What commune d’Etterbeek does

The Commune d'Etterbeek is a Belgian municipal government entity (commune/gemeente) located in the Brussels-Capital Region, serving a population exceeding 47,000 residents. The commune provides a full range of municipal services through the Hôtel communal (avenue des Casernes 31/1) and digital channels, including administrative procedures (identity documents, civil status, family services), urban planning, social support via its subsidiary CPAS d'Etterbeek (Centre Public d'Action Sociale), youth and senior programming, sports and cultural activities, and community services. The entity operates bilingually in French and Dutch, is led by Bourgmestre Vincent De Wolf, and is governed by an elected communal council.

The technology stack centers on the EagleBe smart city platform (launched July 2026) for temporary public space occupation requests, the regional My Osiris portal for road occupation procedures, and the commune's own website supplemented by Irisbox (administrative requests), QMatic (appointment booking), and Fix My Street (citizen reporting). The commune manages modernized parking infrastructure with 300 new meters accepting card, SMS, and app-based payments via Yellowbrick, 4411, Easypark, and Seety, and operates municipal facilities including the Piscine L'Espadon, Centre Culturel Le Senghor, Bibliothéque communale Hergé, Ludothéque Mahma, GC De Maelbeek, and the Maison des Enfants.

Revenue is generated primarily through a communal additionnel to federal income tax (5.8%, reduced from 6%), property taxes (centimes additionnels at 3,475, raised from 2,966 but below the Brussels regional average), paid parking (€3.10/30 min, €5.20/hour, €50 forfeiture), administrative fees for public space occupation (€92 first day, €24 subsequent days), and commercial support grants to local SMEs (€500-€1,500). The commune is a public administrative entity under Belgian law, not privately held, and does not disclose revenue in the manner of a private company. Recent strategic moves include the EagleBe platform launch, selection as a Bloomberg Philanthropies Youth Climate Action Fund laureate ($50,000), modernization of 300 parking meters, and inauguration of 50 renovated social housing units.

Name

commune d’Etterbeek

Legal name

Administration communale d'Etterbeek

Website

https://etterbeek.be

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

The Commune d'Etterbeek is a Belgian municipal government in the Brussels-Capital Region delivering administrative, social, cultural, sports, and digital services to more than 47,000 residents, funded primarily through property and income tax additionnels, paid parking, and administrative fees.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Executive, Legislative, and Other General Government Support (921), Administration of Urban Planning and Community and Rural Development (92512), Administration of Housing Programs, Urban Planning, and Community Development (9251)

SIC

Services-Social Services (8300)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Regional & Land Use Planning (BPAHAKAE), State/Provincial Human Services & Benefits Administration (Welfare, Disability, Child & Family) (BPAIABAI)

Keywords

• Municipal administration services
• Public sector governance
• Urban planning permits
• Social housing programs
• Community facilities management

Headquarters

HQ city

Etterbeek

HQ country

Belgium

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others, Marketing or Sales

Revenue model

1. Property Tax (Précompte immobilier): Property taxes calculated on indexed cadastral income, with centimes additionnels increased from 2,966 to 3,475. This is the primary source of communal revenue, recently adjusted to balance municipal finances.
2. Income Tax Additionnel (IPP): Communal additionnel to federal income tax, reduced from 6% to 5.8% as part of fiscal reform. Applied to residents' income taxes.
3. Paid Parking: Revenue from paid parking zones and parking meters throughout the commune. Includes special event parking zones with specific tariffs (€3.10 for 30 minutes, €5.20/hour). Forfeiture of €50 for 4h30 without valid ticket.
4. Administrative Fees: Fees for administrative procedures including temporary public space occupation: €92 first day, €24 for subsequent days. Building permits and other municipal licenses generate additional revenue.
5. Commercial Support Grants: Business support grants including establishment prime (€500 base, €1,000 with eco criteria), sustainable commerce prime (60% of project, max €1,000-€1,500), and embellishment prime (60% of project, max €1,000-€1,500). Grants are partially funded by the commune to support local commerce.
6. Bloomberg Philanthropies Youth Climate Fund: External funding of $50,000 (approx. €43,000) received from Bloomberg Philanthropies international program to finance micro-projects on climate by youth aged 15-24, implemented November 2026 - April 2027.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels5 records

Core offering

The commune d'Etterbeek is a Belgian municipal government that delivers public administrative services to its 47,000+ residents, including identity/civil-status procedures, urban planning permits, social welfare through CPAS, youth and family programs, sports and cultural facilities, paid parking, and climate action (Plan Climat). It supplements in-person services at the Hôtel communal with digital platforms such as EagleBe and My Osiris. Revenue comes primarily from communal taxes (précompte immobilier, additionnel IPP), paid parking fees, and administrative procedure tariffs.

