What Commune de Forest does

Commune de Forest (Dutch: Gemeente Vorst) is a Belgian municipality in the Brussels-Capital Region providing statutory local government services to its approximately 55,000 residents, local businesses, and visitors. Core functions include population registry management, civil status records, identity document issuance, social welfare coordination through its linked Public Centre for Social Welfare (CPAS), urban planning, local regulatory enforcement, cultural programming, and sports/recreation facility management.

The commune operates a Drupal-based bilingual (French/Dutch) digital platform with accessibility features (text resizing, contrast adjustment, screen-reader compatibility), online appointment booking, and a network of satellite service points including the EPN public computer centers that deliver digital inclusion services across the territory. Operational scope extends to mobility and parking management — including a dedicated event-zone parking operation around the Forest National arena, coordinated with parking.brussels — public-transit integration with STIB-MIVB and SNCB-NMBS, library services (Biblif), and environmental initiatives such as the free Asian hornet trap distribution program.

As a public-sector entity, the commune is not a commercial revenue generator; operating resources are sourced from local surtaxes on federal income tax, municipal fees and tariffs (e.g., parking), regional allocations from the Brussels-Capital Region, and federal grants. Pricing for fee-based services (administrative documents, parking, facility rentals) is set by the municipal council rather than market forces, and the commune holds an exclusive statutory mandate for local government services within its territorial boundaries.

Name

Commune de Forest

Legal name

Administration Communale de Forest

Website

https://forest.irisnet.be

Company type

Public

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Bilingual French-Dutch municipality (Commune de Forest / Gemeente Vorst) in the Brussels-Capital Region delivering statutory local government services—administration, social welfare, mobility, parking, cultural programming, and digital inclusion—to approximately 55,000 residents.

Ownership category

akta.pro rank

Headquarters

HQ city

Forest

HQ country

Belgium

HQ region

Europe

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Pricing tiers

Distribution channels5 records

Marketing channels6 records

Core offering

Commune de Forest is a Belgian municipal government entity delivering statutory local public services to residents of the Forest/Vorst municipality in the Brussels-Capital Region. Its core offerings include administrative procedures (population registry, civil status, identity documents, online appointment booking), social action and mediation, Biblif library services, Espace Public Numérique (EPN) digital inclusion centers, municipal parking management (including event zones around Forest National), urban planning, public cleanliness, environmental sustainability programs, and cultural/sports programming.

Product overview

Commune de Forest operates a comprehensive municipal service platform offering administrative procedures, appointment booking, and citizen services. The core digital offering includes an online appointment system, the Biblif library services, the Espace Public Numérique (EPN) public computer spaces, and social mediation services. The municipality provides parking management, cultural events, sports facilities, and various citizen assistance services through both digital and physical channels. The platform organizes services across key thematic areas: Culture/Sports/Social Cohesion, Commerce/Mobility/Housing, Prevention/Safety/Health, Childhood/Youth/Seniors, and Cleanliness/Public Space/Urban Planning.

Differentiator

Problem solved

Functional benefit

Brands

• Espace Public Numérique (EPN): Digital public space offering free internet access and computer facilities with professional guidance
• Forest Info Vorst

Products and services

• Administrative Procedures and Online Appointment Booking (Démarches) Online and in-person administrative procedures and appointment booking for residents to access municipal services including population registration, civil status, identity documents, and residence permits.
• Espace Public Numérique (EPN) - Public Computer Space Free computer and internet access facilities with professional staff assistance available at multiple locations across the municipality, supporting digital inclusion for residents without home internet access.
• Biblif - Libraries and Ludotheque French-speaking library and ludotheque services providing residents with access to books, media, and educational resources.
• Social Action and Mediation Service Conflict resolution assistance with voluntary mediation processes conducted confidentially with neutral, independent, and impartial mediators for residents.
• Parking and Mobility Services Municipal parking management including resident parking cards (€30/year), professional cards, visitor codes, event zones around Forest National, and integration with STIB and SNCB for event nights.
• Citizen Contact Center Centralized contact center responding to citizen questions Monday to Thursday 8h-16h30 and Friday 8h-12h via phone (02 370 22 11), email ([email protected]), and dedicated incident reporting hotline (0800 95 333).
• Forest Info Vorst - Communal Journal Official bimonthly communal newspaper publication distributed to households and available digitally, keeping residents informed about municipal news, events, and announcements.

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Twelve partnerships are on record, tiered core, moderate and minor.

