Konica Minolta Business Solutions Australia

What Konica Minolta Business Solutions Australia does

Konica Minolta Business Solutions Australia Pty Ltd is the Australian subsidiary of the Japanese Konica Minolta group, operating as an integrated provider of office printing, production and industrial print, document scanning, intelligent information management (IIM), and autonomous mobile robotics (AMR). Its proprietary technology portfolio spans the bizhub i-Series multifunction printers (winner of the BLI 2025 A3 Line of the Year Award and KeyPoint Intelligence Security Validation Seal recipient), AccurioPrint and AccurioPress production systems, AccurioJet KM-1e B2+ UV inkjet industrial press, AccurioLabel 400 digital label press, Kodak-branded document scanners, and MiR autonomous mobile robots paired with proprietary sWorkflow, sInfra, sConnect, and MiR Fleet/MiR Fleet Enterprise software. The company layers third-party platforms into its stack, including YSoft SAFEQ (on-premise and cloud), PaperCut MF and PaperCut Hive, and Microsoft Universal Print, and offers ERP/MES/WMS and building-infrastructure (lifts, doors) integrations for the AMR line.

The business model combines hardware sales (office, production, industrial printers; scanners; AMRs), recurring managed print services (Total Customer Care, Customer Care Toner Excluded, and OneRate billing on per-page, fixed-fee, or time-and-materials cadences), software licensing and subscriptions (first-party AMR software plus partner print management), professional services (IIM, cloud migration, assessments, on-site valet), and equipment financing routed through undisclosed principal financiers. Pricing is not publicly disclosed; tier cards are released on request via sales. The company targets federal, state, and territory government (via DTA, NSW Contract 2390, Victoria DPC-ICT-02-2019, WA CUAPCS2018, SA PERS, and Procurement Australia panels), education, legal, healthcare, finance and insurance, commercial printing, and construction customers across Australia, New Zealand, and selected Pacific Island markets.

Distribution runs through direct enterprise field sales, an authorised dealer and reseller network covering regional Australia, inside sales with a 'Help Me Choose' SMB survey funnel, and government panel account management. The company is headquartered in Macquarie Park, NSW, employs 501-1,000 people, and operates as a proprietary limited company wholly owned by the Konica Minolta group with no independent institutional or private equity ownership evidenced.

Name

Konica Minolta Business Solutions Australia

Legal name

Konica Minolta Business Solutions Australia Pty Ltd

Website

https://konicaminolta.com.au

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Konica Minolta Business Solutions Australia is the Australian subsidiary of Japan's Konica Minolta group, providing integrated office and industrial printing hardware, intelligent information management, managed print services, and MiR-based autonomous mobile robotics to government, education, legal, healthcare, finance, and commercial printing customers across ANZ and the Pacific.

Ownership category

akta.pro rank

Product category

Office and Production Printing Solutions

NAICS

Printing and Related Support Activities (323), Commercial Printing (except Screen and Books) (323111), Support Activities for Printing (323120)

SIC

Computer & Office Equipment (3570), Service Industries For The Printing Trade (2790), Printing Trades Machinery & Equipment (3555)

akta.pro primary industry

Print & Peripheral Services (Managed Print, scanners, peripherals) (BPAEAIAM)

akta.pro secondary industries

Managed Print Hardware (Fleet/Departmental Printers) (HDACAEAK), Production & High-Volume Printing Systems (HDACAEAJ)

Keywords

• Managed print services
• Digital production printing
• Industrial label printing
• Autonomous mobile robots
• Intelligent information management

