Gemeente Hulst

What Gemeente Hulst does

Gemeente Hulst is a Dutch municipality (gemeente) located in the province of Zeeland in the southeastern Netherlands, serving approximately 27,000 residents. As a statutory public-sector entity, it delivers the full catalog of mandatory local-government services, including civil registry (passports, BRP extracts, birth/marriage/death registration), permits and licenses (building, event, environmental/Omgevingswet), waste management, parking and traffic regulation, social support under the Wmo (Wet maatschappelijke ondersteuning), youth care, and income support. Operational service delivery is anchored by four physical sites in Hulst — the Stadhuis (City Hall), the Gemeentewinkel (citizen service desk), Gemeentewerken (operations and maintenance facility), and the municipal archive — and complemented by a multi-channel digital platform.

The municipality's technology stack centers on a website-based service portal integrated with national Dutch e-government infrastructure, notably DigiD for citizen authentication. Self-service capabilities include online permit applications, WOZ tax inquiries, and appointment scheduling. Citizens are served by three proprietary or co-branded mobile/web applications: the Fixi app for reporting public-space issues with status tracking and interactive mapping; the Bouwapp Hulst for construction-project transparency; and the Doe mee #Inulst participation platform for surveys, plan reviews, and idea sharing. Accessibility is supported via ReadSpeaker text-to-speech integration, and e-invoicing is handled through the Peppol network. Operational analytics run on Google Analytics under a GDPR-aligned data-processing agreement with anonymized IPs.

The revenue model is non-commercial and government-funded. Primary inflows consist of the national municipal fund allocation (Algemene Uitkering), local taxes (WOZ property valuations, waste collection levies, precariobelasting), permit and license fees (e.g., event permits priced from €0 to €297.70 across three risk categories), and reimbursements for decentralized social-domain tasks. Outflows include subsidies to local associations and foundations (capped at €1,000 for individuals, higher for registered organizations). Service delivery is partially executed through strategic partners, most notably Stichting Hulst voor Elkaar (welfare and Wmo front desk), Zeeuwse Reinigingsdienst (waste), Sabewa Zeeland (tax assessment), Maatje in Zeeland (personal alarms), and Regiotaxi Hulst-Sluis-Terneuzen (collective transport). Governance operates under the College van Burgemeester & Wethouders with oversight from the Gemeenteraad, currently operating under a 2026-2030 Bestuursakkoord.

Name

Gemeente Hulst

Legal name

Gemeente Hulst

Website

https://gemeentehulst.nl

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Local Government Administration

NAICS

Individual and Family Services (6241), Services for the Elderly and Persons with Disabilities (624120), Child and Youth Services (62411), Social Assistance (624)

SIC

Services-Social Services (8300), Services-Management Services (8741)

akta.pro industry

PRIMARYBPAGAEAB

Housing Assistance & Homeless Services

Business & Public Services/Nonprofit, NGO & Social Services/Social Services & Community Support (Food, Housing, Family)

SECONDARYBPAIANAC

Homelessness Prevention, Shelter & Supportive Housing Services

Business & Public Services/Public Sector & Government Administration/Housing, Urban Planning & Community Development

SECONDARYBPAIAKAD

Family & Child Benefits Administration (Child Allowance, Parental Leave)

Business & Public Services/Public Sector & Government Administration/Social Security, Benefits & Welfare Administration

SECONDARYHLADAGAA

Personal Care & ADL Assistance (bathing, dressing, toileting, mobility)

Healthcare & Life Sciences/Elder Care & Long-Term Care/Non-Medical In-Home Care & Personal Care

Keywords

• Municipal government services
• Civil registry services
• Social support services
• Building permits administration
• Waste collection services

Headquarters

HQ city

Hulst

HQ country

Netherlands

HQ region

Europe

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Infrastructure, Technology or R&D

Revenue model

1. Municipal Taxes: Revenue from local taxes including WOZ (Valuation of Immovable Property Act), waste collection fees, and other municipal levies
2. Permit and License Fees: Fees collected for various permits and licenses including event permits ranging from free (Category A) to €297.70 (Category C), and other administrative services
3. Subsidies to Organizations: Municipal subsidies provided to local organizations, associations, and foundations for activities contributing to municipal policy objectives

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels7 records

Core offering

Gemeente Hulst is a Dutch municipality that delivers statutory local government services to residents, entrepreneurs, and visitors of the Hulst area in Zeeland, Netherlands. Its core offerings include civil-registry services (passports, ID cards, driver's licenses, birth/marriage/death registration), permit administration (building, environmental, event, parking), waste collection and recycling, social support under the Wet maatschappelijke ondersteuning (Wmo), work and income support, youth care, subsidies for local associations, and citizen-participation tools. Services are delivered through physical service desks, a digital self-service portal, mobile applications, and partner welfare organizations.

