier and parcel delivery (Kurierdienst), and pharmacy medication delivery (Apotheken-Taxi). The operational technology stack comprises a fleet of 33 vehicles—including 10 wheelchair-accessible minibuses capable of carrying up to 5 wheelchairs simultaneously, 15 cars with non-slip wheelchair ramps (max 6% incline), and 5 standard vehicles—supplemented by specialized medical equipment (hydraulic stretchers compliant with DIN EN 1789, oxygen bottles, vital function monitoring devices) and a stair climber for non-barrier-free destinations. Qualified medical personnel (diploma nurses HF, healthcare assistants FaGe, medical practice assistants MPA, and paramedics) are deployed for clinically supervised transports. In 2021, the company acquired City Garage Bern GmbH to internalize fleet maintenance.

The business model is transaction-based, with pricing publicly disclosed in Swiss Francs. Standard transport is metered at a CHF 6.80 base rate plus CHF 6.50 per kilometer, with evening (25%), night (50%), and Sunday (25%) surcharges, while medical transport follows fixed-unit pricing (CHF 85 seated, CHF 99 wheelchair, CHF 390 lying, excluding additional kilometer charges). Additional revenue is generated through BTB (Stiftung Behindertentransport Kanton Bern) subsidized fares for disabled residents, insurance billing for medically necessary transport (health insurance, supplementary insurance, disability benefits), wheelchair and equipment rental, and gift vouchers (from CHF 50). Distribution is direct-to-consumer via a 24/7 phone order line (031 333 99 33) and an online contact form on flexmobil.ch, supplemented by direct institutional partnerships with hospitals, clinics, schools, social institutions, the BTB foundation, and Hirslanden (Switzerland's leading private hospital group). Customer segments span individual mobility-impaired consumers, special-needs children, bedridden patients, private courier customers, and institutional healthcare and education buyers.

The company operates primarily in the Canton of Bern region, with patient transport services extending across Switzerland and the EU on order. Approximately 60 trained employees execute over 100 daily trips. The organization is family-controlled, with Ismael Mechai as Managing Director (Geschäftsführer), Amir Mechai as Deputy Managing Director (Stv. Geschäftsführer), and Malik Mechai as Head of Dispatch (Leiter Disposition). No external institutional investors, venture capital, or private equity involvement is indicated in the available materials, and no public funding rounds have been disclosed. Marketing relies on the company website, organic social media presence on Facebook and Instagram, and institutional referrals rather than paid digital advertising channels.

Name

FlexMobil

Legal name

Taxi Bern 312 GmbH

Website

https://flexmobil.ch

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

1–10 employees

Short description

FlexMobil is a Swiss specialized mobility and medical transport provider based in Bern, operating a 33-vehicle wheelchair-accessible fleet to serve mobility-impaired individuals, special-needs schoolchildren, healthcare institutions, and bedridden patients across Canton Bern, Switzerland, and the EU on order.

Ownership category

akta.pro rank

Product category

Specialized Medical and Accessible Transport Services

NAICS

Special Needs Transportation (485991)

SIC

Transportation Services (4700)

akta.pro primary industry

Non-Emergency Medical Transportation (NEMT) & Wheelchair/Stretcher Transport (HLAFANAJ)

akta.pro secondary industries

Wheelchair-Accessible & Mobility Vehicle Transport (HSABAOAC), Medical / Assisted Transport (Non-Emergency) (THADAEAJ), ADA/Accessible Paratransit (Complementary to Fixed-Route Transit) (THAIAHAA)

Keywords

• Specialized medical transport
• Wheelchair transport services
• Patient transfer services
• School transport special needs
• Accessible mobility services

Headquarters

HQ city

Bern

HQ country

Switzerland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Patient and Medical Transport Services: Transaction-based fees for transport services including wheelchair transport, lying transport, pedestrian transport, school transport, courier service, and pharmacy taxi. Pricing is based on base rate, per-kilometer, waiting time, surcharges, and additional services.
2. Subsidized BTB Transport: Subsidized transport fares for individuals holding a BTB (Stiftung Behindertentransport Kanton Bern) pass, with partial cost coverage from the foundation.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

