FX Business Centre

What FX Business Centre does

FX Business Centre (legal entity: The Document Services Pty Ltd) is a regional office-equipment dealer headquartered in Batemans Bay, New South Wales, Australia, founded in 1987. The company operates as an Authorized Dealer for FUJIFILM Business Innovation, serving the South Coast and Monaro region of NSW. Its product offering spans multifunction printers, production printers, and wide format printers, complemented by PaperCut print management software, OCR-based document scanning, and workflow automation tools.

The business derives revenue across multiple lines: hardware sales, consumables, managed print services (MPS), equipment finance, onsite service, and remote support. It serves a mix of small and medium businesses and regional enterprise customers, with documented engagements including Tathra Preschool and EveryStep Financial Solutions. Service delivery is structured around a single office hub supported by regional field service engineers, providing both on-site break-fix and remote monitoring.

In July 2022 ownership transferred from founder Bill to Angelo, who brings 30+ years of industry experience. The company competes as a regional franchise-style dealer rather than a national platform, with its competitive position resting on FUJIFILM distribution rights, local service coverage, and 38 years of brand presence in the territory. There is no public disclosure of headcount, revenue, or unit volumes, and no indication of institutional capital, acquisitions, or expansion beyond the existing territory.

Name

FX Business Centre

Legal name

The Document Services Pty Ltd

Website

https://fxbusiness.com.au

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

1–10 employees

Short description

FX Business Centre is a regional FUJIFILM Authorized Dealer headquartered in Batemans Bay, NSW, selling and servicing multifunction, production, and wide format printers plus managed print services to SMB and enterprise customers across the South Coast and Monaro region.

Ownership category

akta.pro rank

Headquarters

HQ city

Batemans Bay, NSW

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Managed Print Services (PrintControl+): Ongoing managed print services with automated meter read collection and consumable supply. Includes device monitoring, reporting, optimization, and automatic dispatch of consumables. Revenue generated through per-page billing or service agreements.
2. Onsite Service and Maintenance: Break/fix service, interim maintenance, and ongoing support for FUJIFILM device fleets. Provided under Support+ program with locally-based service engineers.
3. Equipment Finance: Various finance options including operating lease, short term rental, per page arrangements, and outright purchase for new devices. Provides flexibility for customer acquisition.
4. Hardware Sales: Sale of FUJIFILM multifunction printers, printers, wide format printers, production printers, and related equipment. Also includes new and pre-loved devices.
5. Consumables: Sale of toner cartridges (Black, Cyan, Magenta, Yellow), waste toner bottles, drum cartridges, and staple cartridges. Consumables collected through cartridge recovery program for recycling.
6. Remote Support: Remote support sessions using Splashtop SOS tool for troubleshooting device issues, particularly print driver problems. Sessions conducted by service team.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

FX Business Centre is a regional Authorized Dealer for FUJIFILM Business Innovation that sells, services, and supports document management hardware and workflow solutions. The company supplies multifunction printers, laser printers, production printers, and wide format printers, complemented by managed print services, onsite support, print audits, and finance options for organizations in the South Coast and Monaro region of NSW, Australia.

Product overview

FX Business Centre is a document workflow solutions provider offering a comprehensive portfolio of FUJIFILM Business Innovation (formerly Fuji Xerox) products and complementary services. The core offering consists of multifunction printers (Apeos series for colour and mono, A4 and A3 formats) and laser printers (ApeosPrint series) that form the hardware foundation. This is complemented by production printers (Revoria Press and ApeosPro series) for high-volume colour and mono output up to SRA3, and wide format printers (Vybrant, Epson SureColor, ApeosWide, Acuity Prime) for technical drawings up to A0. Software additions include Cloud Service Hub for cloud scanning integration, PaperCut MF for print management, Advanced Scan Kit for OCR and workflow automation, DocuWorks 10 for document collaboration, DocuSign for e-signatures, and Visitor Manager Central for visitor management. Managed Print Services (PrintControl+) provides ongoing fleet management while Support+ Onsite Support delivers installation, training, and maintenance. Print Audit services assess current environments and recommend solutions, with flexible finance options available. The company serves the South Coast and Monaro region of NSW, Australia.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed Print Services (PrintControl+) Ongoing managed print services that give organizations control of their print fleet with automated meter read collection, consumable supply, optimised device placement, and reporting to reduce administrative overheads and total cost of ownership.
• Support+ Onsite Support Onsite support services including device delivery, installation, customer training, break/fix service, interim maintenance, and automated meter read collection provided by locally-based, factory-trained service engineers.
• Print Audit Assessment service that evaluates an organization's current print environment, identifies pain points and costs, and recommends tailored document management solutions.
• Equipment Finance Options Flexible finance solutions including operating lease, short-term rental, per-page billing arrangements, and outright purchase options for new FUJIFILM devices.
• FUJIFILM Apeos Multifunction Printers Colour and mono A3 and A4 multifunction printers offering print, copy, scan, and fax functionality with speeds ranging from 20 ppm up to 81 ppm for offices and workgroups.
• FUJIFILM ApeosPrint Laser Printers Colour and mono A4 laser printers designed for high-speed networked printing in office environments with print speeds from 31 ppm up to 53 ppm.
• FUJIFILM Revoria Press & ApeosPro Production Printers Colour and mono production printers offering print speeds up to 136 ppm, support for media weights up to 400 gsm, and up to 6-colour print engines for commercial print environments.
• Wide Format Printers Wide format printers including flatbed UV printers, resin ink printers, and technical drawing printers supporting media up to A0 and beyond, plus compatible digital cutting systems.
• Printer Consumables Sale of genuine FUJIFILM toner cartridges, drum cartridges, waste toner bottles, and staple cartridges, with a cartridge recovery program for recycling.
• Cloud Service Hub Device cloud scanning software that enables scan to and print from SharePoint, Dropbox, Google Drive, OneDrive, Box, and other cloud services directly from FUJIFILM multifunction devices.
• PaperCut MF Print Management Software Print and scan management software offering Follow Me Print, BYOD support, and cloud scanning capabilities for organizations seeking cost control over copying and printing.
• DocuWorks 10 Document Collaboration Software Document collaboration software from FUJIFILM Business Innovation that enables seamless performance of document tasks combining digital and paper workflows.
• FX Business Centre Connect+ Proprietary remote monitoring program installed on customer servers or computers that automatically collects meter readings from compatible FUJIFILM devices and triggers consumables dispatch.

