What Gemeente Altena does

Gemeente Altena is a Dutch municipality (gemeente) in the province of North Brabant, Netherlands, created in 2019 through a municipal reorganization (herindeling) that merged the former municipalities of Aalburg, Werkendam, and Woudrichem. Headquartered at Sportlaan 170 in Almkerk, it employs approximately 480 staff and serves the residents and businesses within its jurisdiction with statutory public services including civil registry administration, passports and ID documents, driver's licenses, building and environmental permits, waste management, local tax collection (OZB, rioolheffing, afvalstoffenheffing), spatial planning under the Omgevingswet, public-order enforcement by BOAs, and integrated social-domain services via OnS Altena covering youth care, work and income, and welfare support.

The municipality's service platform is built on standard Dutch public-sector digital infrastructure: a TYPO3-based website integrated with ReadSpeaker for text-to-speech accessibility, DeepL for multi-language translation, ZIVVER for secure email of personal data, and the national DigiD/eHerkenning/MijnOverheid Berichtenbox identity rails. Citizens transact through the e-loket portal and Djuma appointment scheduler; residents file neighborhood reports through Fixi; and vulnerable residents are reached via OnS Altena outreach at homes, schools, childcare, and community centers. Security is governed by the Baseline Informatiebeveiliging Overheid (BIO) framework, operationalizing 280+ information security measures and a Coordinated Vulnerability Disclosure policy.

Revenue is generated through five primary streams: local taxes and levies on residents and businesses, transaction-based leges for official documents and permits, recurring central government grants and allocations from the gemeentefonds, process-verbaal fines processed via the CJIB, and procurement-related activity coordinated through Inkoopbureau Karel. Service delivery is anchored by 18 collaborative partnerships spanning healthcare (GGD), regional safety (Veiligheidsregio Midden en West Brabant), environmental supervision (Omgevingsdienst Midden en West Brabant), youth care (MidZuid, WBO Jeugd), the Biesbosch national park, and property valuation (SVHW). The municipality is governed by an elected gemeenteraad and a college van burgemeester en wethouders, with a new college taking office in June 2026 following the March 2026 municipal elections.

Name

Gemeente Altena

Legal name

Gemeente Altena

Website

https://gemeentealtena.nl

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

251–500 employees

Short description

Gemeente Altena is a Dutch municipality in North Brabant serving residents and local businesses with statutory public services including civil registry, permits, waste management, social-domain services via OnS Altena, and local tax collection, delivered through digital and physical channels.

Ownership category

akta.pro rank

Headquarters

HQ city

Almkerk, Noord-Brabant

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Revenue model

1. Local Taxes and Levies: The municipality collects various local taxes including onroerendezaakbelasting (OZB - property tax), rioolheffing (sewage levy), and afvalstoffenheffing (waste levy) from residents and businesses.
2. Leges: Fees for official documents and services such as passports, ID cards, driver's licenses, extracts from civil registries, and various permits.
3. Government Grants and Allocations: Central government funding and regional allocations for executing public tasks including social services, youth care, public order, and infrastructure.
4. Process Verbalen (Fines): Fines issued by BOAs for violations, with payments processed through Centraal Justitieel Incassobureau (CJIB) for non-payment.
5. Inkoop en Aanbesteding: Municipal procurement activities governed by European tendering legislation. Works with inkoopbureau Karel for procurement coordination.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels8 records

Core offering

Gemeente Altena is a Dutch municipality that provides statutory public services to residents and businesses within its jurisdiction in North Brabant, Netherlands. Core offerings include civil registry administration (births, deaths, marriages), issuance of official documents (passports, ID cards, driver's licenses), building and environmental permits, waste management and recycling services, local tax collection (OZB, sewage levies, waste levies), social services including youth care and welfare support through OnS Altena, public safety enforcement via BOA officers, and spatial planning. The municipality also provides digital self-service through its website, e-loket portal, and Djuma appointment system.

Product overview

Gemeente Altena operates a comprehensive municipal service platform providing digital government services to residents. The core offering consists of the municipal website as the primary digital touchpoint, complemented by the Djuma Portal for forms and applications, and the OnS Altena service center for social domain services. Digital Post enables paperless communication, while Appointment Scheduling facilitates in-person visits. Additional service modules cover environmental management, construction permits, tax collection, and general municipal administration. The platform integrates with national Dutch digital identity systems (DigiD, eHerkenning, MijnOverheid) and accessibility tools to serve the full resident population.

Differentiator

Problem solved

Functional benefit

Products and services

• Gemeente Altena Website Official municipal website providing digital services, information, and self-service capabilities for residents of Altena municipality. Includes navigation to all municipal services, news, and contact options.
• Digital Post Service (Post) Digital mailbox system allowing residents to receive and view municipal correspondence electronically instead of paper mail. Residents can opt in for digital delivery via MijnOverheid Berichtenbox.
• Appointment Scheduling (Afspraak Maken) Online service for booking appointments at the municipal office. Allows residents to schedule visits for passport applications, permits, and other in-person services.
• Djuma Portal Online portal for various municipal digital services and forms. Residents can access forms for appointments, data access requests, and complaints.
• OnS Altena Social domain service center handling youth care, welfare, employment, and financial support. Provides contact point for questions about youth assistance, work and income, and social provisions.
• Environmental Services (Afval) Waste management services including waste calendars, recycling information, waste disposal sites, and waste fees for residents and businesses.
• Building and Renovation Services Permit and construction services including building plans, building plots, area development, Environmental Law compliance, and building permits.
• Tax Services (Belastingen) Municipal tax collection including property taxes (OZB), sewer fees (rioolheffing), waste levies (afvalstoffenheffing), and administrative fees.
• Permit Services (Vergunningen) Various permit services including alcohol licenses, collection permits, event permits, operating permits, and environmental permits.
• Vulnerability Disclosure Portal Online form for reporting security vulnerabilities in municipal systems. Part of Coordinated Vulnerability Disclosure policy with rewards for valid findings.
• Civil Registry Services Official registration services for births, deaths, marriages, partnerships, and divorces. Includes extracts from civil registry (Burgerlijke Stand) and population registration (BRP) certificates.
• Official Documents Issuance Issuance of passports, ID cards, and driver's licenses for residents, with appointment-based service at the municipal office.
• Subsidies and Grants Administration Administration of municipal subsidies and grants for residents and organizations, including application processes, accountability, and regulation compliance.