Product overview

The commune d'Etterbeek is a Belgian municipal government offering a broad portfolio of administrative, digital, cultural, sports, social, and environmental services to its residents. The core digital service offering includes the EagleBe smart city platform for managing public space occupation requests and the My Osiris regional portal for road occupation procedures. The commune operates multiple facilities including Piscine L'Espadon (swimming pool), Centre Culturel Le Senghor (cultural center), Bibliothèque communale Hergé (library), Ludothèque Mahma (toy library), GC De Maelbeek (community center), and Maison des Enfants (childcare). Social services are delivered through the CPAS, while economic development is handled by innov'ett. The commune also maintains parks and green spaces, manages paid parking through new horodateurs accepting multiple payment methods, and implements the Plan Climat for climate action targets. Key community events include the annual Parcours d'Artistes, Medieval Market, Jazz on Place Van Meyel, and Health Week.

Differentiator

Problem solved

Functional benefit

Products and services

• Administrative Procedures (Identity, Civil Status, Family Services) Core municipal administrative services for residents including Belgian ID card applications, civil status registrations, family services, and other administrative procedures delivered via the Hôtel communal and online channels.
• Plateforme EagleBe (Public Space Occupation Requests) Smart-city platform centralizing temporary public-domain occupation requests (demolition, scaffolding, moving, container placement, lift installation, parking reservations). Accessible 24/7 with real-time tracking and direct communication with the administration. Previously used in Schaerbeek and Woluwe-Saint-Pierre.
• My Osiris Regional Portal Access Regional Brussels online portal for submitting all road occupation requests including moving, parking reservations, container placement, scaffolding, and construction starts. Mandatory regional platform for these administrative procedures.
• Piscine L'Espadon (Municipal Swimming Pool) Municipal swimming pool facility operated by the commune, serving residents and visitors for sport and leisure.
• Centre Culturel Le Senghor Municipal cultural center hosting events, exhibitions, concerts, and artistic programming for residents and visitors.
• Bibliothèque communale Hergé Municipal library providing public access to books, media, and community programming, named after Hergé.
• CPAS d'Etterbeek (Public Social Welfare Center) Public social action center providing social support, a 15-place winter shelter (November 2025 – March 2026), debt mediation, employment assistance for the ~1,400 residents affected by 2026 unemployment-benefit reform, and housing support.
• innov'ett (Local Economic Development Service) Communal economic development service promoting entrepreneurship, supporting local businesses, providing business training, and offering subsidies for new businesses and commercial improvements.
• Stationnement payant (Paid Parking) Municipal paid parking system with modernized parking meters accepting card, SMS, and app payments. Includes event parking zones (€3.10 per 30 minutes; €5.20/hour around Collège Saint-Michel) and a 100% virtual visitor card. Forfeiture of €50 for 4h30 without valid ticket.
• Plan Climat d'Etterbeek (Climate Action Plan) Communal climate action plan supported by Bruxelles Environnement, aiming to reduce greenhouse gas emissions by 55% locally by 2030 and achieve carbon neutrality by 2050.
• Commercial Support Grants (Premier Établissement, Commerce Durable, Embellissement) Three grant programs for local merchants: Prime premier établissement (€500 base, €1,000 with eco criteria), Prime commerce durable (60% of project, max €1,000–€1,500), and Prime à l'embellissement (60% of project, max €1,000–€1,500). Targeted at SMEs with fewer than 10 FTE and annual balance under €2 million.
• Fonds Jeunesse et Action pour le Climat (Youth Climate Action Fund) Micro-project funding program (up to €4,000 per project) for youth aged 15-24 to implement climate-action projects in Etterbeek, financed by Bloomberg Philanthropies.
• Marché de Noël solidaire et féministe First feminist and solidarity Christmas market held on November 30, 2025, featuring 18 exhibitors and supporting women victims of conflict worldwide.
• Handi'Cap Ensemble (Disability Inclusion Week) First edition of a program of activities from November 24-27, 2025 to raise awareness about inclusion of people with disabilities, including workshops, a conference, an exploratory walk, and a consultative council (in partnership with Access&Go and Walk.brussels).
• Etterbike for All (Inclusive Cycling Event) First inclusive cycling event organized on April 18, 2026 during Health Week — an inclusive bike ride through Etterbeek open to all residents.
• Semaine de la Santé (Health Week) First edition of Health Week held April 16-24, 2026 by the commune to promote health and well-being.
• Maison de l'Emploi d'Etterbeek Municipal job center providing employment assistance, training programs, and job-search support for residents.

Quantifiable outcome

• 55% reduction in greenhouse gas emissions targeted by 2030 under Plan Climat
• +4 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature2 records

Partnerships

16 partnerships are on record, tiered core and minor.