FlexMobil provides specialized passenger transport services for people with restricted mobility and medical transport needs in the Bern region of Switzerland. Its core offerings include wheelchair transport, supine (lying) patient transport with medical equipment, patient transfers with qualified nursing staff, school transport for children with special needs, pedestrian transport, courier service, and pharmacy-taxi medication delivery, delivered via a fleet of 33 vehicles including wheelchair-accessible minibuses. The business serves both private individuals on a 24/7 basis and institutional partners such as hospitals, clinics, schools, care homes, and the BTB foundation.

Product overview

FlexMobil operates as a specialized mobility service provider offering a unified platform of transport services for people with reduced mobility. The core portfolio consists of seven distinct transport services: Fussgängerfahrten (pedestrian transport for those who walk but need assistance), Rollstuhlfahrten (wheelchair transport with specialized vehicles and ramps), Liegendtransport (supine transport with medical equipment across Switzerland/EU), Patientenverlegungen (patient transfers with or without medical accompaniment), Schülertransport (school transport for children with special needs including autism spectrum), Kurierdienst (courier/package delivery), and Apotheken-Taxi (pharmacy emergency medication delivery). Additional modules include BTB-subsidized transport for eligible Bern canton residents and medically necessary transport services with health insurance billing capabilities. All services operate around the clock with a fleet of 33 vehicles including minibusses and wheelchair-accessible vans.

Differentiator

Problem solved

Functional benefit

Products and services

• Wheelchair Transport (Rollstuhlfahrten) Specialized wheelchair transportation service with trained staff and vehicles equipped with non-slip wheelchair ramps (max 6% incline), with optional wheelchair rental for the duration of the trip, for individuals with mobility limitations.
• Supine / Lying Transport (Liegendtransport) Patient lying transport service across Switzerland and the EU, equipped with hydraulic stretchers compliant with DIN EN 1789, medical equipment, emergency supplies, oxygen bottles, and vital function monitoring devices, staffed with qualified medical personnel.
• Patient Transfers (Patientenverlegungen) Comprehensive patient transfer services with 24/7 availability including medical accompaniment by qualified nursing staff (diploma nurses HF, healthcare assistants FaGe, medical practice assistants MPA), covering seated, wheelchair, and supine transport options for hospitals, clinics, and care homes.
• Pedestrian Transport (Fussgängerfahrten) Private chauffeur service for individuals who can walk but require assistance with transportation, enabling participation in social life, cultural events, medical appointments, and leisure activities.
• School Transport (Schülertransport) Specialized daily school transport for children with special needs (physical disabilities, autism spectrum, developmental challenges) in the greater Bern area, with over 100 daily trips, trained drivers, and fixed contact persons for trust-building.
• Courier Service (Kurierdienst) Package express delivery service with pickup and delivery to desired addresses, same-day delivery depending on distance, with insurance coverage and affordable rates, for individuals and businesses needing urgent parcel or document transport.
• Pharmacy Taxi (Apotheken-Taxi) Emergency medication delivery service operated in cooperation with on-duty pharmacies in the Bern region, delivering medications directly to bedridden patients' bedsides including nights and holidays, with cost contributions of CHF 30 (city) or CHF 45 (region) and free delivery on medical prescription.
• BTB Subsidized Transport Subsidized leisure transport rides for persons holding a BTB (Stiftung Behindertentransport Kanton Bern) pass, providing annual quotas with maximum amounts and partial cost coverage by the BTB foundation.
• Medically Necessary Transport (Medizinisch Notwendige Fahrten) Medically necessary transport services (hospital visits, transfers, doctor visits, therapy trips) with fixed medical tariff rates (seated CHF 85, wheelchair CHF 99, supine CHF 390), billable to health insurance, supplementary insurance, or disability benefits when accompanied by a doctor's confirmation form.