Headquarters

HQ city

Port Macquarie

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Hardware Sales (Printers and Devices): Sale of office printers, multifunction devices, production print systems, industrial printers, wide format printers, document scanners, and autonomous mobile robots. Customers can purchase outright or through financing arrangements (lease/rent). Revenue recognised on delivery.
2. Managed Print Services (MPS): Ongoing managed print services including consumables supply, preventative maintenance, breakdown support, and spare parts. Provided under Total Customer Care, Customer Care Toner Excluded, and OneRate billing models. Fees may be charged on print volume basis (per page), fixed charge, or time-and-materials.
3. Software Licensing and Subscriptions: Revenue from proprietary and third-party software including YSoft SAFEQ, PaperCut MF, PaperCut Hive, MiR Fleet software, sWorkflow, sInfra, and sConnect. May be perpetual licences or subscription-based.
4. Professional Services and Consulting: Includes installation, support services, software development, cloud migration services, assessments and audits, digital readiness assessments, information management consulting, and on-site valet services for managed print rooms.
5. Financing Arrangements: Konica Minolta acts as agent for undisclosed principals (Financiers) providing lease and rental financing for equipment. Title does not pass to the customer during the lease/rental term.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

Konica Minolta Business Solutions Australia sells proprietary multifunction, production, industrial and wide format printing hardware (bizhub i-Series, AccurioPress/Print, AccurioJet KM-1e, AccurioLabel 400, wide format and document scanners), MiR autonomous mobile robots with proprietary fleet software (sWorkflow, sInfra, sConnect, MiR Fleet), and integrates third-party print management platforms (PaperCut MF, PaperCut Hive, YSoft SAFEQ, Microsoft Universal Print). It bundles these with managed print services, intelligent information management consulting, on-premise-to-cloud migration, on-site print valet services, and assessments/audits targeted at Australian enterprises, government, education, healthcare, legal, finance and commercial printing customers.

Product overview

Konica Minolta Business Solutions Australia offers a comprehensive portfolio of printing and digital workplace solutions structured as a platform-plus-modules architecture. The core hardware offerings include the bizhub i-Series multifunction printers (award-winning A3 devices), AccurioPrint and AccurioPress production print systems, AccurioJet KM-1e and AccurioLabel industrial presses, HP-based wide format printers and scanners, MiR autonomous mobile robots for logistics automation, and Kodak document scanners. These are complemented by a modular software layer including print management solutions (PaperCut Hive, PaperCut MF, YSoft SAFEQ Cloud, YSoft SAFEQ 6), AMR fleet management software (MiR Fleet, MiR Fleet Enterprise, sWorkflow, sInfra, sConnect), and professional services (Intelligent Information Management, Managed Print Services, Assessments & Audits). The ecosystem integrates with ERP/MES/WMS systems, building automation (lifts/doors), identity providers (Microsoft Entra ID, Google Workspace), and Microsoft Universal Print. The company serves diverse industries including commercial printing, healthcare, legal, finance, government, education, and construction.

