FPT Telecom International (FTI)

What FPT Telecom International (FTI) does

FPT Telecom International (FTI), legally FPT International Telecom Company Limited, is a Vietnamese enterprise and government-focused telecommunications and IT services provider established on May 22, 2008 as a wholly-owned subsidiary of FPT Telecom Joint Stock Company within the FPT Corporation group. The company operates from its headquarters in Ho Chi Minh City's Tan Thuan Export Processing Zone with branch offices in Hanoi and Da Nang, and runs Tier III certified data center facilities in Hanoi (including FPT Fornix, the first Tier III Facility certified in Vietnam) and Ho Chi Minh City housing 10,000+ dedicated servers from Dell, HP, and IBM. International connectivity is delivered through four submarine cable systems (AAG, AAE-1, APG, IA) with MPLS/IPLC/IEPL services spanning 80+ countries.

FTI's product portfolio spans five pillars: data center and colocation; cloud services (Public, Private, Hybrid, Multicloud, Cloud Connect, Cloud Desktop, FWork); connectivity (Internet Leased Line, MPLS, FTTH); voice and collaboration (VoIP, Oncall IP PBX, OnMeeting AI-powered meeting device, Vidyo video conferencing, Cloud CX contact center, SMS Brandname); and security and surveillance (Anti-DDoS with 200G+ capacity, SOC, penetration testing, IP Camera, Giamsat247 cloud monitoring). The company holds ISO 9001/27001/50001/20000 certifications, Uptime Tier III facility certification, and authorized partnerships with AWS, Microsoft, VMware, Alibaba, Akamai, Cisco, Juniper, Genesys, and CEX Lab. FTI is also the sole Vietnamese distributor for UniFi, Aruba, and Zyxel SD-WAN networking products.

The business model is predominantly subscription-based recurring revenue across cloud, data center, connectivity, voice, security, and managed services, supplemented by one-time hardware sales and channel distribution margins. Pricing is denominated in Vietnamese Dong with entry-level offerings at VND 490,000/month (Oncall 1) and VND 1,190,000/month (Cloud CX Basic), scaling up to enterprise tiers with custom pricing. Go-to-market combines direct enterprise sales teams, a digital sales channel via fti.fpt.vn, partner/reseller networks, and FPT Telecom's 220+ retail transaction offices. The company serves large enterprises, government agencies, startups, retail, healthcare, education, and traffic/public sector customers across Vietnam, with the parent FPT Telecom reporting 15,000+ corporate ISP customers.

Name

FPT Telecom International (FTI)

Legal name

FPT International Telecom Company Limited

Website

https://fti.fpt.vn

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

11–50 employees

Short description

FPT Telecom International (FTI) is a Vietnamese enterprise and government telecom/IT services subsidiary of FPT Telecom, offering Tier III data centers, multi-cloud, connectivity, voice/collaboration, and cybersecurity services across Vietnam with MPLS reach to 80+ countries.

Ownership category

akta.pro rank

Product category

Telecommunications & Cloud Infrastructure Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513)

SIC

Communications Services, Nec (4899), Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Cloud Connectivity & Interconnect (Cloud On-Ramps, IX, Cross-Connects) (HDAIAFAF)

akta.pro secondary industries

Cloud PBX & Hosted Telephony (HDAIAHAB), Network, Infrastructure & Data Center Integration (BPAEAAAK), Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL)

Keywords

• Enterprise cloud services
• Data center colocation
• Managed it services
• Telecommunications infrastructure
• Cybersecurity services

Headquarters

HQ city

Ho Chi Minh City

HQ country

Vietnam

HQ region

Asia

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Data Center & Colocation Services: Revenue from renting server rack space, dedicated servers (10,000+ servers from brands such as DELL, HP, IBM), and colocation services at Tier III data centers in Hanoi and Ho Chi Minh City.
2. Cloud Services (Public, Private, Hybrid, Multi-cloud): Cloud computing services including virtual servers (Cloud Compute), storage, networking, and multi-cloud management. Includes partner solutions from AWS, Microsoft, Alibaba, OpenStack, and Akamai. Revenue from cloud infrastructure consumption and management fees.
3. Internet & Connectivity Services: Internet Leased Line, MPLS, IPLC, IEPL, and FTTH/xPON broadband services for enterprises. Includes international connectivity via AAG, AAE-1, APG, and IA submarine cables.
4. Voice, SMS & Collaboration: VoIP services, Hotline (1800/1900 prefixes), SMS Brandname, Zalo notification services, hosted PBX, IP Centrex, SIP Trunk, video conferencing (Vidyo, OnMeeting), and cloud-based contact center solutions.
5. Managed IT Services: Network infrastructure management, system monitoring, IT helpdesk, IT consultancy, deployment, and maintenance services for enterprise customers.
6. Cybersecurity Services: DDoS protection (200G+ capacity), penetration testing, security audits, Security Operations Center (SOC) monitoring, and incident response services.
7. Equipment & Hardware Sales: Sale of network equipment (UniFi, Aruba, Zyxel SD-WAN), IP cameras, FPT Security Cameras, and related hardware under purchase order agreements.
8. VPN & Wi-Fi Solutions: FPT VPN service (from 3,000 VND/day) and FPT Cloud Wi-Fi solutions for enterprise and retail deployments.
9. Camera Surveillance & Giamsat247: IP Camera solutions and cloud-based 24/7 monitoring services with centralized management, supporting 4K/2K/HD resolutions and AI features.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels8 records