• CPAS (Centre Public d'Action Sociale) / OCMW VorstcoreOthersThe CPAS (Public Centre for Social Welfare) is a separate but closely linked public social service operating within Forest municipality, providing social support, financial aid, and the Maison du Numérique (Digital House) for residents in need.
• Fix my Street (fixmystreet.brussels)moderateTechnology or IntegrationFix my Street is a Brussels-wide platform used by Forest municipality to enable residents to report incidents such as road damage, potholes, or illegal waste deposits directly to the commune's services.
• parking.brusselscoreChannel Partner/ Reseller/ Distributorparking.brussels operates an antenna at Forest's Hôtel communal every Thursday, managing resident parking cards, professional cards, visitor codes, and event zone parking for the Forest National arena. The commune receives a portion of parking revenues and manages the event parking zone policy.
• STIB-MIVB (Brussels Public Transport)coreStrategic or Co-development PartnerForest National concert tickets include a free STIB Event Pass for unlimited travel on metro, tram, and bus to and from Forest National. This partnership reduces car dependency and parking pressure in residential areas.
• SNCB-NMBS (Belgian National Railway Company)coreStrategic or Co-development PartnerForest National is accessible from two train stations (Forest-Est and Bruxelles-Midi) with discounted Bravo! tickets offering 40% reduction on train travel to and from Forest National concerts.
• Blue-bike (Shared Bicycle System)minorStrategic or Co-development PartnerBlue-bike shared bicycles are available at Bruxelles-Midi station for cycling to Forest National. Bikes must be returned within 24 hours to the same station.
• BRASSmoderateGTM or Marketing PartnerBRASS is referenced as a useful link on Forest's official website, suggesting a local partnership or referral relationship with this Brussels-based cultural/community organization.
• Ten WeyngaertmoderateGTM or Marketing PartnerTen Weyngaert is referenced as a useful link and event co-organizer (Mini Fiesta PARK POETIK). A local cultural/social organization in Forest, co-hosting events in Parc de Forest.
• Bruxelles Environnement / Leefmilieu BrusselmoderateStrategic or Co-development PartnerForest municipality distributes free Asian hornet traps following the protocol established by Bruxelles Environnement (regional environmental authority), supporting biodiversity and environmental protection.
• Centre Jules Verne (Forest)moderateGTM or Marketing PartnerCommunity center in Forest hosting events and activities (Escales de Jules, Afterwork events) listed on the municipal calendar and co-promoted by the commune.
• CERAPPS (Forest)minorStrategic or Co-development PartnerCERAPPS hosts an EPN (Public Computer Space) location at Rue Berthelot 163, providing free internet access and computer assistance as part of Forest's digital inclusion program.
• Source Plurielle AsblmoderateGTM or Marketing PartnerSource Plurielle Asbl is a local association co-organizing the Forest Sounds 2026 music festival in Parc de Forest, listed as an event co-producer on the municipal agenda.

Scale indicators3 records

Recent moves6 records

Expansion highlights3 records

Direct peers

• Commune d'Ixelles: Adjacent Brussels-Capital Region commune of comparable size, offering the same full suite of municipal services (administration, social action, parking, culture, EPN-style digital access) in a bilingual French/Dutch framework. Directly comparable on service breadth, scale, and governance structure.
• Commune de Koekelberg: Brussels commune offering the standard municipal service stack (administration, parking, social action, culture, urban planning) within the same regional governance framework. Comparable as a same-tier municipal peer.
• Commune de Woluwe-Saint-Lambert: Brussels commune operating an analogous municipal service portfolio — administration, parking/mobility, social services, culture, urban planning — under the same Brussels-Capital Region framework. Directly comparable on structure and service mix.
• Ville de Bruxelles: Largest of the 19 Brussels communes, providing the broadest municipal service portfolio within the same regulatory framework. Comparable as a peer municipal operator, though materially larger in scale, headcount, and budget than Forest.
• Commune d'Etterbeek: Adjacent Brussels commune providing the same statutory municipal services (population, parking, urban planning, social action, culture) within the Brussels-Capital Region framework. Comparable scale and service architecture.
• Commune d'Anderlecht: One of the 19 Brussels communes, larger in population than Forest, delivering the same core municipal functions (population registry, urban planning, parking, social cohesion, cultural events) under the same regional regulatory framework. Comparable as a same-tier municipal operator.
• Commune de Saint-Gilles: Neighboring Brussels commune with very similar population profile and an analogous municipal service portfolio including administrative procedures, parking management, social mediation, and community programming. Strong functional overlap as a French-speaking local authority within Brussels.
• Commune de Saint-Josse-ten-Noode: Smallest of the 19 Brussels communes, delivering the same core municipal services with comparable bilingual delivery constraints. Comparable as a same-tier local authority with similar service breadth relative to size.
• Commune de Schaerbeek: Brussels commune of similar scale operating an equivalent municipal service stack — administration, mobility/parking, social services, culture, and EPN-style digital inclusion — under identical bilingual governance constraints. Directly comparable on operational model.

Broad incumbents

• Brussels-Capital Region: Regional authority that oversees and partially funds Forest municipality; operates broader environmental, mobility, and economic programs that intersect with Forest's services. Comparable as the umbrella public-sector incumbent within which Forest operates.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/profile.php?id=100082478326231
• Instagraminstagram.com/forest1190vorst
• LinkedInlinkedin.com/company/commune-de-forest

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Commune de Forest