Differentiator

Problem solved

Functional benefit

Products and services

• bizhub i-Series Multifunction Printers A3 multifunction printers with advanced colour image quality, cloud connectivity and integrated security features. Winner of the BLI 2025 A3 Line of the Year Award from Keypoint Intelligence and recipient of the KeyPoint Intelligence Security Validation Seal.
• AccurioPrint 2100 Production print system featuring advanced colour image quality, high-speed output and inline finishing options for commercial print environments.
• AccurioPress C14010 S / C12010 S New AccurioPress production print range delivering quality and accuracy at speed and scale for production printing environments.
• AccurioJet KM-1e Industrial Printer B2+ UV inkjet industrial printer for commercial, packaging and label printing markets.
• AccurioLabel 400 Press Digital label press for on-demand label production targeting mid-to-high volume printing segments in the industrial labels market.
• High Speed Inkjet Systems High-speed inkjet printing solutions for industrial and commercial applications, supporting transactional, direct mail, book and commercial print runs.
• Wide Format Latex RTR Printer HP wide format latex printer for large format engineering drawings, public-works documents and indoor/outdoor signage.
• Wide Format Inkjet Print System Wide format inkjet printing system for viewing and printing large format documents across technical and creative use cases.
• PageWide XL Production Printer HP PageWide technology production printer for high-speed wide format output for technical and production environments.
• Wide Format Scanner Wide format scanner for large format document scanning with superior resolution for archival and reproduction workflows.
• MiR Autonomous Mobile Robots Mobile industrial robotic solutions from MiR for internal transportation and logistics automation, handling physically demanding and repetitive tasks in manufacturing and warehouse environments.
• sWorkflow AMR Software Proprietary control software platform that automates AMR task execution through sensor integration with flexible workflow reconfiguration and no-code mission configuration.
• sInfra AMR Infrastructure Software Proprietary software enabling AMRs to integrate with building infrastructure such as lifts and automatic doors for safe multi-floor navigation, with intelligent occupancy detection using cameras and AI.
• MiR Fleet Centralised fleet management software for MiR robot coordination with intuitive web interface, fast configuration, smart task assignment, and REST API integration with ERP/MES/WMS systems.
• MiR Fleet Enterprise Enterprise-ready fleet control with advanced security (IEC 62443 Part 4-2 SL-C 3), scalability for 100+ AMRs, single sign-on, audit logging and dedicated APIs for ERP/MES/WMS integration.
• sConnect AMR Analytics Software Proprietary analytics software providing real-time monitoring, intuitive dashboards and OEE tracking to improve AMR fleet performance.
• Document Scanners Kodak document scanners meeting hardcopy document capture needs from desktop scanning through to high-volume production and networked scanners.
• PaperCut Hive Cloud-native print management solution removing the need for print servers with cross-platform support, Find-Me printing, zero-trust authentication and Microsoft Entra ID / Google Workspace directory sync.
• PaperCut MF Print management software with secure print workflows, document watermarking / digital signatures, one-touch scan actions, rules-based printing and integrated device management.
• YSoft SAFEQ Cloud Cloud-native print management platform eliminating print servers with zero-trust authentication, single universal print drivers and automated workflows with cloud integrations.
• YSoft SAFEQ 6 On-premise print management solution centralising control of printing, scanning and faxing with automated workflows, secure pull-printing, rule-based printing and ISO 27001 certified enterprise-grade security.
• Microsoft Universal Print Cloud-based print solution enabling pull printing from any location with Microsoft Entra ID authentication and native Microsoft 365 integration.
• Intelligent Information Management Comprehensive service suite including Enterprise Content Management, Workflows / E-Forms / Automation, Data Governance and Compliance, Document Processing and Capture, Information Architecture and Integration, On-Premise to Cloud Services, Collaboration and Connection, Line-of-Business Information Management, and Managed Application Services.
• Managed Print Services Optimisation of printing infrastructure through a Consult, Implement, Manage approach reducing costs and IT burden. Includes Print Management, bizhub Secure, Assess and Optimise, Onsite Valet, Data Intelligence and Managed Print Room.
• Assessments and Audits Evidence-based insights and tailored recommendations including Digital Readiness Assessment, BizAudit and Information Management Assessment to uncover risks and enable progress.
• bizhub Secure MFP security service ensuring highest possible security protection for company information with authenticated print release, protected scan technology and virus scanning at the MFP.

Quantifiable outcome

• Two-hour response time in metro areas for managed print services support
• +2 more outcomes

Named customers9 records

Segments7 records

Ideal customer profiles7 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability6 records

Feature15 records

Partnerships

Seven partnerships are on record, tiered minor and core.

