FRENCH OFFICE

What FRENCH OFFICE does

French Office, operated as Globe Services (SAS, share capital €12,000), is a French business services provider founded in 2005 and headquartered at 350 Chemin du Pré Neuf, La Mure d'Isère, with a secondary Paris address at 9 Rue Notre Dame de Lorette, 75009. The company serves approximately 3,000 clients across France, French overseas territories, Côte d'Ivoire, and internationally, targeting micro-enterprises, auto-entrepreneurs, small and medium businesses (TPE/PME), associations, and foreign e-commerce companies seeking a French commercial presence. Its core offering is a modular virtual-office platform that combines company domiciliation (legal seat registration at Paris and provincial addresses) with a Boîte Postale Virtuelle (virtual mailbox) featuring OCR-based document scanning, mail forwarding, returns management, and 24/7 online account access at mon-compte.french-office.fr.

The platform extends into adjacent operational modules: logistics and parcel reception with volume-tiered BOX plans, order preparation and dropshipping relay, VoIP telephony and call-center reception, online fax, virtual voicemail, and outsourced customer support (télésecrétariat) with rule-based email routing. Technical infrastructure includes a public API at api.globeservices.fr and CSV automation for order ingestion, plus a proprietary "Docamee" web robot for automated retrieval of invoices and bank statements. The company employs 13 people including a four-person commercial team (Debora, Marie-Pierre, Anna, Elodie) under CEO Jérémie Piedebout, who has led the business since 2020.

Revenue is generated primarily through recurring monthly subscriptions for domiciliation (€15/month Micro Enterprise, €22/month SAS/SARL), logistics (€16.60–€83.20/month by volume tier), telephony (from €8.30/month), and call-center services (€49.90–€208/month), supplemented by usage-based fees for mail scanning, document dispatch, and order preparation, plus transactional revenue from carrier forwarding (Chronopost, Colissimo, DHL, FedEx, Geodis, La Poste). Distribution is entirely digital: a six-step self-serve website subscription flow with API and CSV channels for enterprise buyers, supported by SEO, a blog, YouTube tutorials, and Instagram/Facebook presence. The company is bootstrapped with no external investors and discloses no revenue figures.

Name

FRENCH OFFICE

Legal name

Globe Services

Website

https://french-office.fr

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

1–10 employees

Short description

French Office (Globe Services, SAS) is a French virtual-office and back-office services provider founded in 2005, serving ~3,000 micro-enterprises, SMBs, auto-entrepreneurs, and foreign e-commerce companies with domiciliation, virtual mailbox, logistics, telephony, and outsourced customer support across France, DOM-TOM, and Africa.

Ownership category

akta.pro rank

Product category

Virtual Office and Business Process Outsourcing Services

NAICS

Office Administrative Services (56111)

SIC

Services-Help Supply Services (7363)

akta.pro industry

PRIMARYIMAIALAH

Office Services & Supplies Management (Stationery, Inventory, Vendor Coordination)

Industrials, Manufacturing & Construction/Industrial Services & Facility Operations/Facility Operations Support Services (Mailroom/Reception/Catering/Workplace Services)

Keywords

• Virtual office services
• Business domiciliation
• Mail forwarding services
• Logistics fulfillment
• Telephony services

Headquarters

HQ city

La Mure d'Isère

HQ country

France

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Domiciliation Services: Monthly subscription for business address registration, mail reception, storage and forwarding. Includes virtual mailbox access.
2. Logistics and Fulfillment: Monthly subscription for parcel reception, storage, preparation, and forwarding. Volume-based tiers (BOX 1-6). Additional fees for special handling, groupage, and shipping.
3. Telephony Services: Virtual phone numbers (VoIP), call center reception, fax services with monthly subscriptions and per-call pricing.
4. Secretarial and Administrative Services: Per-task or per-page pricing for mail scanning, check deposit, invoice payment, document digitization. Also includes customer support email handling.
5. Company Creation Services: Professional services for business registration, legal document drafting, announcement publication, and filing with registry.
6. Shipping and Forwarding: Revenue from shipping fees charged to customers for mail and parcel forwarding, using negotiated carrier rates (La Poste, DHL, FedEx, Chronopost).

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels6 records

Core offering

French Office provides a one-stop virtual office and business outsourcing platform for French and international small businesses, offering company domiciliation, virtual mailbox, mail scanning and forwarding, VOIP telephony, call answering, and logistics/fulfillment services. All services are managed through an online client portal with API and CSV automation, supported by OCR document processing and multi-carrier shipping integration. The company focuses on micro-enterprises, auto-entrepreneurs, foreign e-commerce sellers, and associations needing a professional French business presence.