Core offering

FPT Telecom International (FTI) provides enterprise-grade telecommunications and IT services including Tier III data center colocation, public/private/hybrid/multi-cloud platforms, MPLS/IPLC/IEPL connectivity to 80+ countries, VoIP and Oncall cloud PBX, OnMeeting video collaboration, Vidyo video conferencing, Cloud CX contact center, IP camera and Giamsat247 cloud surveillance, FPT Anti-DDoS and SOC cybersecurity, FPT VPN, FPT E-Invoice, and managed IT services. The company serves large enterprises, government agencies, retail chains, healthcare/education institutions, and startups in Vietnam and internationally.

Product overview

FPT Telecom International (FTI) offers a comprehensive portfolio of telecommunications and IT services for enterprise customers in Vietnam. The portfolio is organized around five core pillars: (1) Data Centers including FPT Data Center (Tier 3 facilities) and FPT Fornix Data Center (world-class Tier III certified facility in Hanoi); (2) Cloud Services encompassing Public Cloud, Private Cloud, Hybrid Cloud, Multicloud, Cloud Connect, Cloud Desktop, and FWork platform; (3) Connectivity including Internet Leased Line, MPLS/IPLC/IEPL services, and FPT Cloud Wi-Fi; (4) Voice & Collaboration including Oncall (IP PBX), OnMeeting (AI-powered smart meeting solution), Vidyo, Cloud CX (cloud-based contact center), FPT VOIP, FPT Hotline, and FPT SMS Brandname; and (5) Security solutions featuring FPT Anti-DDOS, Penetration Testing, SOC services, Incident Response, plus CCTV/IP Camera solutions (Giamsat247). The product ecosystem integrates with major CRM platforms (Salesforce, Oracle, Microsoft Dynamics, SAP, Siebel, ZenDesk) and is supported by FPT's own data centers with ISO and Tier III certifications.

Differentiator

Problem solved

Functional benefit

Brands

• FPT Fornix: World-class data center brand owned by FPT Group, providing Tier 3 data center services located in Hanoi and Ho Chi Minh City with over 10,000 dedicated servers.
• FPT Oncall
• FPT CloudCX
• OnMeeting
• Giamsat247
• FPT VPN
• FPT E-Invoice