Named customers5 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

Feature1 record

Partnerships

Six partnerships are on record, tiered core and minor.

• City Garage Bern GmbHcoreStrategic or Co-development Partner · 1 January 2021FlexMobil acquired City Garage Bern GmbH in 2021 to ensure professional maintenance and quality control of its vehicle fleet internally. Frank Wernicke manages the garage operations.
• Stiftung Behindertentransport Kanton Bern (BTB)coreStrategic or Co-development PartnerFlexMobil executes subsidized transport rides in cooperation with the BTB foundation for persons holding a BTB pass. BTB subsidizes leisure rides for people with disabilities in Canton Bern, providing annual quotas and maximum amounts. FlexMobil is listed as a BTB partner on the BTB website.
• HirslandencoreStrategic or Co-development PartnerHirslanden is a leading Swiss private hospital group. FlexMobil cooperates with Hirslanden hospitals for patient transport services, including transfers and admissions.
• Polygon Schule BernminorStrategic or Co-development PartnerPolygon Schule is a school for children with special needs in Bern. FlexMobil provides specialized school transport services for students attending this institution.
• City Garage BerncoreImplementation/ SI/ Consulting PartnerInternal garage entity acquired by FlexMobil to provide vehicle maintenance and quality control for the fleet.
• Apotheken Stadt und Region Bern (On-Duty Pharmacies)coreStrategic or Co-development PartnerFlexMobil operates the Apotheken-Taxi (Pharmacy Taxi) service in cooperation with on-duty pharmacies in Bern. Pharmacies arrange medication delivery via FlexMobil to bedridden patients, including nights and holidays. Service is free for patients with medical prescriptions.

Scale indicators5 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• ASB (Arbeiter-Samariter-Bund): ASB Switzerland provides patient transport, ambulance services, and social services. Comparable to FlexMobil as a non-emergency patient transport provider in Switzerland with medically trained staff, operating as a non-profit organization rather than private company.
• Schweizerisches Rotes Kreuz (SRK): Swiss Red Cross operates canton-level patient transport and mobility services across Switzerland, including for elderly and disabled persons. Comparable to FlexMobil as a specialized transport provider serving healthcare institutions and individuals with mobility limitations in the Swiss market.
• Johanniter Schweiz: Johanniter Schweiz is part of the Johanniter international humanitarian organization, providing patient transport, first aid, and care services. Comparable to FlexMobil as a Swiss provider of specialized patient transport with trained medical personnel.

Broad incumbents

• Touring Club Schweiz (TCS): TCS is Switzerland's largest mobility club, providing roadside assistance, transport, and travel services nationwide. Comparable to FlexMobil as a Swiss mobility service provider, though TCS operates broadly in standard mobility assistance rather than specialized medical/paratransit.
• Falck A/S: Falck is the largest ambulance and NEMT operator in Northern Europe, providing patient transport, event medical services, and healthcare staffing. Comparable to FlexMobil as a non-emergency medical transportation specialist, but operates at much greater scale and across multiple countries.

Regional players

• Bernmobil: Bernmobil is the public transit operator for Bern and surrounding region. Comparable to FlexMobil as a regional passenger transport provider serving the same Canton Bern geography, though Bernmobil operates fixed-route public transit rather than specialized mobility services.

Others

• Spitex Verband Schweiz: Spitex is the Swiss association of home care service providers, offering home-based nursing and support to elderly and disabled clients. Comparable to FlexMobil as a provider serving the same mobility-limited population in Switzerland, though Spitex focuses on in-home care rather than transport.
• Rega (Swiss Air-Rescue): Rega is Switzerland's leading air-rescue organization. Comparable to FlexMobil in providing medically supervised patient transport in Switzerland, though Rega focuses on aerial rescue while FlexMobil provides ground-based specialized transport.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks4 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/flexmobil

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about FlexMobil