Product overview

French Office is a business services platform offering a modular portfolio centered on virtual office services. The core offerings include a Virtual Mailbox (Boîte Postale Virtuelle) platform for mail management with OCR search, combined with Company Domiciliation services providing legal business addresses in Paris and provincial France. The platform extends through add-on modules: Mail Scanning (Numérisation), Mail Forwarding (Réexpédition), Remote Secretary/Secretariat services, Customer Support outsourcing (Télésecrétariat), Phone Answering (Accueil Téléphonique), Virtual PBX/VOIP telephony, Online Fax, and Virtual Voicemail. Logistics services include Warehousing (Logistique & Colis), Order Preparation (Préparation de Commandes), Dropshipping relay, and Returns Management. A Transport Calculator integrates multiple carriers. Additional modules include Company Formation assistance and Docamee document retrieval. All services are managed through a unified online client interface with API and CSV automation capabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Domiciliation (Company Domiciliation) Commercial address service for legal company seat registration, providing Paris and provincial addresses for businesses and associations with integrated mail handling.
• Boîte Postale Virtuelle (Virtual Mailbox) Online client portal providing real-time mail management, digital document storage with OCR technology, mail forwarding requests, and administrative operations accessible 24/7.
• Réexpédition de Courrier (Mail Forwarding) Mail and parcel forwarding service with options for systematic scheduled forwarding or on-demand requests, supporting multiple carriers including La Poste, DHL, FedEx, and Chronopost.
• Numérisation du Courrier (Mail Scanning) Document digitization service scanning mail envelopes and contents for online viewing, with OCR technology for keyword search and document classification.
• Accueil Téléphonique (Phone Answering Service) Professional call center service with French receptionists answering calls in the client's company name, offering message taking, call transfer, and overflow handling.
• Support Client / Télésécrétariat (Outsourced Customer Support) Outsourced customer support service handling email and phone inquiries, with trained agents responding on behalf of the client's entity using predefined FAQs and custom responses.
• Standard Téléphonique (Virtual PBX) Virtual PBX system with VOIP phone lines, interactive voice response (IVR), call queuing, and call transfer capabilities configurable for business needs.
• Téléphone VOIP (VOIP Phone) Internet-based fixed phone service with French numbers (04 or 09 prefixes) that can ring on smartphones or SIP devices with local call rates.
• Fax en Ligne (Online Fax) Internet fax service allowing document transmission and reception via email and online client interface without traditional fax hardware.
• Répondeur Virtuel (Virtual Answering Machine) Virtual voicemail service with French numbers receiving messages delivered to email and accessible via online interface with unlimited incoming messages.
• Logistique & Colis (Logistics & Warehousing) Warehouse and fulfillment services including parcel reception, storage, returns management, order preparation, and dropshipping with real-time stock tracking.
• Préparation de Commandes (Order Preparation) E-commerce order fulfillment service including picking, packing, and shipping with automated order transmission via CSV file or API integration.
• Dropshipping Relay Service Relay warehouse service for dropshipping operations, receiving supplier shipments, relabeling, and forwarding directly to end customers.
• Création de Société (Company Formation) Business creation and registration assistance including statute drafting, legal announcement publication, and greffe submission for SAS, SARL, and associations.
• Calculateur de Transport (Transport Calculator) Online shipping cost calculator comparing carrier rates and delivery times for domestic and international parcel forwarding.

Quantifiable outcome

• Orders placed before noon ship same day
• +1 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered minor and core.

• La Banque Postale de Côte d'IvoireminorOthers · 1 January 2005International collaboration with La Banque Postale de Côte d'Ivoire for cross-border business operations and financial services support.
• ChronopostcoreChannel Partner/ Reseller/ DistributorExpress courier service partner for urgent domestic and international shipments. Orders must be submitted before 9:30 for same-day dispatch.
• Colissimo (La Poste)coreChannel Partner/ Reseller/ DistributorStandard shipping partner for domestic French deliveries. Standard shipments can be submitted until noon for same-day processing.
• DHLcoreChannel Partner/ Reseller/ DistributorInternational express courier partner for secure worldwide shipments. Operating status updates provided during COVID-19 and Brexit periods.
• FedExcoreChannel Partner/ Reseller/ DistributorInternational express carrier partner for secure shipments. Country-specific impact information provided for logistics planning.
• GeodisminorChannel Partner/ Reseller/ DistributorFreight and logistics partner for large shipments and specialized transport needs.
• La PostecoreChannel Partner/ Reseller/ DistributorPrimary postal service partner for standard mail and parcel services in France. Handles recommended letters and standard forwarding.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• Boxtal: French shipping aggregator and parcel comparison platform integrating multiple carriers (Colissimo, Chronopost, DHL, FedEx, GLS). Overlaps with French Office's transport calculator and multi-carrier parcel forwarding capability.
• Ringover: French cloud telephony provider offering VoIP, virtual numbers, and call center functionality for SMBs. Comparable telephony product layer (VoIP, virtual numbers, IVR) that overlaps with French Office's teléphonie virtualisée offering.

Broad incumbents

• Regus (IWG): Global flexible workspace and virtual office provider (parent IWG) operating across hundreds of locations worldwide. Offers business addresses, mail handling, and meeting rooms as part of a broader workspace portfolio. Larger and broader but overlapping on virtual office services.

Direct peers

• Indy: French all-in-one accounting and admin tool for freelancers and micro-businesses, including invoicing, expense tracking, and tax declarations. Same target customer (auto-entrepreneurs) with partial overlap on outsourced administrative burden.
• Legalplace: French legaltech platform providing company formation, statutory amendments, and admin services to SMBs and auto-entrepreneurs. Overlaps with French Office's company creation, VAT registration, and administrative service lines for the same target segment.
• AdressePro: French domiciliation service for entrepreneurs, offering legal address registration, mail reception, and forwarding. Directly comparable on price-tier domiciliation for micro-businesses and freelancers.
• BuroClub: French domiciliation and mail services operator providing business address, mail reception, scanning, and forwarding to small businesses across multiple French cities. Comparable service mix and target customer segment.
• Dougs: French admin and accounting platform for auto-entrepreneurs and small businesses, covering bookkeeping, tax filings, and admin tasks. Adjacent competitor targeting the same primary SMB/auto-entrepreneur customer base.
• Sextant Properties: French domiciliation and virtual office provider offering legal business addresses, mail handling, and forwarding for SMEs and auto-entrepreneurs. Direct competitor in the French market with overlapping service portfolio.
• KIMEXIO: French domiciliation company offering registered office services and mail management for entrepreneurs and small businesses, with multiple address locations in France. Direct competitor on domiciliation core offering.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/fenchoffice.fr
• Instagraminstagram.com/french.office
• LinkedInlinkedin.com/company/french-office

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about FRENCH OFFICE