• VivaquacoreTechnology or IntegrationWater utility company responsible for sewer infrastructure maintenance and repairs. Teams are deployed for emergency road collapses and ongoing renovation projects including current work at Orient-Capiaumont area with sewer network renovation in four streets beginning August 2026.
• Zone de Police MontgomerycoreStrategic or Co-development PartnerLocal police zone covering Etterbeek and neighboring municipalities. Collaborates on prevention initiatives including Local Prevention Partnership in the Nestor Plissart neighborhood, crime prevention campaigns, and traffic safety advisory council.
• Log'IriscoreStrategic or Co-development PartnerSocial housing company managing 50 renovated apartments at rue de la Grande Haie (inaugurated November 2025). Partnership for social housing development and renovation projects, with SLRB (Brussels Housing Company) for public housing maintenance.
• SLRB (Société du Logement de la Région de Bruxelles-Capitale)coreStrategic or Co-development PartnerBrussels Regional Housing Company involved in financing and overseeing social housing projects including the 50-unit renovation at rue de la Grande Haie.
• Bruxelles EnvironnementcoreStrategic or Co-development PartnerRegional environmental authority supporting the commune's Plan Climat aimed at 55% emissions reduction by 2030 and carbon neutrality by 2050.
• CPAS d'Etterbeek (Centre Public d'Action Sociale)coreStrategic or Co-development PartnerPublic Social Welfare Center providing winter shelter for homeless (15 places at rue Antoine Gautier), unemployment support for 1,400 residents affected by benefit reform, and debt mediation services. Partnership for all social support programs.
• AvellominorStrategic or Co-development PartnerMobility association participating in the Advisory Council for Mobility and Road Safety, contributing expertise on sustainable transportation and road safety improvements.
• walk.brusselsminorStrategic or Co-development PartnerPedestrian mobility organization involved in accessibility initiatives and the Mobility Advisory Council, partnering on inclusive mobility projects including 'Etterbike for all'.
• FietsersbondminorStrategic or Co-development PartnerCyclists' association participating in the Advisory Council for Mobility and Road Safety to improve bicycle infrastructure and safety.
• Commune de SchaerbeekminorStrategic or Co-development PartnerNeighboring Brussels commune where EagleBe platform was successfully implemented before adoption by Etterbeek.
• Commune de Woluwe-Saint-PierreminorStrategic or Co-development PartnerNeighboring Brussels commune where EagleBe platform was successfully implemented before adoption by Etterbeek.
• Access&GominorStrategic or Co-development PartnerOrganization partnering on accessibility awareness activities during European Local Democracy Week, providing immersive workshops and virtual experiences on disability.
• Walk.brusselsminorStrategic or Co-development PartnerParticipates in exploratory walk to identify mobility obstacles and imagine concrete solutions for accessibility improvements in the municipality.
• Croix-Rouge de Belgique (Belgian Red Cross)minorStrategic or Co-development PartnerBlood donation drives organized monthly at the Hôtel Communal (second Monday of each month in 2026), supporting national blood supply needs of over 500,000 bags annually.
• DreamocracyminorImplementation/ SI/ Consulting PartnerConsulting firm facilitating the first session of the Mobility Advisory Council through structured group discussions organized by neighborhood.
• Brussels-PropretécoreTechnology or IntegrationRegional cleanliness agency handling waste collection, street cleaning, and illegal dumping enforcement. Implements 'Etterbeek Clean' operations and Recypark Mobile (mobile recycling center) schedule.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Commune de Schaerbeek: Brussels commune and direct operating peer: same statutory municipal mandate, prior adopter of the EagleBe platform, overlapping bilingual FR/NL service delivery and similar dense urban profile.
• Commune de Saint-Gilles: Brussels commune of similar size and demographic mix; shares the bilingual municipal structure, My Osiris / Irisbox regional platforms, and CPAS social-welfare model.
• Commune d'Ixelles: Adjacent Brussels commune with a highly comparable urban/dense profile, bilingual service obligations, similar housing-pressure dynamics, and CPAS-led social services.
• Commune de Watermael-Boitsfort: Brussels commune sharing the bilingual municipal mandate, CPAS welfare structure, and Irisbox/My Osiris regional administrative platforms; useful comparable for suburban-adjacent commune operations.
• Commune de Forest: Brussels commune of comparable population scale with the same Irisnet / My Osiris / Irisbox regional administrative stack and parallel CPAS social-action center.
• Commune de Woluwe-Saint-Pierre: Brussels commune and direct peer: previous EagleBe platform adopter, comparable bilingual services, CPAS welfare structure, and Brussels-Capital Region regulatory environment.
• Ville de Bruxelles (City of Brussels): Capital-city Brussels municipality offering the same statutory municipal services at larger scale; directly comparable in regulatory framework, platform usage, and bilingual service obligations.
• Commune d'Auderghem: Brussels commune with comparable bilingual municipal structure and CPAS model; operates on the same regional digital platforms and shares the Bruxelles Environnement Plan Climat framework.
• Commune d'Anderlecht: Larger Brussels commune operating under identical statutory municipal obligations, My Osiris/Irisbox integration, and bilingual service delivery; relevant for population-scale benchmarking.

Broad incumbents

• Stad Gent (City of Ghent): Belgian municipal government at larger scale with comparable bilingual/digital service operations, climate plan, and CPAS-equivalent OCMW structure; useful broader incumbent benchmark for Belgian municipal service delivery.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/1040etterbeek

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about commune d’Etterbeek