Quantifiable outcome

• Organizations can save up to 30% on total printing costs by implementing managed print services (Gartner Inc, 2010)

Named customers2 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

AI capability5 records

Feature5 records

Partnerships

Two partnerships are on record, tiered core.

• FUJIFILM Business InnovationcoreTechnology or IntegrationFUJIFILM Business Innovation (formerly Fuji Xerox Australia, rebranded April 2021) is the primary technology partner and industry leader in document management technology. FX Business Centre is an Authorized Dealer providing FUJIFILM products including multifunction printers, production printers, wide format printers, software, and consumables. The partnership includes access to national support infrastructure, training, and exclusive product offerings.
• PaperCutcoreTechnology or IntegrationPaperCut develops popular print monitoring software that integrates with FUJIFILM devices and FX Business Centre's expertise to provide organizations with cost control solutions for copying and printing. Partnership enables print management, Follow Me Print, BYOD, and cloud scanning capabilities.

Scale indicators3 records

Recent moves5 records

Expansion highlights3 records

Direct peers

• OKI Data Australia: OKI Data Australia distributes business printers and multifunction devices through authorized dealers, competing with FX Business Centre for SMB and enterprise print hardware and managed services opportunities in regional Australian markets.
• FUJIFILM Business Innovation Australia: FUJIFILM Business Innovation Australia (formerly Fuji Xerox Australia) is the principal vendor and brand owner that FX Business Centre is an Authorized Dealer of. It also operates its own direct sales channels and competing authorized dealer network across Australia, making it both a critical partner and the most direct competitive reference point for FX Business Centre's product portfolio, pricing, and service positioning.
• Lexmark International Australia: Lexmark already has a partnership relationship with FX Business Centre for desktop printers and also competes directly via its own authorized channel, selling printers and managed print services to SMB and corporate customers across Australia.
• Konica Minolta Business Solutions Australia: Konica Minolta operates a parallel authorized dealer network in Australia selling competing multifunction printers, production printers, and managed print services. Their Australian dealer-partners target the same SMB and enterprise customers with similar print-fleet optimization value propositions, making Konica Minolta dealers the closest direct competitive set to FX Business Centre.
• Canon Australia: Canon Australia distributes multifunction printers, laser printers, and document solutions through its own dealer channel, competing head-to-head with FX Business Centre for SMB and enterprise print-fleet business in regional Australian markets.
• Ricoh Australia: Ricoh Australia sells multifunction devices, production printers, and managed document services through a network of authorized dealers that directly compete with FX Business Centre for the same office equipment and managed print services customers across Australia.
• Kyocera Document Solutions Australia: Kyocera Document Solutions Australia distributes ECOSYS printers and multifunction devices through authorized dealers, targeting cost-conscious SMB and enterprise customers with similar value propositions around total cost of ownership and managed print services.
• Brother International Australia: Brother International Australia sells desktop and multifunction printers commonly used in SMB environments, competing with FX Business Centre on hardware sales and consumables supply to small and mid-sized business customers.
• Sharp Corporation of Australia: Sharp Corporation of Australia sells multifunction printers, production printers, and document solutions through an authorized dealer network, directly competing with FX Business Centre for the same office equipment customers in the Australian market.

Broad incumbents

• HP Australia: HP Inc. Australia is a broad incumbent across consumer and enterprise printing, PCs, and peripherals. While not a direct authorized-dealer competitor in the same regional service model, HP sells competing multifunction and laser printers through national retail and partner channels, often on more aggressive pricing than regional dealers like FX Business Centre.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/fx-business-centre

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about FX Business Centre