Products and services

• FPT Data Center Tier 3 data center facilities in Hanoi and Ho Chi Minh City providing server rental, rack rental, cloud hosting, shared hosting, VPS, email, and SSL services with 24/7 technical support for enterprise customers.
• FPT Fornix Data Center World-class data center built to highest international standards in Hanoi with DRUPS power technology, HSSD fire protection, and virtual reality tour capability; the first Tier III Facility certified data center in Vietnam.
• Public Cloud Public cloud computing services offering scalable infrastructure, platform, and application services for businesses requiring flexible cloud resources.
• Hybrid Cloud Integrated cloud solution combining private and public cloud resources for flexibility and optimized workload management across hybrid environments.
• Multicloud Multi-cloud management solution enabling businesses to manage workloads across multiple cloud providers (AWS, Microsoft, Alibaba, OpenStack, Akamai) from a single platform.
• Cloud Connect Dedicated private connection service to cloud providers that bypasses the public internet for high security and high performance, with 99.9% quality commitment and up to 60% Virtual POP cost reduction.
• Internet Leased Line Dedicated internet connectivity service providing guaranteed bandwidth and SLA for enterprise businesses.
• MPLS, IPLC, IEPL Enterprise connectivity solutions including MPLS VPN, International Private Leased Circuit (IPLC), and International Ethernet Private Line (IEPL) for wide-area networking at speeds from 64Kbps to 10Gbps, connecting 80+ countries via BGP with COS classification.
• FPT VOIP Voice over IP service providing high-quality voice calls at lower costs than traditional phone systems, with prefixes 73.xxx and 1-5 day deployment on IP NGN network.
• FPT Hotline Hotline services with prefixes 1800 6xxx and 1900 636xxx for customer service and business communications.
• FPT SMS Brandname SMS messaging service displaying the company brand name as sender, supporting advertising, marketing, and customer service messages.
• Oncall Cloud-based IP PBX service with multiple tiers (Oncall 1-5) supporting 10 to 100+ extensions, video calls, conference calls, mobile/PC softphone support, voicemail to email, and CRM integration.
• OnMeeting AI-powered smart meeting solution with face detection, auto-framing, 12MP camera with 5x digital zoom, 8-meter voice pickup, noise reduction, echo cancellation, wireless screen sharing for up to 4 participants, and compatibility with Zoom, Teams, and Skype.
• Vidyo Video Conferencing Video conferencing service based on H.264 video compression and SVC (Scalable Video Coding), interoperating with Polycom, Cisco, Sony, and Lifesize systems via SIP/H.323.
• Cloud CX Cloud-based multi-channel Call Center and Contact Center platform combining Genesys and CEX Lab technologies, with Basic (VND 1,190,000/month), Advanced (VND 1,790,000/month), and Premium (VND 2,190,000/month) tiers; supports voice inbound, IVR, ACD, skill-based routing, auto dialer, and CRM integration.
• Giamsat247 Cloud-based camera monitoring and management service with centralized portal supporting 4K/2K/HD1080p/HD720p streaming, AI features, alert notifications via web/app/SMS/email, and OPEX-based pay-as-you-go pricing.
• FPT Anti-DDoS DDoS attack monitoring, alerting, and protection service with 200G+ proactive detection and mitigation, SSL inspection, real-time monitoring, and 24/7/365 support.
• FPT VPN Virtual Private Network service prioritizing international internet access speed, supporting Windows, macOS, and Android platforms at usage-based pricing from 3,000 VND/day; optimized for live-stream, online training, and office services.
• FPT E-Invoice Electronic invoice creation, sending, receiving, storage, and management solution with digital signatures, integrated with accounting software, and compliant with Vietnamese Ministry of Finance requirements.
• FPT Cloud Wi-Fi Cloud-managed Wi-Fi solution for enterprise wireless networking, leveraging UniFi, Aruba, and Zyxel SDN technology.
• Cloud Partner Solutions (OpenStack, Microsoft, AWS, Akamai, Alibaba) Authorized partner cloud integration services including OpenStack-based private cloud and managed resell of Microsoft Azure, AWS, Akamai, and Alibaba Cloud solutions in Vietnam.

Quantifiable outcome

• Up to 60% reduction in Virtual POP construction costs
• +7 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability4 records

Feature10 records

Partnerships

19 partnerships are on record, tiered core.