Product overview

Gemeente Hulst is a Dutch municipality operating a digital service portal offering residents, entrepreneurs, and visitors access to government services. The municipality provides a comprehensive suite of interconnected services organized into categories including identity documents (passports, driver's licenses), waste management, parking and transport, civil registry (birth, marriage, death), housing and construction permits, social support (Wmo with general and customized provisions), work and income support, environmental law services, event organization, and digital contact channels. Key digital platforms include the Fixi app for public space reporting, the Bouwapp for construction project updates, and the Doe mee #Inulst citizen participation platform. Services are delivered through the municipal website with accessibility support via ReadSpeaker and secure authentication via DigiD.

Differentiator

Problem solved

Functional benefit

Products and services

• Identity Documents and Civil Registry Extracts

Quantifiable outcome

• Comprehensive care and support available for elderly and disabled residents to maintain independence at home
• +2 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability2 records

Feature3 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Stichting Hulst voor ElkaarcoreStrategic or Co-development PartnerPrimary welfare organization partner providing Wmo services, household assistance, home care support, social services, and community support programs. Serves as the main contact point for residents needing social care and support under the Social Support Act.
• Maatje in ZeelandcoreStrategic or Co-development PartnerOrganization providing personal alarm systems for residents feeling unsafe or at risk of falling. Partnership delivers emergency response services for vulnerable residents through Stichting Hulst voor Elkaar.
• Zeeuwse Reinigingsdienst (ZRD)coreStrategic or Co-development PartnerRegional waste collection service handling household waste, recycling, and environmental services for Hulst municipality. Residents contact ZRD for waste collection inquiries and services.
• ConnexxionminorStrategic or Co-development PartnerPublic transport operator providing neighborhood bus services (Buurtbus) for smaller communities with limited regular bus connections, operated by volunteers.
• Sabewa ZeelandcoreStrategic or Co-development PartnerService provider handling WOZ (Valuation of Immovable Property Act) assessments and municipal tax matters for Hulst municipality.
• Green ValleyminorImplementation/ SI/ Consulting PartnerWebsite development company responsible for the design and technical development of the municipality's website and digital platforms.
• Regiotaxi Hulst-Sluis-TerneuzencoreStrategic or Co-development PartnerCollective transport partnership between municipalities Hulst, Sluis, and Terneuzen providing door-to-door taxi services (HalteTaxi) for residents unable to use regular public transport.
• Albert Heijn Hulst and PLUS Kloosterzande/KapellebrugminorStrategic or Co-development PartnerLocal supermarkets funding the grocery bus (Boodschappenbus) service as part of corporate social responsibility, enabling free grocery transport for residents without private transportation.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Others

• Provincie Zeeland: Regional government authority overseeing Hulst's province; co-funds infrastructure and supervises municipal compliance, making it the key higher-tier governmental counterpart rather than a competitor.

Direct peers

• Gemeente Sluis: Direct neighbor in Zeeland sharing the HalteTaxi collective transport partnership and delivering the same Wmo, civil registry, and permit services to a comparable small-municipality population.
• Gemeente Terneuzen: Neighboring Zeeland municipality with which Hulst co-funds the HalteTaxi regional collective transport service; performs an essentially identical municipal service portfolio under the same Dutch legal framework.
• Gemeente Schouwen-Duiveland: Small Zeeland municipality with a similar population profile and service scope; comparable in scale, demographic pressures, and reliance on partnership-driven welfare delivery.

Regional players

• Gemeente Goes: Mid-sized Zeeland municipality providing comparable local government services including Wmo, Jeugdhulp, and digital citizen engagement; operates within the same provincial policy environment as Hulst.
• Gemeente Bergen op Zoom: Similar-sized municipality in North Brabant delivering the same Dutch municipal service portfolio; useful out-of-region benchmark for Wmo and digital service delivery performance.
• Gemeente Middelburg: Provincial capital of Zeeland offering the same Dutch municipal service stack (Wmo, permits, civil affairs) to a larger urban population within the same province, useful as a same-region benchmark.

Broad incumbents

• Vereniging van Nederlandse Gemeenten (VNG): National association representing all Dutch municipalities including Hulst; sets common standards (including BIG information security baseline referenced by Hulst) and acts as the sector-wide umbrella and lobby body.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/gemHulst
• Facebookfacebook.com/gemhulst
• LinkedInlinkedin.com/company/gemeente-hulst
• Instagraminstagram.com/gemeentehulst

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gemeente Hulst