Quantifiable outcome

• Digital service accessibility compliance with WCAG 2.1 AA standards
• +2 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature9 records

Partnerships

18 partnerships are on record, tiered core and minor.

• Zorg en VeiligheidshuiscoreStrategic or Co-development PartnerCollaboration for integrated care and safety services, combining healthcare and safety expertise for vulnerable citizens.
• Veilig ThuiscoreStrategic or Co-development PartnerHome safety organization providing support for domestic situations and child safety.
• Crisis Interventieteam JeugdcoreStrategic or Co-development PartnerYouth crisis intervention team for acute youth care situations.
• Beschermd WonencoreStrategic or Co-development PartnerProtected housing services for vulnerable residents requiring supervised living arrangements.
• WBO JeugdcoreStrategic or Co-development PartnerYouth welfare organization for coordinated youth services.
• CrisismeldpuntcoreStrategic or Co-development PartnerCrisis reporting center for immediate intervention needs.
• Kleinschalig Collectief LeerlingvervoerminorOthersSmall-scale collective student transport for children with special educational needs.
• Veiligheidsregio Midden en West BrabantcoreStrategic or Co-development PartnerRegional safety authority covering fire services, disaster response, and crisis management for the Mid and West Brabant region.
• StreekarchiefminorOthersRegional archive for historical document preservation and public access.
• GGDcoreStrategic or Co-development PartnerMunicipal Health Service providing public health services, youth healthcare, and health inspections.
• Ambulancedienst (RAV)coreOthersRegional ambulance service for emergency medical transport and response.
• MidZuidcoreStrategic or Co-development PartnerRegional collaboration organization for youth care and social services coordination.
• Regionaal Bureau LeerplichtcoreStrategic or Co-development PartnerRegional Truancy Office ensuring school attendance compliance and supporting educational participation.
• RIECcoreStrategic or Co-development PartnerRegional Information and Expertise Center for organized crime and public safety coordination.
• Omgevingsdienst Midden en West BrabantcoreStrategic or Co-development PartnerEnvironmental service for permitting, supervision, and enforcement related to the Physical Environment Act (Omgevingswet).
• Nazorg Gesloten Stortplaatsen Zevenbergen en Bavel DorstminorOthersPost-closure care for former landfill sites in Zevenbergen and Bavel Dorst.
• Parkschap de BiesboschcoreStrategic or Co-development PartnerNational park authority managing the Biesbosch nature reserve, a major natural area within the municipality.
• Inkoopbureau KarelminorChannel Partner/ Reseller/ DistributorProcurement bureau supporting municipal purchasing and tendering processes for supplies, services, and construction.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Gemeente Maashorst: North Brabant municipality created by 2022 merger, comparable in population and mandate. Shares the same Veiligheidsregio, Omgevingsdienst, and GGD ecosystem as Gemeente Altena.
• Gemeente Breda: Larger North Brabant municipality that runs the same statutory services and participates in the same regional bodies (Veiligheidsregio Midden en West Brabant, Omgevingsdienst Midden en West Brabant), making it a directly comparable municipal operator at greater scale.
• Gemeente Tilburg: Mid-sized North Brabant municipality delivering the full Dutch municipal service stack under the same national BIO/AVG/WCAG framework and sharing regional partnerships with Altena.
• Gemeente Meierijstad: North Brabant municipality formed by 2017 herindeling, with similar size, rural-urban mix, and statutory service portfolio. Operates within the same regional safety and environmental partnerships as Gemeente Altena.
• Gemeente Land van Cuijk: North Brabant municipality created by merger in 2022, sharing the same province and adjacent service ecosystem (Veiligheidsregio Midden en West Brabant, Omgevingsdienst). Comparable in population, mandate, and reliance on regional partners.
• Gemeente Molenlanden: Another 2019-merged Dutch municipality of similar scale and rural character. It delivers the same statutory municipal services (BRP, vergunningen, belastingen, OnS-style social domain) under the same BIO/AVG/WCAG compliance regime.
• Gemeente West Betuwe: Dutch municipality formed on the same 2019 herindeling date as Gemeente Altena, merging multiple former municipalities. It runs an identical municipal service portfolio — civil registry, permits, taxes, social domain, waste — for a comparable rural population.
• Gemeente 's-Hertogenbosch: Provincial capital of North Brabant operating the same statutory municipal mandate within the same regional safety and environmental cooperation structures as Gemeente Altena.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/altenagemeente
• LinkedInlinkedin.com/company/gemeente-altena
• Instagraminstagram.com/altenagemeente

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gemeente Altena