• Macquarie UniversityminorStrategic or Co-development Partner · 15 September 2025Macquarie University partnered with Konica Minolta Australia and ANZRP's TechCollect to launch the 'Rethink e-recycling Drive' community e-waste recycling initiative at the university campus, running September 15-19. The programme enabled university staff, students, and the public to responsibly dispose of electronic items including computers, laptops, printers, and televisions for recycling through the TechCollect programme.
• ANZRP TechCollectminorStrategic or Co-development Partner · 15 September 2025ANZRP (Australian and New Zealand Recycling Platform) operates the TechCollect programme that processes e-waste collected from Konica Minolta Australia's community recycling drives, separating and reprocessing metals, plastics, and glass to support the circular economy.
• MiR (Mobile Industrial Robots)coreTechnology or IntegrationMiR provides the autonomous mobile robot hardware (including MiR Fleet and MiR Fleet Enterprise) that Konica Minolta Australia integrates, customises, and resells alongside its own sWorkflow, sInfra, and sConnect AMR software. The partnership enables Konica Minolta to offer comprehensive AMR solutions for internal logistics and material handling automation in manufacturing and warehouse environments.
• YSoft (YSoft SAFEQ)coreTechnology or IntegrationYSoft SAFEQ and YSoft SAFEQ Cloud are third-party print management platforms integrated into Konica Minolta's managed print services, providing secure pull-printing, rule-based printing, centralised IT management, zero-trust authentication, and cloud-native print infrastructure across any device brand.
• PaperCutcoreTechnology or IntegrationPaperCut MF and PaperCut Hive are third-party print management software solutions sold and supported by Konica Minolta. PaperCut MF provides on-premise print management with secure release and document watermarking. PaperCut Hive is a cloud-native, serverless print management platform.
• Microsoft (Universal Print)coreTechnology or IntegrationMicrosoft Universal Print integration enables pull printing via Microsoft Entra ID, secure connections, native Microsoft 365 integration, and centralised print management without on-premise infrastructure. Sold alongside Konica Minolta office printing products.
• Visual Media Association (The Inkers)minorGTM or Marketing PartnerKonica Minolta is a partner of the Visual Media Association's 'The Inkers' programme, which targets young professionals in print, packaging, publishing, signage, media, and manufacturing. The partnership supports industry community engagement and talent development.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Lexmark Australia: Australian subsidiary of Lexmark providing enterprise MFPs, MPS, and workflow solutions. Competes in enterprise and government segments with comparable managed services and security-focused offerings.
• Brother International Australia: Australian subsidiary of Brother offering laser MFPs, label printers, and document management solutions. Competes primarily in SMB and SOHO segments but increasingly targeting mid-market MPS.
• Kyocera Document Solutions Australia: Australian operation of Kyocera selling ECOSYS MFPs/printers and managed document services. Competes on hardware reliability and total cost of ownership in mid-market and enterprise accounts.
• Fujifilm Business Innovation Australia: Australian subsidiary of Fujifilm Business Innovation (formerly Fuji Xerox) offering ApeosPort MFPs, production print, and managed services. Direct competitor across enterprise, government, and commercial print segments.
• Canon Australia: Australian operation of Canon selling imageRUNNER MFPs, production print, and managed document services. Competes head-to-head in government panels, commercial print, and enterprise MPS with overlapping hardware and services offerings.
• HP Australia: Australian arm of HP selling PageWide and LaserJet MFPs, production presses, and HP Managed Print Services. Competes on hardware breadth and supply contracts, and is also a partner via Konica Minolta's resale of HP-based wide format and PageWide XL products.
• Toshiba Tec Australia: Australian arm of Toshiba Tec offering e-STUDIO MFPs, production print, and managed document services. Competes in enterprise and government print contracts.
• Ricoh Australia: Australian subsidiary of Ricoh offering MFPs, managed print services, production print, and workplace solutions. Directly competes with Konica Minolta across enterprise, government, and SMB print contracts with comparable panel positions and service portfolios.
• Sharp Corporation Australia: Australian operation of Sharp selling AQUOS BOARD displays, MFPs, and business solutions. Competes in enterprise, government, and education segments with overlapping product categories.
• Xerox Australia: Australian subsidiary of Xerox providing VersaLink/Altalink MFPs, iGen production presses, and managed print services. A direct competitor in government, legal, and education verticals with similar hardware-plus-services bundling.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/KonicaMinoltaAu
• LinkedInlinkedin.com/company/konicaminoltaau

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Konica Minolta Business Solutions Australia