• CiscocoreTechnology or IntegrationLong-term technology partnership for network infrastructure. FPT integrates Cisco technologies and jointly conducts training courses for employees, achieving prestigious certifications including Cisco CCNA, CCSP, CCNP, and CCIE. Cisco networking equipment is used in FPT data centers and network solutions.
• Juniper NetworkscoreTechnology or IntegrationLong-term partnership for network equipment and training. Employees achieve Juniper certifications including JNCIP and JNCIE. Juniper equipment integrated into FPT network infrastructure.
• DellcoreTechnology or IntegrationDell servers (10,000+ units) power FPT data centers. Long-term hardware partnership supporting enterprise cloud and managed services.
• HP (Hewlett-Packard)coreTechnology or IntegrationHP servers and networking equipment used in FPT data center infrastructure. Partnership for enterprise hardware solutions.
• IBMcoreTechnology or IntegrationIBM servers and solutions integrated into FPT enterprise infrastructure. IBM hardware powers critical data center operations.
• MicrosoftcoreTechnology or IntegrationAuthorized Microsoft Cloud Solution Provider (CSP) and partner for Azure and Microsoft 365 services in Vietnam. Employees achieve Microsoft certifications including MCITP, MCSA, MCSE. FPT VPN optimizes Microsoft 365, Teams, and online services.
• VMwarecoreTechnology or IntegrationVMware virtualization technology partnership. Employees achieve VMware certifications including VSP, VTSP, and VCP. VMware powers FPT cloud infrastructure and multi-tenant environments.
• AWS (Amazon Web Services)coreTechnology or IntegrationAuthorized AWS partner providing AWS cloud solutions in Vietnam. Cloud Connect service enables dedicated private connections to AWS. Employees hold AWS CSA certifications.
• AkamaicoreTechnology or IntegrationAkamai cloud partner solutions offered through FTI, including CDN and cloud security services. Authorized Akamai partner in Vietnam.
• Alibaba CloudcoreTechnology or IntegrationAlibaba cloud partner solutions offered through FTI. Authorized Alibaba partner providing cloud connectivity and integration services in Vietnam.
• OpenStackcoreTechnology or IntegrationOpenStack-based private cloud solutions offered through FTI. Provides open-source cloud platform integration and management for enterprise customers.
• GenesyscoreTechnology or IntegrationStrategic technology partnership for FPT Cloud CX - a comprehensive multi-channel Call Center and Contact Center solution. Genesys is the #1 provider of contact center platforms deployed in over 100 countries, delivering 70+ billion customer experiences annually via AI-powered cloud platform.
• CEX LabcoreStrategic or Co-development PartnerStrategic partnership for FPT Cloud CX contact center solution. CEX Lab is a leading consulting company for customer experience platforms and a preferred Genesys partner in Southeast Asia. Jointly developed Cloud CX solution tailored for the Vietnam market.
• VidyocoreTechnology or IntegrationFPT Telecom International is the first and only officially authorized Vidyo services provider in Vietnam. Vidyo provides H.264 video compression and SVC (Scalable Video Coding) technology. FPT Vidyo supports SIP/H.323 interoperability with Polycom, Cisco, Sony, and Lifesize systems.
• UniFi (Ubiquiti)coreChannel Partner/ Reseller/ DistributorFPT is the sole distributor of UniFi networking products in Vietnam. UniFi SDN (Software Defined Network) technology enables centralized cloud-based network management. Agents receive pricing support and valid receipts for project bidding.
• Aruba NetworkscoreChannel Partner/ Reseller/ DistributorFPT is the sole distributor of Aruba networking products in Vietnam. Aruba solutions complement FPT's enterprise network infrastructure offerings.
• ZyxelcoreChannel Partner/ Reseller/ DistributorFPT distributes Zyxel SD-WAN products in Vietnam. Zyxel SD-WAN with Software Defined Network technology enables flexible enterprise network management through centralized controllers.
• FPT Corporation (Parent Company)coreStrategic or Co-development PartnerFTI is a member company of FPT Telecom, which is a member of FPT Corporation - Vietnam's largest IT corporation. FPT Telecom provides infrastructure, brand, and operational support. FPT Corporation has over 30 years of experience and operations in 27 countries.
• Submarine Cable Operators (AAG, AAE-1, APG, IA)coreTechnology or IntegrationInternational connectivity through major submarine cable routes: AAG (Asia-America Gateway), AAE-1 (Asia Africa Europe 1), APG (Asia Pacific Gateway), and IA (Intra Asia). Also connected via inland cable to Laos, Cambodia, and China.

Scale indicators13 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• CMC Telecom: Vietnamese telecom and data center operator offering cloud, connectivity, and managed IT services to enterprise customers. Directly competes with FTI on cloud, data center, and managed services in Vietnam.
• VNPT-IT (VNPT Technology): IT services subsidiary of VNPT providing cloud, data center, and managed IT services to Vietnamese enterprises. Direct competitor in enterprise IT services and government contracts.
• Viettel IDC: Viettel's data center and cloud services subsidiary, a direct competitor in Vietnam offering colocation, cloud, and managed services to enterprises and government agencies. Comparable as a domestic Tier III DC operator with similar customer segments.
• VNPT (Vietnam Posts and Telecommunications): State-owned telecom incumbent offering enterprise data center, cloud, connectivity, and IT services across Vietnam. Overlaps significantly with FTI's enterprise and government customer base.
• MobiFone (MobiFone Telecom): Major Vietnamese mobile and enterprise telecom operator offering cloud, data center, and digital services. Comparable as a domestic telecom with enterprise IT services ambitions.

Emerging players

• BizFly Cloud (VCCorp): Vietnamese cloud service provider offering IaaS, PaaS, and cloud-based services to Vietnamese enterprises. Comparable as a domestic cloud competitor with focus on mid-market and developer segments.

Regional players

• Tata Communications: Global telecom and network services provider offering MPLS, IPLC, cloud connectivity, and managed services to enterprises. Comparable as a similar enterprise connectivity and managed services player, with international reach analogous to FTI's 80+ country footprint.
• Singtel: Singapore-based regional telecom incumbent offering enterprise data center, cloud, and managed services across Southeast Asia. Comparable as a regional telco with similar enterprise IT services portfolio, though primarily Singapore-headquartered.

Broad incumbents

• Equinix: Global data center colocation and interconnection provider operating Tier III facilities worldwide. Comparable as a global data center operator with cloud connectivity (Equinix Fabric) services similar to FPT Cloud Connect.

Others

• Akamai Technologies: Global cloud delivery, CDN, and cybersecurity platform partner of FTI. Comparable as the underlying technology vendor whose solutions FTI distributes and integrates within its managed services portfolio.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCJdlHz0B9ZgYUzbb9v6FM3A
• Facebookfacebook.com/congtyvienthongquoctefpt
• LinkedInlinkedin.com/company/ftiftel

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about FPT Telecom International (FTI)